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Ramada Ulaanbaatar Citycenter

4.0 of 5
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17th Khoroo Gandan, Peace Avenue 35/1 | Bayangol District, Ulaanbaatar, Mongolia
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1 room 1 adult
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Ramada Ulaanbaatar Citycenter
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442 Reviews from our TripAdvisor Community

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Boa Vista, RR
1 review
2 of 5 stars Reviewed 2 weeks ago

We arrived early 6am and were charged 20 US dollars each for breakfast which was extortionate and food poor quality, Luke warm food and coffee and not worth the money. Sauna not working and you dad to ask staff to switch it on 15 mins before use. Pool not working.

Review collected in partnership with Amoma.com

Helpful?
Thank Crombie2014
Level Contributor
31 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 19, 2015 via mobile

Good hotel for business trip and also good for travller near mall. I stay few days at this hotel early of this year. Mall and several convenient facilities are exist near the hotel that's why I feel compotable and convenience. But some drunken guest smoked in the elevator :-( And Korean employee is at there. So koreans feel more convenience... More 

Helpful?
Thank Cavin S
Qing Y, Guest Relations Manager at Ramada Ulaanbaatar Citycenter, responded to this review

Dear Cavin S, Thank you very much for posting such a positive review and sharing your experience on TripAdvisor regarding your stay with us. We are glad that our location and mall nearby make you feel convenient. Also, our General Manager, who is from Korea, makes a lot of effort to let Korean guests comfortable and feel as in home... More 

Buckingham, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 5, 2015

This hotel is immediately welcoming, with an attractive, spacious and well designed interior combined with courteous and attentive staff. Rooms are comfortable and well-provisioned with a minibar, kettle and ample work-space. The bathroom is well-designed and very well-lit, with ample hot water at all times. I had two different rooms, I moved to a smoking room - what bliss for... More 

Helpful?
Thank Patrick H
Qing Y, Guest Relations Manager at Ramada Ulaanbaatar Citycenter, responded to this review

Dear Patrick H, Thank you very much for posting such a positive feedback on TripAdvisor. We appreciate your great review mentioned almost all aspects of Ramada Ulaanbaatar City Center. All of our staffs are truly glad to read that our hotel have left you with impressive memories during your stay with us. Thank you again for your kindly support and... More 

Level Contributor
2 reviews
1 of 5 stars Reviewed November 25, 2015 via mobile

The restaurants in this Hotel is terrible. Specially the Jot, I wonder why the chefs can't even cook simple Mongolian dish... I complained to the general manager and they kindly listen to me but they won't take care of the problem... So if you decide to try out the restaurant please stay away from the Jot.

Helpful?
Thank Bella C
Qing Y, Guest Relations Manager at Ramada Ulaanbaatar Citycenter, responded to this review

Dear Bella C, Thank you for taking your valuable time to provide us with constructive comments about our Cafe Jot on TripAdvisor regarding your recent visit. Please take my sincere apology for the disappointing dishes and inconvenience that you had to endure during your meal. Your remark has been carefully noted and we assure you that the necessary steps have... More 

Singapore, Singapore
2 reviews
4 of 5 stars Reviewed November 21, 2015

was here on a business trip and have to say that i had a comfortable stay here in Ramada. The staffs are helpful and no problem communicating to them in English. One of the staff, i think his name is Iderbold, was really attentive of my needs (helps with my sudden craving for food and drinks in the middle of... More 

Helpful?
Thank theinstinctclassic
Qing Y, Guest Relations Manager at Ramada Ulaanbaatar Citycenter, responded to this review

Dear theinstinctclassic, We appreciate the time you taken to share such a positive review with us. It's our honour to hear that our guests enjoy staying with us and spend a comfortable time here. Thanks for your praise to our staff Iderbold, which really cheers him up. It also encourages our team to keep improve our service. Thank you again... More 

Exeter, United Kingdom
Level Contributor
105 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed November 15, 2015

Large comfortable well situated hotel with all the western style amenities. Excellent bar/restaurant on 17th floor serving local and American beers and with good panoramic views of the city. Good sized bedrooms and plenty of breakfast choices

Helpful?
Thank mikeandcharlie
Qing Y, Guest Relations Manager at Ramada Ulaanbaatar Citycenter, responded to this review

Dear mikeandcharlie, We appreciate you taking your time to share us your opinion on Ramada Ulaanbaatar City Center regarding your stay with us. It's great to hear that our guest enjoy their time here. I am also glad that our top floor EDGE bar gave you a good impression. It was certainly a pleasure for us to be at your... More 

Almaty
Level Contributor
7 reviews
4 of 5 stars Reviewed November 7, 2015

Ramada beats all in proximity to my business partner's office; besides staff is helpful, but suggest taking taxi too much vs walking, apparently sharing taxi profits; really taxi to the closest ATM is a bit too much, took me 2 minutes each way by foot without knowing direction; (it's down the peace street towards chingiskhaan square, btw); breakfast is decent,... More 

Review collected in partnership with Ramada

Helpful?
Thank 643dimitryk
Qing Y, Guest Relations Manager at Ramada Ulaanbaatar Citycenter, responded to this review

Dear 643dimitryk, Thank you for always sharing your experience in Ramada with our friends on TripAdvisor. I am pleased to know that our staff provide a friendly and helpful service to you. Sorry for giving you so much taxi suggestion. I can promise we don't share any profit with taxi company, our staff just worried that some of our foreign... More 

London, United Kingdom
Level Contributor
82 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed November 7, 2015

The hotel was a little out of date, but comfortable and central, and it works. The staff were attentive, not all spoke great English. A good base from which to set out to the Gobi and to return to eight days later.

Helpful?
Thank MaGeBo
Selenge C, Manager at Ramada Ulaanbaatar Citycenter, responded to this review

Thank you Mr.Magebo for your comment. We are working on improving our physical condition of hotel. I hope you had wonderful experience in Gobi. We hope to see you next time. Thank you for staying with us... Management Team More 

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