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Cinnamon Grand Colombo

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Cinnamon Grand Colombo
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3,052 Reviews from our TripAdvisor Community

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Showing 2,793: English reviews
Winchester, United Kingdom
Reviewed yesterday NEW

I have to own up that we did'nt actually book a room here. We stayed at the closeby sedate Galle Face but came up here for the fun.My wife used to stay here back in her Gulf Air flying days. This is a stunning hotel the likes of which is not found anywhere else in Sri Lanka I suspect. It...

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Helpful?
Thank Richard G
Koege
Reviewed yesterday NEW

The hotel and the service in general is good, but several of my colleagues and I experienced a very poor service when checking out. I arrived Monday morning 06:00 and had asked for early check-in. On Tuesday I asked for late check-out at 9 pm. I later requested the full night for the room as I was leaving for the...

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Helpful?
Thank Lars-Henrik J
Kolkata (Calcutta), India
Reviewed 2 days ago NEW

My wife and I stayed in this hotel for 5 nights recently in connection with a conference and had a pleasant stay. The hotel is quite large with all facilities for holding big functions and conferences. The atrium in the centre of the hotel is elegantly made out and is used for meals for meetings and conferences. Rooms are well...

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Helpful?
Thank BPB2012
Management response:

Thank you for your review of Cinnamon Grand Colombo. We are pleased to know that you enjoyed your stay with us and hope the conference your attended was a success. It is a pleasure to know that you enjoyed the services provided by our associates, the amenities we offer and the elegantly designed conference and reception halls available within our...

London, United Kingdom
Reviewed 2 days ago NEW

A great welcome back by the concierge staff Nilantha, Kingsley and Dunstan. Always look forward to our stay here with its bustling Lobby. Very spacious room with good soundproofing and all amenities overlooking the large pool.Very friendly and attentive staff. Excellent breakfast buffet. Cheers Pub is quick and reasonably priced. Hotel is centrally located for most sights, restaurants, and shops....

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Helpful?
Thank Jackie T
Management response:

Thank you for your loyal patronage. We are delighted to know that you enjoy residing with us during your visits to Colombo. It is a pleasure to know that you enjoy the location of where our hotel is situated for the purpose of sightseeing and shopping, the array of restaurants spread throughout our hotel, amenities and in-house facilities we offer,...

Reviewed 2 days ago NEWvia mobile

Rather saying Regular, I'm a EVERYDAY customer for past two years to the Shisha Lounge. They have increased the price 100% with in a day for a shisha. Atleast they should inform three days before as the consumer law. And 100% increment is unfair coz this is the only place where they sell shisha for 3000/= I will never ever...

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Thank MOHIDEEN S
Reviewed 3 days ago NEWvia mobile

We come to the Cheers Pub, Sunday Roast at Cinnamon Grand Colombo every Sunday!! We love the amazing tantalizing selection, along with the superb service and also the attention to detail from Chef Kevin & Kumara together with Manager Madura ...Looking forward to next Sunday! ☺️👌🏻

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Helpful?
Thank Dinesh C
Management response:

Thank you for your loyal patronage. We are delighted to know that you enjoy the Cheers Pub and its cuisine. Thank you for your wonderful commendation of our associates. We will indeed share your kind words with them. We hope you fine the same fare at our other restaurants too. We look forward to welcoming you again this Sunday. Thank...

Reviewed 3 days ago NEWvia mobile

My stay was made comfortable by very friendly approach of sam from concsinearge . Rooms were good. House keeping was excelent. Pravin reception people were helpul. I wish they should not have charged for early chekinn done at 7.30am Pravin chhajed

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Helpful?
1Thank Pravin c
Management response:

Thank you for choosing Cinnamon Grand Colombo. We are pleased to know that you enjoyed residing with us. Thank you for your commendation of our associates. We will indeed share your kind words with him. We hope your stay with us was a comfortbale and memorable one. We look forward to welcoming you again. Thank you. Best Regards,

Auckland Region, New Zealand
Reviewed 4 days ago NEWvia mobile

We thoroughly enjoyed staying at the Cinnamon grand. Everything was perfect. We dined in the tea lounge in the hotel and it was delicious and the service was excellent. We went to shisha lounge, and walked around hotel, satay and shisha was wonderful, price of shisha is bit expensive but service at shisha lounge was excellent. we are waiting for...

