I have arranged business events at Serena and have also stayed there. The rooms are nice and clean with great facilities. The food is also great. Their lunch buffet is one of the best in town. The location and view is mesmerizing. Loved the experience.
It was a treat to have a high tea and their after sumptuous buffet dinner with almost more than 20 Eastern & Western cuisine. Decor indeed was fantabolous and the service was immaculate. We were 06x and the bill was very reasonable. Highly recommend if in Islamabad especially…
We booked two rooms- non smoking floor. They were both stylish and elegantly furnished. Very spacious. And provided many amenities. Including toiletries, extra big towels, bath gown, outlets for smart phone charging, fridge with complimentary drinks(part of our booking pkg),…
Lovely clean rooms and great facilities. The staff are all very friendly and helpful. The selection at breakfast was very diverse and everything I had very tasty. Will stay there again as I thoroughly enjoyed my short stay.
Hotel staff really appears to be depressed and least interested. I came to know they are very less paid. Security staff is really rude mainly Mr. Mubarak was even abusive for no reason and security in charge lady was also non-professional. Hotel is a nice interior but nothing…
"Do not go there it will be a waste of money and a huge disappointment. Marriot is just in next street, go there."
"You have to remind staff of what they are suppose to be doing."
"Some of the more expensive rooms have access to a large sitting room with additional complimentary refreshments."
"room 145 is very good"