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Hilton Colombo Residence

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#14 of 51 Hotels in Colombo
Certificate of Excellence
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Hilton Colombo Residence
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734 Reviews from our TripAdvisor Community

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Showing 674: English reviews
Wellington, New Zealand
Reviewed yesterday NEWvia mobile

We arrived at Hilton Residence expecting the 3-bedroom Penthouse suite as this is what we had booked prior to our arrival. Due to some confusion in the bookings, we ended up with a very average quality Standard suite that hadn't been properly cleaned. We raised this with the hotel and the travel agent, and finally tracked this to a miscommunication...

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Helpful?
Thank Ajit R
Jackson, Michigan
Reviewed 2 days ago NEW

Was visting with family had 2 rooms.Good location but not close to reported 5 star.Shows signs of poor upkeep.Surplus of staff so cant figure why service is so SLOW.resturant had wide choices for breakfast.Seems to be catering for groups so Individual travellers WILL FEEL LOST.

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Helpful?
Thank R venkata n
Melbourne, Australia
Reviewed 5 days ago NEW

Happy with the overall experience. Friendly staff, good food and service. Kids enjoyed the lovely pool. The kitchen has basic facilities. You might need a few pans if you decide to do your own cooking. A Microwave oven is provided if you ask for one. Plenty of nearby supermarkets where you can buy your washing powder, dish washing liquids and...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank romeshf2017
GeneralManagerHCR, General Manager at Hilton Colombo Residence, responded to this review

Dear romeshf2017, Thank you for your review of your recent stay at Hilton Colombo Residences. We are delighted to read that your stay was made comfortable with the services offered by the team members; we are glad to read that you found the location great with many attractions close at hand, and also took advantage of the amenities within the...

Simi Valley
Reviewed 1 week ago

First - watch out for that Elevator doors. It shuts down immediately and the sensors do not work. Cannot believe that the management staff is not doing anything about it It will take a limb off you. My 12 year almost got crushed a few times. The pool is too cold. It is good to look at. Area can be...

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Helpful?
Thank HiranW
GeneralManagerHCR, General Manager at Hilton Colombo Residence, responded to this review

Dear HiranW, Thank you for choosing to stay at Hilton Colombo Residences during your visit to Colombo and also taking the time to provide constructive feedback of your stay. It’s great to hear that the service provided was friendly and to your satisfaction and the location was central. Your feedback pertaining to the amenities in the room and elevators have...

Eskilstuna, Sweden
Reviewed 1 week ago

Hotel needs a facelift, rooms and hotel are old and worn, pool was cold and the bar closed to early (11pm). To expensive for what you get. I would not stay here if I have to pay the right price, now we only paid 140 dollars and that was enough.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 483andersk
GeneralManagerHCR, General Manager at Hilton Colombo Residence, responded to this review

Dear 483andersk, Thank you for choosing to stay at Hilton Colombo Residences during your visit to Colombo and also taking the time to provide constructive feedback of your stay. I would like to clarify that all suites from 31st floor (Executive Suites), Business Suites, Deluxe Suites, to 17th Floor (Suites) have seen extensive renovation done over the last 2 years;...

Sydney, Australia
Reviewed 1 week ago via mobile

We stayed 1 night in a 3bdr apartment and had a really terrific stay. We wish we'd booked a longer stay. I'd recommend it highly to families- the kids loved the pool and we had a good amount of space to spread out in the apartment. The hotel is well staffed, and the staff are all super helpful, some of...

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Helpful?
Thank Catherine D
GeneralManagerHCR, General Manager at Hilton Colombo Residence, responded to this review

Dear Catherine D, I thank you for your five-star review on the friendly attitude of our team members, accommodation, and recreational facilities for the family. I am glad you enjoyed the dining experience at FLOW as well and found the restaurant to be impressive. Thank you, Karim Schadlou General Manager

Melbourne, Australia
Reviewed 1 week ago

Overall this is good place to stay in Colombo and convenient to buy groceries and other items. There are three main shopping centers just around the corner and they are open till late. I would suggest to use Uber when travelling in Colombo. Booking directly with the Hilton Residencies is the best option as there are other benefits on offer.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank melvilles2017
GeneralManagerHCR, General Manager at Hilton Colombo Residence, responded to this review

