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Ibis Vientiane Nam Phu Hotel

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Ibis Vientiane Nam Phu Hotel
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311 Reviews from our TripAdvisor Community

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Showing 221: English reviews
Jakarta, Indonesia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Was in this hotel last june for my business trips. The hotel was quite clean. The staffs very helpful but some of them have very limited english. But overall good services. Would recommend my colleagues to stay there while visiting Laos for business trips.

Helpful?
Thank ReanMo
Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel is small but it is perfect. This Hotel starting from managers to worker and their staffs are just perfect. I do want to recognize some of the staff for their professional and helpfulness. Pathavee Arsiraphornphong, Front Office Manager, he will help you and treat you like family. Laty, Front desk rep, she will help and give you advise... More 

Helpful?
Thank John L
Suzie S, General Manager at Ibis Vientiane Nam Phu Hotel, responded to this review

Dear Mr John L, Thank you for taking the time to share such positive feedbacks and for staying with us in the Ibis Vientiane Nam Phu. We are extremely delighted to see that you had enjoyed your stay. We will continue our endeavor to gain our customer’s satisfactions and improve our service standards. Your kind words have been passed on... More 

Bangkok
Level Contributor
156 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Ibis Vientiane is well located adjacent to the Nam Phu Fountain and within walking distance of restaurants in the tourist district. The location gets four stars. The rooms are standard size for Ibis, clean and functional with modern bathroom fittings. The bed was super comfortable and I got a great sleep there. The room experience gets four stars. I... More 

Helpful?
Thank Tony L
Suzie S, General Manager at Ibis Vientiane Nam Phu Hotel, responded to this review

Dear Tony L, Thank yo veru much for your always kind support to Ibis Vientiane Nam Phu and your valuable comments on your experience during your recent stay. I am sorry for the mishap you have encountered. I discussed with our Restaurant Manager and ensure providing more training sessions. All our service staffs are young generations without any work experience... More 

London, United Kingdom
Level Contributor
131 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

This is a good value hotel in Vientiane. The hotel is in a good location and is a budget hotel. The rooms are perfectly adequate, although our room leaked during the rain which was a bit of a concern. Service is good, but there are often far more staff than needed in reception. Food and drinks are very pricey by... More 

Helpful?
Thank kevinpng
Suzie S, General Manager at Ibis Vientiane Nam Phu Hotel, responded to this review

Dear Kevinpng, Thank you very much for your kind feedback at Ibis Vientiane Nam Phu on your recent visit with us. Thank you for letting us know about rain water leak from the window. It took us sometime to find the exact cause; finally we came to know a minor defect from the construction. The window has a rubber cushion... More 

Level Contributor
7 reviews
4 of 5 stars Reviewed 4 weeks ago

Simple, basic, no-frills, suburb like hotel with free wifi. I enjoyed my two nights stay here, simple is always good. The staff were very friendly and were competent with their English. My package did not include breakfast, but there are a few establishments nearby that open very early with extensive menu choices (french, thai, scandinavian, etc.). The night market which... More 

Helpful?
Thank Terence H
Suzie S, General Manager at Ibis Vientiane Nam Phu Hotel, responded to this review

Dear Terence, We would like to take this opportunity to thank you for your feedback and comments regarding your recent visit to our property. We are extremely delighted to see that you enjoyed and were happy with Free Wi-Fi internet, and trained staffs. It is most rewarding to learn that our hearty hospitality is appreciated by our guests. We will... More 

Baar, Switzerland
Level Contributor
233 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We booked this hotel as we wanted somewhere near town centre and with good wifi. Check in was swift and I got a room on the 4th floor. The room was adequate for one and reasonably designed. Wifi was quite good especially in this town and the hotel was a good walking distance to restaurants and bars. Overall, recommended for... More 

Helpful?
Thank Alexjoey
Suzie S, General Manager at Ibis Vientiane Nam Phu Hotel, responded to this review

Dear Alexjoey, Thank you very much for your wonderful review here on Tripadvisor. It is a pleasure to read that you enjoyed every aspect of your stay, especially the facilities, good Wifi and the location.I will pass and share your positive feedbacks with our team and encourage them to strive continuously for better services. We at ibis Vientinae Nam Phu... More 

Singapore, Singapore
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 26, 2016

The location of the hotel was good as its very near to quite a number of food establishments and pubs. The staff are very friendly and helpful. The room is a bit small but quite ok for 1 or 2 person. But the price is consider a bit expensive when compared to some other hotels in Vientiane.

Helpful?
Thank dennisheng
Suzie S, General Manager at Ibis Vientiane Nam Phu Hotel, responded to this review

Dear Dennisheng, Thank you very much for choosing Ibis Vientiane Nam Phu for your recent stay and taking the time to share your review on TripAdvisor. I was delighted to read that your overall stay was enjoyable and that our hotel location was very convenient for you to access the city area as well as our staffs’ attitude that made... More 

Level Contributor
31 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 23, 2016 via mobile

We spend one night here in July. We all liked city of Vientiane a lot and this hotel was good for our visit. Could have stayed bit longer. Rooms were nice and clean and wifi worked. We did not eat at the hotel so cannot rate that. Me and my wife are le club accor platinum members and got drink... More 

Helpful?
Thank SPoTre
Suzie S, General Manager at Ibis Vientiane Nam Phu Hotel, responded to this review

Dear SpoTre, Thank you for submitting a wonderful comment of your experience in our hotel especially our hotel location exceeds your expectations. Your kind words have been passed on to our teams and particularly to Ms Annie who made your stay a pleasant one. This will certainly motivate her and reception team to keep up the good works. Also thank... More 

New Zealand
Level Contributor
89 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed June 27, 2016

First time in this hotel...is central.Easy check in ...staff are so friendly and helpful.Rooms are excellent...very clean...meals are well prepared.Breakfast tho small by western standards can be fixed by helping yourself.Great coffee. Overall a very clean modern hotel free wifi and the staff are tremendous

Helpful?
Thank Kiwigaff
Suzie S, General Manager at Ibis Vientiane Nam Phu Hotel, responded to this review

Dear Klwlgaff, Thank you for taking time to leave such wonderful feedbacks on the TripAdvisor. I am very pleased that your experience was a memorable one and am positive that our associates enjoyed looking after your needs as much as you enjoyed your stay. Your kind words have been passed on to our teams and this will certainly motivate them... More 

London, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed June 14, 2016

I am currently at my second stay at the Ibis Nam Phu. As i am back here again i was very happy with my first stay here and the second stay does not disappoint. The staff are very friendly and smiley, nearly every staff member from reception, restaurant staff and even cleaner give a smile and a hello when we... More 

Helpful?
Thank wrongwayhomecharlie
Suzie S, General Manager at Ibis Vientiane Nam Phu Hotel, responded to this review

Dear Wrongwayhomecharlie, Thank you for taking the time to share such positive feedbacks and for staying with us in the Ibis Vientiane Nam Phu. We truly appreciate your feedback and we are thrilled to know that you had a wonderful stay with us. It is most rewarding to learn that our hospitality is appreciated by our guests and I will... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Free Parking

Additional Information about Ibis Vientiane Nam Phu Hotel

Address: Namphu Square, Setthathirath Road | Chanthabury District, Vientiane 0100, Laos
Location: Laos > Vientiane Province > Vientiane
Price Range: $60 - $83 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Vientiane Nam Phu Hotel 3*
Number of rooms: 64
Reservation Options:
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