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Pacific Hotel Phnom Penh

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# 234 Monivong Boulevard Sangkat Phsar Thmei 2, Phnom Penh 12000 Cambodia
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19 and is temporarily closed until 06/30/2022.Read more
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Traveler (172)
Room & Suite (90)
Dining (68)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 12/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Pacific Hotel Phnom Penh
Updated 12/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#87 of 435 hotels in Phnom Penh
Location
Cleanliness
Service
Value
The Pacific Hotel is the first explorer themed concept hotel in the centre of Phnom Penh’s exciting business district. Experience a stay in a hotel where the elements of design and service are tailored to keep you relaxed while walking you through the untold history of Cambodia. Journey through every province in our corridors, which serves as an interactive museum, while being treated like a VIP with our impeccable service for value. The Pacific Ocean derived its name for its specific use of being pacific, meaning “peaceful” or “characterised by calmness”. The Pacific Hotel serves the same purpose. It is an ocean for you to peacefully float on as you explore the beautiful aspects of Cambodian culture and history for the first time just as Ferdinand Magellan first explored the Pacific Ocean in 1520.
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Property amenities
Free public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Airport transportation
Photo copier / fax In business center
Massage
Secured parking
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Wine / champagne
Car hire
Taxi service
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Private balcony
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, Chinese, Khmer
245Reviews5Q+A21Room tips
Traveler rating
  • 55
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Time of year
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Popular mentions
EVL wrote a review Apr 2021
3 contributions3 helpful votes
As a 3 stars hotel, the hotel is located at a strategic area, near to National Institute of Public Health and Phnom Penh Airport. But the areas have set a lot of road blocks and police so have to becareful on traveling or calling a tuktuk. Sokna and Borath, the receptionists are so helpful and nice. They speak well english too. Borath is so nice to treat us food by knowing we have difficulty on ordering foods. Sokna is kind to assist me on my phone simcard and help us to get tuktuk. The hotel facilities may not be the top, but their hospitality is worth for praise. Well done. The internet may improve, and the soundproof between room to room is poor. This may have to improve. Overall stay not bad.
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Date of stay: April 2021Trip type: Traveled with friends
1 Helpful vote
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Response from Kolim Sun, Owner at Pacific Hotel Phnom Penh
Responded Apr 23, 2021
Dear Evl, First and foremost, thank you for choosing to stay with us. We are more than delighted that you enjoyed your stay with us. Your review is being shared with everyone in Pacific Hotel Phnom Penh and we humbly are grateful to serve you. We take our guest feedback very seriously and we will further improve our hotel services and facilities. Kindest Regards,
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Wsea3h wrote a review Feb 2021
Asia3702 contributions196 helpful votes
+1
Our room is very good and comfortable although small. They gave us a voucher for 2 beer in their restaurant/bar and the atmostphere is nice. Buffet breakfast is good for the room rate. Very good services from the staff and management. The fitness room looked very good but I had no time to use.
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Date of stay: March 2020
Value
Cleanliness
Service
2 Helpful votes
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Response from Kolim Sun, Owner at Pacific Hotel Phnom Penh
Responded Mar 12, 2021
Dear WSeaeh, Thank you for choosing to stay with us. We are delighted that you enjoyed your stay with us and we hope to serve you again soon in the near future during your next visit to Phnom Penh, Cambodia.
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freddy yeo wrote a review Oct 2020
Phnom Penh, Cambodia32 contributions21 helpful votes
good location, at the main road at city so you can easily go anywhere by tuk tuk or walking, the hotel used to have buffet breakfast but due to covid now they will serve individually by order, anyway they sent to my room at morning, its great, hotel have lift and gym, room are clean and shower pressure are strong that's i like. staff are friendly and helpful.
