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Hilton Colombo

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#13 of 45 Hotels in Colombo
Certificate of Excellence
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Hilton Colombo
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1,754 Reviews from our TripAdvisor Community

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Showing 1,553: English reviews
Singapore, Singapore
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW

The hotel was under renovation on my visit so some facilities was not available. However the staff was very helpful to make my stay very enjoyable. The swimming pool and the gym was excellent. The two restaurant serve excellent local food .

Helpful?
Thank Daniel E K T
Thiruvananthapuram (Trivandrum), India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW

Concierge service at the hotel is super. You will always find them smiling & also delivers efficient service. High-end amenities , Excellent lobby , Bar serves fantastic beverage & is well placed at the lobby . Guest relation Team is always helpful , always ready to interact, Graze Kitchen ( all day dining) looks classy, Awesome sushi counter in dinner... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Ribvarghese
Hilton C, General Manager at Hilton Colombo, responded to this review

Thank you for your comments and we are delighted that you have enjoyed the services & facilities during your stay with us. It is encouraging for our team to hear your fine sentiments and we do appreciate you taking the time to provide your feedback. Thank you for giving us the opportunity to being of service to you. Yours sincerely... More 

Bangalore
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 4 days ago NEW

Location and Check in : It is located at a very prime location near Galle Face Green and Dutch Hospital Shopping Benedict. 40 min drive from airport. Walking distance to Railway station (Colombo Fort) and bus station. We checked in at 6am and was given a upgraded executive room immediately – completely hassle-free check-in because of my Gold honors membership... More 

Helpful?
Thank Bikiran R
Hilton C, General Manager at Hilton Colombo, responded to this review

Thank you very much for your feedback and we note that you have enjoyed your stay with us. We do appreciate your support of the Hilton Colombo and my team will be happy to hear your fine comments. Thank you once again for your support and look forward to welcoming you back on your future visits. Yours sincerely Manesh Fernando... More 

Hong Kong, China
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW via mobile

Checked into a greatly renovated lobby a probably one of the nicest hotel lobbies I have seen. Great colours, lighting, background music and astonishing bar with wood finishes that look like one heck of an old tree! However once arriving to the floor you could immediately see how outdated he property is. Very very old spooky lifts and old carpets... More 

Helpful?
Thank djvv88
Hilton C, General Manager at Hilton Colombo, responded to this review

Thank you very much for your comments and they are well taken. The hotel is presently undergoing the next phase of the renovation process and we do appreciate your feedback. Thank you once again for giving us the opportunity to be of service to you and look forward to welcoming you back on your future visits. Yours sincerely Manesh Fernando... More 

A TripAdvisor Member
Reviewed 1 week ago via mobile

Spent five nights here. Incredible staff led by mr manesh Fernando. Everyone is so welcoming and happy to assist. Exceptional are Mr. Wise and Miss. Jessica. Breakfast maybe the best I have ever seen. Please try the hoppers and pol sombol and tropical fruit juices and fruits. What a place- only slight negative for me was the pool temperature is... More 

Helpful?
Thank A TripAdvisor Member
Hilton C, General Manager at Hilton Colombo, responded to this review

Thank you very much for your review and pleased that you have enjoyed your stay with us. We do appreciate your ongoing support of the Hilton Colombo and look forward to the pleasure of welcoming you back on your future visits. Thank you Yours sincerely Manesh Fernando General Manager Hilton Colombo More 

Dublin, Ireland
1 review
Reviewed 1 week ago

Highly recommend this hotel. Have stayed in many hotels worldwide, but can confidently say that the staff here are by far the most friendly and helpful.The breakfast is probably the best we have experienced.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank chrismF7930TX
Hilton C, General Manager at Hilton Colombo, responded to this review

Thank you very much for your encouraging review and we are delighted that you have enjoyed your stay with us and found the breakfast experience rewarding. We do appreciate your ongoing support of the Hilton Colombo and look forward to welcoming you back. Yours sincerely Manesh Fernando General Manager Hilton Colombo More 

