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High Sky Hotel

National Road 6A Kean Klieng, Phnom Penh Cambodia
Traveler (38)
Room & Suite (29)
Pool & Beach (6)

About

Location
Cleanliness
Service
Value
If you’re looking for a luxury hotel in Phnom Penh, look no further than High Sky Hotel. For those interested in checking out popular landmarks while visiting Phnom Penh, High Sky Hotel is located a short distance from Cambodia Post Office (1.9 mi) and Al-Serkal Mosque (2.0 mi). You’ll enjoy relaxing rooms that offer air conditioning, and you can stay connected during your stay as High Sky Hotel offers guests free wifi. The hotel features a 24 hour front desk, a concierge, and room service. Plus, High Sky Hotel offers a pool and an on-site restaurant, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available. During your visit, be sure to check out one of Phnom Penh's popular tapas restaurants such as Romdeng, Friends the Restaurant, and Chinese House, all a short distance from High Sky Hotel. If you’re looking for things to do, you can check out Darussalam Mosque (Masjid Darussalam) (1.1 mi), which is a popular attraction amongst tourists, and it is within walking distance. The staff at High Sky Hotel looks forward to serving you during your upcoming visit.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bicycle rental
Golf course
Babysitting
Free internet
Wifi
Internet
Sauna
Outdoor pool
Breakfast in the room
Fishing
Airport transportation
Car hire
Business Center with Internet Access
Meeting rooms
Fax / photocopying
Massage
Salon
Baggage storage
Concierge
Convenience store
Currency exchange
Non-smoking hotel
Sun terrace
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Bridal suite
Non-smoking rooms
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Iron
Good to know
HOTEL CLASS
Languages Spoken
English, Filipino, Khmer
41Reviews3Q+A9Room tips
Traveler rating
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Popular mentions
Stayed for three nights in total and whilst the room was clean and the staff did there best I personally would not choose to stay here again. On my first night I ate at the Hotels restaurant as there did not appear to be much of anything else close by. The meal was dreadful and overpriced and the four or five staff standing around were totally disinterested in providing any type of service at all. In fact it seemed like an inconvenience when I had to search them out to get another drink. The meal was covered in insects and tasted horrible. Also the hotel is on the wrong side of the river and you are totally isolated from the main city and need to cross two bridges to get here, it took 90 minutes in busy traffic to get to the hotel from the airport. Never again.
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This hotel is a 3 star hotel at most, but I give it a 1 star after the staff told us that there are 6 towels missing after we checked out and they want us to pay $5 each for them. We have no idea where those towels are and maybe they were never placed in the room in the first place...? Based on principle, we did not want to pay for the towels. After explaining and talking to the owner representative, things got shorted out among their staff. But they already disappointed us greatly regarding this missing towels issue. We stayed here in 2015 and enjoyed the Mekong view off the suite room. We stayed in the suite rooms again in August 2017 that's when the towel issue took place. We are never going to stay here again.
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We stayed at this hotel for 2 nights (not consecutive) when we joined a 5-day land tour to Cambodia. To be honest, our itinerary was quite packed and we were in the hotel just for sleeping, having shower and breakfast. Then we were off to the tour. So I can only comment on the things that I saw in those few hours. The hotel is located in a weird area. The tourist bus had to go through a narrow alley from the main street to reach the hotel. There are lots of shops and business outside that alley. However, the tour guide discouraged us to go out and explore at night. The hotel is quite dated. The lobby is large with really high ceiling and it looks quite nice. However there is no air conditioning. There is a gift shop but it was not open when I was there. We stay on the 7th floor. From our room, we could see the Mekong River on the left hand side of the window. There are no building taller than this one so the view was quite spectacular. The room is very basic but quite big and clean. It seemed to be quite dim even we turned on all lights. The first room we stayed, the bath tub is put in the middle of 2 walls, with a large space on both end. However the shower curtain only covers the length of the tub but not a wrap-around. So no matter how careful you use the shower, the water will spill and there is a mess on the floor. We stayed in 2 different rooms. In those 2 rooms, there is that weird floor alignment near the washroom: about 2 inches difference. It is easy to trip if you don't pay attention. The elevators are very slow. When we went to the restaurant on the 10th floor, we preferred to use the stairs. Breakfast was included and served at 6 am. If there are more tourist group, you will have trouble getting enough food as it is not refilled fast enough. There is free wifi, but it only works in the lobby. The signal is very week in the rooms.
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We've stayed in this hotel several times over the past few months as part of an internship we were involved with in Phnom Penh. After a hellish bus journey from Bangkok, we were over the moon with the hotel, but the more we got to know Cambodia, the less appealing this hotel became. It's located on 'the wrong side' of the river, making it hard to enjoy the hundreds of fantastic restaurants along the riverside, or even just to walk into the main CBD - most Tuk Tuks will try and charge you upwards of $6 for the journey when it's worth about $3 or $4. Tours can be arranged through the hotel, but they seem pricey compared to what's on offer in the city. The rooms themselves are comfortable, but it's a bit of a lottery - we've stayed in several rooms on the 6th floor, each with its own 'quirks'; a leaking toilet, noisy air con, air con that doesn't cool, leaking windows or my personal favourite, no running water. The wifi is patchy and the food and drinks are expensive for what you get. It's certainly a popular hotel with local tourists and business conferences and I think it's better suited if you're only needing a place to lay your head. If you're wanting to enjoy the city, it's not located well and the service leaves a lot to be desired in terms of a warm welcome. Also be warned: breakfast can be a bit hairy between 7 and 8 - you're best off avoiding the elevators all together and just taking the stairs if you're an early riser!
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... from the moment we drove up to this hotel I wasn't convinced. Looked more like a dated 3* rather then a 4*. Staff were unhelpful and did not understand even the easiest requests. The only good thing I will say is, it has lovely views of the Mekong River.
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PRICE RANGE
$40 - $52 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Mekong Star Hotel
LOCATION
CambodiaPhnom Penh
NUMBER OF ROOMS
192
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