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The Pavilion

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The Pavilion
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2,142 Reviews from our TripAdvisor Community

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Showing 1,735: English reviews
Edmonton, Canada
Level Contributor
188 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

. It is not a luxury hotel but its very clean and well maintained. Bed was very hard, it seems it didn’t have a mattress almost, but for a couple of nights was ok. what we really liked was the location. It was very close to attractions and in the road of a nice street where good restaurants could be... More 

Helpful?
1 Thank kenys
pavilionpp, Owner at The Pavilion, responded to this review

Dear Kenys, Thank you for reviewing us kindly! We put mattress toppers on our beds to make them softer. One can ask reception to add a second topper if need be, so every one can have a bed to his liking. Cheers, Alexis More 

Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

I have no negatives for this place. Stay here if you can and you will not be disappointed. Staff are attentive and helpful. You cannot go wrong. It's paradise within the craziness of the city centre. Really close to the palace. My only advice is to not use the tuk tuk drivers waiting out the front. They will not give... More 

Helpful?
Thank Mayellie4
pavilionpp, Owner at The Pavilion, responded to this review

Dear Ellie, Thanks so much for this kind review. I agree that tuk-tuks sitting outside hotels try to get a little more. But believe me, they are not making a fortune doing this job and often just live over the poverty line. Plus we usually know them, avoiding any misadventures our guests could have with randoms ones. But in general,... More 

Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel really is special. One of most beautiful places I've ever stayed. The pools are truly gorgeous. Staff great and food delicious! Really can't fault it on anything. Only wish we could have stayed longer. Worth a quick mention of tuktuk driver number 13 his name is Ken and is usually outside. Great trustworthy driver who gave us sensible... More 

Helpful?
Thank charm44444
pavilionpp, Owner at The Pavilion, responded to this review

Thank you soo much for all these compliments! Looking forward to having you back! Cheers, Alexis More 

Ballarat, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We arrived in Phnom Penh on the 5th September. We did not expect this paradise on the other side of the busy street with the concrete wall. The moment you step into the hotel you are totally relaxed, the atmosphere is serene, welcoming and friendly. Unfortunately my husband became seriously ill the next day, but all staff were amazing. A... More 

Helpful?
Thank lpotter2016
pavilionpp, Owner at The Pavilion, responded to this review

Dear Ipotter, I hope your husdband is OK now. It was a pleasure to have you with us! Looking forward to seeing you again here in better condition! Cheers, Alexis More 

Balmain
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Great hotel in a fantastic position good service good value lovely setting could do with the little things like a coffee machine in the room as is the standard now but over all fantastic place to stay would recommend to friends

Helpful?
Thank Patrick O
pavilionpp, Owner at The Pavilion, responded to this review

Dear Patrick, Many thanks for your kind words. Will consider the coffee machine as well, probably for the suites to start with. Cheers, Alexis More 

Auckland, New Zealand
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here on our honey moon. It was a great little boutique hide away from the frantic pace of Phnom Penh. The place was wonderful and the free massage was the icing on the cake. My only small niggles were that the front pool needed to be skimmed more frequently due to the overhanging trees and... More 

Helpful?
1 Thank BradMaxwell
Alexis d, Owner at The Pavilion, responded to this review

Dear Brad, We feel very honored that you chose us for your honeymoon! We indeed have a pool under the tree for the shade and an other one in the sun. One can pick the one he likes. Sorry about the food, we try our best.... Cheers, Alexis More 

Nottingham, United Kingdom
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

As part of our stay in Phonm Penh we were looking for a boutique non chain hotel. This place popped up and we saw the photos and hoped it would be the same. We were amazed when we arrived...it was just as the photos. You step off the street into a green oasis and paradise...it's like a hidden gem in... More 

Helpful?
2 Thank Giovanni P
Alexis d, Owner at The Pavilion, responded to this review

Many many thanks for such a kind comment! I am glad you liked our little place, very rewarding for the team! Thanks again, Alexis More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Beautiful hotel made even more impressive by wonderful staff. Our very short stay impressed us so much that we would certainly recommend the hotel to any friends staying in PP. The grounds are an extraordinary oasis in the bustling city. Thank you for a lovely stay and compliments to the great staff.

Helpful?
3 Thank Aislinn F
Alexis d, Owner at The Pavilion, responded to this review

Dear Aislinn, many thanks for the kind words about the team. That is the best reward we can hope for! Cheers, Alexis More 

Perth, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel has it all - restaurant and bar by the pool; other bar by the other pool (one pool shaded, one sunlit so best of both worlds); massage room on-site with great massages (with a free half-hour massage each); friendly, helpful local staff; great location with the Palace and Silver Pagoda just up the street and the waterfront only... More 

Helpful?
2 Thank fi_maley
Alexis d, Owner at The Pavilion, responded to this review

Many thanks! Soooo kind. Cheers, Alexis More 

Astoria, New York
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We weren't particularly fans of Phnom Penh, we got scammed by a tuk tuk driver our first day. Which ended up having us staying in and around the hotel the the two days we were there. The hotel if very relaxing a beautifully decorated. The food is also pretty good, and since there is two pools there is always a... More 

Helpful?
2 Thank Robin M
Alexis d, Owner at The Pavilion, responded to this review

Dear Robin, Sorry to hear a Tuk tuk driver scammed you. They can be a bit pushy at times, but most of them are nice people, like all Phnom Penh inhabitants. I hope you change your mind and come back! Cheers, Alexis More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Breakfast
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
It all started when we fell in love with a hidden gem of French-Khmer architecture from the 1920s near Wat Botum, one of the most venerable and original pagodas in Phnom Penh. Renovation and remodeling were led with due respect for the character of a building which had been, as we learnt it later on, a private retreat for Queen Consort Sisowath Kossamak, the late King Sihanouk's mother. Opened on August, 18, 2006 with 10 rooms, The Pavilion has slowly expanded over the years, offering now 36 accommodations throughout three more period buildings that have been added to the property: "The New House", former residence of the chief veterinarian at the Royal Palace; "The New Villa", formerly the private residence of a Cambodian senator, and "The Sun-Pool Villa", our latest addition which used to be lodgings for diplomats based in Phnom Penh. Each one has its own style and atmosphere, with distinctive architectural features such as an elaborate wooden stairway, intricate iron wrought railings, etc… ... more   less 

Additional Information about The Pavilion

Address: 227, Street 19 | Khan Daun Penh, Phnom Penh 12200, Cambodia
Location: Cambodia > Phnom Penh
Price Range: $58 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Pavilion 4*
Number of rooms: 36
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Also Known As:
The Pavilion Hotel Phnom Penh
Pavilion Hotel Phnom Penh
Pavilion Phnom Penh
Hotel Style:
#5 Romantic Hotel in Phnom Penh
#6 Family Hotel in Phnom Penh
#7 Luxury Hotel in Phnom Penh
#8 Spa Hotel in Phnom Penh
#10 Business Hotel in Phnom Penh
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