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Pacific Hotel Phnom Penh

# 234 Monivong Boulevard Sangkat Phsar Thmei 2, Phnom Penh 12000 Cambodia
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Traveler (177)
Room & Suite (105)
Dining (72)

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$30
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#103 of 348 hotels in Phnom Penh
Location
3.8
Cleanliness
3.7
Service
3.7
Value
3.6
The Pacific Hotel is the first explorer themed concept hotel in the centre of Phnom Penh’s exciting business district. Experience a stay in a hotel where the elements of design and service are tailored to keep you relaxed while walking you through the untold history of Cambodia. Journey through every province in our corridors, which serves as an interactive museum, while being treated like a VIP with our impeccable service for value. The Pacific Ocean derived its name for its specific use of being pacific, meaning “peaceful” or “characterised by calmness”. The Pacific Hotel serves the same purpose. It is an ocean for you to peacefully float on as you explore the beautiful aspects of Cambodian culture and history for the first time just as Ferdinand Magellan first explored the Pacific Ocean in 1520.
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Property amenities
Free public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Airport transportation
Massage
24-hour security
Baggage storage
Secured parking
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kids' meals
Car hire
Taxi service
Concierge
Currency exchange
Non-smoking hotel
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, Chinese, Khmer
264Reviews5Q+A24Room tips
Traveler rating
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  • 33
  • 11
Time of year
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Popular mentions
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Mark legging wrote a review Jan 2024
11 contributions7 helpful votes
Nice hotel, great location, breakfast included with good selection and staff friendly. However I am not sure on the cleanliness of my bed as there was some hair under she sheets. I’m bald so not mine. Good for the price and a reasonable option if you are visiting
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Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kolim Sun, General Manager at Pacific Hotel Phnom Penh
Responded Jan 2, 2024
Sur sdey bong Mark, orkun for the review, we are super happy that you enjoyed your stay with some of our features 😍😍 and we appreciate your feedback to keep improving ourselves better and to serve you even better next time.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sara D wrote a review Dec 2023
32 contributions5 helpful votes
Check in girl was just the best ever, kind staff and very helpful. Laundry service was impeccable. Poor dinner menu at restaurant, but very very friendly staff and amazing french fries. Perfect wifi. Breakfast was lovely, on second day in the buffet there were just scrambled eggs, I asked for fried eggs and they prepared just for mee, really appreciated guys, thankful !!! Unfortunately noisy roads all day all night
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Date of stay: December 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kolim Sun, General Manager at Pacific Hotel Phnom Penh
Responded Jan 2, 2024
Sur sdey bong Sara, orkun for the review, we are super happy that you enjoyed your stay with some of our features 😍😍 and we appreciate your feedback to keep improving ourselves better and to serve you even better next time.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nazla11203 wrote a review Nov 2023
1 contribution
This hotel should be avoided at all cost. I spent two nights at the hotel and at check out they said everything was fine until they had my tour manager came to me with my dirty towel and ask what’s is this. Which was very embarrassing . If they have a problem with makeup on their white towels they should not use white towels.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled solo
Room Tip: Yes, don’t stay at the hotel because free you leave they may charge you without knowledge over a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kolim Sun, General Manager at Pacific Hotel Phnom Penh
Responded Nov 25, 2023
Dear Nazla, First and foremost, thank you for choosing to stay with us. Let me clarify this situation with you. Preserving the Freshness of Our Amenities: You might have noticed how cozy and clean our bed sheets, duvet covers, and towels are. To maintain this standard of freshness for all our guests, we kindly ask for your assistance in preventing stains on these items. Some stains can be particularly stubborn, leading us to retire these amenities sooner than we'd like. This not only impacts the environment but also affects our ability to provide the next guest with the same level of cleanliness and comfort. For any cleaning needs in your room, we encourage the use of tissues instead of towels. We are more than happy to provide extra tissues upon request, ensuring that you have everything you need for a comfortable stay. Why This Matters? As a budget-friendly hotel, our goal is to offer you excellent accommodations at a reasonable price. One way we achieve this is by keeping our operational costs efficient. By helping us preserve our linens and towels, you play a significant role in allowing us to maintain affordable rates for all our guests. As you may have know, most hotels in the world uses white towels and there are plenty of tissue in your room to wipe clean anything you would like to use on. Once again, we sincerely apologized for the inconvenience caused and we hope you understand where we are coming from as well. Kindest Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mikeygeeWestMidlands wrote a review Nov 2023
Dawlish, United Kingdom122 contributions139 helpful votes
Good location and a very good breakfast. Rooms are very good and staff are helpful. We used the laundry service which was good value. There is a park over the road which is nice to walk in. The museums and other attractions are all in east reach.
