We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

SureStay Hotel by Best Western Vientiane

Save
Share
101 Chaoanou Rd, Watchan Village Chanthabouly District, Vientiane 10100 Laos
Expedia.com
Hotels.com
Travelocity
eDreams
Snaptravel
Orbitz.com
View all 12 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (5)
Room & Suite (31)
Dining (10)

About

#27 of 146 hotels in Vientiane
Location
Cleanliness
Service
Value
Contemporary mid-scale hotel and conveniently located in the heart of Vientiane. Features 68 comfortable, contemporary and well equipped rooms with city and Mekong River view. Our 47 Superior, 12 Deluxe, 7 Executive room and 2 suite rooms all come equipped high-tech amenities such as free Wi-Fi and flat-screen TVs with satellite channels, plus in-room safety box, hair-dryer, bathrobes, slippers etc.
Read more
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Airport transportation
Business Center with Internet Access
Spa
24-hour security
Paid private parking nearby
Wifi
Bar / lounge
Restaurant
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Happy hour
Snack bar
Rooftop bar
Shuttle bus service
Taxi service
Foot massage
Full body massage
Head massage
Massage
Neck massage
Baggage storage
Concierge
Non-smoking hotel
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Show more
Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Bidet
Room service
Safe
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Landmark view
Non-smoking rooms
Good to know
Languages Spoken
English, Thai
28Reviews0Q+A3Room tips
Traveler rating
  • 22
  • 5
  • 1
  • 0
  • 0
Time of year
Traveler type
Language
Selected filters
  • Filter
  • English
Popular mentions
Naruemon_Kumprew wrote a review Feb 18
1 contribution
Excellent locations with fantastic staff service, Bed very soft and comfortable to get deep sleep. Internet also excellent, The breakfast service - Croissant is the best with salad bar and other menu that can be order.
Read more
Review collected in partnership with Best Western
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Souphaphone KHAMSIPHANE, Guest Services / Front Office at SureStay Hotel by Best Western Vientiane
Responded 6 days ago
Dear Naruemon, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Best regards, Ms. Souphaphone Khamsiphane (Toukta) Reservation Officer
Read more
jaybee wrote a review Feb 6
Vientiane, Laos11 contributions2 helpful votes
First the luxurious vehicle when they picked me up was so impressive. great hospitality from staff, simple breakfast experience, very close to night market in Mekong, spacious room & well furnished with complete amenities, bed was so comfortable! Overall it's a great hotel in town!
Read more
Date of stay: January 2021
Value
Cleanliness
Service
Helpful
Share
Response from Souphaphone KHAMSIPHANE, Guest Services / Front Office at SureStay Hotel by Best Western Vientiane
Responded 3 weeks ago
Dear Zerocool19, Thank you for completing the survey regarding your recent stay at Surestay Hotel by Best Western Vientiane. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Best regards, Ms. Souphaphone Khamsiphane (Toukta) Reservation Officer
Read more
ronntab wrote a review Feb 3
1 contribution
The hotel has modern style rooms, clean, bright with great interior design. The hotel staffs are also friendly and helpful. The location is just great, busy area, easy to look for the cafe and restaurants, as well as very close to the night market.
Read more
Review collected in partnership with Best Western
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
Helpful
Share
Response from Souphaphone KHAMSIPHANE, Guest Services / Front Office at SureStay Hotel by Best Western Vientiane
Responded 3 weeks ago
Dear Ronntab, Thank you for completing the survey regarding your recent stay at Surestay Hotel by Best Western vientiane Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Best regards, Ms. souphaphone Khamsiphane (Toukta) Reservation officer
Read more
hoopchangcherpao wrote a review Jan 2021
1 contribution
Good servicing and all the hotel staffs are polite and good time management and what I like most is the hotel location is close the Mekong river bank so and other café' shops so that we don't need to walk a long way to buy something or food in overall
Read more
Review collected in partnership with Best Western
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
Helpful
Share
Response from Souphaphone KHAMSIPHANE, Guest Services / Front Office at SureStay Hotel by Best Western Vientiane
Responded 4 weeks ago
Dear hoopchangcherpao, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Best regards, Souphaphone KHAMSIPHANE (Ms.) Reservation Officer
Read more
thitaweesp wrote a review Jan 2021
1 contribution
Room very clean and new. All hotel staffs so good service. Bed so comfortable. Elevator so fast. There have gym, many machine and good landscape. Very impression of this hotel. I stay here every time when i in Vientiane.
Read more
Review collected in partnership with Best Western
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
Helpful
Share
Response from Souphaphone KHAMSIPHANE, Guest Services / Front Office at SureStay Hotel by Best Western Vientiane
Responded 4 weeks ago
Dear Khun Thitaweesp, Greetings from Surestay Hotel by Best Western Vientiane We are thankful to see that you spent some time to share with us some feedback. We are always very happy to hear from our guests that they love us and we always share comments like yours with the staff in order to motivate them to continue doing the great job they always do and strive for. It is great to see that you enjoyed overall in our hotel. You have only kind words towards our staff. We hope we can see you back again in the near future. Best regards, Ms. Souphaphone KHAMSIPHANE Reservation Officer
Read more
Previous
PRICE RANGE
$52 - $76 (Based on Average Rates for a Standard Room)
LOCATION
LaosVientiane PrefectureVientiane
NUMBER OF ROOMS
68
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about SureStay Hotel by Best Western Vientiane
Which popular attractions are close to SureStay Hotel by Best Western Vientiane?
Nearby attractions include TaiBaan (0.04 miles), Lao Textiles (0.2 miles), and Mekong Riverside Park (0.09 miles).
What are some of the property amenities at SureStay Hotel by Best Western Vientiane?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at SureStay Hotel by Best Western Vientiane?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at SureStay Hotel by Best Western Vientiane?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at SureStay Hotel by Best Western Vientiane?
Yes, paid private parking nearby, street parking, and valet parking are available to guests.
What are some restaurants close to SureStay Hotel by Best Western Vientiane?
Conveniently located restaurants include Common Grounds Cafe and Bakery, Annabelle 1 Restaurant Café Bakery, and Pomodoro Pizzeria.
Are there opportunities to exercise at SureStay Hotel by Best Western Vientiane?
Yes, guests have access to a fitness center during their stay.
Does SureStay Hotel by Best Western Vientiane have an airport shuttle?
Yes, SureStay Hotel by Best Western Vientiane offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at SureStay Hotel by Best Western Vientiane?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at SureStay Hotel by Best Western Vientiane?
The staff speaks multiple languages, including English and Thai.
Are there any historical sites close to SureStay Hotel by Best Western Vientiane?
Many travelers enjoy visiting Great Sacred Stupa (Pha That Luang) (2.4 miles).