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Pearl City Hotel

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Pearl City Hotel
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81 Reviews from our TripAdvisor Community

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Showing 71: English reviews
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Munich, Germany
Reviewed 5 days ago NEW

nice rooms with big-size-bed and iron-board, clean bathroom with big shower, excellent service, very helpfull and friendly staffs,roomservice very fast with copious delicious indian and asiatic food. Majestic City shopping mall only 5minutes by walk, from 5.floor great view to the ocean,pool at sisterhotel PearlGrand across the street is allowed to use,easy to get taxi or tuctuc in front of...

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Helpful?
1Thank enibask2017
Melwin A, Assistant General Manager, at Pearl City Hotel, responded to this review

Dear valued Guest, Thank you for your lovely comments and I am pleased your stay had been exceptionally brilliant. I am glad our beautiful Hotel, tranquil ambiance, perfect location and top class service added to a memorable experience as did the gourmet breakfast selection and Indian cuisine served at the restaurant & Room service. and also not forgetting the beautiful...

Male
Reviewed 1 week ago NEWvia mobile

Very good hotel location Good food and friendly staff We ordered room service few times Best part of booking this hotel is that you get free access to the swimming pool at next door Pearl grand hotel Can pay the charges in USD as well as LKR 👍

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Helpful?
Thank soomausman
Melwin A, Assistant General Manager, at Pearl City Hotel, responded to this review

Dear valued Guest, Thank you for choosing the hospitality of Pearl City Hotel, and for taking the time to write a review about your recent experience. We are very happy to learn that your stay was a pleasant one, and thank you very much for sharing such gracious comments; it gives us energy to continue the legendary service that we...

Reviewed 1 week ago via mobile

Good hotel nice and comfortable room clean and very good with all the the facilities tv cattle for tea you need friendly staff but in Colombo nothing to do sho you need to stay short time only )))))))

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Helpful?
Thank Yaniv S
Melwin A, Assistant General Manager at Pearl City Hotel, responded to this review

Dear valued Guest, Thank you very much for taking the time to write this very positive review regarding your recent stay with us. We are glad to hear that you enjoyed your experience at Pearl City Hotel here in Sri Lanka. we truly appreciate all the positive comments you had to make and the 5/5 rating. We hope to welcome...

Reviewed 2 weeks ago via mobile

Located in Colombo close to shopping area. Excellent service , and restaurant located in ground floor provides variety of Asian and western food. Rooms are clean. Smells good . Television works fine. Each room there is a Iron and iron board kept

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Helpful?
Thank Saudullah A
Melwin A, Assistant General Manager at Pearl City Hotel, responded to this review

Greetings from The Pearl City Hotel! Dear valued Guest, Thank you for taking the time to share your experience at The Pearl City. We greatly appreciate your kind words and are delighted that you enjoyed all aspects of your stay with us. We are glad to learn that you enjoyed not only dining at The "Cafe Alfa" Restaurant , but...

Budapest
Reviewed 2 weeks ago

I can recommend this hotel if you stay for a short trip in Colombo. You can find anytime a taxi or tuktuk if you want to go somewhere else. There is no possibility to eat at the hotel, but you have to walk across the street to another building. The breakfast was really good, with wide range of selection. The...

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Helpful?
Thank Bettina-lll
Melwin A, Assistant General Manager at Pearl City Hotel, responded to this review

Dear Valued Guest, We always appreciate the positive comments left by the most important people in our world; our guests. I am glad that you enjoyed your stay with us, specially the beautiful location and that our staff have gone above and beyond in terms of service. to ensure your satisfaction, We always strive to provide the very best in...

Reviewed 3 weeks ago

Good big size room. Staff and very helpful and the food in the café was scrumptious. I will stay here again in the future. Wi fi is pretty slow but there are PC in the lobby that you can use for free.

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Helpful?
Thank Kim G
Melwin A, Assistant General Manager at Pearl City Hotel, responded to this review

Dear Valued Guest, Thank you for your lovely review and wonderful compliments! We take great pride in delivering exceptional customer service to all of our world-wide travelling guests and are very happy to have our staff considered to be some of "very helpful." It was a pleasure having you visit our hotel, we look forward to welcoming you back soon....

London, United Kingdom
Reviewed 5 weeks ago

I stayed here for 5 nights with my two children (aged 10 and 8) and the room was ok. However, we were woken up each morning at around 8am with construction noise as well as building works from within the hotel. The hotel is in dire need of modernisation as it is very tired. The bathroom wasn't great as the...

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Helpful?
Thank DJW_11
Melwin A, Assistant General Manager at Pearl City Hotel, responded to this review

Dear Valued Guest, Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service (Reception) We apologize for the the disturbances that has coursed you due to the ongoing construction at the nearby building and ongoing upgrades to the property. Our...

Melbourne, Australia
Reviewed January 18, 2017 via mobile

Booked at the last minute to stay night in Colombo. Old building but rooms are ok. They offered us a family room instead of the pre arranged room. Staff good and helpful. Nice combination of breakfast.

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Helpful?
Thank dan77dd
Melwin A, Assistant General Manager at Pearl City Hotel, responded to this review

Dear Valued Guest, We always appreciate the positive comments left by the most important people in our world; our guests. I am glad that you enjoyed your stay with us, and that our staff have gone above and beyond in terms of service. Thank you again, and we look forward to seeing you (and serving you) in the near future....

Male
Reviewed January 6, 2017

Pearl City is situated near Majestic City, which is a huge shopping mall that has pretty much everything you are looking for. There is Pearl Grand Hotel adjacent to Pearl City which houses a swimming pool and foot spa on the roof. Both hotels are under the same management. The room in Pearl City are very clean and well maintained....

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Helpful?
Thank Shinteyz
Melwin A, Assistant General Manager at Pearl City Hotel, responded to this review

Dear valued Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our...

Forest Glen, Australia
Reviewed December 26, 2016 via mobile

While our room was comfortable enough, it was tiny, with no window. Our first room stank of smoke, so they moved us into another one, which was definitely better. Friendly helpful staff. Good location. Overpriced.

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Helpful?
Thank JeanneX23
Melwin A, Assistant General Manager at Pearl City Hotel, responded to this review

Dear valued guest, I would like to personally apologize for the experience you encountered at our property and that we failed to meet your expectations. Guest satisfaction is our main priority and our team works hard to ensure that our guests are taken care of. Our team has acknowledged your comments and we are striving to make improvements. I would...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Breakfast included
Things to do
  • Restaurant
Room types
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Pearl City Hotel

Address: 17 Baudhaloka Mawatha | Colombo-04, Colombo, Sri Lanka
Location: Sri Lanka > Western Province > Colombo
Price Range: $57 - $72 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Pearl City Hotel 3*
Number of rooms: 33
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Questions & Answers

Here's what travelers have asked, with answers from Pearl City Hotel staff and other travelers.
2 questions
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Questions? Get answers from Pearl City Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room away from the building works”
 of 5 bubbles DJW_11, 5 weeks ago | Read review
“Higher floors are better”
 of 5 bubbles ilango_slk, Jan 27, 2016 | Read review
“Look out for another options.”
 of 5 bubbles MiratShah, Aug 19, 2015 | Read review
“higher the room better the view”
 of 5 bubbles Ris_SLK, Jun 4, 2015 | Read review
“It's a busy neighborhood, so if you want quiet, seek an upper floor.”
 of 5 bubbles bryanhH6921PS, Mar 14, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question