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Hilton Colombo Residence

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#11 of 45 Hotels in Colombo
Certificate of Excellence
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Hilton Colombo Residence
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706 Reviews from our TripAdvisor Community

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Showing 649: English reviews
Mumbai
Reviewed yesterday NEWvia mobile

This is one Hilton property that can deceive you to a great extent. First of all the reception staff is extremely rigid and non cooperative. For every issue they have a common answer 'sir we have our limitation' Coming to the rooms it is unbelievable as to how pathetic the apartments are. looks like they haven't been renovated since 20...

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Helpful?
1Thank travelguru83
Chennai
Reviewed 3 days ago NEW

Our first business stay in Colombo was here and we loved it. The rooms are nice and spacious with a comfortable and roomy hall. One room has an en suite while the other two share one. The breakfast was excellent with many live counters and something for everyone. The Sri Lankan selection was excellent!

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Helpful?
Thank ChennaiFoody
GeneralManagerHCR, General Manager at Hilton Colombo Residence, responded to this review

Dear ChennaiFoody, Thank you for your kind words your recent stay at Hilton Colombo Residences. Your kind words mentioning our team members will be passed on to the team. I am glad you enjoyed the Sri Lankan hospitality and the hotel. My team and I look forward to hearing from you soon! Thank you, Karim Schadlou General Manager

Colombo, Sri Lanka
Reviewed 3 days ago NEW

You are invisible! The only issue which count for this "hotel" is the number of daily banquets. Forget about Hilton traditional hospitality services. "Show must go on" place with zero charm and zero hotel services.

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Thank 0556586534
Reviewed 5 days ago NEW

The "executive" floor and the "executives" rooms have nothing to do with the word executive. This is a pure marketing issue to charge you more money. So, please don't expect to find an Executive Lounge on the "executive" floor. The exchange rate USD-LKR is perfectly unfair. Of course, they will tell you that this is a kind of "hotel exchange...

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2Thank Nicolas D
Singapore
Reviewed 1 week ago

The second time in colombo, wanted to test all around hotels since newly doing business entrance and preparing for new launch - but a bit disappointed on HH Residents/ somehow good location but the inside review a bit same as value of it brings- poor BF, Elavator wait too long , its was mixed up between guests , staffs, restaurant,...

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Helpful?
1Thank huynhhuutrid
GeneralManagerHCR, General Manager at Hilton Colombo Residence, responded to this review

Dear huynhhuutrid, Thank you for choosing to stay at Hilton Colombo Residences while in Colombo; I appreciate the positive comments on the location. I regret to read that there were challenges concerning the elevator and water pressure. Your comments have been escalated to the relevant managers in charge for immediate checks. We thank you for the time you have taken...

Toddington, United Kingdom
Reviewed 1 week ago

I can't understand the negative comments. I stay in dozens of hotels all over the world and this one was absolutely fine. Staff were very polite and helpful, everything was clean and I had no problems at all

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Helpful?
Thank John P
GeneralManagerHCR, General Manager at Hilton Colombo Residence, responded to this review

Dear John P, Thank you for your kind words your recent stay at Hilton Colombo Residences. Your kind words mentioning our team members will be passed on to the team. I am glad you enjoyed the Sri Lankan hospitality and the hotel. My team and I look forward to hearing from you soon! Thank you, Karim Schadlou General Manager

coimbatore, India
Reviewed 1 week ago

A five star accomadation in a service apartment..value for each and every penny...top floor rooms are good for aerial view...the best i can say..go with family or friends to colombo...its better place to stay rather staying in a hotel rooms...preferrer for long stay...u can choose hilton residence...

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Helpful?
Thank 12jayakumarr
GeneralManagerHCR, General Manager at Hilton Colombo Residence, responded to this review

Dear 12jayakumarr, I thank you for your positive comments on the value for money, view, and its suitability for friends/family. I appreciate the compliments paid to us regarding the room size and comfort, recreational experience, and most importantly your endorsement. I look forward to welcoming you back in the hotel soon! Thank you, Karim Schadlou General Manager

Stockholm, Sweden
Reviewed 1 week ago

Room was enormous, very nice, awesome view. Pool was very nice perfect after our flights. Breakfast and bar was great, and all staff were extremely helpful. Everyone went out of their way to cater for my 2 year old with a milk allergy. And location was perfect.

