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SureStay Hotel by Best Western Vientiane

13 reviews
#37 of 134 Hotels in Vientiane
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101 Chaoanou Rd, Watchan Village Chanthabouly District, Vientiane 10100 Laos
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Room & Suite (14)
Dining (4)

About

5.0
Excellent
13 reviews
#37 of 134 hotels in Vientiane
Cleanliness
Service
Contemporary mid-scale hotel and conveniently located in the heart of Vientiane. Features 68 comfortable, contemporary and well equipped rooms with city and Mekong River view. Our 47 Superior, 12 Deluxe, 7 Executive room and 2 suite rooms all come equipped high-tech amenities such as free Wi-Fi and flat-screen TVs with satellite channels, plus in-room safety box, hair-dryer, bathrobes, slippers etc.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Airport transportation
Business Center with Internet Access
Fax / photocopying
Spa
Paid private parking nearby
Street parking
Free internet
Wifi
Public wifi
Free wifi in the business center
Internet
Bar / lounge
Restaurant
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Snack bar
Rooftop bar
Shuttle bus service
Taxi service
Foot massage
Full body massage
Head massage
Massage
Neck massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Good to know
Languages Spoken
English, Spanish, Thai, Vietnamese
13Reviews0Q+A2Room tips

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Popular mentions
Will definitely come again
Surestay Hotel definitely went way past my expectations. Excellent service and friendly staff, nothing but praise for every single one of them. Spa, rooftop bar and restaurant top notch service. Highly recommended
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Review collected in partnership with this hotel
Date of stay: February 2020
Comfortable, Friendly Staffs
It is a simple, low density hotel that is close to the night market, the restaurants, the cafes and some of the temples. The hotel room is so comfortable that we enjoyed very much in the room. The staffs were very friendly and accommodative to our questions and requests. All of that, I am really grateful that I have made a choice to book a stay with Sure Stay.
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Review collected in partnership with this hotel
Date of stay: February 2020
Response from HMSurestayVientiane, General Manager at SureStay Hotel by Best Western Vientiane
Responded 1 week ago
Dear Leekian Thank you very much for your recent stay with us at SureStay Hotel by Best Western Vientiane and thank you very much for your kind review. We are happy to hear that you enjoyed your stay with us. That is a very kind compliment we got. We will definitely share your review with the team and will congratulate all of them that they made your stay really special. We certainly look forward to welcoming you back in the near future when you have plan to Vientiane. Have a great day Mr. Putthithorn ONGSIRIKUL Hotel Manager
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Good Hotel
Spacious room, big bed, almost completed amenities, friendly staff & good service provided. Location strategic, easy to find food as there are a lots of cafe & stalls surrounding. There’s a 7-day night market at the riverside. Ideal hotel for traveller or business trip.
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Review collected in partnership with this hotel
Date of stay: February 2020Trip type: Traveled on business
Response from HMSurestayVientiane, General Manager at SureStay Hotel by Best Western Vientiane
Responded 2 weeks ago
Dear Aling Greetings from the SureStay Hotel by Best Western Vientiane! Thank you so much for your kind review, it means the world to us. We want nothing more than for all of our guests to have an experience just like yours! We were delighted to read you enjoyed the stay and you were happy with the every single aspect of the hotel and that you found our staff to be great. Please let me know the next time you stay with us and we will happily to have an opportunity to service you once again when you have plan to Vientiane. We hope to see you soon here at SureStay Hotel by Best Western Vientiane. Best Regards, Putthithorn ONGSIRIKUL Hotel Manager
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Great hotel
Hotel is new and decorate as well. Staffs are friendly and helpful. Location is awesome, you can walk to either dark market or bus stop in a few minutes. Most of famous cafe and restaurant are walkable within 1 kilometers.
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Review collected in partnership with this hotel
Date of stay: January 2020
Response from HMSurestayVientiane, General Manager at SureStay Hotel by Best Western Vientiane
Responded 4 weeks ago
Dear Somchanl Thank you for taking the time to leave us good feedback. We are extremely happy to see that you consider every aspect of our beautiful hotel to be 5 stars. We will share your comments with all staff during our departmental meetings and I am sure this will motive our staff to continue doing such great work. We look forward to seeing you back here at SureStay Hotel by Best Western Vientiane soon. Warm regards, Putthithorn ONGSIRIKUL Hotel Manager
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Top Hotel
New hotel, great finishes and awesome rooms with most comfortable bed ever! Staff brilliant! Great location a few meters from the Mekong river but not on the busy street. Walking distance to almost everything. Shuttle service to airport if required for a fee.
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Review collected in partnership with this hotel
Date of stay: December 2019Trip type: Traveled as a couple
Response from HMSurestayVientiane, General Manager at SureStay Hotel by Best Western Vientiane
Responded Jan 13, 2020
Dear Leighmaingard Warmest greetings from SureStay Hotel by Best Western Vientiane. Thank you so much for your kind review, it means the world to us. We want nothing more than for all of our guests to have an experience just like yours! We were delighted to read you enjoyed the hotel and our excellent staff and we thank you for sharing your comments with us. Once again thank you for your time and we look forward to have an opportunity to service you once again in the near future when you have plan to Vientiane. Best Regards, Putthithorn ONGSIRIKUL Hotel Manager
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PRICE RANGE
$54 - $88 (Based on Average Rates for a Standard Room)
LOCATION
LaosVientiane PrefectureVientiane
NUMBER OF ROOMS
68
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Frequently Asked Questions about SureStay Hotel by Best Western Vientiane
Which popular attractions are close to SureStay Hotel by Best Western Vientiane?
Nearby attractions include TaiBaan (0.04 miles), Lao Textiles (0.2 miles), and Mekong Riverside Park (0.09 miles).
See all nearby attractions.
What are some of the property amenities at SureStay Hotel by Best Western Vientiane?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
See all property amenities.
Which room amenities are available at SureStay Hotel by Best Western Vientiane?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
See all room amenities.
What food & drink options are available at SureStay Hotel by Best Western Vientiane?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
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Is parking available at SureStay Hotel by Best Western Vientiane?
Yes, paid private parking nearby, street parking, and valet parking are available to guests.
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What are some restaurants close to SureStay Hotel by Best Western Vientiane?
Conveniently located restaurants include Al Haram Restaurant, Common Grounds Cafe and Bakery, and Annabelle Cafe.
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Are there opportunities to exercise at SureStay Hotel by Best Western Vientiane?
Yes, guests have access to a fitness center during their stay.
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Does SureStay Hotel by Best Western Vientiane have an airport shuttle?
Yes, SureStay Hotel by Best Western Vientiane offers an airport shuttle for guests. We recommend calling ahead to confirm details.
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Are any cleaning services offered at SureStay Hotel by Best Western Vientiane?
Yes, dry cleaning and laundry service are offered to guests.
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Which languages are spoken by the staff at SureStay Hotel by Best Western Vientiane?
The staff speaks multiple languages, including English, Spanish, Thai, and Vietnamese.
See all property amenities.
Are there any historical sites close to SureStay Hotel by Best Western Vientiane?
Many travelers enjoy visiting Great Sacred Stupa (Pha That Luang) (2.4 miles).
See all nearby attractions.
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