We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Somerset Vientiane Serviced Residence

Souphanouvong Avenue, Sikhotabong district, Vientiane 0100 Laos
Lowest prices for your stay
Check In— / — / —
Check Out— / — / —
Guests1 room, 2 adults, 0 children
Hotels.com
$68
View Deal
Expedia.com
$68
View Deal
Agoda.com
Booking.com
Trip.com
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (67)
Room & Suite (56)
Pool & Beach (6)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Breakfast buffet
Tennis court
Babysitting
Airport transportation
Parking
Free internet
Wifi
Public wifi
Internet
Sauna
Shuttle bus service
Taxi service
Fax / photocopying
Salon
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Show more
Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Bath / shower
Safe
Seating area
Sofa
Telephone
Bottled water
Iron
Wake-up service / alarm clock
Kitchenette
Microwave
Minibar
Refrigerator
Kitchenware
Complimentary toiletries
Hair dryer
Show more
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English, Thai
70Reviews4Q+A19Room tips
Traveler rating
  • 30
  • 28
  • 11
  • 1
  • 0
Time of year
Traveler type
Language
  • More languages
Selected filters
  • Filter
  • English
Popular mentions
Overall is OK... Staff are very nice. They support me when I need to help. Should be improve accessories in gym, Line of foods not much but I like pan eggs Laos style 🍽🍳 , room is fresh clean & clear.
Read more
Review collected in partnership with this hotel
Response from Somerset V, Manager at Somerset Vientiane Serviced Residence
Responded 1 week ago
Dear jingjaialot, Thank you very much for your comment. We are considering to upgrade our fitness center facility in the future. Our guest's feedback is very important for us. Thank you for choosing Somerset Vientiane. Best regards, Somerset Vientiane Residence Manager
Read more
+1
We stayed at this property for a week in a 2-bedroom apartment. The apartment was well-equipped: pots and pans, utensils, dishwashing liquid, rice cooker, microwave oven, washing machine etc. It is adequate for our family of 3 adults with everything we wanted in a foreign land. There was daily breakfast and then light snacks and tea or coffee in the lounge throughout the day. The swimming pool was adequate and so was the gym. This property is a little far off from the Nam Phou fountain but there are daily shuttle buses to the fountain. It is very near the river though, just a short walk through a Rue. The area is quiet enough for peaceful rest. Housekeeping comes in everyday diligently and does a good job. The apartment has seen better days. The appliances and fittings were quite high-end in their earlier days of being installed. However, the years of use have left clear impressions on them and some of the cabinets are stained and unable to return to its former days of glory. I do feel that a partial refurbishment should be in place, especially to the areas listed below. Taps at the bathroom sinks make a high whistling sound when turned on, perhaps due to pressure issues. The mattress was so firm and the pillow too soft for our liking. The design of the second bedroom's toilet/shower area was quite strange, facing the living room sofa. The master bath's standing shower is again, a strange design. The aircon in the master room was making periodic noises everyday. The master bedroom was above the piping and generator systems so you can hear plumbing noises every night and the generator roaring out your window. We had two power failures, and the generators literally blasted into our ears. Therefore, please do not ask for the stack 16 rooms (i.e. 216,316 etc) be it any level because the noise is the same. We do find the staff very friendly and pleasant. They were also helpful in giving assistance as to directions and travel costs. The driver Yu (not sure how to spell his name) was exceptionally friendly and hospitable. He also assisted us in carrying up the bottles of water we purchased. We chose serviced apartments instead of the Crowne Plaza next door because we prefer to make some light stuff during meals. The waters in the swimming pool is so murky. And a large part of the gardens behind became wasted space. More could be done to utilize that area and if there is food provided like a small restaurant, we would be very glad too. There was not a lot guests during the stay as it was the off peak session. This place definitely needs some improvement works.
Read more
Response from Somerset V, Manager at Somerset Vientiane Serviced Residence
Responded Aug 17, 2019
Dear Ms_1226, First of all, thank you for choosing Somerset Vientiane. Also, thank you for sharing your experience and raise your recommendation. Now, we are planning to have refburishment for bathroom. We made some mock up rooms and considering the design of bathroom refubrishment. In addition, we are also sudying about noise protection issues. Again thank you for your comment. Our guest's comment is always important for us to improve our facility and service. Best regards, Somerset Vientiane Keisuke Kiyota
Read more
Excellent service from Check-in to Check-out. Very clean and large rooms. Within walking distance to bars and restaurants and door to door service to the Airport which is quite close. Would highly recommend to anyone
Read more
Review collected in partnership with this hotel
Response from Somerset V, Manager at Somerset Vientiane Serviced Residence
Responded May 12, 2019
Dear dereksfc, Thank you for sharing your experience at Somerset Vientiane. We are glad to hear that you enjoyed Somerset Vientiane service. We are looking forward seeing you again soon at Somerset Vientiane. Best regards, Somerset Vientiane Keisuke Kiyota
Read more
+1
Stayed here for a few days for an interview. It has everything you need and staff can speak English and very hospitable. It is near to the airport and they offer a free shuttle service upon departure. Continental breakfast. it is a bit far from city center so do rent a car as taxis are expensive (the hotel will call for you as you can't hail one on the street and Grab is non existent) and tuk tuk's too. you can walk around but it's too hot and the decent Lao coffee is 1.3km away.
Read more
Response from Somerset V, Manager at Somerset Vientiane Serviced Residence
Responded May 12, 2019
Dear Cha 16, Thank you for your sharing your experience at Somerset Vientiane. Our location is not ceity center, but near airport. We provide complimentary airport transfer for our guest (one day adavance booking is ncecessary). Also, we have daily complimentary round trip shuttle bus service from / to City Center. In addition, walking from the property in two blocks, there are one coffee shop. Plus, one more coffee shop is opening at the back side of the building soon. Again, thank you for choosing Somerset Vientiane. Best regards, Somerset Vientiane Keisuke Kiyota
Read more
Great location close to the river, restaurants and night markets. Very friendly and helpful staff. Loved our room. Spotlessly clean so much storage space. Beautiful grounds huge pool. Would definitely stay here again.
Read more
Response from Somerset V, Manager at Somerset Vientiane Serviced Residence
Responded Mar 30, 2019
Dear GlenysK_13, Thank you for your comment. We are very pleased to hear that you enjoyed staying with us. We are looking forward seeing you again at Somerset Vientiane. Best regards, Somerset Vientiane Keisuke Kiyota
Read more
Previous
PRICE RANGE
$73 - $98 (Based on Average Rates for a Standard Room)
LOCATION
LaosVientiane PrefectureVientiane
NUMBER OF ROOMS
116
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing