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Rixos President Astana Hotel

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275 Reviews from our TripAdvisor Community

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Showing 174: English reviews
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Good food, great rooms, nice bathrooms, window opens, good internet/wifi, very nice staff, fab pool/gym, salon, and spa, but spa rates are almost equivalent to US rates - very expensive!!! Bit slow in responding to needs in the room (eg. water)

Helpful?
Thank Mango P
Karaganda, Kazakhstan
Level Contributor
131 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great things in this hotel: Charming reception with the lady elegantly clad in Kazakh regalia, the pampering treatment in the spa, the exquisite rooms, the pool so clean and grand, the meals all mouth watering, the staff courteous and duty conscious, the guest relations manager ensuring that the smallest request is granted in 5 minutes maximum. My children loved the... More 

Helpful?
Thank Phillipa S S
Tansel_Tercan, Генеральный директор at Rixos President Astana Hotel, responded to this review

Dear Phillipa S S, Thank you very much for taking your time to share your experience with such lovely review of your recent stay at Rixos President Hotel Astana. We are delighted to receive your feedback and appreciate your kind gestures in sharing the picture which were taken during your experience with us. I am thrilled to read of what... More 

Rome
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I went back to rixos after 6 months and level of service still up to expectations. Restaurants and bars offer a great choice of food, quality and taste are above Astana average. The italian Chef Oreste is giving a plus. Always available and willing to suggest and help you on your choice. He even cooked him self for us. Great... More 

Helpful?
Thank DonBalla
Tansel_Tercan, Генеральный директор at Rixos President Astana Hotel, responded to this review

Dear DonBalla, Thank you very much for your wonderful review! Being "top hotel" is just the best compliment we can ask for and the team was very proud to read your comments. Thank you! We are truly delighted that you noticed and appreciated the professionalism and attentiveness of our entire team and especially our chef Oreste Mancini, whose only goal... More 

Astana, Kazakhstan
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

My favorite hotel in Astana! It's located in the city center with beautiful view . Welcoming team , perfect service! It's best place for event or wedding. And what is my lovely things at this hotel it's a food!!!! Italian chef Oreste Mancini create gastronomical masterpieces! You will really enjoy it! Lunch or dinner at L'Olivo restaurant will make you... More 

Helpful?
Thank MariaKleo
Tansel_Tercan, Генеральный директор at Rixos President Astana Hotel, responded to this review

Dear MariaKleo, Thank you for taking the time to write such a lovely review. I am delighted to read that you had such a great time when visit us and would like to thank you for your compliments towards the hotel. Your generous words of praise will certainly be conveyed to Oreste Mancini and shared among our team member. We... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

The best pace in Astana in terms of food quality, amazing talented chef that takes you to another level of dining luxurious experience Amazing ideas for brunch every Sunday and a lot of variety in food from international cuisines Highly Recommended

Helpful?
Thank neruub n
Tansel_Tercan, General Manager at Rixos President Astana Hotel, responded to this review

Dear neruub n, Thank you for taking the time to share your experience with us. We were so pleased to learn of your fantastic review of Rixos President Hotel Astana. It fills us with great joy to know that you had great experience whilst you were staying with us. We pride ourselves on our personalized service, so it is always... More 

Istanbul, Turkey
Level Contributor
29 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It would not be outlandish to say that this Rixos is one of the best in Central Asia Region. With its great location, it has all the amenities for which a business traveller may ask. The Spa and Fitness room were more than adequate. Although I never used it myself, I would imagine that free international calling from their IP... More 

Helpful?
Thank Kamillo681
Tansel_Tercan, General Manager at Rixos President Astana Hotel, responded to this review

Dear Kamillo681, Thank you very much for taking your time to review your recent stay with us. I am delighted to know that you found Rixos President Astana to be the "outlandish hotel" with great amenities that met your expectations. At Rixos President Hotel Astana, the comfort and satisfaction of our esteemed guests is always our priority. I sincerely apologies,... More 

Vancouver, Canada
Level Contributor
119 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 214 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Loved my stay at the Rixos Astana and was very glad I splurged to treat myself. Hotel held up to Rixos name, and was just the same as the 3 other properties in Kazakastan; clean, quiet luxurious rooms, great breakfast and excellent staff. Hotel is a bit of walk to restaurants and famous dome mall, but main pedestrian stip is... More 

Helpful?
Thank Leslie B
Tansel_Tercan, General Manager at Rixos President Astana Hotel, responded to this review

Dear Leslie B Thank you very much for taking your time to review your recent stay with us. We are glad to read that you enjoyed stay with us. I will be passing on your brilliant feedback to the rest of my team .I’m thrilled to learn that my staff did everything possible to make your stay a memorable one.... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 6, 2016

NIce luxery hotel in the city center with SPA. It has a wide secured area. From the hotel you can easily reach main sightseeings. Breakfast is very good. In the hotel in the evening you can go the pub, that is placed in front of the hotel lobby.

