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The Frangipani Royal Palace Hotel

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The Frangipani Royal Palace Hotel
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669 Reviews from our TripAdvisor Community

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Showing 543: English reviews
Worcester, Massachusetts
Reviewed November 29, 2016

I'm not sure what those who have posted poor reviews were expecting. This is an excellent hotel - the location is spectacular, a short walk to the Royal Palace, the riverfront area, National Museum, etc. The rooms are spacious and clean and have a proper bathroom (no toilet sprayer and an actual bathtub). The rooftop deck is a great place...

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2Thank bd9902
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear valued guest bd9902, A very warm greeting from The Frangipani Royal Palace Hotel & Spa! First of all, we would like to thank you for taking out time to share your valuable feedback. Not only does it help us betterment of our services and standards, it also boots our morale to do our best each day. Yes, our central...

London, United Kingdom
Reviewed November 28, 2016 via mobile

This hotel has bags of character. The view from my room was spectacular looking right out over the Royal palace complex - to one side I saw dawn over the river and to the other sunset over the national museum was wonderful. The room itself was quirky and fun. Okay so the bathrooms and aircon weren't the most modern -...

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3Thank PennyL2811
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear valued guest PennyL2811, A very warm greeting from The Frangipani Royal Palace Hotel & Spa! First of we would like to thank you for taking out valuable time to share your review on your stay with us. Every feedback we receive, helps us to not only better our services and standards but also boots our morale to deliver our...

Tauranga, New Zealand
Reviewed November 27, 2016

Rooms were nice, clean and well appointed. Staff friendly and helpful. Meals were good, especially enjoyed the great breakfast selection. Rooftop pool area is in real need of some maintenance and a spruce up but the pool was clean and very welcome. Great views from the pool area. Location couldn't be better, close to the Palace, museum and waterfront etc....

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3Thank Karen A
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear valued guest Ms. Karen C, A very warm greeting from The Frangipani Royal Palace Hotel & Spa! First of all, we would like to thank you for taking out valuable time to share your review with us. Each feedback helps us to better our services and standards. We are glad that we could meet your culinary expectations. Our team...

Hawaii
Reviewed November 26, 2016

Next to the Tonle Sap River and close to the Royal Palace as well as the National museum, lots of restaurants along the riverbank. River cruise boats are just a few minutes away. The view from the 8th floor is great, especially at night. The hotel is old though and upkeep is lacking.

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Thank Peter T
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear valued guest Mr. Peter T, A very warm greeting from  The Frangipani Royal Palace Hotel & Spa! We would like to thank you for your feedback on your stay. Yes, our central location in close proximity to tourist attractions and the riverside is a key USP. The views from our rooftop pool and Sky Bar is indeed splendid. We...

Newcastle, Australia
Reviewed November 22, 2016 via mobile

We arrived for a two night stay on 20 November. For a 4 star hotel we were very disappointed. We had just spent 3 weeks travelling throughout Vietnam and the service, guest interactions, quality and accommodation was far superior to this hotel - all the hotels we stayed in previously were 4 star. The hotel itself was not very welcoming....

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Thank Gail G
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear valued guest Gail G, A very warm greeting from The Frangipani Royal Palace Hotel & Spa! First of all, we would like to thank you for taking out time to share your valuable and detailed feedback about your stay with us. Every constructive feedback from our valued guests helps us to better our services and standards. We sincerely apologize...

Sydney, Australia
Reviewed November 17, 2016 via mobile

Stayed 3 nights. Close to Royal Palace, and everything really. Rooftop pool and bar are fabulous to wind down in a day spent exploring. Our room was clean, cool with a comfortable bed. The hotel supports disadvantaged young people and it has a great feel to it. Highly recommend.

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Thank 22lulu
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear valued guest 22lulu, A very warm greeting from The Frangipani Royal Palace Hotel & Spa! We would like to thank you for taking out valuable time to share your review about your stay.We are happy that o ur facilities and rooms were up to your expectations. Yes, our rooftop Royal Sky Bar and the pool with a Jacuzzi is...

Danville, California
Reviewed November 15, 2016

Phnom Penh's tourist quarter is right around the bend. Walk a couple blocks and you are at the riverside, where there are restaurants, bars, lounges, you name it. Also right across from the Royal Palace. Service is good here, they are attentive. As for the rooms, really does feel like a boutique. Big things for me was the water pressure...