Dear melvilles2017, Thank you for your five-star review of your recent stay at Hilton Colombo Residences; it’s great to read that you enjoyed the central location of the hotel and the facilities within the vicinity. My team and I look forward to welcoming you back soon! Thank you, Karim Schadlou General Manager

Perth, Australia
Reviewed 1 week ago

We stayed at the Hilton Residences after a 12 day tour around Sri Lanka. The kids loved the pool area and we found the entire staff to be sincerely friendly and helpful. I would recommend this hotel to families as a part of their visit to Sri Lanka.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank umfan87
GeneralManagerHCR, General Manager at Hilton Colombo Residence, responded to this review

Dear umfan87, I thank you for your positive comments on the friendly attitude of our team members, accommodation, and recreational facilities for the family. It’s great to read that you enjoyed the central location of the hotel and I look forward to welcoming you back to the hotel soon! Thank you, Karim Schadlou General Manager

Sydney Olympic Park, Australia
Reviewed 1 week ago

It is hard to mark this complex up given it delivered below the standard of a genuine first class hotel. We stayed on a refurbished floor and in the penthouse which should have been the best offering. The views were great and the extra room was a comfort. Staff were always helpful and the breakfast spread was up to the...

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Helpful?
Thank zlejins
GeneralManagerHCR, General Manager at Hilton Colombo Residence, responded to this review

Dear zlejins, Thank you for choosing to stay at Hilton Colombo Residences during your visit to Colombo and also taking the time to provide constructive feedback of your stay. I would like to clarify that all suites from 31st floor (Executive Suites) to 17th Floor (Suites) have seen extensive renovation done over the last 2 years; this will cascade to...

Reviewed 1 week ago

Was an excellent stay . The staff were excellent especially the front office staff and the housekeeping. The location is great too. It is closer to many attaractions in Colombo . The only minor issue was the wait for the lifts.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 979kishanr
GeneralManagerHCR, General Manager at Hilton Colombo Residence, responded to this review

Dear 979kishanr, Thank you for your five-star review of your recent stay at Hilton Colombo Residences. We are delighted to read that your stay was made comfortable with the services offered by the Housekeeping and Front Office team members; we are glad to read that you found the location great with many attractions close at hand. My team and I...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Food & drink at the hotel
Verandah Bistro & Bar at Hilton Colombo Residences
Verandah Bistro & Bar at Hilton Colombo Residences
Cuisines: Bar, Fast Food, European, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Discover an outstanding, suite and room experience in the heart of Sri Lanka’s largest city; Hilton Colombo Residences is the ideal choice for business or leisure. Take in panoramic views from this 33-storey tower, offering vistas of the Indian Ocean, city and harbor. The hotel includes superb venues for conferences and events for up to 850 people; it is located within 5 minutes of the central business district of Colombo, within close proximity to major banking institutes, supermarkets, shopping and cultural destinations. ... more   less 

Additional Information about Hilton Colombo Residence

Address: 200 Union Place | Colombo 02, Colombo, Sri Lanka
Location: Sri Lanka > Western Province > Colombo
Price Range: $163 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Colombo Residence 5*
Number of rooms: 177
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Hilton EMEA and Agoda so you can book your Hilton Colombo Residence reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Colombo Residence Hotel Colombo
Colombo Hilton
Hotel Style:
#6 Romantic Hotel in Colombo
#6 Family Hotel in Colombo
#7 Spa Hotel in Colombo
#9 Business Hotel in Colombo
#11 Luxury Hotel in Colombo
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Colombo Residence staff and other travelers.
3 questions
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Questions? Get answers from Hilton Colombo Residence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Watch for those elevator doors - it will take off your limb”
 of 5 bubbles HiranW, 1 week ago | Read review
“The apartments are very spacious”
 of 5 bubbles Babyshouts, 1 week ago | Read review
“Any room is good.”
 of 5 bubbles 510MichaelF510, 3 weeks ago | Read review
“Stay in the renovated Executive or superior rooms”
 of 5 bubbles laksenr, 4 weeks ago | Read review
“I would ask for a lower floor, the hotel has 33 stories, and can have a long elevator ride!”
 of 5 bubbles JamesBondLosAngeles, Nov 15, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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