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Cinnamon Grand Colombo

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Cinnamon Grand Colombo
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3,269 Reviews from our TripAdvisor Community

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Showing 2,997: English reviews
Sydney, Australia
Reviewed January 10, 2016 via mobile

We stayed in Colombo for a couple of days with friends with kids. The location is excellent. Close to everything. Our rooms were very average as they had not been upgraded in sometime. The wear and tear was showing in the courtyard rooms. We discovered the hotel has a newer side with new suites. Located behind the reception in a...

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Helpful?
1Thank Lee123_13
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at Cinnamon Grand Colombo and for your feedback. We have noted your comments and will take measures to ensure better service in future. Please accept our sincere apologies and rest assured that these issues will be addressed in our on-going endeavour to provide premium services to our valued guests. We appreciate that you would choose Cinnamon...

Brookfield, Connecticut
Reviewed January 9, 2016

Check in was easy and typical friendly Sri Lanka hospitality. I requested a quiet ocean view room. The nice lady was happy to accommodate. She gave us room 566 - a corner room with not only an ocean view but with a view of the cannel/lake and partial city view. We asked for additional water bottles since it is advised...

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Helpful?
Thank catlover92560
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for choosing Cinnamon Grand Colombo and for your review. We are very pleased that you had an enjoyable stay with us. We look forward to welcoming you back when you return to Sri Lanka. Best wishes.

Stockholm, Sweden
Reviewed January 9, 2016

Cinnamon Grand was a good choice for our last 30 hours in Sri Lanka with the family. The hotel staff was very forthcoming. We were accommodated in interconnecting rooms, which was very convenient. Rooms were nice, although a bit worn (redecoration needed). Cinnamon Grand provides a range of nice restaurants, for different taste and moods. All we tried gave positive...

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Helpful?
Thank Njutbar
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for reviewing Cinnamon Grand Colombo. We are happy that we were able to meet your requirements and that you enjoyed our service and facilities. We hope that you will return to Cinnamon Grand on your next trip to Colombo. Kind regards

Stockholm, Sweden
Reviewed January 8, 2016 via mobile

11/10 for local standards. 8/10 in rest of the world. Very friendly stuff! Beautiful and very big hotel with more then 10 restaurants with amazing food!! - rooms are clean but not perfectly clean - some places need a little bit refresh.

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Thank Wojciech W
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at Cinnamon Grand Colombo. We are delighted that you enjoyed your stay with us. We look forward to welcoming you back. Thank you.

London, United Kingdom
Reviewed January 8, 2016

We have stayed at Cinnamon Grand several times now and we have never been dissappointed. We stayed in a premier room this time, it was very clean spacious and had good facilities. Breakfast was lovely each morning with a great choice of local cuisine and European. The staff were very polite and friendly. Will definitely be returning.

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Helpful?
Thank Claire C
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for your review of Cinnamon Grand and for your loyal patronage. We are very happy that you had an enjoyable stay with us and look forward to welcoming you back indeed. Kind regards.

North of England
Reviewed January 7, 2016

I last stayed here just over three years ago. This hotel never ceases to amaze me. They certainly look after you on the executive floor with an exclusive lounge with complimentary hot breakfast buffet, high tea and drinks and nibbles from 6pm to 8pm. The service also comes with a butler to attend to your needs. There’s also a free...

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Helpful?
Thank kevinjames
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for patronizing the Cinnamon Grand Colombo. We grately appreciate your detailed review. We are extremely concerned to note your dissatisfaction and apologize that we did not meet your expectations and for the inconvenience that this has caused you. Your comments will help us serve you and all our guest better in future. The hotel is actively working to...

Colombo Sri Lanka.
Reviewed January 7, 2016

Ten of us sat to lunch, the spread was intelligently adequate. The high standard of wine service is commendable and worth writing about.We selected an Australian Sauvignon blanc which matched almost every starter & main course item in the buffet. The wine was served at the correct temperature with style & purpose,

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Thank Nissapeti
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for patronizing the Cinnamon Grand Colombo. We are glad you enjoyed our selection of wines and service and do appreciate your feedback. Thank you once again and looking forward to welcoming you back. Best wishes.

