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SureStay Hotel by Best Western Vientiane

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101 Chaoanou Rd, Watchan Village Chanthabouly District, Vientiane 10100 Laos
Lowest prices for your stay
Priceline
$59
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Free cancellation until 05/25/22
Travelocity
$77
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Free cancellation until 05/26/22
Trip.com
$53
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Free cancellation until 05/29/22
Hotels.com$77
Booking.com$61
Destinia.com$68
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (5)
Room & Suite (31)
Dining (10)

About

#30 of 148 in Vientiane
Location
4.8
Cleanliness
4.5
Service
4.6
Value
4.4
Contemporary mid-scale hotel and conveniently located in the heart of Vientiane. Features 68 comfortable, contemporary and well equipped rooms with city and Mekong River view. Our 47 Superior, 12 Deluxe, 7 Executive room and 2 suite rooms all come equipped high-tech amenities such as free Wi-Fi and flat-screen TVs with satellite channels, plus in-room safety box, hair-dryer, bathrobes, slippers etc.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Airport transportation
Business Center with Internet Access
Spa
24-hour security
Paid private parking nearby
Wifi
Bar / lounge
Restaurant
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Snack bar
Rooftop bar
Shuttle bus service
Taxi service
Foot massage
Full body massage
Head massage
Massage
Neck massage
Baggage storage
Concierge
Non-smoking hotel
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Bidet
Room service
Safe
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Good to know
Languages Spoken
English, Thai
32Reviews0Q+A3Room tips
Traveler rating
  • 23
  • 8
  • 1
  • 0
  • 0
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Popular mentions
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Most Recent
ptorsangtum wrote a review Nov 2021
Vientiane Prefecture, Laos1 contribution
They are considerate and friendly. I feel impressed about your service. I feel secured when I came here. All staffs were good service and they were support me everything. And I would like to know about sure stay television which is smart tv but I can’t connect that in screen mirroring mode. Thank you for caring me
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Review collected in partnership with Best Western
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled
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Response from Souphaphone KHAMSIPHANE, Guest Services / Front Office at SureStay Hotel by Best Western Vientiane
Responded Nov 23, 2021
Dear Khun Phongsakorn, Greetings from Surestay Hotel by Best Western Vientiane Thank you for your kind review of our staff and I would like to apologize for quality of our TV is not met your satisfaction and expectation. The department which concerned had been briefed for this matter and hopefully will not happen again to another guest who stay with us. I hope that you will consider staying with us again as usual so that we can have another chance to provide you with a superior experience. We hope you will come back and see us again soon. Best regards, Ms. Souphaphone Khamsiphane (Toukta) Reservation Officer
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zaswadi wrote a review Oct 2021
Balikpapan, Indonesia1 contribution
Very good service, excellent internet connection also very good hamdling while me has in room breakfast order they were served me very good and suit as my requirement, recommended hotel to stay at vientiane or near Mekong river
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Review collected in partnership with Best Western
Date of stay: October 2021
Value
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Response from Souphaphone KHAMSIPHANE, Guest Services / Front Office at SureStay Hotel by Best Western Vientiane
Responded Nov 1, 2021
Dear Mr Zaswadi, Greetings from Surestay Hotel by Best Western Vientiane Thank you very much for staying with us and for sharing your great feedback. We are very happy to see that you enjoyed your time at the hotel and we hope to be able to welcome you back again. In the meantime, we wish you all the best. Best regards, Souphaphone KHAMSIPHANE (Ms) Reservation Officer
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thitaweesp wrote a review Oct 2021
3 contributions
Good cleanliness and kindly staffs. New room, room is modern style. American and Asian breakfast. Front desk staff always support us during stay here. Good location, nearly Me Kong river. Easily to find out foods and convenience for traveling to another place.
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Review collected in partnership with Best Western
Date of stay: October 2021
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Location
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Sleep Quality
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Response from Souphaphone KHAMSIPHANE, Guest Services / Front Office at SureStay Hotel by Best Western Vientiane
Responded Oct 24, 2021
Dear Khun Thitaweesp, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Best regards, Ms. Toukta (Reservation)
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H. Suryatno. Ev S wrote a review Mar 2021
Sidikalang3 contributions
Hotel facility is good, guest room really comfy with full of window glasses make a good point of view of the town. Breakfast menu only have short of choice during the covid but taste of the food is good. Hotel staff really kind and helpfull. Love to stay in this hotel
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Review collected in partnership with Best Western
Date of stay: March 2021
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Naruemon_Kumprew wrote a review Feb 2021
1 contribution
Excellent locations with fantastic staff service, Bed very soft and comfortable to get deep sleep. Internet also excellent, The breakfast service - Croissant is the best with salad bar and other menu that can be order.
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Review collected in partnership with Best Western
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Souphaphone KHAMSIPHANE, Guest Services / Front Office at SureStay Hotel by Best Western Vientiane
Responded Feb 22, 2021
Dear Naruemon, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Best regards, Ms. Souphaphone Khamsiphane (Toukta) Reservation Officer
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jaybee wrote a review Feb 2021
