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Ibis Vientiane Nam Phu Hotel

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Ibis Vientiane Nam Phu Hotel
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323 Reviews from our TripAdvisor Community

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Showing 228: English reviews
Ghent, Belgium
Reviewed 1 week ago via mobile

Basically it is a typical Ibis-hotel so don't expect the charms or curiosities of a boutique hotel. It offers a basic, relatively small hotel room in a central location. Plenty of entertainment and dining options in the neighborhood. Prices are relatively high Staff were extremely friendly and helpful (and spoke good English)

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Helpful?
Thank JanVanMulders
Chicago, Illinois
Reviewed 4 weeks ago

Stayed here for 2 nights before heading over to Luang Prabang - Great location - Convenient for walking to city attractions - Clean - Bars/Hotels/Restaurants all over. Definitely recommend the place for any visitor to Vientiane

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Helpful?
Thank Suresh L
Suzie S, General Manager at Ibis Vientiane Nam Phu Hotel, responded to this review

Dear Suresh L, Thank you very much for your kind feedback at Ibis Vientiane Nam Phu on your recent visit with us. It was really our pleasure serving you and I am pleased to see that you were happy with our location and overall services The voice of our customers is crucial in maintaining our high standards. Our Ibis hotel...

Amsterdam, The Netherlands
Reviewed 4 weeks ago

Lovely hotel on the perfect location in Vientiane, only steps away from many restaurants, bars and the riverside. Nice, clean rooms with the trustworthy Ibis standards, delicious buffet breakfast and very friendly & helpful staff with perfect English. Definitely recommended during your stay in Vientiane!

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Helpful?
Thank Monique_nl2014
Suzie S, General Manager at Ibis Vientiane Nam Phu Hotel, responded to this review

Dear Monique_nl2014, Thank you for the wonderful comments of your experience in our hotel. It has been a great pleasure to have met both of you and trust you enjoyed entire your trip to Laos. I shared your lovely comments with our team, our team of course remembered you well and your feedback was served as a great encouragement to...

Reviewed October 18, 2016 via mobile

This is a good hotel for business, but not good if you are going as tourist. The staff couldn't inform about tours or anything related to tourism. We stayed there for 3 nights. Rooms are clean, good size and the Internet is ok. If you need to watch videos it won't work. Breakfast isn't included on the price. We didn't...

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Helpful?
Thank IsabellaLee
Suzie S, General Manager at Ibis Vientiane Nam Phu Hotel, responded to this review

Dear IsabellaLee, Thank you very much for great review of your recent stay at the Ibis Vientiane Nam Phu. I am sorry that your experience did not meet your expectations particularly our staff was unable to provide you much information related to tourism. Together with the operation teams, I will follow up those basic training once again thoroughly and wish...

Reviewed October 12, 2016

Conveniently located on one of the main streets, within easy walking distance to shopping and restaurants. Staff is friendly and the place is clean. Internet is reliable. There is a safe box in the room, and the water pressure in the showed was good. I would stay here again.

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Helpful?
Thank Sara Q
Suzie S, General Manager at Ibis Vientiane Nam Phu Hotel, responded to this review

Dear Sara Q, Thank you for posting your experience on your recent stay with us. We are happy to notice that our great location was suitable to all your purposes and you have enjoyed our products and services. I will pass and share your positive feedbacks with our team and encourage them to continue striving for higher standard of services....

Bangkok, Thailand
Reviewed October 11, 2016

I spent a night at Ibis Namphu Square, Vientiane during 11-12 Oct 2016. It's quite OK for the location and standard of Ibis, as it should be. However the price is relatively high (USD94.38 a night, including breakfast). At this price, I think I could find other reasonable hotels to stay.

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Helpful?
Thank Dufresnes
Suzie S, General Manager at Ibis Vientiane Nam Phu Hotel, responded to this review

Dear Dufresnes, Just a short notice to express our utmost appreciation for your stay on your recent trip to Vientiane. Thank you for your kind review on Tripadvisor. We are happy to know that you have appreciated Ibis brand standard. With regard to the pricing (USD 70 subject to service charge and VAT plus breakfast is USD 94.38 net), our...

