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Grand Park Esil

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Grand Park Esil
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117 Reviews from our TripAdvisor Community

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Showing 73: English reviews
Vilnius, Lithuania
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 25, 2016

Good place, rooms are clean, beds are comfortable, quiet inside, sauna and fitness gym included. Wifi is working properly, food is OK. Good place to stay if you get a good deal on internet. What else do you need ? ;)

Helpful?
Thank Monde G
GrandParkEsilManager, General Manager at Grand Park Esil, responded to this review

Dear Guest! It is important for us to have our guests satisfied and delighted during their stay at Grand Park Esil Hotel. We thank you very much mentioning our Health Club and comfortable rooms. Your satisfaction and trust is our priority. We look forward to welcome you again at our hotel. Best regards, Bahri Aktas Director More 

Astana, Kazakhstan
1 review
1 of 5 stars Reviewed May 22, 2016

May 22 at 9:45 am the representative of the security service of the hotel "Grand Park Esil " who was on duty at the entrance to the Language Centre of the Goethe Institute, in a very aggressive and disrespectful manner , rudely lectured the student who came to school, for the fact that she was learning to speak German language.... More 

Helpful?
Thank beskrovnayae
GrandParkEsilManager, General Manager at Grand Park Esil, responded to this review

Dear Sir/ Madam Thank you very much for your your review on Tripadvisor. It is very important for us to know your opinion in order to make our services and facilities better. It’s a pity to read your comment concerning the situationa happened at the entrance to the Language Centre of the Goethe Institute. Please accept our sincere apologies for... More 

Travelers are raving about these Astana hotels

Suva, Fiji
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 14, 2016

I was in Astana for a week, and needed an efficient, clean place to stay. I wanted to have a good breakfast, and a gym to work out after work. This hotel was perfect, and there was a wonderful massage offered by a professional at a fair price. I would stay there again if I was going to Astana.

Helpful?
Thank AnonPalestine
GrandParkEsilManager, General Manager at Grand Park Esil, responded to this review

Dear Guest, We appreciate you taking the time to share your experience with other travelers regarding your recent stay with us. Thank you very much for your positive comments and we are glad to know that you liked our Health Club and comfortable stay. On behalf of our entire staff here at the Grand Park Esil Hotel we would like... More 

Worcestershire, United Kingdom
Level Contributor
124 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed April 16, 2016

Larger on the inside than it appears from the outside, this is a comfortable and usefully located hotel in Astana. The room I had was clean and had all the usual amenities. Staff were helpful and spoke excellent English. Breakfast was amazing - almost every national taste catered for!

Helpful?
Thank Howarth S
GrandParkEsilManager, General Manager at Grand Park Esil, responded to this review

Dear Guest, On behalf of Hotel Grand Park Esil we would like to thank You for staying at our hotel and taking time to share your experience with us. We are grateful to meet your expectations and pleased to learn that you have been satisfied with your stay, hotel location, comfortable room, delicious breakfast and our helpful team. We would... More 

Antalya, Turkey
1 review
4 of 5 stars Reviewed March 26, 2016

All services were over average. Restaurant is serving delicious foods. Location of the hotel is just in the center of Old City. Access to every point is so easy. For daily needs, I helped myself on foot.

Helpful?
Thank YunusPITIRLI
GrandParkEsilManager, General Manager at Grand Park Esil, responded to this review

Dear Guest, We appreciate you taking the time to share your experience with other travelers regarding your recent stay with us. Thank you very much for your positive comments and we are glad to know that you liked our location and restaurant. On behalf of our entire team we would like to thank you and if you will be traveling... More 

Vienna, Austria
Level Contributor
442 reviews
147 hotel reviews
common_n_hotel_reviews_1bd8 249 helpful votes
4 of 5 stars Reviewed March 23, 2016

We saw a friendly welcome at this hotel, reception spoke English, lobby is rather small, The meeting rooms are functional, clean and in classical style. We just had tea and some biscuits, but the service was fine.

Helpful?
Thank telewalker
GrandParkEsilManager, General Manager at Grand Park Esil, responded to this review

Dear Guest! Thank you for choosing Grand Park Esil Hotel as your accommodation choice in Astana and for taking your precious time in providing us with your feedback. We are very happy to hear that our team is helpful. I will be sure and share your appreciative comments to the team. We are also glad to know that you liked... More 

London
Level Contributor
52 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed November 5, 2015

Room functional, bed OK, bathroom horribly smelly all the time. Didn't want to go in, though perfecly clean. Room 318 no view but OK for sleeping. Breakfast interesting and plentiful such a spiced Turkish lentil soup, but found some porridge one day oats, next rice then semolina. Bread like rocks. Eggs OK. Something for everyone. Placer is clean and staff... More 

Helpful?
Thank Psyche21
GrandParkEsilManager, General Manager at Grand Park Esil, responded to this review

Dear Guest, Thank you very much for your stay at Grand Park Esil Hotel and your review on Tripadvisor. It is very important for us to know your opinion in order to make our services and facilities better. We are very happy to know that you enjoyed our delicious breakfast, liked our helpful staff, comfortable room and bed. It’s a... More 

kent
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 25, 2015

Hotel is lovely. Staff were all very helpful and arranged taxis for us at reasonable prices for out of town destinations. The public areas were light bright and well manta ones.,the room was big and very confortable with great dressing gowns. There are tea and coffee making facilities. Strangely the tea and coffee disappeared on the second day we stayed... More 

Helpful?
Thank lizry
GrandParkEsilManager, General Manager at Grand Park Esil, responded to this review

Dear Guest, Thank you very much for your stay at Grand Park Esil Hotel and taking time to leave your comments on TripAdvisor. It is very important for us to know your opinion in order to make our services and facilities better. We are very happy to know that you liked our friendly staff, comfortable room, tea and coffee set.... More 

Tbilisi, Georgia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 3, 2015

This hotel does not have great location. Staff is not friendly and can't speak English well. hotel is clean. It has very small pool. They don't have smoking rooms and there is only one place to smoke in the first floor, which is very small and smells awful. It's very uncomfortable for smokers. Staff is unfriendly and irresponsible, I needed... More 

Helpful?
Thank LJavakhishvili
GrandParkEsilManager, General Manager at Grand Park Esil, responded to this review

Dear Guest, Thank you very much for your stay at Grand Park Esil Hotel and your review on Tripadvisor. If you are on business in Astana, and have some meetings on right bank, then the hotel is ideal place, as it is situated on the Central Square, next to the major buildings and offices of the capital-Mayor office, Ministry of... More 

Hong Kong, China
Level Contributor
76 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
2 of 5 stars Reviewed September 26, 2015

Stayed here for two nights on business. The hallways are stale and smell like smoke, despite the floor being 'non-smoking'. The room itself was cramped with serious signs of wear. The bathroom was smelly (presumably poor plumbing of the toilet). When you run just hot water, the color became reddish/brownish. The mattress was awful and had a permanent depression on... More 

Helpful?
Thank steve15182
GrandParkEsilManager, General Manager at Grand Park Esil, responded to this review

Dear Guest, Thank you very much for your stay at Grand Park Esil Hotel and taking time to leave your comments on TripAdvisor about your stay. It is very important for us to know your opinion in order to make our services and facilities better. It’s a pity to read your comment concerning your recent stay. On behalf of our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Pool
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Business Center with Internet Access
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Grand Park Esil is a four star Hotel in Astana. The Hotel has 126 room with air-conditioning system, separate water reservoir, diesel generator and boiler for uninterrupted cold and hot water and electrical power supply. It is located at the Central Square of the capital of Kazakhstan, nearby the governmental offices, museums, banks, shopping malls, and river promenade and park area. Our Hotel was awarded as a Best Astana four star Hotel 2011 by KAGIR and recommended Hotel of Astana, Kazakhstan on TripAdvisor as "The Best Hotel 2013". ... more   less 

Additional Information about Grand Park Esil

Address: Beybitshilik 8, Astana 010000, Kazakhstan
Location: Kazakhstan > Akmola Province > Astana
Price Range: $76 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Park Esil 4*
Number of rooms: 126
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline and Travelocity so you can book your Grand Park Esil reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Park Esil Hotel Astana
Hotel Style:
#5 Spa Hotel in Astana
#5 Business Hotel in Astana
#8 Luxury Hotel in Astana
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