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Hilton Colombo Residence

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#13 of 46 Hotels in Colombo
Certificate of Excellence
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641 Reviews from our TripAdvisor Community

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Showing 590: English reviews
Toronto, Canada
1 review
4 of 5 stars Reviewed 2 days ago NEW

The hotel was nice. The staff were friendly and they were efficient. Our driver had left his wallet in the hotel room and only realized it after we had checked out and the staff were able to find it and leave it ato front desk within 10 mins.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Verjini L
colombo
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Nice and one of the superb service apartments in Colombo. Great service. Very nice clean apartments with all the facilities. Very convenient place. So easy to visit any place in the Colombo. Nice pool area. Steam bath, sauna and the gym is very good too. Can book as room only or with meals. Very much freedom is there.

Helpful?
Thank Nalikakarunaratne
GeneralManagerHCR, General Manager at Hilton Colombo Residence, responded to this review

Dear Nalikakarunaratne, Thank you for your five-star review of your recent stay at Hilton Colombo Residences; it’s great to read that you enjoyed the service, cleanliness, convenience, and the recreational facilities. I appreciate the time you have taken to write your sentiments. My team and I look forward to hearing from you soon! Thank you, Karim Schadlou General Manager More 

Epsom, United Kingdom
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We arrived at 4.30pm and our room wasn't ready. had to wait 45minutes Alot of work being done around the hotel which makes it very noisy through the night Room was on 30 floor and was clean and good. breakfast also good

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank IanASH442
GeneralManagerHCR, General Manager at Hilton Colombo Residence, responded to this review

Dear IanASH442, Thank you for choosing to stay at Hilton Colombo Residences while in Colombo; I appreciate the positive comments on the breakfast experience and it’s great to read that your suites on the 30th floor (Executive Suite) were clean and met your level of satisfaction. It is regrettable to note that there were challenges concerning the arrival time and... More 

Colombo, Sudan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Extensive business trips are very grueling. The staff at the Hilton Residences were very supportive in making my 10 week trip very seamless. I particularly like having the laundry facilities in the apartment as well as several grocery stores in walking distance from the hotel. The experience was truly like a home away from home.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Janine Delaine M
GeneralManagerHCR, General Manager at Hilton Colombo Residence, responded to this review

Dear Janine Delaine M, I thank you for your positive comments on the helpfulness and friendly attitude of our team members during your ten week stay, it’s great to hear that the team’s supportiveness helped in making your stay comfortable. The hotel is located in the vicinity of two large grocery stores, making it convenient to guests to prepare their... More 

United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

im here to meet my partner & i would like to thank all the FLOW staff to making my day so special.The hotel is very clean, modern and up to date. Service is excellent! You feel spoiled and also welcomed. The pool is amazing, warmest I've ever experienced. The pool staff is so great! They recognize you, great you and... More 

Helpful?
Thank annemarry1989
GeneralManagerHCR, General Manager at Hilton Colombo Residence, responded to this review

Dear annemarry1989, Thank you for your five-star review of your experiences at FLOW and Hilton Colombo Residences. We are delighted to read that you and your partner were made to feel welcome and we met your expectations in terms of service and quality. My team and I look forward to hearing from you soon! Thank you, Karim Schadlou General Manager More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We had a fantastic week here. The apartment had everything we needed, the service from staff was excellent and the food at the hotel was amazing. The breakfast buffet was especially brilliant, probably the best I've had, with traditional Sri Lankan food as well as all of the western food you could imagine. Can't wait to come back!

