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SUN & MOON, Urban Hotel

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1 #68, Corner of Street 136 And 15, Phsar Kandal, Phnom Penh 12000 Cambodia
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Room & Suite (276)

About

#27 of 397 hotels in Phnom Penh
Location
Cleanliness
Service
Value
SUN & MOON, Urban Hotel is a modern, affordable design hotel located in the vibrant heart of Phnom Penh, Cambodia. Walking distance from the city's landmarks and tourist attractions, the hotel is located in a emblematic old quarter of Cambodia's capital, a few hundred meters from the busy and eclectic riverside. SUN & MOON, Urban Hotel recognizes the need for a shift in the approach to Cambodian Hospitality and aims to create a "product" responding to the "needs & wants" of increasingly demanding customers, through creating environments and services guided by modern and international standards. SUN & MOON, Urban Hotel provides affordable modern lifestyle hotel, designed with functionality and comfort to support a frenetic lifestyle of modern citizens and travellers. SUN & MOON, Urban Hotel offers high-quality facilities accompanied by exemplary personal service. Different from competition through "all in one" solution, where offers several amenities to its costumers such as: gym, spa, steam, sauna and Jacuzzi, swimming pool, roof top bar, meeting room and parking.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Wifi
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Poolside bar
Rooftop bar
Car hire
Taxi service
Banquet room
Meeting rooms
Spa
Massage
Rooftop terrace
24-hour security
Baggage storage
Non-smoking hotel
24-hour check-in
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
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Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Trendy
952Reviews20Q+A100Room tips
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Popular mentions
WiseToof wrote a review Apr 2020
Singapore, Singapore4 contributions
I've been on working rip to Phnom Penh for the last four years, and have always chosen Sun & Moon Urban. It feels like home, now, with friendly staff, and a great location (ignore that it's just at the end of the red-light district; they people don't bother you if you ignore them (they're polite) A short 300m walk to the riverside, and a slightly longer walk in the opposite direction to the Central Market. Rooms are clean, things work, and the Skybar give you great views of the city at night. The pool is cool, too, though I've only used it once in the four years I've been there. Its quiet, unless you're in the uppermost floors and there's a weekend party at the rooftop bar. Nice Gym and Spa, too.
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Date of stay: February 2020
Rooms
Cleanliness
Service
Trip type: Traveled on business
Room Tip: Upper floors may get noisy at night. All rooms similar views. Suites are HUGE.
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Response from Noel F, General Manager at SUN & MOON, Urban Hotel
Responded Apr 17, 2020
Dear WiseToof8 Thank you for your great and positive rating and for staying with us at SUN & MOON, Urban Hotel. Our team is inspired with your good review and will strive to get better, every day. We hope to see you back home again, far away from your home. Stay. Inspired Noel O Furrer
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ChrisTricia wrote a review Apr 2020
Bisley33 contributions16 helpful votes
The location was a bit puzzling but once inside this was a great hotel. The ground floor had a lovely wine area and on the roof there was an amazing rooftop bar with very reasonably priced drinks and great food too. The rooms were a bit quirky but you soon got used to them. A lovely experience overall.
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Date of stay: March 2020
Cleanliness
Service
Sleep Quality
Room Tip: High up is best
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2 Helpful votes
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Response from Noel F, General Manager at SUN & MOON, Urban Hotel
Responded Apr 2, 2020
Dear ChrisTricia Thank you so much for staying with us at SUN & MOON, Urban Hotel. You are right, we are a bit quirky and funky as one can be in Phnom Pneh ;-). We appreciate that you have loved our facilities and our great food & drinks. SUN & MOON family is grateful to read your words about your overall lovely experience and we wish you safe travels! Stay. Inspired Noel O FURRER
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BLlimited wrote a review Mar 2020
UK59 contributions19 helpful votes
Stayed here for a few days while in PP. After reading the rave reviews on Tripadvisor we were slightly dissapointed. It was alright for us but nothing more. You pays your money you takes your choice. Pros - Nice pool on the roof - Good location near waterfront - Nice gym with good equipment Cons - Noisy, especially on a weekend. We were at the front and had to ask to move rooms to an internal room. Take some earplugs - Garish room decor, felt like it was trying to be too cool for school - If you're prudish its in red light district - Not the cheapest Didnt have the breakfast so couldnt comment
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Date of stay: February 2020
Value
Cleanliness
Service
Room Tip: If you are a quiet sleeper get an internal room.
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Response from Noel F, General Manager at SUN & MOON, Urban Hotel
Responded Mar 31, 2020
Dear BLlimited Thank you for choosing our hotel and brand. I am (in a way) glad that your negative comments are based on your personal view and assumption rather then on our guest service and facilitates and here is why. An URBAN hotel is lost always located in noisy areas with buzzing night life, plenty of restaurants bars and "down town life". Yes, it is not a quiet area and that is why we named our hotel URBAN, so guests who are doing the research will choose us for such an experience. About room decoration, all of our room pictures are accessible online on our website and social medias. Usually guests do their basic research, see the rooms and if they do not like, they do not book. To book the hotel, then to slag them off, is just not very fair. Not the cheapest? You are right, we are not as we are serving high quality food items, some imports to ensure top hygiene. Beside of that, safety is our first priority and our security team will protect you. Another important points, beside of many more, is that we are paying our employees fair salaries, provide training for free and you may have realized that our teams speak good English. There are many cheaper guest house and hotels available; the choice is yours. On the other hand, I am grateful for your comments to appraise our facilities and location. Our location can be perceived as very convenient with walking distance for all the major tourist attractions, riverside, restaurants and bars and for others it can be perceived as noisy, loud, dirty. Again here, the choice is the guests. SUN & MOON family and its team wishes safe travels and good health. Stay. Inspired Noel O FURRER
