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20 Samsenthai Road Nongduang Nua Village, Sikhottabong District, Vientiane 0100 Laos
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$86
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Free cancellation until 09/28/21
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CrownePlaza.com
$86
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Free cancellation until 09/28/21
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Traveler (418)
Room & Suite (146)
Videos (3)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Vientiane
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 148 hotels in Vientiane
Location
Cleanliness
Service
Value
Travelers' Choice
Conveniently located along Samsenthai Rd., in the heart of Vientiane Capital and just 15 minutes from Wattay International Airport, Crowne Plaza Vientiane is the ideal address for both corporate and leisure travelers in Laos. Crowne Plaza Vientiane offers 198 well-appointed rooms and suites that tastefully combine traditional Lao elements with modern-day conveniences to help you relax and rejuvenate. Our Specialty and International restaurants will satisfy all your cravings while Elephant Lounge -our lobby bar will quench the driest of thirst. Crowne Plaza Club guests experience exceptional attention in Vientiane’s finest Executive Club Lounge, complete with personalised services and amenities that guarantee to satisfy those who demand the finest experiences during their stay.
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Room & Suite (146)146
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Parking
Wifi
Hot tub
Infinity pool
Outdoor pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Outdoor dining area
Wine / champagne
Poolside bar
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Neck massage
Steam room
24-hour security
Concierge
Executive lounge access
Newspaper
Non-smoking hotel
ATM on site
Doorperson
First aid kit
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Charming
Languages Spoken
English, French, Chinese, Filipino and 1 more

Location

Full view
78Somewhat walkable
Grade: 78 out of 100
30Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
375Reviews5Q+A50Room tips
Traveler rating
  • 290
  • 61
  • 13
  • 4
  • 7
Time of year
Traveler type
Language
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Popular mentions
iamjeabbb wrote a review May 2021
1 contribution
Nice stay before go back to Thailand, food not many options due to COVID but tasty and good quality. Room is very clean and fully functional. Staff also taking a good care and having a customer service mind.
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Date of stay: May 2021
Location
Cleanliness
Service
Helpful
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Response from Gig Phongpisutchai, Owner at Crowne Plaza Vientiane
Responded 2 weeks ago
Dear iamjeabbb, Thank you very much for staying with us at Crowne Plaza Vientiane and for sharing your great feedback with the TripAdvisor community here. We are very happy to see that you enjoyed your time at the hotel and we hope to be able to welcome you back again soon to show you our charming side. In the meantime, we wish you all the best and stay safe. Regards, Gig Director of Rooms
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Aek C wrote a review May 2021
1 contribution
Enjoyed our short stay here even during the pandemic. Friendly staff, COVID protocol measurement keeps very well as it should be. Nice & Cleanroom, If 3merchant opens would be a great benefit for guests. Definitely will be back here again. For those who still doubt about choosing the hotel to stay in Vientiane. I would recommend this one.
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Date of stay: May 2021
Value
Location
Service
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Response from Gig Phongpisutchai, Owner at Crowne Plaza Vientiane
Responded 2 weeks ago
Dear AekC12, Thank you very much for choosing to stay with us at Crowne Plaza Vientiane during your visit to Laos and for your great, "five of five" rating that you shared here with the TripAdvisor community. We have enjoyed looking after you and your feedback is encouraging and motivating. The team is working hard to make sure that all our guests have a great time and I am really happy to see that you experienced this first hand. We hope you will have a chance to visit us again and we look forward to seeing you back in our hotel. In the meantime, we wish you all the best and stay safe. Regards, Gig Director of Rooms
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QuEee2 wrote a review Mar 2021
Officer, Australia60 contributions6 helpful votes
I stayed at the Crowne Plaza Vientiane on and off throughout the International Border closes during the Covid 2020 pandemic and I can honestly say that this was an awesome hotel! I thoroughly recommend this hotel for great service, comfortable rooms, great facilitie, excellent food... I cannot fault this hotel! I believe that this is the best hotel in Vientiane and highly recommend it should be the place to stay when in Laos wonderful capital city!
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Date of stay: June 2020
Rooms
Cleanliness
Service
Trip type: Traveled on business
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Response from Gig Phongpisutchai, Owner at Crowne Plaza Vientiane
Responded Mar 29, 2021
Dear QuEee2, Thank you very much for choosing to stay with us at Crowne Plaza Vientiane and for your great, "five of five" rating that you shared here with the TripAdvisor community. We have enjoyed looking after you and your feedback is encouraging and motivating. The team is working hard to make sure that all our guests have a great time and I am really happy to see that you experienced this first hand. We hope you will have a chance to visit again and we look forward to seeing you back in our hotel! In the meantime, we wish you all the best and stay safe. Regards, Gig Director of Rooms
Read more
Cliff M wrote a review Feb 2021
Laos2 contributions
Made the mistake to choose Crowne Plaza Vientiane for a staycation. 30 minutes to check in. Dinner ordered at 8 finally arrived at 9 and cold. What a shame. And they think they are 5 star. Please save yourself the frustation and stay elsewhere. They treat guests like we don't matter. Our mistake - not to be repeated
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Date of stay: February 2021Trip type: Traveled with family
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Response from Gig Phongpisutchai, Owner at Crowne Plaza Vientiane
Responded Feb 16, 2021
Dear cliffordmeyers, Thank you very much for your feedback after your recent stay with us. I am, however, very sorry to see that you were not particularly happy about it and I would like to apologize for that. Your information will help us to deliver even better service for our guests. We hope we will be able to welcome you back to show you that we have in fact taken your feedback seriously. In the meantime, we wish you all the best and safe travels. Regards, Gig Director of Rooms
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fabriceetpaola wrote a review Oct 2020
nice224 contributions132 helpful votes
We enjoyed our short stay in this hotel. Very nice rooms. A great pool offering city view. And the restaurant was just perfect with lovely food we will remember for long. Great service. Conveniently located. Highly recommended when visiting Vientiane.
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Date of stay: December 2019Trip type: Traveled with family
Helpful
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Response from Gig Phongpisutchai, Owner at Crowne Plaza Vientiane
Responded Oct 4, 2020
Dear fabriceetpaola, Thank you very much for staying with us at Crowne Plaza Vientiane and for sharing your great feedback with the TripAdvisor community. We are very happy to see that you enjoyed your time at the hotel and we hope to be able to welcome you back again soon to show you our charming side. In the meantime, we wish you all the best and stay safe. Regard, Gig Director of Rooms
Read more
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PRICE RANGE
$87 - $123 (Based on Average Rates for a Standard Room)
LOCATION
LaosVientiane PrefectureVientiane
NUMBER OF ROOMS
198
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Frequently Asked Questions about Crowne Plaza Vientiane
Which popular attractions are close to Crowne Plaza Vientiane?
Nearby attractions include Fa Ngum Statue (0.08 miles) and Cowboy Park (0.3 miles).
What are some of the property amenities at Crowne Plaza Vientiane?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Crowne Plaza Vientiane?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crowne Plaza Vientiane?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Crowne Plaza Vientiane?
Yes, free parking is available to guests.
What are some restaurants close to Crowne Plaza Vientiane?
Conveniently located restaurants include PDR - Pizza da Roby, Union Pizza and Shawarma, and 3 Merchants.
Are there opportunities to exercise at Crowne Plaza Vientiane?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Crowne Plaza Vientiane have an airport shuttle?
Yes, Crowne Plaza Vientiane offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Crowne Plaza Vientiane?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Vientiane offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Vientiane?
The staff speaks multiple languages, including English, French, Chinese, Thai, and Filipino.