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G Empire Hotel

71 reviews
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Traveler (23)
Room & Suite (36)
Business Center & Event Rooms (1)
Overview
  • Excellent18%
  • Very good23%
  • Average34%
  • Poor16%
  • Terrible9%
Apr 18, 2017
“below average hotel”
Dec 29, 2017
“Superb”
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
4.0 Star Hotel
All hotel details
Rooms
Mar 4Mar 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (71)Write a Review
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1 - 5 of 30 reviews
Reviewed December 29, 2017 via mobile

Excellent hotel. Easy to find and good welcome at reception. Was upgraded to a huge suite of two rooms, which bosses me :) good breakfast though the bread was hard. Seems popular with the locals too, always a good sign.

Thank Daran71
Reviewed September 9, 2017 via mobile

Reception is ugly, rooms are big (at least business class rooms that we had) but old, carpwting on the floor stained. Jacuzzi did not work and was dirty, bathtub was clogged we asked to fix it in 3 consecutive days it was done on 4th...More

Thank Anna A
Response from Талгат Х, Менеджер по связям с общественностью at G Empire HotelResponded September 10, 2017

We're here because we care. Thanks for your feedback! The above mentioned problems are known to us and we are working on their elimination.

Reviewed September 7, 2017 via mobile

Stayed for 4 days. Downtown location is a blessing in disguise. Rooms are standard. Food is superb. Staff gentle and ready to help at all times. Sushi at the restaurant is highly recommended. Prices at the restaurant and the cafe are reasonable. Drinks menu is...More

Thank Gaurav G
Response from Талгат Х, Менеджер по связям с общественностью at G Empire HotelResponded September 10, 2017

Good day! Thank you for great feedback! We are trying to be better for you!

Reviewed May 1, 2017 via mobile

At short notice I found myself at this hotel and it was ideal. Fishpond in the lobby -winner! Nice big room, basic facilities, surprisingly good food and a mega market next door. Green market just a hundred yards down the road and city centre just...More

Thank Duncan E
Reviewed April 18, 2017

Dont be fooled by the photographs for the hotel, its situated in old town... which is convenient. However the room are very old and dated, my room had an old analog tv, with no Digital TV at all....... the rooms looked like its from the...More

Thank HealingHandsSyd
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About
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Free Parking
Breakfast included
Bar/Lounge
Fitness Center with Gym / Workout Room
Hotel Amenities
Business Center with Internet Access
Room Service
Free Parking
Breakfast included
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Dry Cleaning
Meeting Rooms
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Details
Price range
$34 - $49 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Luxury Hotel in Astana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
$34 - $49 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Luxury Hotel in Astana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
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Traveler (23)
Room & Suite (36)
Business Center & Event Rooms (1)
Questions & Answers
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Room Tips
"have a look around, there are better hotels, Hilton, Marriot and Radisson are in Astana ( newtown.) If you..."
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"Front side has a lot of outdoor light and curtain wasn't opaque, so perhaps best to go for a back room."
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"'Green Supermarket" just next door. Very convenient. 'Small Supermarket' across the road..."
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"Choose a room facing the back of the hotel to avoid traffic noise."
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