Amersfoort, The Netherlands
Level Contributor
197 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 1 week ago

There's only one chance for a first impression, and I am sure they also understood that at the Hilton Colombo as they recently upgraded the lobby and all the lobby facilities. Really, they did a great job and it leaves a great first impression. However, if you move from the reception towards the elevators you slowly realize that the rest... More 

Helpful?
Thank ThomasEMM
Hilton C, General Manager at Hilton Colombo, responded to this review

Thank you very much for your detailed review. We do appreciate all your comments and they are well taken. The hotel is presently undergoing its renovation on a phased out basis and we do appreciate your understanding on the process. We are striving to complete as soon as is possible so as to ensure that all our esteemed guests experience... More 

Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

I just walked after the renovations. It was really nice and comfortable. Lovely place to spend some time & food is really nice. But they must improve the quality of their customer service. I'm not happy with the service. I personally think that's due to lack of training and experience. But overall experience is good & restaurants look interesting after... More 

Helpful?
Thank Imantha K
Hilton C, General Manager at Hilton Colombo, responded to this review

Thank you very much for you review and we are pleased that you enjoyed the renovated areas of the hotel. Your comments are noted on the customer service and we will continue to strive towards improving and maintaining consistency in our service. Thank you once again for bringing it to our attention. Yours sincerely Manesh Fernando General Manager Hilton Colombo More 

Berlin, Germany
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

I stayed 4 days with my wife.the hotel is really a Luxary place for the stay.Value for money is there The Rooms were Theoretically made with Higher amount of luxary. Aminities and other stuffes were really good.Front Desk Were really enthusiastic to Answer my Calls to get a new hotel driver for me.Special thank to Ms.Jessica in Front desk. all... More 

Helpful?
Thank yuukwelden
Hilton C, General Manager at Hilton Colombo, responded to this review

The pleasure was ours to welcome you to the Hilton Colombo. Thank you very much for your kind comments and we do look forward to the pleasure of welcoming you back on your future visits. Yours sincerely Manesh Fernando General Manager Hilton Colombo More 

Boston, Massachusetts
Level Contributor
101 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 1 week ago

Stayed at The Hilton Colombo for one night before leaving Sri Lanka for The Maldives, the hotel is convenient and serves the purpose for just one night but I would not recommend staying here for any longer than that. The rooms are extremely old and lack decoration

Helpful?
Thank sergiotheexplorer
Hilton C, General Manager at Hilton Colombo, responded to this review

Thank you for your review and your comments are noted on the rooms. The hotel is undergoing its renovation on a phased out basis and we will move through the process as we go along. We do hope you would give us another opportunity to be of service to you. Thank you Yours sincerely Manesh Fernando General Manager Hilton Colombo More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting

Additional Information about Hilton Colombo

Address: 2 Sir Chittampalam A Gardiner Mawatha, Colombo 00200, Sri Lanka
Location: Sri Lanka > Western Province > Colombo
Price Range: $184 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Colombo 4*
Number of rooms: 384
Reservation Options:
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Also Known As:
Hilton Colombo Hotel Colombo
Hilton International Colombo
Colombo Hilton International
Hotel Style:
#3 On the Beach Hotel in Colombo
#4 Business Hotel in Colombo
#7 Spa Hotel in Colombo
#9 Romantic Hotel in Colombo
#9 Family Hotel in Colombo
#11 Luxury Hotel in Colombo
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Colombo staff and other travelers.
10 questions
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Questions? Get answers from Hilton Colombo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The seaview rooms is excellent”
 of 5 bubbles danielekt, 2 days ago | Read review
“Rooms in the executive floor are excellent. View on either side is good.”
 of 5 bubbles BikiranR, 4 days ago | Read review
“Food is great here”
 of 5 bubbles 573heshang, 4 weeks ago | Read review
“High floors for good views”
 of 5 bubbles nikkip134, 4 weeks ago | Read review
“HHonors members stay on the 16th floor which gives you access to exclusive facilities.”
 of 5 bubbles nomasaussie, Oct 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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