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Cinnamon Grand Colombo

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Cinnamon Grand Colombo
Cinnamon Grand Colombo
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2,937 Reviews from our TripAdvisor Community

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There are newer reviews for Cinnamon Grand Colombo
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Showing 2,685: English reviews
Bangkok
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed June 29, 2015

We were in Colombo for 2 nights and stayed at this property. The hotel is nice and has some decent restaurants. However considering that Sri Lanka is attracting more and more leisure tourist, the hotel needs to become flexible with it's dressing policy. We were asked to leave the coffee shop of the hotel on both days because we were... More 

Helpful?
Thank fhuda
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for your review of the Cinnamon Grand Colombo. We are glad to note that you had a good stay and appreciate your descriptive feedback and advice to potential guests. We do apologize for the inconvenience you faced due to the dress code. However it is enforced only during the evening at all restaurants except for the Cheers Pub.... More 

Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 28, 2015 via mobile

This was by far the best hotel I stayed in Colombo. The breakfast buffet had a great selection of foods did not disappoint. Very comfortable room, bathroom and bed were very good. The staff were extremely helpful. And the service was five star.

Helpful?
Thank Stirling_86
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at the Cinnamon Grand Colombo and for your kind review. We are delighted that you had a great stay and appreciate your positive and encouraging feedback. We trust you will stay with us again and look forward to your continued patronage. Best regards. More 

Level Contributor
8 reviews
4 of 5 stars Reviewed June 27, 2015 via mobile

Stayed here recently. Excellent interiors, good rooms good food, however the room assistance seems to be a bit slow. The housekeeping is awesome. Liked the spread of breakfast first day but may be because of conference load next day onwards the breakfast spread was limited. Happen to see good crowd in weekend. Happen to have a delightful dinner on last... More 

Helpful?
Thank Siladitya B
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at the Cinnamon Grand Colombo and for your kind review. We are pleased to know that you had a good stay with us and appreciate your words of praise on our rooms, food and service. However, we note some of your comments and sincerely apologize for any inconvenience caused as a result. We hope it will... More 

Oxford, United Kingdom
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 27, 2015

Last night in Colombo ended on a high because we went to the Cinnamon Grand and it was really nice. Staff good lots of choice of restaurants and I really liked the cocktail bar by the pool. The service was easy and we went to eat at the Indian restaurant Chutneys.

Helpful?
Thank franspencer1
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for visiting the Cinnamon Grand Colombo and for your gracious comments. We are pleased that you liked the services and dining options and delighted that you enjoyed your dining experience at Chutneys. We are looking forward to your continued patronage! Best regards. More 

Melbourne, Australia
Level Contributor
84 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed June 26, 2015

We booked last minute for this stay. The staff at reception seemed to have a bit of an attitude that we were not the best dressed in the hotel. The room was fine but right next to the lifts so it was noisy all night. The sink didn't drain well. There was construction going on outside the hotel until midnight.... More 

Helpful?
1 Thank Jen-JMelb
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at the Cinnamon Grand Colombo and for your review. However, we are so sorry to read your comments regarding the service at the front office and the inconveniences you faced during your stay and sincerely apologize for any ill feelings this has caused you. It is our policy to treat all our valued customers alike, irrespective... More 

1 review
5 of 5 stars Reviewed June 26, 2015 via mobile

I have been in this hotel so many times They are at your service . Great welcoming, smiling staff Food is nice The gym are equipped with everything not like Europe hotels . Special thanks for Ranthnayka this guy saved my day

Helpful?
Thank Badergamil
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for your kind review of the Cinnamon Grand Colombo and for your loyal patronage. We are delighted to read your encouraging feedback and note your special mention of Ratnayake. Your compliments will certainly be conveyed to him as we look forward to welcome you again for another enjoyable stay with us. Best regards. More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 26, 2015

I stayed there for 2 nights. The service was really good and the food was amazing (especially breakfast). This hotel have everything, and it's big too. I had a really good experience staying there. This hotel was a highlight of the trip.

