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Renuka City Hotel

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Renuka City Hotel
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565 Reviews from our TripAdvisor Community

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Showing 489: English reviews
Colombo, Sri Lanka
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

I was there at Renuka Hotel for a Network Security product Training and it was my 1st visit to Renuka Hotel. We were asked to come to Orchid Room and the training was arranged at that room. It was a nice place for a small functions like this. There was a morning tea and food was good. Then I got... More 

Helpful?
Thank tuckdias
Sajeewa P, Manager at Renuka City Hotel, responded to this review

Dear Guest, All at Renuka City Hotel thank you for your 04 star rating and review following your recent visit. We always strive to maintain the highest customer satisfaction & look forward to welcome you back to Renuka City Hotel in the future. Best Wishes More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The hotel has been recently renovated and now occupies three adjacent buildings connected by a labyrinth of corridors to get you from the pool/gym to your room. It has an infinity pool which is lovely but the bar next to it is severely wanting - if only because it is not stocked and the waiters have to bring your drink... More 

Helpful?
Thank Rania G
Sajeewa P, Manager at Renuka City Hotel, responded to this review

Dear Guest, We at Renuka City Hotel thank you for your review following your recent visit. We welcome positive and negative comments equally and would like to clarify that Renuka City Hotel is one of the Top Picks in Colombo and we strive to maintain high standards and will immediately look in to the above mentioned.we sincerely apologize for any... More 

Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Spent two nights in Renuka because our first choice was fully booked. Location is good, some rooms with sea view. Rooms are good, although our curtain was almost fully transparent and it got very bright very early in the room. The infinity swimming pool upstairs lacks charm compared to other places in Colombo but it's ok. Not my first choice... More 

Helpful?
Thank j_g_5_K
Sajeewa P, Manager at Renuka City Hotel, responded to this review

Dear Guest, We at Renuka City Hotel thank you for your review following your recent visit. We welcome positive and negative comments equally and would like to clarify that Renuka City Hotel is one of the Top Picks in Colombo and we strive to maintain high standards and will immediately look in to the above mentioned.we sincerely apologize for any... More 

Level Contributor
77 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Best location & great restaurants near by is the best thing about this hotel, the view from pool is awesome. You have Burger King, MCD and other great restaurants nearby, beach is in walkable distance but it is not clean. Room and other offerings from hotel is cool and its worth it for the money we pay.

Helpful?
Thank Deepak G
Sajeewa P, Manager at Renuka City Hotel, responded to this review

Dear Guest, We appreciate your review of Renuka City Hotel and are happy to note that you enjoyed your stay with us. It is encouraging to note that our guests recognize the quality of our product and service. We look forward to welcoming you back during your next visit to Sri Lanka. Best Wishes More 

Goa, India
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It is a decent hotel with lot of indian guests. The hotel is a few minutes walk away from the ocean. The food served is ok. The only drawback is the rooms which are very small. The look also is not very modern but the staff is very friendly.

Helpful?
Thank RSD09
Sajeewa P, Manager at Renuka City Hotel, responded to this review

Dear Guest, All at Renuka City Hotel thank you for your 04 star rating and review following your recent visit. We wish to clarify that we present 03 room categories and the deluxe/super deluxe room categories are accordingly spacious & modern . We always strive to maintain the highest customer satisfaction & look forward to welcome you back to Renuka... More 

Vancouver
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Some of the reviews had me excited for this hotel, but it's best to go into this with lowered expectations. This is probably heaven if you're a backpacker? But for a hotel that charges approx $100 AUD a night, it falls short of anything higher than a 3-star. We were pressured into paying for an "upgrade" - only 3 euros... More 

Helpful?
Thank echua14
Sajeewa P, Manager at Renuka City Hotel, responded to this review

Dear Guest, We thank you for your review of Renuka City Hotel following your recent visit. We sincerely apologies if any inconvenience was caused and would appreciate if you could advice us your Booking Reference and Arrival Date to am@renukahotel.com, hence we could investigate further and make improvements accordingly. We look forward to welcome you back to Renuka City Hotel... More 