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Helpful?
Thank Leigh J
GeneralManagerHCR, General Manager at Hilton Colombo Residence, responded to this review

Dear Leigh J, I thank you for your positive comments on the spaciousness of the suite as it is one our our USP's, the view, recreational facilities, breakfast experience at FLOW. I am glad to hear that you found the location to be perfect and that the team went out of their way to assist your son’s dietary needs. I...

Reviewed 2 weeks ago via mobile

(+) We were here for 1 night before airport. The total room area around 180 m2. It was lux room. The buffet in restaurant costed 25$ per person and was very nice and a lot of varietes includes susi and sashimi. (-) instead of 145$ the real cost around 190$ (includes taxes). Near the hotel all the night were a...

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Thank Alexey P
GeneralManagerHCR, General Manager at Hilton Colombo Residence, responded to this review

Dear Alexey P, Thank you for choosing to stay at Hilton Colombo Residences while in Colombo; I appreciate the positive comments on the spaciousness of the suite and the variety of the food and beverage offering. I regret to read that there seemed to be a noise concerning the external building sites for which we have no control over. We...

New York, United States
Reviewed 2 weeks ago

My husband and I had a fantastic stay while in Colombo- the hotel staff was amazing, we had the best Hilton (possibly hotel food) I've ever had, both breakfast and dinner had amazing and localized options which we were really happy about. The location isn't bad, not too far from the water and maybe a 30 minute walk (5-7 min...

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Helpful?
Thank Alison B
GeneralManagerHCR, General Manager at Hilton Colombo Residence, responded to this review

Dear Alison B, Thank you for your five-star review of your recent stay at Hilton Colombo Residences. Your kind words mentioning our team members, especially Mark Keyser, are much appreciated. I am glad you enjoyed the Sri Lankan hospitality and the hotel. It’s great that you found the location around the hotel convenient and that you were able to explore...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Food & drink at the hotel
Verandah Bistro & Bar at Hilton Colombo Residences
Verandah Bistro & Bar at Hilton Colombo Residences
Cuisines: European, Bar, Fast Food, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Discover an outstanding, suite and room experience in the heart of Sri Lanka’s largest city; Hilton Colombo Residences is the ideal choice for business or leisure. Take in panoramic views from this 33-storey tower, offering vistas of the Indian Ocean, city and harbor. The hotel includes superb venues for conferences and events for up to 850 people; it is located within 5 minutes of the central business district of Colombo, within close proximity to major banking institutes, supermarkets, shopping and cultural destinations. ... more   less 

Additional Information about Hilton Colombo Residence

Address: 200 Union Place | Colombo 02, Colombo, Sri Lanka
Location: Sri Lanka > Western Province > Colombo
Price Range: $190 - $402 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Colombo Residence 5*
Number of rooms: 177
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, HotelTravel.com, Odigeo, Travelocity, Priceline, Expedia and Hotels.com so you can book your Hilton Colombo Residence reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Colombo Residence Hotel Colombo
Colombo Hilton
Hotel Style:
#6 Romantic Hotel in Colombo
#6 Spa Hotel in Colombo
#6 Family Hotel in Colombo
#9 Luxury Hotel in Colombo
#9 Business Hotel in Colombo
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Colombo Residence staff and other travelers.
3 questions
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Questions? Get answers from Hilton Colombo Residence staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't pay any extras, take a standard accommodation.”
 of 5 bubbles 830nicolasd, 5 days ago | Read review
“I would ask for a lower floor, the hotel has 33 stories, and can have a long elevator ride!”
 of 5 bubbles JamesBondLosAngeles, 3 weeks ago | Read review
“If your budget allows book the suite, it was magnificent”
 of 5 bubbles PaulaDBell, Oct 20, 2016 | Read review
“Ask for the room with a view”
 of 5 bubbles Shehl, Oct 19, 2016 | Read review
“ask for a renovated rooms which are located on the higher floors”
 of 5 bubbles dannymY9135ZM, Oct 10, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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