Helpful?
Thank Andrew M
GeneralManagerHCR, General Manager at Hilton Colombo Residence, responded to this review

Dear Andrew M, I thank you for taking the time to write your wonderful comments on your recent stay at Hilton Colombo Residences; it’s great to hear that you thought the team members are ‘excellent’ and that you enjoyed the dining experience. I also appreciate your kind words on your accommodation – and that it has everything you needed. I... More 

Austin, Tx
Level Contributor
31 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

We had a family wedding in Srilanka so we booked about 5-6, 3 bedroom apartments at the hotel. While it is not an international standard Hilton property, it is not too bad for an extended stay. (5-7 days). Based on the negative reviews we had requested the renovated rooms via email before check in, there were minor differences in the... More 

Helpful?
Thank kay1980
GeneralManagerHCR, General Manager at Hilton Colombo Residence, responded to this review

Dear kay1980, Thank you for choosing to stay at Hilton Colombo Residences while in Colombo; I appreciate the positive comments on the team members and accommodation. I regret to read that there were shortfalls where service was concerned; your comments have been escalated the manager in charge. Thank you, Karim Schadlou General Manager More 

Monmouth Junction, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My family and I stayed at the Hilton Residence for 2 weeks. The staff at the hotel was exceptional- they were Very attentive to our needs. I would definitely recommend this hotel to anyone visiting Sri Lanka!!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 241abigailn
GeneralManagerHCR, General Manager at Hilton Colombo Residence, responded to this review

Dear 241abigailn, Thank you for your five-star review of your two-week long stay at Hilton Colombo Residences; it’s great to read that your experience with the team members was ‘exceptional’ and that they were attentive to your needs. Your kinds sentiments shall be passed on to the team, and I am sure they will be equally delighted to receive it.... More 

Antigua
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 1 week ago

Def not luxury I have stayed in 3 stars that have offered a lot more luxury. Yes it has a luxury price but def budget rooms. The 3bedroom suite was very very tired. The bath had obviously needed replacing but instead was painted. Most of the paint was peeling off and when I got out of the bath parts of... More 

Helpful?
1 Thank Lucy H
GeneralManagerHCR, General Manager at Hilton Colombo Residence, responded to this review

Dear Lucy H, Thank you for the positive feedback on our Team Members' keenness to serve and the recreational experience. It is regrettable to note that your experience at Hilton Colombo Residences was not a pleasant one, starting from your check-in and that our Team Members could not assist you in resolving them before you departed. Your points on the... More 

Level Contributor
1 review
3 of 5 stars Reviewed 1 week ago via mobile

Amazing reception and entrance to the hotel. Really friendly and helpful staff. Fantastic food at really reasonable prices(compared to London). Rooms were nice but we had no hot water in our shower. Pool was really pretty and warm, jacuzzi was nice but not special.

Helpful?
Thank Emma K
GeneralManagerHCR, General Manager at Hilton Colombo Residence, responded to this review

Dear Emma K, I thank you for your positive comments on the helpfulness and friendly attitude of our team members, it’s wonderful to read that you enjoyed the dining experience in the hotel and its recreational facilities. I regret that you experienced a challenge with the hot water in your room; I do hope that this issue was informed to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
Food & drink at the hotel
Verandah Bistro & Bar at Hilton Colombo Residences
Verandah Bistro & Bar at Hilton Colombo Residences
Cuisines: European, Fast Food, Asian, Vegetarian Friendly
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Discover an outstanding, suite and room experience in the heart of Sri Lanka’s largest city; Hilton Colombo Residences is the ideal choice for business or leisure. Take in panoramic views from this 33-storey tower, offering vistas of the Indian Ocean, city and harbor. The hotel includes superb venues for conferences and events for up to 850 people; it is located within 5 minutes of the central business district of Colombo, within close proximity to major banking institutes, supermarkets, shopping and cultural destinations. ... more   less 

Additional Information about Hilton Colombo Residence

Address: 200 Union Place | Colombo 02, Colombo, Sri Lanka
Location: Sri Lanka > Western Province > Colombo
Price Range: $151 - $374 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Colombo Residence 4*
Number of rooms: 177
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Hotwire, Hotels.com, Travelocity, Expedia, HotelTravel.com, Priceline, Odigeo and Agoda so you can book your Hilton Colombo Residence reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Colombo Residence Hotel Colombo
Colombo Hilton
Hotel Style:
#6 Family Hotel in Colombo
#6 Romantic Hotel in Colombo
#7 Spa Hotel in Colombo
#9 Business Hotel in Colombo
#11 Luxury Hotel in Colombo
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