Kaafu Atoll
Reviewed January 7, 2016

One of the best hotels I have stayed in Colombo. Rooms are spacious and clean. very near to the presidential palace and some other popular places in the city. Break fast buffet is awesome. Do not forget to try their Ala carte restaurants.

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Thank Ahmed G
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

We are delighted that you enjoyed your stay at the Cinnamon Grand Colombo. Thank you for your compliments on the room and breakfast. We look forward to welcoming you back. Thank you.

Kuwait
Reviewed January 6, 2016

Huge hotel with all amenities, which is to be expected from a property like this. But what I really appreciated is the personal touch by the employees. We met this lovely lady. Preeti, during breakfast, who was allotted to our table the next evening during the New Year's dinner. She remembered all of us and ensured that we were well...

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Thank Rudrajoy
Birmingham
Reviewed January 5, 2016

We stayed at this hotel twice in 2015 and each time it did not disappoint. The service is great, the choice of restaurants varied and the rooms comfortable. We ate in the Sri Lankan restaurant the first night and although the food was good the lighting was very poor. Breakfast was varied and very good in the courtyard restaurant.

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1Thank Bruno02Birmingham
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for choosing to stay at the Cinnamon Grand Colombo once again and for your kind review. We are delighted to note you were not disappointed and liked the rooms and service and the choice of restaurants. Thank you once again and we look forward to your continued patronage. Thank you.

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Amenities

Highlights
  • Pool
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Just 35 kilometers from the Bandaranaike International Airport (BIA), luxurious Cinnamon Grand Colombo is located in the heart of Colombo City’s business, shopping and entertainment center. Elegantly designed, spacious rooms at the Cinnamon Grand offer a wide range of in-room amenities, king size beds, and a pillow menu to ensure your comfort and pleasure. All rooms feature carefully attended-to bathrooms and toiletries, large flat screen TVs, a mini bar, and WiFi access. The hotel’s 14 restaurants provide an electric mix of international cuisines, including award-winning Sri Lankan seafood at the Lagoon Restaurant & Garden, and the best of European fine dining at the London Grill. To wind down, guests can patronize Cinnamon Grand’s poolside ‘Breeze Bar’ or typical British pub style ‘Cheers Pub,’ and enjoy a wide range of cocktails, beer and fresh juices. There are two gymnasiums, a spa retreat, a tennis court and two pools. Cinnamon Grand is also located right next to Colombo’s high end shopping mall, Crescat Boulevard. Cinnamon Grand Colombo is fully accessible and is an environmentally friendly property. ... more   less 

Additional Information about Cinnamon Grand Colombo

Address: 77 Galle Road, Colombo, Sri Lanka
Location: Sri Lanka > Western Province > Colombo
Price Range: $151 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cinnamon Grand Colombo 5*
Number of rooms: 501
Reservation Options:
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Also Known As:
Cinnamon Grand Colombo Hotel Colombo
Cinnamon Grand Hotel Colombo
Cinnamon Hotel Colombo
Colombo Cinnamon Grand Hotel
Hotel Style:
#3 Business Hotel in Colombo
#3 Spa Hotel in Colombo
#3 Family Hotel in Colombo
#4 Romantic Hotel in Colombo
#5 Luxury Hotel in Colombo
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Questions & Answers

Here's what travelers have asked, with answers from Cinnamon Grand Colombo staff and other travelers.
20 questions
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Salt Lake City, Utah
7 months ago
Kolkata (Calcutta), India
5 months ago

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Questions? Get answers from Cinnamon Grand Colombo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ground floor for ease of movement”
 of 5 bubbles chrisfA9006CW, 4 days ago | Read review
“There are an old and a new wing. Go for the new wing.”
 of 5 bubbles S3718OAalices, 1 week ago | Read review
“corridors are very long, ask for room near elevator”
 of 5 bubbles manisfeld, 1 week ago | Read review
“The new block rooms might be more up to date.”
 of 5 bubbles dem927, 2 weeks ago | Read review
“All rooms are excellent, the newly renovated rooms give you pool view.”
 of 5 bubbles jackie_rup, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question