We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

SUN & MOON, Urban Hotel

Save
Traveler (704)
Room & Suite (284)
Storyboard
Nearby Hotels
See allSee all
Overview
  • Excellent68%
  • Very good25%
  • Average5%
  • Poor1%
  • Terrible1%
Travelers talk about
“infinity pool”(57 reviews)
“sky bar”(61 reviews)
“the river”(58 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Nearby Hotels
See allSee all
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (721)
Filter reviews
596 results
Traveler rating
395
151
32
8
10
Traveler type
Time of year
LanguageEnglish
More languages
395
151
32
8
10
Show reviews that mention
All reviewsinfinity poolsky barthe rivermodern designseparate toiletsteam roomthe red light districthotel facilitiesgreat rooftop barnoodle soupamazing hotelcity viewbreakfast buffeti highly recommend this hoteltrip to phnom penhcentral marketdefinitely stay here again
FilterEnglish
Updating list...
1 - 5 of 596 reviews
Reviewed 3 days ago via mobile

A quiet evening. Another delicious meal. Well catered. Attentive staff. Amazing nighttime views of downtown Phnom Penh. My partner had the Fish Amok. Traditional Cambodian dish. Gorgeous dish from what I tried. I’m not a fish lover but this dish was amazing. Well worth a...More

1  Thank david66crookes
Response from Noel F, General Manager at SUN & MOON, Urban HotelResponded 2 days ago

Dear david66crookes Thank you so much for your amazing review, we truly appreciate it and already have shared your amazing words with our F&B and Culinary teams! We hope to welcome you back very soon! Stay. Inspired Noel O Furrer

Hotel's Favorite
Reviewed December 1, 2017

This was my second stay at the hotel in two months and this stay was even better than my first experience and exceeded all my expectations. As a veteran within the hotel industry and a former General Manager and Corporate executive of a major hotel...More

4  Thank anthony184
Response from NoelFurrer, General Manager at SUN & MOON, Urban HotelResponded December 1, 2017

Dear anthony184 Well, what can I say then sincerely THANK YOU! SUN & MOON family is thrilled and proud of your review. Especially coming from you as a truly experienced hotelier, it means the world for us. I can never promise that we are perfect,...More

Reviewed 4 days ago

Wonderful service but poor breakfast. The hotel is located in a good location where you can find many other things to do near by. Have a good side for recreation. Girly bars, river, market all are available in walking distance. Rooms are good, clean and...More

Thank tarek m
Response from Noel F, General Manager at SUN & MOON, Urban HotelResponded 2 days ago

Dear tarek m Thank you so much for your overall great comments about our facilities and even more about our speedy, attentive and friendly team, we truly appreciate it! Your comment about breakfast is well taken, however it would be great to learn on what...More

Reviewed 5 days ago

This is a great bargain! The location is central and easy access to the rest of the city. All of the Staff is professional, friendly, helpful, and delightful to be with, especially Chanthea. Rooms are modern, clean, and pleasant to stay in. The food was...More

1  Thank Diana H
Response from Noel F, General Manager at SUN & MOON, Urban HotelResponded 4 days ago

Dear Diana H With many thanks for your review, which we are proud of to read such positive words from you. What makes us especially proud is your comments about our professional, friendly, delightful team members. We certainly will recognize your mentioning of our FO...More

Reviewed 6 days ago

When I arrived the guy who greeted me was amazing! I was blown away by his service (sorry I can't recall his name). The room was different to what I thought, although very clean and modern. My room had curtains that opened to the central...More

1  Thank ellebee2000
Response from Noel F, General Manager at SUN & MOON, Urban HotelResponded 4 days ago

Dear Ellebee2000 Thank you so much for your overall very positive review. Usually in lower season, we do have enough drivers available for quick and spontaneous arrangements, during peak hours, it is recommended to book in advance. Your point about mentioning it during check out...More

View more reviews
Nearby Hotels
See allSee all
About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
$65 - $99 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Luxury Hotel in Phnom Penh
#20 Spa Hotel in Phnom Penh
Room types
Suites, Non-Smoking Rooms
Details
Price range
$65 - $99 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Luxury Hotel in Phnom Penh
#20 Spa Hotel in Phnom Penh
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (704)
Room & Suite (284)
Pool & Beach (106)
Dining (83)
Amenities (28)
Business Center & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
Ask a question
mah_derek
February 25, 2018|
AnswerShow all 7 answers
Response from Richard H | Reviewed this property |
yes they swipe your credt card hold $100 but do not charge you
0
Votes
Cato1111
November 4, 2017|
AnswerShow all 12 answers
Response from Noel F | Property representative |
Yes, we do offer that, you can visit our website for more infos, just google us since I am not allowed to share our contact here. Thank you!
0
Votes
webbysam
August 13, 2017|
AnswerShow all 6 answers
Response from Chhaya M | Property representative |
Hello there, this is SUN & MOON! We do have safety boxes in all of our rooms. Guests still will be responsible and the hotel may not take any responsibilities for lost and stolen items as we cannot see what was put in the... More
1
Vote
Room Tips
"The most expensive ones!"
Read review
"All rooms great"
Read review
"Friendly staff, Spacious rooms, and infinity pool!"
Read review
"Stayed on the 4th floor at was not disrupted by any street noise or outside noises."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing