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Shangri-La Hotel, Colombo

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1 Galle Face Colombo 2, Colombo 00200 Sri Lanka
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1585)
Dining (300)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 09/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Shangri-La Hotel, Colombo
Updated 09/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 107 hotels in Colombo
Location
Cleanliness
Service
Value
Travelers' Choice
Shangri-La Hotel, Colombo offers some of the finest accommodation in the country, inclusive of 541 luxurious rooms, suites, and serviced apartments, amazing restaurants, spa and health club and the largest event space catering to up to 2,000 guests. categories
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Room & Suite (212)212
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Evening entertainment
Kids stay free
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Special diet menus
Poolside bar
Rooftop bar
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Shops
ATM on site
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Minibar
Flatscreen TV
Soundproof rooms
Room service
Safe
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL STYLE
Harbor View
Ocean View
Languages Spoken
English, Chinese
Hotel links
Special Offer:Book Direct and Save
1803Reviews24Q+A100Room tips
Traveler rating
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Popular mentions
Bjoern G wrote a review May 2021
Moscow, Russia32 contributions3 helpful votes
We were at the hotel during a lockdown and while everything else was closed, the hotel staff was killing themselves to provide an exceptional service. We booked a Staycation offer and were upgraded to an Executive Suite. This suite is just great, spacey and very smart interior design. We were there with our 4 year old daughter and the suite was a life saver. The size gave us enough space for here to pay, while I was working. The food in the hotel is perfect. The restaurant manager did a full explanation of the Sri Lankan and Indian dishes they server and I tried a lot of his recommendation and all were great. Thanks to an open outside area on the 4th floor we were able to have some outside time with our kid since we were not allowed to leave the hotel (COVID lockdown). Overall I have to say, this was one of the best hotel experiences I had in my life. I highly recommend the hotel.
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Date of stay: May 2021
Location
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Response from Timothy Wright, General Manager at Shangri-La Hotel, Colombo
Responded 2 weeks ago
Dear Bjoern G Thank you so much for your review. We are delighted to learn that you enjoyed your stay and that the team went out of their way to make you and your family comfortable, despite the limitations of the current restrictions. Many thanks for your recommendation. regards Timothy Wright
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SG P wrote a review May 2021
1 contribution
Excellent location. The Breakfast was substantial, and suited all tastes. I must comment on your Chef Nuwan. I always concern about the way preparing my meal as a vegetarian and he handled it with grace, charm and professionalism. He is a credit to your organization. There was also a lovely staff named Sachith who provides service at breakfast and his service just excellent. The suite was very good with comfortable furniture and the bed was comfortable too. I would definitely stay here again.
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Date of stay: April 2021Trip type: Traveled on business
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Response from Timothy Wright, General Manager at Shangri-La Hotel, Colombo
Responded 2 weeks ago
Dear SG P Great to hear you enjoyed our breakfast offering at Central. Nuwan and Sachith will be motivated by your mention. Thank you for staying with us regards Timothy Wright
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Shashika B wrote a review May 2021
5 contributions
I stayed at Shangri-La before flying out of Colombo and used their staycation offer as it offered me an early check-in (10am) and late check-out (10pm). It also came with other cool offers such as complimentary high tea and cocktails in addition to 50 dollar credit that essentially covered all my meals. At a time where venturing out was a bit challenging due to restrictions the hotel offered a wonderful experience. First off, the suite facing the Indian ocean was absolutely spectacular. The suite layout, the amenities from spa Ceylon products in the bathroom to other amenities were well thought out. The atmosphere was calm and I enjoyed the quiet separation in the suite and the ability to go down to one of their lounges and enjoy a drink/tea. Food was good and I think on normal days (non-pandemic times) would offer a buffet with more choice. The staff was attentive and cared about the guests' experience. Special shout out to Suzana Anthony who helped me when needed and was excellent in her professional approach to ensuring that my stay was comfortable. Overall, the experience is worth the price and I would recommend it.