Bangkok, Thailand
Reviewed October 5, 2016

Well located, on the main street of Vientiane, the Ibis hotel is quite new, with a great and kind staff (most of them can speak English very well). Rooms are quite big compare to some other Ibis hotels in the region. Some nice attention, with tea and coffee in-room; The bed was very confortable and the aircon is efficient and...

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Helpful?
Thank paris-eric
Suzie S, General Manager at Ibis Vientiane Nam Phu Hotel, responded to this review

Dear Paris-Eric, Thank you for taking your time to give us the feedback to Tripadvisor. We are pleased to hear your kind comments about our staff’s service and hotel’s facilities. With regard to the bedding, it called Ibis Sweet Bed and the concept appreciated by many of guests. Regarding Wi-Fi connection or speed, we believe usually it is sufficient but...

Wernigerode, Germany
Reviewed October 5, 2016

We spent six nights there in September. The staff was very friendly and the front manager was very helpful. The room was ok although it was quite small. It was always clean. The location is perfect because it is right in the centre of Vientiane.We liked our stay there.

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Helpful?
Thank anna50wr
Suzie S, General Manager at Ibis Vientiane Nam Phu Hotel, responded to this review

Dear Anna50wr, Thank you very much for your kind feedback at Ibis Vientiane Nam Phu on your recent visit with us. We are happy to know that you had enjoy our hotel’s location and the service from the hotel staffs. Your kind words have been passed on to our teams and particularly to Mr Pathavee( Front office Manager) who made...

Reviewed September 28, 2016

Overall the hotel was compact and clean. However, during the three nights of stay, bathroom towels were not changed once which is distressing as one felt dirty without the use of freshly cleaned towels at least changed once during our stay.

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Helpful?
1Thank Jun Z
Suzie S, General Manager at Ibis Vientiane Nam Phu Hotel, responded to this review

Dear Jun Z, Thank you for taking the time to tell us about your experience at the ibis Vientiane Nam Phu. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I took your comment seriously and try to find the date of your stay in order to identify which staff...

Jakarta, Indonesia
Reviewed September 21, 2016 via mobile

Was in this hotel last june for my business trips. The hotel was quite clean. The staffs very helpful but some of them have very limited english. But overall good services. Would recommend my colleagues to stay there while visiting Laos for business trips.

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Helpful?
Thank ReanMo
Suzie S, General Manager at Ibis Vientiane Nam Phu Hotel, responded to this review

Dear ReanMo, We very much appreciate your comments regarding your stay at the Ibis Vientiane Nam Phu. I am pleased to see that you had a pleasant stay and enjoyed our standard of the cleanliness with helpful staffs. I totally agree with you that some of our staffs has very limited knowledge of English and too shy to speak up....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Free Parking

Additional Information about Ibis Vientiane Nam Phu Hotel

Address: Namphu Square, Setthathirath Road | Chanthabury District, Vientiane 0100, Laos
Location: Laos > Vientiane Province > Vientiane
Price Range: $62 - $83 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Vientiane Nam Phu Hotel 3*
Number of rooms: 64
Reservation Options:
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Hotel Style:
#8 Best Value Hotel in Vientiane
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Questions & Answers

Here's what travelers have asked, with answers from Ibis Vientiane Nam Phu Hotel staff and other travelers.
5 questions
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Beijing, China
Roxas City, Philippines

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Questions? Get answers from Ibis Vientiane Nam Phu Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Do not know.”
 of 5 bubbles anna50wr, Oct 5, 2016 | Read review
“nice rooms all, anyone is as good.”
 of 5 bubbles tmithomas, Jun 9, 2016 | Read review
“Ask for quieter room away from the main road and fountain.”
 of 5 bubbles Siang60, May 21, 2016 | Read review
“Corner rooms on higher floors are quieter.”
 of 5 bubbles 910anurajm, Apr 4, 2016 | Read review
“ask for a room which does not face the main road”
 of 5 bubbles Mickmick2014, Mar 16, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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