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Pearl City Hotel

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Pearl City Hotel
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75 Reviews from our TripAdvisor Community

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Showing 66: English reviews
London, United Kingdom
Reviewed 4 days ago NEW

I stayed here for 5 nights with my two children (aged 10 and 8) and the room was ok. However, we were woken up each morning at around 8am with construction noise as well as building works from within the hotel. The hotel is in dire need of modernisation as it is very tired. The bathroom wasn't great as the...

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Helpful?
Thank DJW_11
Melwin A, Assistant General Manager at Pearl City Hotel, responded to this review

Dear Valued Guest, Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service (Reception) We apologize for the the disturbances that has coursed you due to the ongoing construction at the nearby building and ongoing upgrades to the property. Our...

Melbourne, Australia
Reviewed 5 days ago NEWvia mobile

Booked at the last minute to stay night in Colombo. Old building but rooms are ok. They offered us a family room instead of the pre arranged room. Staff good and helpful. Nice combination of breakfast.

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Helpful?
Thank dan77dd
Melwin A, Assistant General Manager at Pearl City Hotel, responded to this review

Dear Valued Guest, We always appreciate the positive comments left by the most important people in our world; our guests. I am glad that you enjoyed your stay with us, and that our staff have gone above and beyond in terms of service. Thank you again, and we look forward to seeing you (and serving you) in the near future....

Male
Reviewed 2 weeks ago

Pearl City is situated near Majestic City, which is a huge shopping mall that has pretty much everything you are looking for. There is Pearl Grand Hotel adjacent to Pearl City which houses a swimming pool and foot spa on the roof. Both hotels are under the same management. The room in Pearl City are very clean and well maintained....

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Helpful?
Thank Shinteyz
Melwin A, Assistant General Manager at Pearl City Hotel, responded to this review

Dear valued Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our...

Forest Glen, Australia
Reviewed 4 weeks ago via mobile

While our room was comfortable enough, it was tiny, with no window. Our first room stank of smoke, so they moved us into another one, which was definitely better. Friendly helpful staff. Good location. Overpriced.

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Helpful?
Thank JeanneX23
Melwin A, Assistant General Manager at Pearl City Hotel, responded to this review

Dear valued guest, I would like to personally apologize for the experience you encountered at our property and that we failed to meet your expectations. Guest satisfaction is our main priority and our team works hard to ensure that our guests are taken care of. Our team has acknowledged your comments and we are striving to make improvements. I would...

Iran
Reviewed December 14, 2016

Compare to another hotels it was so so. I stayed for about a month in 2014 and they did their best to keep me happy. Changed my room. But it's not a place that I will go again. There is no swimming pool on the roof while in ads and even in their elevator you can see the ad but...

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Helpful?
Thank Negar M
Melwin A, Assistant General Manager at Pearl City Hotel, responded to this review

Dear Valued Guest, We always appreciate the positive comments left by the most important people in our world; our guests. I am glad that you enjoyed your stay in January 2016 with us to a certain extent, and that our staff have gone above and beyond in terms of friendly service. With regard to add concerning the swimming pool, yes...

Reviewed August 30, 2016 via mobile

Pearl city hotel is located in the centre of City of Colombo. It is also located in the area where active night life of Colombo exists. The rooms are small but kept clean. The smoking rooms are so smelly though looks clean.

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Helpful?
Thank Iffthi
Melwin A, Assistant General Manager at Pearl City Hotel, responded to this review

Dear valued guest, It is so great to hear you were able to take advantage of our amazing location, located in the heart of Colombo accompanied by some of the best shops and restaurants nearby. Returning to the most comfortable bed and pillow is the perfect way to end a fun day full of activities. We understand you have choices...

Reviewed August 1, 2016

i have stayed in the hotel 4 nights and the staffs are very friendly and polite. Always very helpful when we needed for something and the hotel location is very perfect for shopping in Colombo. Moreover, the breakfast is so delicious.

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Helpful?
1Thank SHIFAU3934
Melwin A, Assistant General Manager at Pearl City Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review of our hotel and we are delighted to hear that you enjoyed your stay with us in Pearl City Hotel. Pearl City Hotel stays committed to offering top class products and services at all times and we are pleased to know that we have achieved this during...

Reviewed July 9, 2016 via mobile

Good value for money. Friendly, polite staff and comfortable room. Within close proximity to Majestic City shopping mall (around 5 minutes walk). Even though the hotel does not have a swimming pool you can use the swimming pool at the sister Pearl Grand Hotel right next to it.

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Helpful?
Thank Ilyas H
Melwin A, Assistant General manager at Pearl City Hotel, responded to this review

Dear Guest, Thank you for taking the time to write a review of our hotel and we are delighted to hear that you enjoyed your recent stay with us during your resent visit to Colombo. Being blessed with a great location, a Rooftop swimming pools, at our sister hotel, it makes us one of the favorite hospitality destinations when it...

Kandy, Sri Lanka
Reviewed April 19, 2016

After a lengthy search for location and price I decided that Pearl City Hotel ticked all the boxes. Staff are courteous and polite. I really enjoyed the Indian breakfast. Kettle was presented for our room when asked, iron in room which is handy. Rooms have been recently re-furnished and you are allowed to use the pool next door at their...

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Helpful?
Thank 10-06-08
Melwin A, Assistant General Manager at Pearl City Hotel, responded to this review

Dear valued guest, Thank you for taking the time to write a review of our hotel and we are delighted to hear that you enjoyed your most recent stay with us. Pearl City Hotel stays committed to offer top class products and services at all times. The Team members at Pearl City Hotel are certainly thrilled to read your positive...

Colombo, Sri Lanka
Reviewed January 27, 2016

This is on a main junction close to Galle road and can get a bit noisy during peak hours. Good hotel for the price and location. Even though you can see the sea and a nice sunset from higher floors a proper beach is a few KMs away. Close to all the popular plazas and restaurants.

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Thank ilango_slk
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Breakfast included
Things to do
  • Restaurant
Room types
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Pearl City Hotel

Address: 17 Baudhaloka Mawatha | Colombo-04, Colombo, Sri Lanka
Location: Sri Lanka > Western Province > Colombo
Price Range: $64 - $72 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Pearl City Hotel 3*
Number of rooms: 33
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Questions & Answers

Here's what travelers have asked, with answers from Pearl City Hotel staff and other travelers.
2 questions
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Questions? Get answers from Pearl City Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room away from the building works”
 of 5 bubbles DJW_11, 4 days ago | Read review
“Higher floors are better”
 of 5 bubbles ilango_slk, Jan 27, 2016 | Read review
“Look out for another options.”
 of 5 bubbles MiratShah, Aug 19, 2015 | Read review
“higher the room better the view”
 of 5 bubbles Ris_SLK, Jun 4, 2015 | Read review
“It's a busy neighborhood, so if you want quiet, seek an upper floor.”
 of 5 bubbles bryanhH6921PS, Mar 14, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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