Phnom Penh Hotel
No 53 Monivong Boulevard Sangkat Srah Chok, Khan Daun Penh, Phnom Penh 12101 Cambodia
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Room & Suite (47)
Dining (20)
About
#118 of 449 hotels in Phnom Penh
Location
3.6
Cleanliness
3.7
Service
3.6
Value
3.4
Finding an ideal hotel in Phnom Penh does not have to be difficult. Welcome to Phnom Penh Hotel, a nice option for travelers like you.
Given the close proximity of popular landmarks, such as Sisowath Quay (1.1 mi) and Wat Ounalom (1.2 mi), guests of Phnom Penh Hotel can easily experience some of Phnom Penh's most well known attractions.
The rooms offer a flat screen TV and air conditioning, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.
Phnom Penh Hotel features a concierge and room service. In addition, as a valued Phnom Penh Hotel guest, you can enjoy a pool and free breakfast that are available on-site. Guests arriving by vehicle have access to free parking.
Travelers looking to enjoy some crab can head to Romdeng, Malis Cambodian Restaurant, or Khmer Surin. Otherwise, you may want to check out a barbeque restaurant such as Brooklyn Pizza & Bistro, Sikgaek Korea Restaurant, or Sovanna.
Should time allow, Cambodia Post Office is a popular attraction that is within walking distance.
Phnom Penh Hotel looks forward to welcoming you on your visit to Phnom Penh.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Airport transportation
Business Center with Internet Access
Conference facilities
Wifi
Hot tub
Outdoor pool
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Poolside bar
Banquet room
Meeting rooms
Spa
Massage
Baggage storage
Concierge
Currency exchange
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Mid-range
Location
Full view
65Somewhat walkable
Grade: 65 out of 100
11Restaurantswithin 0.3 miles
6Attractionswithin 0.3 miles
Contact
No 53 Monivong Boulevard Sangkat Srah Chok, Khan Daun Penh, Phnom Penh 12101 Cambodia
Getting there
Rental CarsSee all Phnom Penh rental cars
457Reviews4Q+A49Room tips
Reviews
Traveler rating
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Most Recent
I requested the staff to change the booking dates and contacted them through email/messenger/phone multiples times, and they were unresponsive and I couldn't secure my booking. Communication with them was extremely confusing and missleading, as I couldn't get my booking, they debited the amount on my credit card and refused to refund me.
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Date of stay: April 2022
Rooms
Service
Sleep Quality
Room Tip: Don't book anything with them
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Helpful
A very nice hotel:great room, best managemen,great staffs. and this is really good hotel. And the food here is also very good. I will back again soon. The gentlemen and ladies at front desk very kind and helpful.
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Date of stay: June 2021Trip type: Traveled on business
Location
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Phnom Penh Hotel, Guest Services / Front Office at Phnom Penh Hotel
Responded Apr 1, 2022
Dear yamaa, Thank you very much for your valued comments on our service rendered you were experienced while recently resided at Phnom Penh Hotel. We would like to express our deeply appreciated for your kind gratitude about our front desk staff and your nice words about the comfort and the cleanliness. We will share your comments to our management and staffs as the motivated tools as well as appreciation to the efforts. We are looking forward to welcoming you and delegates to Phnom Penh Hotel in the nearest future, and do feel free to contact us for further assistance. Kind regards, La Keo Front Office Manager PHNOM PENH HOTEL
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Waited more than 3 hours for drinking water. No consistency in the service. Bird bowels could be found at window sill in the internal side of the room. Tap water was not clean and brownish. Serving the wrong food despite of me informing the staffs.
