Harmony Phnom Penh Hotel



About
Welcome to Harmony Phnom Penh Hotel, your Phnom Penh “home away from home.” Harmony Phnom Penh Hotel aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.
Given the close proximity of popular landmarks, such as Sisowath Quay (0.1 mi) and Wat Ounalom (0.1 mi), guests of Harmony Phnom Penh Hotel can easily experience some of Phnom Penh's most well known attractions.
Harmony Phnom Penh Hotel is a charming hotel offering a flat screen TV, air conditioning, and a minibar in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.
The hotel features a concierge, room service, and a rooftop terrace. Plus, guests can enjoy a rooftop pool and breakfast, which have made this a popular choice among travelers visiting Phnom Penh. For guests with a vehicle, free parking is available.
While visiting Phnom Penh, you may want to try some lobster at one of the nearby restaurants, such as Malis Cambodian Restaurant, Bopha Phnom Penh - Titanic Restaurant, or Khema Pasteur.
Phnom Penh is also home to Supreme Court, a popular government building that is not too far from Harmony Phnom Penh Hotel.
Harmony Phnom Penh Hotel puts the best of Phnom Penh at your fingertips, making your stay both relaxing and enjoyable.
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It means you will spend a lot of time every day, waiting the lift.
Cleaning rooms staff absolutely does not care when you ask they clean room. Most of time they will come on middle afternoon to disturb you when you are resting in room, even you asked that since early morning.
I was a bit surprised by some of the negative reviews on trip advisor. Many say the breakfast is just basic but I found it to be as good as any hotel I have stayed in Cambodia. There is an egg and waffle station, plus lots of western and asian choices and a fresh coffee machine. I love the setting where you can choose to sit by the atrium to the hotel lobby below.
While an average size, I found my hotel room well designed with lots of cabnetry and well placed lighting and electrical plugs. Well designed bathroom with one of the best hand held shower heads I have ever used.
What really empressed me is the cleaning staff. The hotel room was spotless and I witnessed cleaning persons even wiping the hand railing on the balconys and while sitting eating breakfast noticed anything that is touched to be cleaned repeatedly. Constant sweeping, mopping and cleaning glass is going on throughout the hotel.
We enjoyed the saltwater infinity pool on the roof which has views of the river. We also went upstairs to the restaurant and bar to watch the sunset. We didnt order anything upstairs because be thought it was too expensive. Also enjoyed the actual hot water which overlooks the pool.
In several reviews there are complaints about the required 50.00 deposit which is refunded when you leave. In the USA many hotels require a deposit which is usually placed on your credit card and refunded when you leave so this practice did not bother me. However in the hotel book in the room there is a list of overpriced charges for things if you break something. I think this is overdone and also creates a negative image for the hotel. I think there is also the same list posted at check in.
I used Grab to book cars, and tuks from the hotel on various trips. Because the street on the hotel dead ends into the market I did have a few issues with Grab drivers not finding the hotel.
I would definitely stay at this hotel again
The hotel’s location is good but there is no service in this hotel. Many of the staff do not speak well here. From time we arrived at the front desk i felt they were slightly rude as they tried to point out what they did not want guests to do n kept harping on the fines they could impose on us. Initially i brushed it off as perhaps their english was just not great n moved on.
Then a day at the pool side, i ordered a burger n a plate of fruits. we waited 45 mins for both i had to chase for my food then the burger came n still no fruits, n then had to chase again finally i wanted to cancel it but they insisted i could not do so n brought it anyways.
Today is New Year’s Eve and we paid $60 USD to get a seat on the roof top deck for the hotel party this includes 4 bottles of beer n a very small plate of french fries. All other food is extra. Harmony served me cold steak so i sent it back n then they said they would change it then it came out again n for the 2nd time again the steak was cold ! I went back to their kitchen n asked for the chef n this lady middle aged lady was so rude she said that this is how they serve it n she wasn’t going to do anything about it, the only thing she said in a very rude manner was she wanted to cancel it. I said i will write a review n she said its ok go ahead. Incredible so messed up to deal with this on new year’s eve they treat their customers like this. We will not be returning back here n you should not waste your time with this place. for this amount that they charge for their rooms n food you have plenty of other choices in this city.



I got a balcony room which was very comfortable and clean, and had a huge window. From the room or balcony I could see the grand palace, the market, and the river, and from the rooftop bar you can see the whole city. Despite the busy area, it was usually quiet from my room on the fifth floor.
Breakfast is amazing with lean protein options, fresh fruit, good variety, and unbelievably good pastries.
All service staff are great, although housekeeping happens very late; usually after 4pm. The staff at the front desk and at breakfast are all super nice.
The gym is surprisingly well equipped for a small hotel, and the pool looks nice but I didn’t use it.
One small issue is the elevator. There’s only one and it’s very slow, so you usually have to wait a couple of minutes. Also there’s an external stairwell to enter the hotel, which would be difficult for some people or situations.
Located very close to the river for evening walks along the promenade and plenty of excellent value restaurants and bars. Plenty of tuk tuk's around to get out to see places and located 5 mins walk away from the Royal Palace and 10 mins from Botumvatey Pagoda. We had a suite on level 9 that overlooked Ounnalom Pagoda, which is currently being renovated, and had great views over towards the river.
Excellent breakfast each morning, plenty of staff there to clear up and hot dishes regularly refilled ohh and very strong coffee! Our room and the entire hotel was very clean and in fact you could have eaten off the floor!
The pool was very relaxing and a real treat after a hot day out and about and had good facilities for getting changed once we had checked out on our final day for late departure.
Restaurant service is also not good, because they ignore you if they can, Same at the pool, service is bad, not friendly and even no towels sometimes.
Reception is ok, but it seems that there is no management to follow up things..




Read reviews before booking main gripes were poor wifi didn’t bother me I was on holiday to sight see not be using wifi in fairness wasn’t bad.
Next gripe one lift only found it problem when coach load of tourists arrived so took stairs rest of time wasn’t issue.
Another gripe was the $50 now in Ireland they always take deposit in Vietnam it was $100 as I didn’t intend on breaking anything it wasn’t issue.
Oh and the biggest gripe of all the smell from the market yep was pretty rough but once inside hotel didn’t notice it at all.
My experience of the hotel and it’s staff.
Hotel was spotlessly clean it’s staff were very helpful nothing was a problem my room was made up daily which was a waste of resources as it didn’t need it so I put do not disturb sign up every other day.
The pool area was heaven gorgeous views only negative about the pool area is that the beds couldn’t be moved to catch the afternoon sun.
The gym was used daily couldn’t fault it apart from no aircon but soon as I finished could cool of in pool.
Now a negative for the hotel breakfast is very limited for Europeans egg station and pastries was the lot but strangely enough you were in Asia so do as the locals do.
Overall very impressed and would definitely return.
សូមអរគុណ
"The pool is a great place to watch the river from but get a spot early as plenty of others have the same idea. "Read full review
"Rooms and amenities are excellent. Splendid location to walk to attractions rather than book a tour."Read full review
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