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Kentishtraveler wrote a review Mar 2020
Kent, United Kingdom117 contributions37 helpful votes
We stayed here 3 nights as part of a self-organised tour of Cambodia and Vietnam. We received a great welcome from the staff who were all very helpful and smiley. They agreed a late check-out of our room, and were helpful with advice for what to see & do whilst in Phnom Penh. We used one of the hotel's own tuk-tuks (Mr Jan n.o. 1), to see the Killing Fields and Genocide Museum (whole trip US$25) - he was very efficient and helpful. The hotel is in a great area, 5 mins walk to riverfront with choice of bars & restaurants, easy to get to Royal Palace/Silver Pagoda & Wat Phnom. There are a lot of 'lady-bars' in the road directly from the hotel down to the riverfront, but they are no bother and if you want to avoid this road, just walk a different way. The hotels's rooftop swimming pool is lovely, not that much space to lie on sunbeds, but adequate for the time you are there (a cool off at the end of the day mainly!), and the bar is a great place to view the city lit up at night..and the hotel itself looks amazing with all the coloured ceiling lighting! Can highly recommend their Ice Tea with fresh ginger & mint...yummy!! Breakfast is very nice. Rooms are modern, bright and spacious..perfect for our needs...great, large open shower too! Thank you to the hotel for arranging such a wonderful floral decoration on our bed for arrival and a delicious cake for our Anniversary/Birthday celebration! Would definitely stay here again!
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Date of stay: March 2020
Location
Cleanliness
Service
Room Tip: Best views from higher floors, but the rooftop bar/pool is the best place for views.
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2 Helpful votes
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Response from Noel F, General Manager at SUN & MOON, Urban Hotel
Responded Mar 31, 2020
Dear kentishtraveler Thank you for your great and positive rating and for staying with us at SUN & MOON, Urban Hotel. We are happy you enjoyed the flora decoration from our housekeeping team; they are so creative! You loved our GINGER ICE TEA? well let me share you, it is also one of my favored drinks, refreshing and tasty; beside it is a very healthy beverage too. Our team is inspired with your good review and will strive to get better, every day. Thank you! With your feedback we can improve, get better and win more travelers to stay with us and share the spirit and brand of SUN & MOON, Urban Hotel. We hope to see you back home again, far away from your home. Stay. Inspired Noel O Furrer
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Realistmjp wrote a review Mar 2020
Romsey, United Kingdom34 contributions10 helpful votes
A very brightly decorated hotel the service was good. Our groups stay corresponded with my birthday. We had a great group meal and they even provided a birthday cake. The roof top bar and dining area g G ad excellent views. In fact we enjoyed our evening and hospitality so much that most of us stayed far longer than intended in the bar afterwards where the excellent meal service was equalled by that if the bar staff. Slept very well and hardly noticed the bright orange room decor !! Thanks to all the staff for hospitality.
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Date of stay: March 2020Trip type: Traveled as a couple
2 Helpful votes
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Response from Noel F, General Manager at SUN & MOON, Urban Hotel
Responded Mar 15, 2020
Dear Realistmjp Thank you for your great and positive rating and for staying with us at SUN & MOON, Urban Hotel. With great pleasure I have read your wonderful comments, especially about the meal and drinks at our bar. You are right, Cloud9, Skybar & Kitchen makes people sometimes overstay due the great music, ambiance and view over our city. Glad the orange deco did not keep you awake, instead the comfy bed carried you with happy dreams about the Kingdom of Wonder to the next day ;-) Our team is inspired with your good review and will strive to get better, every day. We hope to see you back home again, far away from your home. Safe travels! Stay. Inspired Noel O Furrer
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PRICE RANGE
$62 - $120 (Based on Average Rates for a Standard Room)
LOCATION
CambodiaPhnom Penh
NUMBER OF ROOMS
80
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Frequently Asked Questions about SUN & MOON, Urban Hotel
Which popular attractions are close to SUN & MOON, Urban Hotel?
Nearby attractions include La Porte du Cambodge (0.3 miles), Space Hair Salon and Bar (0.02 miles), and Friends 'n' Stuff (0.3 miles).
What are some of the property amenities at SUN & MOON, Urban Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at SUN & MOON, Urban Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at SUN & MOON, Urban Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at SUN & MOON, Urban Hotel?
Yes, free parking is available to guests.
What are some restaurants close to SUN & MOON, Urban Hotel?
Conveniently located restaurants include Majorelle, Chez Gaston, and Daughters of Cambodia Visitor Centre Café.
Are there opportunities to exercise at SUN & MOON, Urban Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does SUN & MOON, Urban Hotel have an airport shuttle?
Yes, SUN & MOON, Urban Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is SUN & MOON, Urban Hotel located near the city center?
Yes, it is 0.7 miles away from the center of Phnom Penh.
Are any cleaning services offered at SUN & MOON, Urban Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does SUN & MOON, Urban Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.