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Helpful?
Thank gayanudukala
Management response:

Thank you for choosing Cinnamon Grand Colombo. It is a pleasure to know that you were able to dine at the Tea Lounge and Shisha Lounge. We are delighted that you enjoyed our cuisine and the services provided by our associates. We hope you had a wonderful and memorable stay with us. We look forward to welcoming you again. Thank...

Reviewed 4 days ago NEWvia mobile

Good Hotel ,Courteous Staff ,Good food SriLankan ,Indian and Continental.Rooms are spacious,separate beds with clean linen .Fully air conditioned.There is No Balcony You gave to smoke instead the room , which is irritating to non smoking partner Tariff slightly expensive but it's okay for the comfort

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Helpful?
Thank Suksal
Management response:

Thank you for choosing Cinnamon Grand Colombo. We are delighted to know that enjoyed our cuisine and the comfort of our rooms. We hope you liked the services provided by our associates and your stay with us was a memorable one. We look forward to welcoming you again during your next visit to Colombo. Thank you. Best Regards,

ahmedabad,Gujarat
Reviewed 5 days ago NEW

My first visit to cinnamon and its been a great experience. Excellent stay, simple clean and good rooms , good service and Good food. The staff was v v cooperative and has gone out of their way to help me &make the the stay comfortable & memorable . walking distance to the beach, and not v far form the main...

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Helpful?
Thank mysticmuni01
Management response:

Thank you for choosing Cinnamon Grand Colombo. We are pleased to know that you enjoyed your stay with us and the surroundings of our hotel. We hope you enjoyed our dining options and the in house facilities we offer together with the services provided by our associates. We look forward to welcoming you again. Thank you. best Regards,

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Just 35 kilometers from the Bandaranaike International Airport (BIA), luxurious Cinnamon Grand Colombo is located in the heart of Colombo City’s business, shopping and entertainment center. Elegantly designed, spacious rooms at the Cinnamon Grand offer a wide range of in-room amenities, king size beds, and a pillow menu to ensure your comfort and pleasure. All rooms feature carefully attended-to bathrooms and toiletries, large flat screen TVs, a mini bar, and WiFi access. The hotel’s 14 restaurants provide an electric mix of international cuisines, including award-winning Sri Lankan seafood at the Lagoon Restaurant & Garden, and the best of European fine dining at the London Grill. To wind down, guests can patronize Cinnamon Grand’s poolside ‘Breeze Bar’ or typical British pub style ‘Cheers Pub,’ and enjoy a wide range of cocktails, beer and fresh juices. There are two gymnasiums, a spa retreat, a tennis court and two pools. Cinnamon Grand is also located right next to Colombo’s high end shopping mall, Crescat Boulevard. Cinnamon Grand Colombo is fully accessible and is an environmentally friendly property. ... more   less 

Additional Information about Cinnamon Grand Colombo

Address: 77 Galle Road, Colombo, Sri Lanka
Location: Sri Lanka > Western Province > Colombo
Price Range: $167 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Cinnamon Grand Colombo 4.5*
Number of rooms: 501
Reservation Options:
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Also Known As:
Cinnamon Grand Colombo Hotel Colombo
Cinnamon Grand Hotel Colombo
Cinnamon Hotel Colombo
Colombo Cinnamon Grand Hotel
Hotel Style:
#3 Family Hotel in Colombo
#3 Business Hotel in Colombo
#4 Spa Hotel in Colombo
#4 Romantic Hotel in Colombo
#4 Luxury Hotel in Colombo
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Questions & Answers

Here's what travelers have asked, with answers from Cinnamon Grand Colombo staff and other travelers.
20 questions
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Salt Lake City, Utah
4 months ago
Kolkata (Calcutta), India
2 months ago

See all questions (20)

Questions? Get answers from Cinnamon Grand Colombo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose a room in the new wing”
 of 5 bubbles BPB2012, 2 days ago | Read review
“Choose city view & higher floors to have a good”
 of 5 bubbles mysticmuni01, 5 days ago | Read review
“Main Road view”
 of 5 bubbles kumu351, 1 week ago | Read review
“Choose a package with Buffet breakfast”
 of 5 bubbles wadner1, 1 week ago | Read review
“Great service”
 of 5 bubbles kaveemalhaa, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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