The food were nice, the rooms were clean. There were a few hiccups during my stay but the staff were very helpful. Special mention goes to the guest relations manager Miss Khandaa. Will stay there again.
Staff at reception is not happy with his work and he is very rude to the customers. Very nasty towards our colleagues who are checking out experienced this while i am waiting for them. If he is not happy with his job he should just quite and not be in the hospitality
Nice hotel at the centre of town..staff excellent. Ms. Khandaa, Guest Relations did an exemplary work when I needed urgent help. Rooms are nice and clean. The hotel is just two minutes walk from main square and has some good choices of room service
We stayed here on 3 separate occasions during our travels in Mongolia. Each time we were impressed by the professional staff, both at check-in and at the breakfast buffet. They were courteous, professional and efficient. The only exception to this was the lack of a dedicated staff member at the omelette station at breakfast - the ingredients were there, but we never saw anyone manning it. However, the selection of other breakfast items was excellent and we didn't feel we needed the addition of an omelette. On each visit we had a different room, and each time it was clean, comfortable and with an excellent view. The beds were comfortable and large (King). Each room had a kettle, tea, bottled water and a fridge. Air con worked very well. The bathroom, with the funky window overlooking the bed, had a shower with very good water pressure and reliable hot water. The floor was even heated! The wifi worked well, with a wireless router in every room. The elevators were rather small, and one time while we were there one of the two was out of service, making for long waits. The location is excellent, half a block from Sukhbaatar Square, right next to shopping, and half a dozen restaurants within the same block (and even more within 3 or 4 blocks). You can't go wrong here! I would definitely stay here again if I'm ever in Ulaanbaatar again!…
This hotel has everything a pampered westerner could want. The rooms are spacious, the reception is attentive. There are two restaurants and a bar with a fabulous view. The breakfast buffet has everything from salads, to pastries, to an omelette station. We had them launder a few items at a very reasonable price. The hotel is situated just a minute’s walk from the great square and close to a bank and grocery store. We stayed here at the beginning and end of our journey
The Best Western in UB is the perfect beginning and ending to your adventure travel in Mongolia. The rooms are standard but comfortable. The location is excellent and within walking distance to the square, mall, and restaurants. There is a restaurant in the hotel on the 25th floor with an amazing view! At the beginning of the trip, we used the Best Western Hotel as our base to gather additional supplies, recover from jet lag, and shower before heading out on our week of horseback riding in Mongolia. After riding for a week in Mongolia without a shower, the Best Western provided a wonderful, hot and comfortable shower as well as a comfortable bed. I will stay at the Best Western upon my next return to UB!
A delegation of twelve people used this hotel for 10 days. The staff is excellent, they always helped us with different requirements in a friendly manner. In addition, the rooms were cozy and spacious to rest and work without any problem. I definitely recommend this hotel if you're visiting Ulaanbaatar for business or pleasure.
Everything about the BW Tuushin was excellent. The staff was friendly and helpful, the rooms were clean, spacious and quiet. And the location is right off the square and convenient to all the central UB attractions.
I stayed in Best Western Tuushin Hotel for 8 days and had a very comfortable stay. Staff both at reception and housekeeping are extremely professional and friendly, especially Ms Khandaa and Mr Khandsuren at the reception.
The room, food and professional management of hotel staff were all exceptional! Particularly like to complement the professionalism and fantastic customer service shown by Ariunaa. Also a great view from the room!