Travelers are raving about these Colombo hotels

Sydney, Australia
Level Contributor
68 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

To be fair to the hotel, we arrived at 2:30am and we left by 8:30am, so not much waking time spent at the hotel. Some of the reviews of the hotel are quite negative and do not reflect our experience. We arranged a transfer via the hotel. We were met in the arrival hall by a staff member literally as... More 

Helpful?
Thank Em K
Sajeewa P, Manager at Renuka City Hotel, responded to this review

Dear Guest, We thank you for your review of Renuka City Hotel following your recent stay. We apologize for the inconvenience caused during the airport pickup and we have addressed it to our transport division. Additionally we wish notify that the Palmyrah restaurant is popular for jaffna authentic cuisines (northern Sri Lankan) specially our Jaffna crab curry, Poriyals and verity... More 

Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

After a few weeks of backpacking this was like heaven! Probably the best sleep we had during our Sri Lankan adventures! The hotel is very westernised, all modcons you'd expect at a mid ranged hotel! The food, it really wasn't great, the paneer massala was some of the worst food we had in three weeks. Really bitter and sour, not... More 

Helpful?
Thank Jak C
Thushen S, Manager at Renuka City Hotel, responded to this review

Dear Jak We at Renuka City Hotel thank you for your review following your recent visit. We apologies that you were not satisfied with the food offered and we would evaluate it immediately and act accordingly. We look forward to welcome you back to Renuka City Hotel during your next visit to Sri Lanka. Best Wishes More 

Bhilwara, Rajasthan, India
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

Never stay in renuka city hotel Reception people don't even know how to talk with customer They blame us for hair dyer bag They made wrong bills and think customer are theft And not even say sorry The staff are so rude They are suppose to check our baggage for small think We have paid them 2000 Rs for hair... More 

Helpful?
Thank Saurabhbeswal
Sajeewa P, Manager at Renuka City Hotel, responded to this review

Dear Saurabhbeswal We at Renuka City Hotel thank you for your review following your recent visit. We apologies for the inconvenience caused with regard to the hair dryer bag and wish to clarify that at the time of checkout our housekeeping staff do a routing check and discovered that the hair dryer bag was missing, hence had inquired the same... More 

Hoàn Kiếm
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 weeks ago

- Good view, especially from swimming pool on 4th floor - Friendly staffs - Near Lakshala shop, arts and crafts botique and many restaurants. If you don't like local food (like me), easy to find KFC, King Burger... - Not good wifi. In 3 days in Renuka, I often asked staffs to reconnect wifi. - Poor food. Not many choices... More 

Helpful?
Thank hanguyenussh
Thushen S, Manager at Renuka City Hotel, responded to this review

Dear Guest We at Renuka City Hotel thank you for your review following your recent visit. We wish to clarify that we under went a technical difficulty with regards to WIFI, which has been resolved and we apologies for any inconvenience caused and also would like to notify that we present a good variety of food for our guest. Look... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the heart of Colombo, Renuka City Hotel is Colombo's premier business hotel, committed to providing guests excellent facilities at the best value in the city. Hotel Facilities Include: Air-conditioned Rooms with TVs (Local & Cable Channels), Mini Fridges, Safes, Internet & IDD Facilities. Other facilities: Breakfast Buffet, 24 Hours Room Service, Palmyrah Restaurant serving authentic Sri Lankan and Continental Cuisine, Two Bars, Business Centre, Free Wifi facilities in guest rooms and public areas, Conference & Banqueting facilities, Swimming Pool, Fitness Centre & Laundry & Dry Cleaning Facilities ... more   less 

Additional Information about Renuka City Hotel

Address: 328 Galle Road | Colombo 3, Colombo, Sri Lanka (Formerly Hotel Renuka)
Location: Sri Lanka > Western Province > Colombo
Price Range: $90 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renuka City Hotel 3.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
Renuka Hotel Colombo
Hotel Style:
#11 Business Hotel in Colombo
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