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Chinggis Khaan Hotel

Traveler (72)
Room & Suite (87)
Dining (33)

About

#19 of 67 hotels in Ulaanbaatar
Location
Cleanliness
Service
Value
The Chinggis Khaan Hotel is recognized for its excellent service and hospitality, and it has been the preferred lodging for royalty, heads of state, government delegation, dignitaries, leaders and decision makers as well as tourists and business people. It offers something for everyone. Providing all comforts and modern conveniences world travelers have come to expect in premier hotels worldwide along with authentic taste and feel of Mongolia's rich history and culture.
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Property amenities
Restaurant
Room service
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Free parking
Breakfast included
Airport transportation
Babysitting
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Public Wifi
Shuttle Bus Service
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Room features
Air conditioning
Minibar
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Mid-range
199Reviews
1Q+A
35Room tips
Traveler rating
  • 29
  • 73
  • 60
  • 29
  • 8
Time of year
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Popular mentions
I had a great time at Chinggis Khaan Hotel. I was specially pleased receptionists, especially miss Miga, who is fluent in Russian and English. Thank you very much Miga. My room was very comfortable. Best wishes to Chinggis Khaan Hotel.
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Response from Puntsag, Manager at Chinggis Khaan Hotel
Responded 3 weeks ago
Dear guest Thank you for staying at the Chinggis khaan hotel for your recent trip in UB, Mongolia and thank you for sharing your experience with us on tripadvisor site. I'm glad that you mentioned our front desk staff. Thank you again and look forward to have you with us again in near future with better service! Best Regards, Pepe Puntsag Ochirbat Head of Marketing Sales
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Hotel's Favorite
Best breakfast outside of shangri-la in ub. Good conference facility. Very friendly & helpful staff. Visit marred by absent air conditioning & patchy wifi. Location reasonably central. Opened kitchen half hour early for us- unusual,in UB in my experience
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Response from Puntsag, General Manager at Chinggis Khaan Hotel
Responded Jul 16, 2018
Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. Our commitment to investing in our property will continue this winter with renovations to our air conditioning system. Thank you again, and we look forward to seeing you on your next trip to Ulaanbaatar Best Regards, Pepe
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I had a great time here at the Chinggis Khaan Hotel. The staff is friendly and speaks English fairly well to order taxi for me to go to the places I want to go. Room is clean and comfortable with a bathtub, coffee and tea facilities in the room and 24 hrs room service. My first night here, I tried to put the air condition on but it turned out to be the heater. The aircon of the hotel is not switched on in Spring even though the room temperature may be quite warm. I was on the 8th floor but the window of my room was wired in so there was no hope of opening the window to let the air flow. The receptionist was very concerned that was uncomfortable, the next day they changed my room and it became quite pleasant after that. Breakfast was good with continental and Mongolian breakfast consist of Porridge (rice or oat), savoury dishes and fruits with yogurt. Coffee and tea included. Bread and some times croissants or cakes. I stay here a week and not much variation in the breakfast choices but I do love the occasional seaweed soup for breakfast. There is a gym with serious body building gym instructors who are always willing to come and help you.and Guests may use the gym freely but the swimming pool is always booked by classes and for the week I was here, I was not able to get in even or a quick swim. Sauna is under service. The Sky-mall attached to the hotel is not in operation yet. However, the hotel is right next to the Emart and have fairly good food court within the supermarket. There is also a Ballroom but mostly for private functions. Chinggis Khaan Hotel is quite central to most attractions, very busy streets but the hotel is set quite a distance from the road so the rooms are quite.
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Response from Puntsag, Director of Sales at Chinggis Khaan Hotel
Responded May 7, 2019
Dear Guest First of all many thanks for this review and of course staying with us. We are happy to read that you enjoyed your stay and the choices offered at breakfast. All of us look forward to the pleasure to welcome you back soon, with best regards
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Stayed there 2 days. Was nice staff was very friendly. There was a pool but it was crowded all the time. Altough eveything was nice they need to invest more to upgrade this place. Many of the things were gotten old.
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Response from Puntsag, Director of Sales at Chinggis Khaan Hotel
Responded May 7, 2019
Dear Guest, Thank you for your review of our property. I am very pleased that you enjoyed your stay with us. Our staff go above and beyond each and every day to make sure our guests are looked after. Hotel renovation has been started since beginning of 2019. We look forward to your next stay with us in our fully renovated Chinggis Khaan Hotel. Best Regards,
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Would love to rate this property higher but there’s only so much a great staff can be credited with. Bottom line, the property is tired and worn out. Owners need to invest in upgrades. In doing so they would also be showing appreciation for their staff who all work very hard under difficult circumstances. Bravo to the staff at this hotel but not so much to the owners.
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Response from Puntsag, Manager at Chinggis Khaan Hotel
Responded Aug 27, 2018
Dear Guest, Thank you for your review of our hotel. We appreciate your feedback. We appreciate that you stayed with us, and we would be pleased to have you back to give us another chance to serve you.
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PRICE RANGE
$81 - $129 (Based on Average Rates for a Standard Room)
LOCATION
MongoliaUlaanbaatar
NUMBER OF ROOMS
176
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