Helpful?
Thank Wenckii
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at the Cinnamon Grand Colombo and for your lovely comments. It is a pleasure to note that your stay with us was the highlight of your trip. We look forward to welcome you again to enjoy more of our facilities and cinnamon hospitality and make it yet another memorable stay with us. With best wishes. More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 25, 2015

I stayed here for two weeks on business in June 2015.. first class service and food (especially the breakfast). The business centre and executive suites on the 6th and 7th floors (in the new wing) are brilliant .. after a long flight from the UK the Butler "in room" check in facility is also a great touch.. having stayed here... More 

Helpful?
1 Thank Jonnymballen
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at the Cinnamon Grand Colombo and for your review. We are delighted to note that you had a great stay with us and enjoyed the services and food. Indeed the services on the executive floors have been commended by many a guest. We do look forward to welcoming you again to enjoy more of our facilities... More 

Leicester, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 25, 2015

This hotel has everything it needs to be outstanding - great facilities, range of restaurants, grand lobby and lots of rooms - but I was not overwhelmed. The rooms are dated and in need of upgrading. The beds are comfy and the room kept clean (cleaned twice daily). The hotel is extremely busy & noisy, all of the time, lots... More 

Helpful?
Thank LSH777
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for staying at the Cinnamon Grand Colombo and for your review. We are extremely sorry to note your dissatisfaction and apologize that we did not meet your expectations; and for the inconvenience due to the issues you faced. It would be greatly appreciated if you would reply to the address given below, giving your name and address and... More 

Somerset
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 24, 2015

I used the facilities of this hotel for over 70 days this year. I wish to highlight the excellent service and ambience of the Taprobane Restaurant. I mention as outstanding the two managers Udaya and Asoka who looked after me so well. The restaurant was clean, efficient and up to date. The food was of international standards. The waiting staff... More 

Helpful?
Thank banning12
Cinnamon-Grand, General Manager at Cinnamon Grand Colombo, responded to this review

Thank you for your kind review of the Cinnamon Grand Colombo. I am delighted to note that you have enjoyed your dining experiences at the Taprobane restaurant and appreciate your valuable feedback on the cuisine and cleanliness as well as the exceptional services of Udaya, Asoka and the team. Thank you for your patronage and your promise to return Mr.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Just 35 kilometers from the Bandaranaike International Airport (BIA), luxurious Cinnamon Grand Colombo is located in the heart of Colombo City’s business, shopping and entertainment center. Elegantly designed, spacious rooms at the Cinnamon Grand offer a wide range of in-room amenities, king size beds, and a pillow menu to ensure your comfort and pleasure. All rooms feature carefully attended-to bathrooms and toiletries, large flat screen TVs, a mini bar, and WiFi access. The hotel’s 14 restaurants provide an electric mix of international cuisines, including award-winning Sri Lankan seafood at the Lagoon Restaurant & Garden, and the best of European fine dining at the London Grill. To wind down, guests can patronize Cinnamon Grand’s poolside ‘Breeze Bar’ or typical British pub style ‘Cheers Pub,’ and enjoy a wide range of cocktails, beer and fresh juices. There are two gymnasiums, a spa retreat, a tennis court and two pools. Cinnamon Grand is also located right next to Colombo’s high end shopping mall, Crescat Boulevard. Cinnamon Grand Colombo is fully accessible and is an environmentally friendly property. ... more   less 

Additional Information about Cinnamon Grand Colombo

Address: 77 Galle Road, Colombo, Sri Lanka
Location: Sri Lanka > Western Province > Colombo
Price Range: $169 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Cinnamon Grand Colombo 4.5*
Number of rooms: 501
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Also Known As:
Cinnamon Grand Colombo Hotel Colombo
Cinnamon Grand Hotel Colombo
Cinnamon Hotel Colombo
Colombo Cinnamon Grand Hotel
Hotel Style:
#3 Business Hotel in Colombo
#3 Spa Hotel in Colombo
#3 Family Hotel in Colombo
#4 Luxury Hotel in Colombo
#4 Romantic Hotel in Colombo
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