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Hilton Colombo

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#13 of 45 Hotels in Colombo
Certificate of Excellence
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Hilton Colombo
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1,683 Reviews from our TripAdvisor Community

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Showing 1,491: English reviews
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

This is one of the leading hotel in colombo and everying is perfect. Foods room service, securities, pool etc almost all the facilities and staff is also very helpful and great place to stay under star rated high class hotel in most beautiful contry in the world.

Helpful?
Thank Anushka E
Singapore, Singapore
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW via mobile

The new lobby and dining area at the Hilton Colombo is at first impression amazing and then you step in and realise it's not just an impression! The new lobby area is tasteful and elegant with just the right amount of grandeur and it's just what you'd expect from the Hilton. The food at Graze kitchen and LAB is fabulous.... More 

Helpful?
Thank Nil A
Phuket, Thailand
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This property has rooms that need renovation, however, when balancing all the other aspect of this hotel it is a great experience. The winners are the staff who are genuine and care for every guest. This is a people business at the end of the day and to have staff that care and are genuine is very rare and this... More 

Helpful?
Thank QualityHunter8
HiltonColombo_GM, General Manager at Hilton Colombo, responded to this review

Thank you very much for our comments on our team and we are happy that what they do everyday in making all our guests feel special, made an impact on your recent stay with us. We are delighted that the lobby and restaurants are open after our enhancement programme and look forward to the pleasure of welcoming you back to... More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW via mobile

This is something I shouldn't even be doing ! Writing A Review ! This is the Worst hotel I would have visited in a long long time... bad rooms, bad food, bad everything ! It seems like it was last renovated in the 1970's... old carpets, outdated furniture etc etc etc. Ordered a simple Fish & Chips in room... cannot... More 

Helpful?
Thank sonul518
Chennai (Madras), India
Level Contributor
52 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed there for 6 nights at the hotel. The staff are very good and make you feel at home and this makes me go there each time in Colombo. They have refurbishment happening and so you might miss a big lobby, however I was told that the new lobby is opening soon and I'm sure it has opened now.

Helpful?
Thank Sabarinv
HiltonColombo_GM, General Manager at Hilton Colombo, responded to this review

Thank you very much for giving us the opportunity to being of service to you. We are delighted to inform all our esteemed guest that the lobby is re-opened and we look forward to the pleasure of welcoming you to experience Hilton hospitality. Thank you for your ongoing support. Yours sincerely Manesh Fernando General Manager Hilton Colombo More 

Athens, Georgia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

There are better hotels in Colombo. The staff is excellent but as a hotel its a NoGo. Carpets are 50 years old. Inside room of suites have no air-conditioning so you are dependent on outside A/c air coming in.

Helpful?
Thank Raju H
HiltonColombo_GM, General Manager at Hilton Colombo, responded to this review

Thank you for your comments and they are well taken. The hotel has just gone through the 1st phase of the renovation process of the lobby area and restaurant. The rooms will be refurbished in time to come. We do appreciate your support and understanding. Thank you once again for giving us the opportunity to being of service to you.... More 

Kuala Lumpur, Malaysia
Level Contributor
486 reviews
171 hotel reviews
common_n_hotel_reviews_1bd8 216 helpful votes
3 of 5 stars Reviewed 1 week ago

Not helpful that there was no prebooked driver in Arrivals again when we arrived at the airport. He eventually turned up. Happened before. Lobby in hotel is still in refurbishment mode which is taking an incredibly long time - years! Hotel room feels tired and need of a refurb as well but i was upgraded at check in to a... More 

Helpful?
Thank roryjdoyle
HiltonColombo_GM, General Manager at Hilton Colombo, responded to this review

Thank you very much for your support of the Hilton Colombo. Your comments are well taken. We do look forward to welcoming you back to experience a revitalized product very soon. Thank you once again for your understanding on the renovation process. Yours sincerely Manesh Fernando General Manager Hilton Colombo More 

jakarta
2 reviews
5 of 5 stars Reviewed 1 week ago

One of the best hotels in Colombo. The staff were very warm and cooperative. Excellent Service. All of the staff we met, went out of their way to be of assistance. Very good location and good view from the room.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank RajeshKJ
HiltonColombo_GM, General Manager at Hilton Colombo, responded to this review

Thank you very much for your kind comments and have noted that you have enjoyed the services & facilities during your stay. We look forward to the pleasure of welcoming you back. Thank you for your support. Yours sincerely Manesh Fernando General Manager Hilton Colombo More 

1 review
5 of 5 stars Reviewed 1 week ago

The staff in this hotel are great and the service is seven star. The GM, Management Team and all staff really care about guest and their experience at the hotel. Would recommend this hotel to anyone who wants to stay in Colombo.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 670nalinr
HiltonColombo_GM, General Manager at Hilton Colombo, responded to this review

Thank you very much for your kind comments and appreciate your support of the Hilton Colombo. We look forward to the pleasure of welcoming you back on your future visit. Yours sincerely Manesh Fernando General Manager Hilton Colombo More 

Evanston, IL
Level Contributor
118 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
2 of 5 stars Reviewed 1 week ago

When booking at this Hilton, I had noted many comments about the need for renovation and had also seen comments from the management that renovations had begun. I've been a member of Hilton Honors for over 15 years and have stayed in Hilton hotels all over the U.S. and other countries. This was definitely the worst at which I've ever... More 

Helpful?
1 Thank cashaw6
HiltonColombo_GM, General Manager at Hilton Colombo, responded to this review

Thank you for your review and your comments are well taken. The hotel is currently under a phased out renovation/refurbishment programme. We do hope you would give us another opportunity to experience Hilton hospitality. We do appreciate your support. Yours sincerely Manesh Fernando General Manager Hilton Colombo More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Self-Serve Laundry
  • Babysitting

Additional Information about Hilton Colombo

Address: 2 Sir Chittampalam A Gardiner Mawatha, Colombo 00200, Sri Lanka
Location: Sri Lanka > Western Province > Colombo
Price Range: $184 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Colombo 4*
Number of rooms: 384
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Priceline, Travelocity, Odigeo, Hotels.com, Expedia, Agoda, TripOnline SA and Hotwire so you can book your Hilton Colombo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Colombo Hotel Colombo
Hilton International Colombo
Colombo Hilton International
Hotel Style:
#4 On the Beach Hotel in Colombo
#4 Business Hotel in Colombo
#7 Spa Hotel in Colombo
#9 Romantic Hotel in Colombo
#9 Family Hotel in Colombo
#11 Luxury Hotel in Colombo
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