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kolim Sun, General Manager at Pacific Hotel Phnom Penh
Responded Nov 25, 2023
Dear Sir/Madam, Thank you so much for staying with us, we could not be anymore grateful and thankful that you chose to you stay with us. We hope to serve you again soon in the near future during your visit to Phnom Penh, Cambodia. Kindest Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Molly E wrote a review Jun 2023
4 contributions
Very basic hotel. Rooms were quite noisy. Receptionists and door staff were extremely friendly so it’s a good budget option. Good location for exploring Phnom Penh and would return if I was to visit the capital again.
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Date of stay: June 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kolim Sun, General Manager at Pacific Hotel Phnom Penh
Responded Aug 23, 2023
Dear Sir/Madam, Thank you so much for staying with us, we could not be anymore grateful and thankful that you chose to you stay with us. We hope to serve you again soon in the near future during your visit to Phnom Penh, Cambodia. Kindest Regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pilar Z wrote a review May 2023
1 contribution
I did a tour with GAdventure and was the worse experience ever! I took clothes for laundry as I have been traveling and did not have any clean clothe! they lost my clothes, an hour later they call me at 10pm to tell me my clothes was still dirty and they were not able to do my laundry as I am leaving next day! These two ladies at the reception were laughing and kind of making fun! Please do not choose this place
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Date of stay: May 2023
Value
Location
Service
Trip type: Traveled solo
Room Tip: Staff should be more responsible for people’ belongings
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kolim Sun, General Manager at Pacific Hotel Phnom Penh
Responded Jun 1, 2023
Dear Sir/Madam, First and foremost, we sincerely apologized for the inconvenience caused and this is certainly not the image Pacific Hotel would like to portray, I personally went to investigate this matter and found out that you drop your laundry at our front desk at around 9pm the night before you checked out and expected to get them back the next day before you departure. As you may have know, laundry takes time and the quickest our laundry partner could do your laundry is at least half a day. Also, we checked our CCTV cameras, your clothes did not went missing or was lost, whatever laundry you gave our front desk, we gave them back to you without any missing items. I sincerely apologize that the 2 ladies at the reception seem to be laughing at you but they were not making fun of you or anything, our CCTV camera records sound and I listened to what they were talking about. Still, we sincerely apologized for the inconvenience caused you experienced but I think your review is biased because you were very upset with us not being able to do your laundry on time with such a short notice.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tamara K wrote a review May 2023
Indialantic, Florida206 contributions82 helpful votes
Avoid room 202. G Adventure had us here 2-nights. Room 202 is on the main highway side and sounds like you are sleeping on the sidewalk with trucks, car & motorcycles driving through your room all night. Room 307 was better the second night. An OK hotel, in a bad part town, on a main highway is a trifecta for a terrible night’s stay.
