We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
TripAdvisor
Vientiane
Post
Inbox
Search

Pacific Vientiane Hotel

Save
Chao Anou Rd, Vientiane 0100 Laos
Lowest prices for your stay
Expedia.com
$19
View Deal
Agoda.com
$24
$16
View Deal
SAVE $8
Free cancellation until 11/24/19
Hotels.com
Trip.com
Hostelworld.com$24
Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Traveler (33)
Room & Suite (50)
Dining (9)

About

Location
Cleanliness
Service
Value
Newly Renovated-Pacific Vientiane Hotel open from 1st Oct 2017! ​ In August 2017, Pacific Vientiane Hotel was renovated with the East-West Boutique Style. Creating the wonderful stay with a conformable environment is our main mission of renovation. Moreover, the meaning of our renovation is not only about new out-looking but also about new professional services. Customer’s contentment is our motivation of improvement.
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Breakfast available
Bicycle rental
Children Activities (Kid / Family Friendly)
Airport transportation
Fax / photocopying
Spa
Street parking
Parking
Free internet
Wifi
Public wifi
Internet
Car hire
Taxi service
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Laundry service
Ironing service
Show more
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Safe
Refrigerator
Extra long beds
Bath / shower
Bottled water
Clothes rack
Hair dryer
Show more
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Languages Spoken
English, French, Japanese, Thai and 1 more
68Reviews0Q+A5Room tips
Traveler rating
  • 24
  • 28
  • 8
  • 4
  • 4
Time of year
Traveler type
Language
  • More languages
Selected filters
  • Filter
  • English
Popular mentions
Pacific Vientiane Hotel can be located with ease especially when using google maps.Free breakfast is served with coffee or tea. Beside the hotel is an Italian restaurant. Orders can be done through the reception if you wish to have your meals delivered.
Read more
Stayed at pacific vientiane hotel is very convenient and it is a good place to stay. It is near many place that you wnat to go and this is a simple hotel that provides a clean bed and bathroom.They also have breakfast in the morning. It is very simple, but it is very delicious.About AC and wifi are working well and very fast. They also have a fan in the room. It looks very lovely. There is a good location to stay and all staff are friendly and helpful. The important thing is very good price to stay at pacific vientiane hotel.
Read more
This is a simple hotel that provides a clean bed and bathroom. It's good if you just want to spend the night and it's priced accordingly. Breakfast was simple but very tasty. Location is excellent, within walking distance to the main attractions of Vientiane. Staff is helpful and supportive. The only major drawback is the lack of an elevator, which can be a problem if you are carrying heavy luggage.
Read more
Booked a "deluxe" twin for two nights but left after the first night. It was tiny, badly finished, uncomfortable, not properly cleaned and the staff were miserable. We moved to Vientiane Garden Villa which was cheaper, huge room with balcony,free breakfast and outdoor pool - no comparison!
Read more
Response from Kentaro K, Manager at Pacific Vientiane Hotel
Responded Jul 29, 2019
Dear Dawn Thanks for your feedback. However we do not have deluxe twin bed room in our property so probably you misunderstanding another hotel for the review.
Read more
This hotel ruined my plans for the only day in Vientiane and my last day in Laos. I specifically booked it because it allowed credit card payment. I know hostels and guesthouses usually keep a deposit in case you damage the property as they do not have card payment facilities but a 3 start hotel?? After paying in full my stay with my credit card, therefore having them all my credit card details, they asked if they could keep my passport, i found it super weird for a hotel that has already your credit card details, I said no as i wanted to rent a bike/motorbike to visit the city (i had only one day) i said they could have a copy (they had a printer that i dont know what they use it for) but according to them a copy of the passport is nothing? Nothing?? A copy of my passport is all i have ever given even to ask for a Residence permit in another country. What did they want to do with my passport?? Then they refused my stay, they said i could not stay if i did not leave my passport... ok, i ask for a refund and i would leave. But instead of a refund they charged me twice! It took a while to actually get a refund of the second charge which by the way she initially did not want to admit that she had done. With all this mess she said that a copy of the passport would be ok but i insisted in having my refund first. Once i got the refund for my second charge (a more senior person came for that) i offered my passport for them to copy/write down any detail they need to keep a record of guests (only reasons hotels can request your passport for) but again a copy was not enough for whatever they want the passport for... dodgy dodgy... They asked me 200000 kip deposit instead ofy passport, i had no that huge amount being my last day in Laos and i did not want to take cash out as ATM in Laos charge a huge commission and the exchange rate is very bad, i dont think i had to sacrifice my economy for using/safekeeping my own passport which i have an obligation for plus they had my credit card details!!! I asked for a refund and chose not to stay there but they refused to refund me even though they do not tell you they keep your passport until they have charged you. As i result i had to leave my passport and could not rent a bike, i could not enjoy Vientiane and make my plans because this hotel does not trust their guests; why should the guest trust them when they have your real passport and your credit card details? What else anyome need to fraud your bank account? I felt like a prisioner for not being able to use my own passport being me the only legitimate person to keep it and insulted for being told what to do with my economy and now i have so much security and safety concerns that i have canceled my credit card being this a huge inconvenience too. Even when i request to have my passport to do the check in of my flight next morning and book a second flight they asked me 200000!!!! Really??? To use my own passport? I took my passport and went up my room telling them to call police if they had any problem which obviously they didn't do. It is one of those places where they think guests are there to damage or stealing their property, one of those that do no trust you and make you feel uncomfortable; they might haverenovated have renovated it but it is still very old school and the shower was a horrible the sink tap was broken, the bed is hard and uncomfortable and it is noisy all night along. Not recommended.
Read more
Response from Kentaro K, Manager at Pacific Vientiane Hotel
Responded Jul 29, 2019
Dear Mezz11 Thanks for your feedback. We do not keep guest creditcard information upon check in so probably you misunderstand another hotel for the review. We normally keep deposit or passport as same as another hotel during guest's stay. We will return it upon check out.
Read more
Previous
PRICE RANGE
$19 - $28 (Based on Average Rates for a Standard Room)
LOCATION
LaosVientiane PrefectureVientiane
NUMBER OF ROOMS
36
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Pacific Vientiane Hotel
Which popular attractions are close to Pacific Vientiane Hotel?
Nearby attractions include TaiBaan (0.2 miles), Lao Textiles (0.2 miles), and Wat Mixay (0.2 miles).
What are some of the property amenities at Pacific Vientiane Hotel?
Some of the more popular amenities offered include free wifi, free parking, and airport transportation.
Which room amenities are available at Pacific Vientiane Hotel?
Top room amenities include air conditioning, a refrigerator, and blackout curtains.
What food & drink options are available at Pacific Vientiane Hotel?
Guests can enjoy breakfast during their stay.
Is parking available at Pacific Vientiane Hotel?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Pacific Vientiane Hotel?
Conveniently located restaurants include PDR - Pizza da Roby, Earth, and Common Grounds Cafe and Bakery.
Does Pacific Vientiane Hotel have an airport shuttle?
Yes, Pacific Vientiane Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Pacific Vientiane Hotel?
The staff speaks multiple languages, including English, French, Japanese, Thai, and Vietnamese.
Are there any historical sites close to Pacific Vientiane Hotel?
Many travelers enjoy visiting Great Sacred Stupa (Pha That Luang) (2.2 miles).