Helpful?
Thank maxx1e
Kantarcioglu, Asst. General Manager (Operations) at Rixos President Astana Hotel, responded to this review

Dear maxx1e, Thank you for sharing this brilliant review of your stay with us. I am delighted that you were able to visit our Irish Pub and the Spa Center and that you found them all to be cozy and comfortable. I will be sharing these great comments with our managers. Once again, thank you for such a wonderful feedback.... More 

Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 29, 2016

Rixos Astana location is marvellous, rooms are quite and big enough. Service is very good. Irish pub near the lobby is very cozy and nice one. They have Guiness there. Hotel's spa&gym are really good. But prices are huge, even comparing to Europe

Helpful?
Thank Vit D
Kantarcioglu, Asst. General Manager (Operations). at Rixos President Astana Hotel, responded to this review

Dear Vit D, Thank you very much for taking your time to write this wonderful review about your stay with us at Rixos President Hotel Astana. I am delighted to hear that you had a thoroughly enjoyable experience and it gives me great pleasure to read your kind words on our central location, well appointed rooms, and perfect service. We... More 

London, United Kingdom
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 27, 2016

Huge Russian style hotel with massive vaulted ceilings and luxury fitting. Rooms are well equipped and plush. Food is very good and service excellent. Astana is a generally bleak city and there are no great views from the hotel Windows. However the hotel is opulent and luxurious.

Helpful?
Thank AidaAinsworth
Kantarcioglu, Asst. General Manager (Operations) at Rixos President Astana Hotel, responded to this review

Dear AidaAinsw, Thank you very much for your lovely review. I am pleased to hear that you had an amazing stay with us at Rixos President Hotel Astana. I am pleased to hear that you had such wonderful experience and great time, and I am pleased that every member of my staff went above and beyond to assure your satisfaction... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Rixos President Astana combines the peak of comfort and luxury in Astana. Classically inspired yet fresh and eco-friendly, this luxury hotel's accommodation options are among the city's most spacious. Of the 184 guest units, including 4 Junior Suites, 2 Premium Suites, 12 Presidential Suites and 2 Royal Suites, the most spacious accommodation in Astana, all are offering magnificent view of the city. In-room facilities are geared to the needs of international business travelers. Rixos President Astana blends local tastes and world cuisines with style and luxury. Destined to be among the city's hottest see-and-be-seen destinations, Rixos President Astana features lifestyle restaurants with the finest dining and nightlife in Astana. Our international and globally experienced Food & Beverage Team provides the best and most authentic culinary experiences. Located in the heart of Astana, Rixos Wellness & SPA is city's most luxurious retreat. A place to unwind, restore and invigorate the body and mind. Surrounded by gentle interiors, advanced fitness equipment, an expansive swimming pool, steam room, sumptuous treatment areas, it brings relaxation, wellness and fitness to the core. The Spa features relaxing treatment rooms as well as the sensual bathing retreats Hamam, which allows fully immerse in exotic Turkish ritual ambience. Relaxation lounge is the ideal place to have a rest between appointments. The Spa offers an extensive range of treatments, including different types of massage, facials and body treatments. Rixos President Astana offers over 1,000 square meters of functional space, including seven meeting and event facilities to host official receptions, conferences, business and private meetings and banquets. Choose from our many distinguished venues, and our attentive staff will organize, oversee and deliver every last detail of your event, conference or special occasion. Discover flexible spaces that adapt perfectly to your meeting purpose. ... more   less 

Additional Information about Rixos President Astana Hotel

Address: Kunayeva St. 7, Astana 010000, Kazakhstan
Location: Kazakhstan > Akmola Province > Astana
Price Range: $119 - $456 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rixos President Astana Hotel 5*
Number of rooms: 184
Reservation Options:
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Also Known As:
Rixos President Astana
Hotel Style:
#1 Spa Hotel in Astana
#1 Business Hotel in Astana
#2 Luxury Hotel in Astana
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