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Date of stay: October 2020
Value
Rooms
Service
Room Tip: if you a smoker choose the room face the main road, the smoking area is near out there
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1 Helpful vote
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Response from Kolim Sun, Owner at Pacific Hotel Phnom Penh
Responded Nov 1, 2020
Dear Mr Freddy, Thank you for choosing to stay with us. We are delighted that you enjoyed your stay with us and we hope to serve you again soon in the near future during your next visit to Phnom Penh, Cambodia. Kindest Regards,
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amanda5805 wrote a review May 2020
Duncan, Canada3896 contributions267 helpful votes
+1
We were with a tour group so they booked all of our hotels for us. Pacific Hotel was one of them. we spent 2 nights here. You did get a beer ticket with the purchase of your room and breakfast was included. When we arrived they had welcome drinks for us which was a very nice touch. Looks like they are trying to update the hotel slowly. How some rooms were nicer than others. There was a funny smell and carpets are gross in the hallway. We were in Room 306. The beds are very squeaky but very soft (which I prefer firm). Bedding was a fitted sheet and a comforter. Bedding felt a bit older. 4 pillows on the king bed. Our room was nice but some are nicer then others. The bathroom was a bit rough. we had a bath tub/shower. Shower pressure not great. Standing in the shower it felt like you were going to fall through. Drains were clogged so water would build up as your shower. Took about 10 mins to drain at the end once the water was turned off! it did have a blow dryer! You have to remember to turn the hot water on by the front door 10 mins before starting your shower. There was a window with a view a small indoor sports facility (see pictures). AC worked ok. Had a mini fridge with minibar was cheap. TV's were old and kind of worked but really we were not there to watch tv. Parent-in-law were in 507 which had a city view and had a shower only. WIFI in our room was horrible. They claim there was only one per floor and our room was not close to it. So we had to go to the lobby or restaurant to get on the WIFI. Onsite restaurant was good. Buffet was very basic but good! No pool but does have a gym. Location isn’t the best it’s a fair distance away from everything but the big market. Hotel also had an elevator. Staff very friendly and helpful. Really enjoyed talking to the front end staff. I did feel safe at the hotel and for the most part walking the streets during the day and at night. Crossing busy streets was still a bit scary. The hotel was good and will be even better once it has its facelift. I would recommend staying there but personally I would stay somewhere else next time that is a bit closer to some of the sites.
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Date of stay: December 2019
Cleanliness
Service
Sleep Quality
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Response from Kolim Sun, Owner at Pacific Hotel Phnom Penh
Responded May 21, 2020
Dear Amanda, I would like to sincerely apologized for the inconvenienced caused by the WiFi, carpet smell and mattress during your stay. This is certainly not the image Pacific Hotel Phnom Penh would like to portray. I will personally look into this matter and improve the above feedback. We hope you would give us another chance and stay with us again during your next visit to Phnom Penh, Cambodia. Once again, I would like to express my apology. Kindest Regards, The Management Team.
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BeachLover154974 wrote a review Mar 2020
Dartmouth, Canada110 contributions66 helpful votes
After walking with backpacks from the bus station, we were pretty hot and sweaty. We were greeted with cold, refreshing eucalyptus towels and a fresh juice at the front desk. As a further welcome, we were given two coupons for mugs of draft beer and some hand crafted soap samples. The staff have great customer service skills, always friendly and very helpful. The WiFi and aircon works great and it was the best breakfast we had travelling 2 months in SE Asia..a nice buffet with everything you could ask for. The location was great..central market about 5 minute walk. We also walked to the Grand Palace and the Riverside boardwalk in about 20 mins. We discovered a five story mall (Sorya)...also just a 5 minute walk.The staff booked our bus tickets for us and extended our checkout, also let us hang around the hotel until our late flight.
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Date of stay: March 2020Trip type: Traveled as a couple
3 Helpful votes
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Response from Kolim Sun, Owner at Pacific Hotel Phnom Penh
Responded Mar 17, 2020
Dear BeachLover154974, First and foremost, thank you for choosing to stay with us. We are more than delighted that you enjoyed your stay with us. Your review is being shared with everyone in Pacific Hotel Phnom Penh and we humbly are grateful to serve you. Kindest Regards,
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PRICE RANGE
$26 - $90 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pacific hotel phnom penh
LOCATION
CambodiaPhnom Penh
NUMBER OF ROOMS
53
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Frequently Asked Questions about Pacific Hotel Phnom Penh
Which popular attractions are close to Pacific Hotel Phnom Penh?
Nearby attractions include Sorya Center Point (0.2 miles), Heart of Darkness (0.3 miles), and Pontoon (0.2 miles).
What are some of the property amenities at Pacific Hotel Phnom Penh?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Pacific Hotel Phnom Penh?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pacific Hotel Phnom Penh?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Pacific Hotel Phnom Penh?
Yes, free public parking nearby, secured parking, and street parking are available to guests.
What are some restaurants close to Pacific Hotel Phnom Penh?
Conveniently located restaurants include Bouchon wine bar, Romdeng, and Mr.Mediterranean.
Are there opportunities to exercise at Pacific Hotel Phnom Penh?
Yes, guests have access to a fitness center during their stay.
Does Pacific Hotel Phnom Penh have an airport shuttle?
Yes, Pacific Hotel Phnom Penh offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Pacific Hotel Phnom Penh located near the city center?
Yes, it is 0.2 miles away from the center of Phnom Penh.
Are any cleaning services offered at Pacific Hotel Phnom Penh?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Pacific Hotel Phnom Penh?
The staff speaks multiple languages, including English, Chinese, and Khmer.