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Metro Port City Hotel

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Sri Kathiresan Street, Colombo 01300 Sri Lanka
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Traveler (15)
Room & Suite (10)
Dining (1)

About

Location
Cleanliness
Service
Value
An urban budget Hotel in the heart of Colombo shopping district (Pettah). Your home away from home in Sri Lanka.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Children Activities (Kid / Family Friendly)
Airport transportation
Fax / photocopying
Baggage storage
Chapel / shrine
Secured parking
Parking
Free internet
Wifi
Public wifi
Internet
Breakfast available
Car hire
Taxi service
Concierge
Currency exchange
Non-smoking hotel
Shared kitchen
Shops
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Safe
Telephone
Bottled water
Bath / shower
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Languages Spoken
English, Hindi, Sinhala, Tamil
25Reviews1Q+A3Room tips
Traveler rating
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Popular mentions
My husband and I stayed here for one night while traveling through Colombo. We landed late at 10:30PM and the hotel was very nice to accommodate our late check in. The staff at reception was very nice and extremely friendly. They were eager to help us with everything that we needed. The room was spacious and clean and even had a balcony with a view of the city. The bathroom was quite decent as well. I’d definitely recommend staying here while in Colombo. It’s in a good location with many restaurants around. Contrary to the previous reviews, I thought the staff was great and the rooms were pretty clean.
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I have been here for long vacation and untlimately ends up being in thia hotel longterm. This is hotel has no customer service, bizzar laguage been used by the receptionist cum cahsire. Managemt dont care about the customers, they all belive what the reseptionests says. No water, literally there is no water . Specifically towerds in the evening No hot water at all. If you need to have a wash you must call the receptionist and inform . The evilish receptionist name call Janani calls you at 7.30 am and if there is adelay then thats theend of the story. They charge big but not nevern giving daily complimentry water bottles even. If you stay for one night and the bed.linon is good then they will flip the covers upside and down and prepare fro the next customer airrivals. Complimentry towels offerd to customer is beenused to wipe the toilet .customer used towels been used to cleen toilet.floors after wasing the lavatory . No room.service for two days . As per hotel policy they dont change or clen the rooms for days if customer staying. Broken toilet equipments. Most of the rooms in the hotel has cheap hotel itmes such as ,beds and stiff sprin metress ,toilet equipments and ect .is not upto a standerd . Dingy elivator workes sometime and sometine its dont . Per room.one bedsheet and two soft pillows have been given even if there is two custowes stay at room. Overall this place is a horrifying experiance for me .though you have paid money, this is a place you cant expect customer service , they priorities money on the meantime customer is been treated very very bad . Starting from managemnt to ground level staffs . Last but not least price point they selling such a low scaled hotel really high. hence i would like to request tripasvosor to re evaluate the service standerds .
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It was okay. Elevator was not working, good thing we are just in the 2nd floor. It's a bit dirty. The room is big and bathroom also. But it feels like it was clean few months back. There's a weird smell we came inside luckily it disappeared after some time. Location is near Pettah Market. A lot of shops and restaurants around.
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When me and my partner arrived it completely set the tone for the whole stay. We arrived and they were in the midst of a powercut.. yet the lift was working (unnerving).. we were then taken to a room which had no toilet paper, lights weren’t working etc.. turns out after an hour of no electricity we had been taken to the wrong room. When they finally recitifed their mistake and we were taken to our correct room, and the power came back on, the power sockets (bar one right by the bathroom) did not work, the aircon system had a mind of its own (working 10% of the time) and again no toilet paper or free water (as advertised). The hotel itself was located down a side street to which no taxi driver knew it’s location, (which after a day of travelling is not what you want!) the facilities for food (ie the downstairs canteen) was filthy with buckets and cleaning products scattered everywhere and rubbish all over the floor! I loved Sri Lanka and every place I stayed in, however this hotel was a shambles from start to finish and I would whole heartedly recommend avoiding this place!
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Seems like it is luck of the draw with what room you get from looking at the other reviews. Ours appeared to have been painted recently and was clean, can’t really ask for much more. Staff were friendly too. It’s close to the station but nothing within walking distance that’s noteworthy. I’d personally only stay here if you land late and have an early train the next morning. Not sure if it was lost in communication, but it seemed like they didn’t offer breakfast.
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PRICE RANGE
$23 - $36 (Based on Average Rates for a Standard Room)
LOCATION
Sri LankaWestern ProvinceColombo
NUMBER OF ROOMS
24
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Frequently Asked Questions about Metro Port City Hotel
Which popular attractions are close to Metro Port City Hotel?
Nearby attractions include St Anthony's Shrine (0.4 miles), Jami Ul-Alfar Mosque (0.4 miles), and Wolvendaal Church (0.1 miles).
What are some of the property amenities at Metro Port City Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
What food & drink options are available at Metro Port City Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Metro Port City Hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Metro Port City Hotel?
Conveniently located restaurants include Sri Suryas, Harbour Room, and Mayura Hotel.
Does Metro Port City Hotel have an airport shuttle?
Yes, Metro Port City Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Metro Port City Hotel located near the city center?
Yes, it is 0.7 miles away from the center of Colombo.
Which languages are spoken by the staff at Metro Port City Hotel?
The staff speaks multiple languages, including English, Hindi, Tamil, and Sinhala.
Are there any historical sites close to Metro Port City Hotel?
Many travelers enjoy visiting Colombo Fort (1.0 miles), Wolvendaal Church (0.1 miles), and Bandaranaike Memorial International Conference Hall (3.0 miles).