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Lao Poet Hotel

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Rue Hengboun Noy Ban Haysoke, Vientiane 10006 Laos
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Traveler (271)
Room & Suite (72)
Pool & Beach (32)

About

#2 of 146 hotels in Vientiane
Location
Cleanliness
Service
Value
Travelers' Choice
Offering new meaning to urban jungle, Lao Poet Hotel brings a fresh take on city hotel, with stylish surrounds and tropical clime inspired rooms and suites. Featuring 55 rooms and suites and large rooftop pool with Mekong and city views this hotel is likely to be the newest hot spot to stay when visiting Vientiane.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Sauna
Free breakfast
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Wifi
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Complimentary instant cofffee
Rooftop bar
Taxi service
Meeting rooms
Spa
Massage
Rooftop terrace
Baggage storage
Concierge
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
Thai
224Reviews2Q+A16Room tips
Traveler rating
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Popular mentions
Roger M wrote a review Sep 2020
Singapore, Singapore50 contributions25 helpful votes
Nice spacious hotel. Conveniently located near good restaurants and free bicycles for hotel guest. 5 minutes by bike to the Mekong and more food places. Staff was polite and service was good. Will be back if I visit again.
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Date of stay: October 2019Trip type: Traveled as a couple
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andy.karla wrote a review Aug 2020
Ottawa, Canada1,204 contributions492 helpful votes
+1
Upon arrival at the airport there was no airport pick-up as promised by the hotel even though we had emailed our flight and pick-up times. The Front desk person appeared confused and indicated they did not do complimentary airport pick-ups and drop offs even though it is advertised on their web site. Yet within minutes of check in we would get an email from the hotel’s general manager – His ultimate concern was that we would write a good review on Trip Adviser. We had booked an exclusive suite that included certain posted amenities on the web site such as: Welcome drink at the pool bar and happy hour munchies, complimentary airport pick-up and drop off, complimentary mini-bar, four bottles of water in the room along with many other amenities still posted on the web site. The room was uniquely furnished in a funky way and appeared to be what we had booked. However, the mini bar had one bottle of water in it and no one knew about the free mini bar, the 4 free water we were entitled too or the promised fruit basket. The pool area is small and was full of patron’s chain smoking and whom we overheard talking about how they were staying at a hostel close by. Unable to stomach the smoke we left the pool area perplexed as to why the hotel would permit outside guests to use such a small area and drive paying guests away by allowing smoking in such an intimate setting. Later we visited the pool bar where we had been told to go for our happy hour complimentary drink and munchies. The bartender knew nothing about the drinks or the munchies and at our urging to call a manager, he then supposedly called the front desk who he proceeded to inform us also knew nothing about this benefit. On our way out of the hotel to find a drink and something to eat we replied to the GM’s welcome email and received the response that the mini bar, water and fruit must have been missed and that the person who usually served the free drink amenity at the pool bar was on their day off – He could see to the missed room amenities and arrange for a drink when we arrived back at the hotel. Back at the hotel nothing had been done, there was no free drink and no one knew about it. The mini-bar sat empty and still no fruit in the room. We did let the GM know via email. His response led us to believe he was not concerned and our issues were bothering him. Upon check in we noted the room had been made up with a feather mattress cover and feather comforter against our express request for a non- allergenic room on our reservations. We were promised that would be rectified shortly. After dinner the bed had still not been switched to feather free – Another email and we were told the room amenities would now be sorted at turn down. At 9:00 PM we called the front desk and got the message that the feather free bed would be taken care of at turn down. Just after 10:00 PM we called and asked for the duty manager. The duty manager came to our room and appeared confused indicating there was no “Turn Down Service” and that all house keeping staffs had gone home long ago. Being severely allergic to feathers there was no way we would consider risking sleeping on feathers – We were left with no options but to check out of the property and find a safe place to stay. The General manger was again contacted. Again, we explained the whole situation to him including the mini-bar and all the other laps in service promises. Through the duty manager the General Manager conveyed he would cover the cost of transporting us to another hotel of our choosing. We booked this property based on the high “Trip Adviser” rating and after being at the property we realize that the only priority is for the General Manager to receive a high Trip Advisor rating. How we do not know. However, we believe the rating has been manipulated somehow! Nothing promised in the exclusive rooms amenities list exists. All that is promised is a mirage. If it was a real amenity, then surely staffs would know about it. Even turn down was a mirage Should one decide to stay here, be aware of the big sell and the High Trip Advisor ratings are not indicative of what will actually be ones stay experience. It is with deep regret that we booked a stay here – It is a lesson learned that not all is as it appears in life!
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Date of stay: February 2020
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2 Helpful votes
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Kim wrote a review Apr 2020
Austinmer, Australia25 contributions7 helpful votes
+1
3 nights here at this fantastic hotel was a wonderful start to our holiday in Laos. It had style, atmosphere, location, friendly and helpful staff, delicious breakfasts, great rooms...and that rooftop pool and bar overlooking the city! After a day out exploring, it’s a very welcome place to relax, cool off and enjoy a cocktail or beer. Definitely recommend the Lao Poet hotel.
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Date of stay: March 2020
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Jannim1966 wrote a review Mar 2020
3,214 contributions229 helpful votes
+1
Central location in walking distance of all important spots and lots of nice restaurants. Large and clean rooms and bathrooms, nice rooftop bar and pool. Excellent breakfast. Very friendly staff and charming general mother/manager. Wifi not excellent but ok
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Date of stay: March 2020Trip type: Traveled solo
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Dominique wrote a review Mar 2020
1 contribution
Beautiful hotel in the center of Vientiane with an amazing swiming pool on the roof top. Very professional staff and very comfortable rooms. Very well located (quite near everything). Beautiful decoration.
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Date of stay: March 2020
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PRICE RANGE
$59 - $100 (Based on Average Rates for a Standard Room)
LOCATION
LaosVientiane PrefectureVientiane
NUMBER OF ROOMS
55
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Frequently Asked Questions about Lao Poet Hotel
Which popular attractions are close to Lao Poet Hotel?
Nearby attractions include TaiBaan (0.2 miles), Lao Textiles (0.07 miles), and Wat Mixay (0.09 miles).
What are some of the property amenities at Lao Poet Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Lao Poet Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Lao Poet Hotel?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Lao Poet Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Lao Poet Hotel?
Conveniently located restaurants include Common Grounds Cafe and Bakery, Annabelle 1 Restaurant Café Bakery, and Pomodoro Pizzeria.
Are there opportunities to exercise at Lao Poet Hotel?
Yes, guests have access to a pool and a sauna during their stay.
Does Lao Poet Hotel have an airport shuttle?
Yes, Lao Poet Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Lao Poet Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Lao Poet Hotel?
Many travelers enjoy visiting Great Sacred Stupa (Pha That Luang) (2.1 miles).
Is Lao Poet Hotel accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.