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Mercure Vientiane

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Mercure Vientiane
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417 Reviews from our TripAdvisor Community

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Showing 306: English reviews
Hampstead, London
Level Contributor
51 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
1 of 5 stars Reviewed October 23, 2012

I stayed for three nights, the last nights of a group tour of Lao. After all the other places we'd stayed in, this hotel was a big disappoinment. It's not central, and has all the impersonal lack of charm of hundreds of similar hotels across the world. The rooms give the impression of having been designed by a jobbing interior... More 

1 Thank Petermair
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed October 15, 2012 via mobile

Spent 2 nights here on a company retreat. The rooms are decent considering that this is Laos. It is comparable to a 3 star hotel in a metrpolitan city. I like the ambience of the restaurant, that it has a nice and relaxing view of the pool and gym. There's a massage joint across the road at cheap local prices.... More 

Thank Treg_Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 4, 2012

The hotel was great place to stay we enjoyed the 15 minute walk to the centre of town . if you're not up for the walk 1-2 US dollars will get you a tuk -tuk to town Rooms , food, pool and service were excellent The only improvement was the Internet access that was only available in the foyer and... More 

1 Thank Australiadelegation
Santiago, Chile
Level Contributor
186 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed September 16, 2012

Stayed here a few times if I'm transiting in Vientiane. They are always there to pick me up from the airport no matter how far or how late in advance they are told of my flight. Location is close to the airport but if you're staying as a tourist perhaps closer to the river would be better. Service is always... More 

Thank 665kate
san francisco
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed July 30, 2012

I really don't like writing bad reviews. But I really wished that I didn't stay there. I stayed for one night because Laos airlines changed my ticket. So the airline put me at the Mercure overnight in order for me to catch my transfer flight. The place is fancy but feels like it only serves business people or something, not... More 

Thank kellysanfrancisco

Travelers are raving about these Vientiane hotels

Khon Kaen, Thailand
1 review
4 of 5 stars Reviewed July 25, 2012

I was in the hotel for 1 night. Everything was good except the room which was quite old. The hotel staff were good and helpfull. I will visit the hotel again next time but choose a better room category.

Thank heyview
Singapore, Singapore
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 20, 2012

First thing first, remember you are in Lao! If you want resort experience, then you should be heading to Thailand or Vietnam. I have been to Vientiane and stayed in Mercure on numerous occasions. So far, the staff have been very responsive and helpful. I am surprised that one of the reviewers cannot get a panadol. I am sure the... More 

Thank Robocon2909
Bangkok, Thailand
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed July 18, 2012 via mobile

The hotel recently changed from Novotel to Mercure, however, unfortunely they did not change anything else in the hotel. Service was mediocre (I asked them whether someone could go to a nearby pharmacy to get me some pain killers, they said no one is going out, while staffs were walking everywhere). Trust me, this is not a hard request for... More 

Thank Optimissie
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 21, 2012

We spent 2 nights at this hotel at the start of our holiday in Laos. Greeted with a cold drink on arival and made to feel welcome. The room was a good size with all facilities available. An easy walk to the river and centre of town. Buffet Breakfast was well layed out and service good. All staff were friendly... More 

1 Thank noelval
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Dining (6)
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  • Restaurant
  • Room Service
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Multilingual Staff
  • Laundry Service
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Mercure Vientiane is a 4 star hotel located close to both the centre of Vientiane and the airport. As the ideal location for business trips and holidays, the hotel offers a range of conference and leisure facilities. Featuring 172 rooms, the hotel also boasts an executive floor. Relax with a drink while listening to music in one of our three bars, or enjoy a meal in our restaurant. We also offer a fitness centre, outdoor pool, sauna and tennis court. Parking is available for your convenience. ... more   less 

Additional Information about Mercure Vientiane

Address: Unit 10 Samsenthai Road | PO Box 585, Vientiane 8562, Laos
Location: Laos > Vientiane Province > Vientiane
Price Range: $54 - $84 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Vientiane 4*
Number of rooms: 172
Reservation Options:
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Also Known As:
Mercure Vientiane Hotel Vientiane
Hotel Accor Vientiane
Novotel Vientiane
Vientiane Novotel
Hotel Style:
#8 Luxury Hotel in Vientiane
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