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Date of stay: May 2021Trip type: Traveled on business
Rooms
Location
Service
Helpful
Response from Phnom Penh Hotel, General Manager at Phnom Penh Hotel
Responded Dec 5, 2021
Dear ylhsg73, Thank you very much for your taking the time to review our hotel. We constantly work on improving our guests' satisfaction; therefore, your positive or negative, helps us to see our product through the eyes of our guests and is highly valuable to us. I am deeply sorry to hear that from you. Again, thank you very much for your valuable feedback and we would be more than happy to welcome you again soon. Kind regards, La Keo Front Office Manager PHNOM PENH HOTEL
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To whom it may concern, I just assist my boss to make the room reservation moment ago. I had a very TERRIBLE service experience with your Reservation team, her name is Ms. Menclanc (as what she spell the name to me) Her "tone of voice", and "COURTESY" makes me so "impressed" when i ask her to repeat the things that she told me. Is that so difficult to explain when she required the guest to provide Airport Stamp Arrival during check in? And out of sudden, she told me i couldn't make the room booking? When i ask why, she don't even explain properly and says that I required to reserve more than 2 nights. Even i ask her to provide email address to me, just to send her the guest passport copy, and she reply me " I NEED THE GUEST TO BRING THE PASSPORT, IF NOT YOU CANNOT CHECK IN, OKAY?!" The "OKAY" word, its like, am i begging you to give me a free room? Hello, we as a guest, can't we check everything in detail before making the reservation? Perhaps the management needs to provide more training towards her? or the whole team. and This is the candid VOICE OF CUSTOMER.…
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Date of stay: November 2020Trip type: Traveled on business
Location
Cleanliness
Service
Helpful
It old hotel but still great. we stay there 1 night with a group of travelers, the hospitality was great, staff try to help, breakfast was very good and tasty. Location is good, rooms are big and clean
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Date of stay: February 2020
Location
Service
Sleep Quality
3 Helpful votes
Helpful
Response from Phnom Penh Hotel, General Manager at Phnom Penh Hotel
Responded Mar 12, 2020
Dear UV. Truly appreciate your review, it is so pleasing to read that we met all expectations, especially the room was comfortable to stay is big and clean, staff helpful. A good location for tourist and business. We are looking forward to welcoming you and delegates to Phnom Penh Hotel in the nearest future, and do feel free to contact us for further assistance. With warmest regards, La Keo Front Office Manager PHNOM PENH HOTEL
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Nice location,high quality services,helpful frontdesk any time,large rooms,clean,WIFI all the time avalaible,good loundry and wellness services,gentle people in all staff.Excellent security,Since 15 years I stay in this hotel.
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Date of stay: February 2020Trip type: Traveled on business
Location
Cleanliness
Service
Room Tip: pool side rooms
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4 Helpful votes
Helpful
Response from Phnom Penh Hotel, General Manager at Phnom Penh Hotel
Responded Feb 19, 2020
Dear Dr. Zelnik, Thank you very much for your valued comments on our service rendered you were experienced while recently resided at Phnom Penh Hotel. We would like to express our deeply appreciated for your kind gratitude about our front desk staff and your nice words about the comfort and the cleanliness. We will share your comments to our management and staffs as the motivated tools as well as appreciation to the efforts. We are looking forward to welcoming you and delegates to Phnom Penh Hotel in the nearest future, and do feel free to contact us for further assistance. Kind regards, La Keo Front Office Manager PHNOM PENH HOTEL
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A very good hotel:great room, great managemen,great staff. The gentlemen and ladies at front desk very kind and helpful.A really good hotel. And the food here is also very good. You chould come and try this hotel.
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Date of stay: February 2020Trip type: Traveled on business
Value
Location
Service
1 Helpful vote
Helpful
Response from PPHotel99, Front Office Manager at Phnom Penh Hotel
Responded Feb 16, 2020
Dear vergil, Thank you very much for your valued comments on our service rendered you were experienced while recently resided at Phnom Penh Hotel. We would like to express our deeply appreciated for your continual supports, especially your compliments on the great customer service, staff are very friendly and helpful. We will share your comments to our management and staffs as the motivated tools as well as appreciation to the efforts. We are looking forward to welcoming you and delegates to Phnom Penh Hotel in the nearest future, and do feel free to contact us for further assistance. Kind regards, La Keo Front Office Manager PHNOM PENH HOTEL
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Stayed for a week for a business event. The hotel is very busy as a meeting place. Found our meeting room (Mekong 1 or 2) small for 25 people. Catering was good for breaks and restaurant was excellent at lunches. Accomodations - hard bed, poor connectivity for internet, bath fixtures need attention(repair). Staff was helpful at front desk. Used Grab for transport until departure when used hotel to arrange. 10 minutes they said. 50 minutes later a car showed up. Do not considerable that kind of service from hotel reliable. Walking distance to shopping areas. Horrible traffic through the city(not hotel's fault) makes location a challenge for visits to other parts of Phnom Penh.