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Date of stay: May 2021
Rooms
Location
Service
Room Tip: I would choose a room with an Indian ocean view
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Response from Timothy Wright, General Manager at Shangri-La Hotel, Colombo
Responded 2 weeks ago
Dear shashikalb Thank you for staying with us recently. We are delighted to learn you enjoyed your short stay before leaving Colombo and good to hear Suzana looked after you. Thanks for your recommendation regards Timothy Wright
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Anushka L wrote a review May 2021
Colombo, Sri Lanka2 contributions
Central cafe is a lovely place to hang out with friends and family. Aesthetic of the cafe is beyond beautiful and gives you such a cozy vibe. Menu is quite reasonable. The staff is exemplary. Whenever we visit they greet us courteously and is very pleasant. Special mention to Lakruwan who served us with utmost pleasantness. Anyone looking for a cafe for Instagram worthy pics, this is your place.
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Date of stay: May 2021Trip type: Traveled with friends
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Response from Timothy Wright, General Manager at Shangri-La Hotel, Colombo
Responded 2 weeks ago
Dear nushlewke Thanks for your lovely review after your recent visit to Central Cafe. Good to hear you enjoyed your experience with family and friends, come again! regards Timothy Wright
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Sheka W wrote a review May 2021
3 contributions
I want to express my gratitude to the whole team for making my mom’s birthday a memorable one. I’m living in Canada and I wanted to surprise my mom for her birthday. So I booked a suite for my mom and dad and left a note stating that I was booking it for my parents for my mom’s birthday. I was immediately put in touch with the Rikitha, who arranged and sent me a secured link for payments and Radinka to coordinate the logistics. Radinka went above and beyond to answer my questions and make sure that I feel that my parents will have a great stay. She also helped me arrange a special dinner for my parents and family friends for my mom’s birthday at a very short notice. On the day of my mom’s birthday Radinka called my parents at the pre-arranged time to coordinate their check in. My parents were greeted by her amazing team and taken well care of and treated with lots of kindness and respect. Senali has been assigned to show my parents around the suite and the Sapphire lounge. They also surprised my mom with a cake and fruits with a lovely card in suite. Radinka also got her team to take some photos of my parents and send me so I could see as well. During the dinner they made sure everything went perfect and special thanks to all the managers and the team at Central Restaurant. My parents are very happy with everything and they want to say a special thank to Radinka, Senali, managers, central restaurant staff, Sapphire lounge staff, bellboys, valet and the whole team. I really appreciate everything the whole team did and words can’t express how impressed I am with how they made all my requirements met exceedingly. Thank you so much. I really recommend anyone stuck away from Sri Lanka due to the pandemic to reach out to Shangri-La hotel to spread some love and joy to your loved ones by arranging a special getaway or even a dinner out. They will make sure that your loved ones have a memorable time and send you photos to make you feel included. I’m so thankful and hoping to plan my next surprise with this lovely team in the future.
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Date of stay: May 2021Trip type: Traveled with family
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Response from Timothy Wright, General Manager at Shangri-La Hotel, Colombo
Responded 5 weeks ago
Dear Shekadil Thank you for trusting us for your mother's birthday celebration. We greatly appreciate your lovely comments and are pleased that Radinka, Senali and the Shangri-La team looked after your parents during their stay with us. Thank you for sharing regards Timothy Wright
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PRICE RANGE
$172 - $279 (Based on Average Rates for a Standard Room)
LOCATION
Sri LankaWestern ProvinceColombo
NUMBER OF ROOMS
541
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Frequently Asked Questions about Shangri-La Hotel, Colombo
Which popular attractions are close to Shangri-La Hotel, Colombo?
Nearby attractions include Old Parliament Building (0.3 miles), One Galle Face (0.04 miles), and Asma Exclusive Perfume Shop (0.3 miles).
What are some of the property amenities at Shangri-La Hotel, Colombo?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Shangri-La Hotel, Colombo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Hotel, Colombo?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Shangri-La Hotel, Colombo?
Yes, secured parking and valet parking are available to guests.
What are some restaurants close to Shangri-La Hotel, Colombo?
Conveniently located restaurants include Shang Palace, Sapphyr Lounge, and Capital Bar & Grill.
Are there opportunities to exercise at Shangri-La Hotel, Colombo?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Shangri-La Hotel, Colombo have an airport shuttle?
Yes, Shangri-La Hotel, Colombo offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Shangri-La Hotel, Colombo located near the city center?
Yes, it is 0.5 miles away from the center of Colombo.
Are any cleaning services offered at Shangri-La Hotel, Colombo?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La Hotel, Colombo offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.