Vientiane, Laos11 contributions2 helpful votes
First the luxurious vehicle when they picked me up was so impressive. great hospitality from staff, simple breakfast experience, very close to night market in Mekong, spacious room & well furnished with complete amenities, bed was so comfortable! Overall it's a great hotel in town!
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Date of stay: January 2021
Value
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Response from Souphaphone KHAMSIPHANE, Guest Services / Front Office at SureStay Hotel by Best Western Vientiane
Responded Feb 7, 2021
Dear Zerocool19, Thank you for completing the survey regarding your recent stay at Surestay Hotel by Best Western Vientiane. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Best regards, Ms. Souphaphone Khamsiphane (Toukta) Reservation Officer
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ronntab wrote a review Feb 2021
Laos2 contributions1 helpful vote
The hotel has modern style rooms, clean, bright with great interior design. The hotel staffs are also friendly and helpful. The location is just great, busy area, easy to look for the cafe and restaurants, as well as very close to the night market.
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Review collected in partnership with Best Western
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled
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Response from Souphaphone KHAMSIPHANE, Guest Services / Front Office at SureStay Hotel by Best Western Vientiane
Responded Feb 4, 2021
Dear Ronntab, Thank you for completing the survey regarding your recent stay at Surestay Hotel by Best Western vientiane Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Best regards, Ms. souphaphone Khamsiphane (Toukta) Reservation officer
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hoopchangcherpao wrote a review Jan 2021
1 contribution
Good servicing and all the hotel staffs are polite and good time management and what I like most is the hotel location is close the Mekong river bank so and other café' shops so that we don't need to walk a long way to buy something or food in overall
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Review collected in partnership with Best Western
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled
Helpful
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Response from Souphaphone KHAMSIPHANE, Guest Services / Front Office at SureStay Hotel by Best Western Vientiane
Responded Jan 25, 2021
Dear hoopchangcherpao, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Best regards, Souphaphone KHAMSIPHANE (Ms.) Reservation Officer
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thitaweesp wrote a review Jan 2021
3 contributions
Room very clean and new. All hotel staffs so good service. Bed so comfortable. Elevator so fast. There have gym, many machine and good landscape. Very impression of this hotel. I stay here every time when i in Vientiane.
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Review collected in partnership with Best Western
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled
Helpful
Share
Response from Souphaphone KHAMSIPHANE, Guest Services / Front Office at SureStay Hotel by Best Western Vientiane
Responded Jan 25, 2021
Dear Khun Thitaweesp, Greetings from Surestay Hotel by Best Western Vientiane We are thankful to see that you spent some time to share with us some feedback. We are always very happy to hear from our guests that they love us and we always share comments like yours with the staff in order to motivate them to continue doing the great job they always do and strive for. It is great to see that you enjoyed overall in our hotel. You have only kind words towards our staff. We hope we can see you back again in the near future. Best regards, Ms. Souphaphone KHAMSIPHANE Reservation Officer
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sayejo1 wrote a review Dec 2020
Ho Chi Minh City, Vietnam1 contribution
Great place, modern, excellent helpful staff, good gym, great location close to night markets, many cafes and restaurants at your doors step and within a short walk, great views over the Mekong River.
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Review collected in partnership with Best Western
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Souphaphone KHAMSIPHANE, Guest Services / Front Office at SureStay Hotel by Best Western Vientiane
Responded Jan 25, 2021
Dear sayejo1, Thank you for completing the survey regarding your recent stay at Surestay Hotel by Best Western Vientiane. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Best Regards, Ms. Souphaphone KHAMSIPHANE Reservation Officer
Read more
Previous
PRICE RANGE
$54 - $67 (Based on Average Rates for a Standard Room)
LOCATION
LaosVientiane PrefectureVientiane
NUMBER OF ROOMS
68
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Frequently Asked Questions about SureStay Hotel by Best Western Vientiane
Which popular attractions are close to SureStay Hotel by Best Western Vientiane?
Nearby attractions include Tai Baan (0.04 miles), Mekong Riverside Park (0.09 miles), and Lao Textiles (0.2 miles).
What are some of the property amenities at SureStay Hotel by Best Western Vientiane?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at SureStay Hotel by Best Western Vientiane?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at SureStay Hotel by Best Western Vientiane?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at SureStay Hotel by Best Western Vientiane?
Yes, paid private parking nearby, street parking, and valet parking are available to guests.
What are some restaurants close to SureStay Hotel by Best Western Vientiane?
Conveniently located restaurants include Annabelle City Restaurant Café Bakery, Jamil Zahid Punjabi Restaurant, and Common Grounds Cafe and Bakery.
Are there opportunities to exercise at SureStay Hotel by Best Western Vientiane?
Yes, guests have access to a fitness center during their stay.
Does SureStay Hotel by Best Western Vientiane have an airport shuttle?
Yes, SureStay Hotel by Best Western Vientiane offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does SureStay Hotel by Best Western Vientiane have airport transportation?
Yes, SureStay Hotel by Best Western Vientiane offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at SureStay Hotel by Best Western Vientiane?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at SureStay Hotel by Best Western Vientiane?
The staff speaks multiple languages, including English and Thai.