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Date of stay: November 2019Trip type: Traveled on business
Value
Cleanliness
Service
2 Helpful votes
Helpful
Response from PPHotel99, Front Office Manager at Phnom Penh Hotel
Responded Feb 2, 2020
Dear Tiflis, First of all, thank you for your valued time to comment on trip advisor about our services and facility. At Phnom Penh Hotel, our management is committed to relentlessly improve our service and facility, enable to reach the fullest of our customer satisfaction. Every guest’s comment, we always seriously investigate and rectify the error immediately without delay. We are appreciated for your generous supports and looking forward to welcoming you and delegates to Phnom Penh Hotel in the nearest future. Kind regards, La Keo Front Office Manager PHNOM PENH HOTEL
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It's a good choice to stay at this hotel for business trip, front desk staff are friendly, big swimming pool, room clean and easy to access to most of the nearly tourist attraction. The food in the hotel is nice too.
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Date of stay: January 2020Trip type: Traveled on business
Rooms
Cleanliness
Service
Room Tip: Room facing to swimming pool
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1 Helpful vote
Helpful
Response from PPHotel99, Front Office Manager at Phnom Penh Hotel
Responded Jan 29, 2020
Dear chong565, Thank you very much for your valued comments on our service rendered you were experienced while recently resided at Phnom Penh Hotel. We would like to express our deeply appreciated for your continual supports, especially your compliments on the great customer service, front desk staff are very friendly and helpful, big swimming pool, room clean etc. We will share your comments to our management and staffs as the motivated tools as well as appreciation to the efforts. We are looking forward to welcoming you and delegates to Phnom Penh Hotel in the nearest future, and do feel free to contact us for further assistance. Kind Regards, La Keo Front Office Manager PHNOM PENH HOTEL
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Stayed here for one night. It is located in the business area and obviously during conference season is very busy and probably buzzing. However, on our recent trip it was quiet and that made the whole visit feel flat! Nice pool, nice bar (however, there are more staff then customers). I cannot remember breakfast! The bed was the hardest i have stayed in for a long long time.
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Date of stay: January 2020Trip type: Traveled as a couple
3 Helpful votes
Helpful
Response from PPHotel99, Front Office Manager at Phnom Penh Hotel
Responded Jan 20, 2020
Dear Bob B, Thank you very much for your feedback after you had stayed with us. Your review will be shared among our Phnom Penh hotel team, especially your compliments on the great swimming pool and nice lobby bar. However, it is regrettable to hear that the bed was the hardest. Reviews like yours are very valuable as they enable us to target areas we need to improve on. Should you need further assistance regarding your next booking do not hesitate to me at your most convenience. Best regards, Mr. La Keo Front Office Manager
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PRICE RANGE
$65 - $130 (Based on Average Rates for a Standard Room)
LOCATION
CambodiaPhnom Penh
NUMBER OF ROOMS
407
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Claim Your Listing Frequently Asked Questions about Phnom Penh Hotel
Which popular attractions are close to Phnom Penh Hotel?
Nearby attractions include Elephant Bar (0.2 miles), Al-Serkal Mosque (0.2 miles), and Kok Thlok - Khmer Theater and Shadow Puppets (0.3 miles).
What are some of the property amenities at Phnom Penh Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Phnom Penh Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Phnom Penh Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Phnom Penh Hotel?
Conveniently located restaurants include Restaurant Le Royal, Doors Music+Tapas, and The Exchange.
Are there opportunities to exercise at Phnom Penh Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Phnom Penh Hotel have airport transportation?
Yes, Phnom Penh Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Phnom Penh Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Phnom Penh Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Phnom Penh Hotel?
Many travelers enjoy visiting Royal Palace (1.3 miles), Wat Langka (2.1 miles), and Stupa Of Princess Kantha Bopha (1.6 miles).