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Thank Ryan C
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear Mr. Ryan C, A very warm greeting from The Frangipani Royal Palace Hotel & Spa! First of all, we would like to thank you for sharing your detailed review regarding your stay with us. Yes, our central location in close proximity to famous tourist spots and the riverside is a key USP. We are glad our team were able...

Victoria, Austrlaia
Reviewed November 14, 2016

(6/6 of tour). This was the last stop for us on our tour of Vietnam & Cambodia. I must say the only good thing about this Hotel is the location, the rooftop pool & the staff. It was a big let down for us. It has great views of the river, Royal Palace & other tourist attractions & is close...

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1Thank binnstay
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear Valued Guest Binnstay, A very warm greeting from The Frangipani Royal Palace Hotel & Spa! We would like to thank you for your constructive feedback. Every feedback we receive helps us to better our services and standards. We are indeed concerned that you did not find our property to meet your expectations in lines with the décor and design...

Biggar, Scotland
Reviewed November 14, 2016

This was a a nice little boutique hotel. The rooms are compact but perfectly adequate. It's close to the river and the Royal Palace. Tuk Tuk drivers are everywhere in Phnom Pheh so it's east to get around without costing a fortune. The staff were great, it was clean everywhere and I enjoyed the breakfast. It's a crazy busy city...

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Thank Lyn S
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear Valued Guest Lyn S, A very warm greeting from The Frangipani Royal Palace Hotel  & Spa! First of all, we would like to thank you for choosing to stay with us and taking out time to share your review. Every feedback we get helps us to better our services and standards. We are glad we could  meet your expectations...

Auckland, New Zealand
Reviewed November 13, 2016

I have been here twice on business with a group of colleagues. I will continue to return here for future PNP business as the hotel is always very accommodating to our personal needs and group needs as well. Nothing is too difficult for the staff. All of the rooms are nice, but the larger rooms are worth requesting. Excellent WiFi...

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Thank Barb_in_New_Zealand
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear valued guest Ms. Barb, A very warm greeting from The Frangipani Royal Palace Hotel & Spa! First of all, we would like to express our humble gratitude for your wonderful review. We are thank you that you took time out to share this feedback. We are happy that we as a property and as a team could meet your...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Frangipani Royal Palace Hotel is situated in the heart of Phnom Penh on the edge of the citys art district and couple of minutes walk from the bustling river front area and the historic Royal Palace.With a roof top pool and restaurant, our own spa, and spacious, comfortable rooms, the hotel is the perfect base from which to explore Cambodia’s capital. ... more   less 

Additional Information about The Frangipani Royal Palace Hotel

Address: 27 Street 178 (Corner of Royal Palace & In Front of Riverside), Phnom Penh 12000, Cambodia
Location: Cambodia > Phnom Penh
Price Range: $64 - $96 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Frangipani Royal Palace Hotel 4*
Number of rooms: 60
Reservation Options:
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Hotel Style:
#15 Luxury Hotel in Phnom Penh
#21 Family Hotel in Phnom Penh
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Questions & Answers

Here's what travelers have asked, with answers from The Frangipani Royal Palace Hotel staff and other travelers.
9 questions
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2 months ago
Vientiane, Laos
1 month ago
Kuala Lumpur, Malaysia
Vientiane, Laos

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Questions? Get answers from The Frangipani Royal Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Balconies are very narrow not really for sitting on”
  • Very pretty room
  • View of Royal Palace gardens
  • Night view of river from roof terrece
  • View of river from breakfast area
  • Nets not needed
 of 5 bubbles TheSnitch, 6 days ago | Read review
“Ask for rooms higher up e.g. 7th floor greats view of the city.”
 of 5 bubbles fional851, 2 weeks ago | Read review
“sixth or seventh floor rooms facing royal palace”
 of 5 bubbles jplanz, 3 weeks ago | Read review
“7th floor rooms with palace view best with small balcony. bar and breakfast is on 8th floor don't have to wait for the slow single lift.”
 of 5 bubbles TerryD08, Feb 19, 2017 | Read review
“Maybe ask for a room at the front with a balcony”
 of 5 bubbles jocelyntdrummond, Feb 11, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question