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Jumbaktas Hotel

#11 of 49 Hotels in Astana
Certificate of Excellence
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65 Reviews from our TripAdvisor Community

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Showing 23: English reviews
Almaty, Kazakhstan
Level Contributor
53 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 27, 2016

If there is no place in Hilton across the road, Jumbaktas (Zhumbaktas) Hotel is a pretty good place to stop. Well made interior, very large rooms, good bed, nice bathroom and very nice breakfast! I've stayed there for one night and there is actually nothing wrong with this place! And I am Hypercritical, you know :)

Helpful?
Thank Maxim G
San Donato Milanese, Italia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 26, 2016

The goods: the hotel is clean, the room was very large, the personnel very kind even if a little shy The bad: In my room window there was a missed curtain, so it wasn't possible to have dark. My room stinks, probably it was a smoking room in the past (I told this to the concierge and they have done... More 

Helpful?
Thank Figundim
Ulaanbaatar, Mongolia
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 18, 2015 via mobile

Pros: Excellent location, reasonable price for rooms and airport transfer, free fast wifi, descent breakfast, big bed, polite staff, fast check-in Cons: room interior, pillows, no kettle, bathroom interior, safe inside the wardrobe wasn't mounted to the wall,

Helpful?
Thank Hagisan
Nurlan Y, Администратор at Jumbaktas Hotel, responded to this review

Many thanks for your feedback! We will pay attention to your comment and fix them. Hope to see you again in our Hotel! More 

Moscow, Russia
Level Contributor
128 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed April 16, 2015 via mobile

Business room costs 187 eur and has separate bedroom, but without TV and without windows!) I prefer bedroom to have window(s), it's not a prison. Free wifi Cheap equipment like hair dryer, tap/shower etc. Location is 3/5, left bank. Good hotel is usually in details, I.e. Can you imagine that there is no power socket/outlet on/near the table, which is... More 

Helpful?
Thank Alexander S
Nurlan Y, Администратор at Jumbaktas Hotel, responded to this review

Dear Alexander. Thank you for your feedback. We will try to figure out all the issues that you had. More 

Level Contributor
35 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed February 12, 2015 via mobile

The hour location is very convenient for anyone who comes to Astana for business since it is literary next door to all the major Ministries and KMG buildings. The design is very modern, but inspired by Kazakh ornament. Staff is very friendly and helpful. The rooms are very spacious even if you book single. The food served in the restaurant... More 

Helpful?
1 Thank yurbor
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed August 14, 2014

Dont understand why everybody speaks good about this hotel ? Very poor hotel max 2,5 stars, all is imported from China and is broken. I had several problems during my stay: Broken shower, entrance door and noice from construction works! I had a problem with my door and 5 people cant solve the problem i stayed for 2 hours in... More 

Helpful?
1 Thank Andrei D
Nurlan Y, Менеджер по связям с общественностью at Jumbaktas Hotel, responded to this review

We would like to thank you for your feedback following your stay at Jumbaktas Hotel Astana. We will try to figure out all the technical issues and do some renovation of the furniture. Concerning your comments please kindly advise, employees of which departments suppose to be trained better in their English language skills in your opinion and what kind of... More 

Toulouse, France
Level Contributor
114 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed June 13, 2014

location as convenient, and service adequate, though nothing really fabulous. rooms layout are not really convenient. the most negative point being the bathroom, with this shower with huge step to get in. staff was nice and trying their best.

Helpful?
Thank Wannabecanadian21
Level Contributor
93 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed June 5, 2014

On my 1st trip to Astana I stayed in Jumbaktas Hotel, I was very pleased with the quality of the rooms and the friendliness of the staff. So....it became my regular hotel for Astana. Good rooms, comfortable mattresses, adequate bathroom and good wardrobe with safe. Breakfast is catered for every one. If it is not, or finished, they will make... More 

Helpful?
2 Thank Ray A
Champaign-Urbana, Illinois
Level Contributor
95 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed May 9, 2014

Stayed there for 3 night on my last business trip. They have arranged an airport transfer for me, so that was nice. Check in was fine and friendly. Service is fine too. Where they need help is their bar area. Need more seating, needs to have knowledgeable staff. Waitress didn't know what their local foods were maid out of. Buffet... More 

Helpful?
Thank Galina M
Nurlan Y, Менеджер по обслуживанию клиентов at Jumbaktas Hotel, responded to this review

Dear Galina, We would like to thank you for your feedback following your recent stay at Jumbaktas Hotel Astana. We will definitely pay more attention to our team members. And concerning lobby bar area, by the end of this year we plan to significantly expand it's size. We would like to thank you for your comment and to sincerely apologize... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
We are glad to offer you for guests accommodation Zhumbaktas hotel - the only business hotel in Astana executed in magnificent national style. The hotel is located on the left bank of Astana, in a quiet area, close to institutions such as the "House of Ministries", "KazMunayGaz", "Government House" and "Ak Orda". Exhibition Center "Korme" (10 min. walking) and the SEC "Khan Shatyr" (10 min. walking) are also located close to the hotel. Jumbaktas offers 60 rooms with beautiful panoramic view of the modern capital of Kazakhstan. A wide choice of accommodation options from Standard rooms to Presidential apartments allow each guest to make the right choice according to personal preferences. Most rooms have a Studio category (from 24 sq.m), which gives a feeling of space and abundance of air. ... more   less 

Additional Information about Jumbaktas Hotel

Address: Karasakal Erimbet St. 65, Astana 010000, Kazakhstan
Location: Kazakhstan > Akmola Province > Astana
Price Range: $104 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Jumbaktas Hotel 4*
Number of rooms: 60
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Hotel Style:
#4 Business Hotel in Astana
#8 Luxury Hotel in Astana
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