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kolim Sun, Owner at Pacific Hotel Phnom Penh
Responded May 6, 2023
Dear Mrs Koss, First and foremost, we sincerely apologized for the inconvenience you faced during your stay with us. We also received complaints from you and your husband about our mattress and hot water and allow me to explain it here. As for the mattress, we tried our best to find the right balance between the softness and hardness of it, you might think its too hard but other guests might find it alright as different people have different preference and we try our best to accommodate to all. As for the hot water, there are individual water heater in each room and they are like the ones at our home which take times to be hot (around 5 minutes) and it can get very hot if you turn it to the maximum. I apologized that you did not find our hot water hot enough. We also apologized that you did not like our location but you may ask around or google it. Preah Monivong is considered the central of Phnom Penh where most offices are at and that is why you might find sleeping in room 202 like sleeping on the main road. We will do better in installing better sound insulation windows so as to block out as much noise from the outside as possible. We hope you gave us another chance to serve you again. Kindest Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Heather E wrote a review Apr 2023
England, United Kingdom239 contributions94 helpful votes
Stayed here as part of a G Adventures tour. Good points, staff were friendly and the wifi was reliable and that's it. I didn't sleep well, the room was very noisy with single glazing and my room faced the main road. Plus the bed was rock hard. There was also a switch that was meant to heat the water but it was lukewarm at best no matter how long I had it switched on. Also location not great would prefer to stay near the river if I had a choice. Breakfast was hit and miss. It really didn't look like the photos.
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Date of stay: January 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kolim Sun, Owner at Pacific Hotel Phnom Penh
Responded Apr 20, 2023
Dear Sir/Madam, First and foremost, thank you for choosing to stay with us. We sincerely apologized that you did not enjoy your stay with us, we will look through all the points you suggested and further improve on them. We hope you do give us another chance to serve you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tracy Tyler wrote a review Mar 2023
Nottingham, United Kingdom52 contributions51 helpful votes
Perfect base to visit the bustling city of Phnom Penh. The rooms are well equipped and a good size, the hotel is in a good location to access all the sights. We’re very happy to have stayed here d wouldn’t hesitate to recommend
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Date of stay: February 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Kolim Sun, Owner at Pacific Hotel Phnom Penh
Responded Mar 25, 2023
Dear Sir/Madam, Thank you so much for staying with us, we could not be anymore grateful and thankful that you enjoyed your stay with us. We hope to serve you again soon in the near future during your visit to Phnom Penh, Cambodia. Kindest Regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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rosebud_alley wrote a review Mar 2023
Surrey, Canada100 contributions69 helpful votes
Great central location and nice staff. Rooms are decent and comfortable. Easy to walk (with care) to markets and restaurants. Breakfast buffets is plentiful and adequate to get you on your day. A great budget option for many types of travellers
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Date of stay: November 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Kolim Sun, Owner at Pacific Hotel Phnom Penh
Responded Mar 25, 2023
Dear Sir/Madam, Thank you so much for staying with us, we could not be anymore grateful and thankful that you enjoyed your stay with us. We hope to serve you again soon in the near future during your visit to Phnom Penh, Cambodia. Kindest Regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$28 - $36 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pacific hotel phnom penh
LOCATION
CambodiaPhnom Penh
NUMBER OF ROOMS
53
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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PACIFIC HOTEL PHNOM PENH $23 ($̶8̶2̶) - Updated 2024 Prices & Reviews - Cambodia

Frequently Asked Questions about Pacific Hotel Phnom Penh
Which popular attractions are close to Pacific Hotel Phnom Penh?
Nearby attractions include Kesar Khmer Tours- Cambodia (0.2 miles), Central Market (0.2 miles), and Royal Phnom Penh Tours (0.09 miles).
What are some of the property amenities at Pacific Hotel Phnom Penh?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Pacific Hotel Phnom Penh?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pacific Hotel Phnom Penh?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Pacific Hotel Phnom Penh?
Yes, free public parking nearby, secured parking, and street parking are available to guests.
What are some restaurants close to Pacific Hotel Phnom Penh?
Conveniently located restaurants include Bouchon wine bar, Sam Doo, and Baliku Culinary And Art At L'orangerie.
Are there opportunities to exercise at Pacific Hotel Phnom Penh?
Yes, guests have access to a fitness center during their stay.
Does Pacific Hotel Phnom Penh have airport transportation?
Yes, Pacific Hotel Phnom Penh offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Pacific Hotel Phnom Penh located near the city center?
Yes, it is 0.2 miles away from the center of Phnom Penh.
Are any cleaning services offered at Pacific Hotel Phnom Penh?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Pacific Hotel Phnom Penh?
The staff speaks multiple languages, including English, Chinese, and Khmer.