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Sokha Phnom Penh Hotel

Traveler (345)
Room & Suite (71)
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Sokha Phnom Penh Hotel & Residence is strategically located on peninsula Chroy Changvar. The hotel is situated opposite to the Royal Palace and approximately 13 km from Phnom Penh International Airport.
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Property amenities
Room Service
Free Parking
Free High Speed Internet (WiFi)
Pool
Restaurant
Bar/Lounge
Spa
Breakfast included
Fitness Center with Gym / Workout Room
Airport Transportation
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Harbor View
River View
HOTEL CLASS
298Reviews
450Photos
5Q+A
47Room tips
Traveler rating
  • 134
  • 102
  • 34
  • 16
  • 12
Time of year
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  • English
Popular mentions
Very disappointed in all serves, 1-most of the staff can't communicate in English. 2-cooler systems not working in a most public area and they fixed the room temperature without your permission. 3-the price for transportation totally unreasonable. 4-overall the pool is not
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If I'd stay there abt 2 days my rating would be 2 stars only due to following reasons: - hotel looks like built in the late 90ties ( I was quite shocked to learn it was opened in the year of 2016 only ) - rooms are spacious but ascetically furnished and design is quite outdated
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Response from eCommerceM1, General Manager at Sokha Phnom Penh Hotel
Responded 1 week ago
Dear magda0307, Warmest greetings from Sokha Phnom Penh Hotel & Residence! Thank you for your feedback. We are happy to know that you had a lovely stay with us and enjoyed the quiet / relaxing atmosphere here with us. We hope to welcome you soon back again and wish you until then all the best. Best Regards, Sokha Phnom Penh Hotel & Residence
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Sokha Hotel Phnom Penh is situated on the other side of Phnom Penh bustling city. It’s a world apart. With the constant traffic jams, foot traffic, and noise level; sometimes you need a rewind across the river. It’s enormous and has its own pool and gym. There’s a big different
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Response from eCommerceM1, General Manager at Sokha Phnom Penh Hotel
Responded 2 weeks ago
Dear CambodiaTravelsGuide.com, Warmest greetings from Sokha Phnom Penh Hotel & Residence! Thank you for your feedback. We are happy to know that you had a lovely stay with us and enjoyed the quiet / relaxing atmosphere here with us. Good news that currently they are building a second bridge next to the existing one and it is planned to open in April so the traffic will benefit from it. We hope to welcome you soon back again and wish you until then all the best. Best Regards Sokha Phnom Penh Hotel & Residence
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+1
When I booked Sokha Phnom Penh on Agoda, I booked explicitly for these advertised benefits: 1. Early check in 2. Late check out 3. Two way ferry I arrived 930 am, and was informed by the front counter I can only be checked in at 2pm. Strike one. Luckily my colleagues were
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Response from eCommerceM1, General Manager at Sokha Phnom Penh Hotel
Responded 2 weeks ago
Dear Emil Anthony, Warmest greetings from Sokha Phnom Penh Hotel & Residence! Thank you for your feedback. We are very sorry to hear about your unhappiness here at our hotel. Unfortunately there was some miscommunication going on regarding some of the details you mentioned above for which we would like to apologize again. “Two way ferry” is not the transfer to the airport it meant the transfer from our hotel across the river. We have shared your feedback within the team and will improve based on your kind comments. For your next visit to Phnom Penh we would be pleased to welcome you again to show you our improvements. Until then we wish you all the best. Best Regards Sokha Phnom Penh Hotel & Residence
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Just checked in after a long flight from Europe. I am a regular guest at this hotel as I have been here several times before. I just arrived at 12, that is 2 hours earlier than check in time. The staff at check in was very rude and wanted to charge 50 per cent more of the first
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Response from eCommerceM1, General Manager at Sokha Phnom Penh Hotel
Responded 3 weeks ago
Dear Vittorio C, Warmest greetings from Sokha Phnom Penh Hotel & Residence! Thank you for your feedback. We are very sorry to hear about your unhappiness but hope that the rest of your stay was enjoyable as usual. As you have spoken already with our General Manager we hope to be given another chance to welcome you back again. Best Regards Sokha Phnom Penh Hotel & Residence
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All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event Rooms
Photo provided by managementSokha Phnom Penh Hotel
Royal Sokha Suite
Photo provided by managementSokha Phnom Penh Hotel
Deluxe Double
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12345615
We had no problems with this hotel at all - but our bookings were done by a travel company operating out of Hanoi. Can only suggest that you go back to where you made your booking and paid for this hotel - which would appear to be agoda - it is their problem! Let them sort it out.
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This property is empty and badly managed. So if you like bad experience and surprise you can stay there
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This property is empty and badly managed. So if you like bad experience and surprise you can stay there
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"Ask for a combined river and pool view."
"Rooms have good views"
"Best location, best parking, best roof view"
"Real Khmer Smile and so helpful staff, big room with great view of the 4 rivers and royal palace, charming sky bar"
"Choose a room on a higher floor with a view of the river."
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12345610
PRICE RANGE
$95 - $315 (Based on Average Rates for a Standard Room)
LOCATION
CambodiaPhnom Penh
NUMBER OF ROOMS
549
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