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The Frangipani Royal Palace Hotel

Traveler (553)
Room & Suite (178)
Pool & Beach (53)

About

#53 of 328 hotels in Phnom Penh
Location
Cleanliness
Service
Value
The Frangipani Royal Palace Hotel is situated in the heart of Phnom Penh on the edge of the citys art district and couple of minutes walk from the bustling river front area and the historic Royal Palace.With a roof top pool and restaurant, our own spa, and spacious, comfortable rooms, the hotel is the perfect base from which to explore Cambodia’s capital.
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Property amenities
Pool
Room service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Airport transportation
Breakfast Available
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Outdoor pool
Wheelchair access
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Room features
Air conditioning
Minibar
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
River View
925Reviews
11Q+A
100Room tips
Traveler rating
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  • 26
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Popular mentions
This hotel is as you expect for this level of hotel. Services good, breakfast buffet was ok, rooftop bar and nice pool with great views of palace and river. They give you nice welcome drink and towel on arrival and rooms were spacious. Maybe the improvement could be on the bathrooms. Also cupboard did not shut properly was were too narrow for the hangers. Very strange.
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+1
Spent 6 nights at the hotel as a family group of 4. Staff are outstanding, location is brilliant, breakfast on level 8 offered a great view, and we used the rooftop bar and pool extensively! We had a very good experience, but it was let down by small things. We had 2 rooms for our group. A 5 star review meant they nailed it, and they didnt quite. Had no hot water for 24 hours. Aircon was variable depending on the room, and the pool was great, but a dozen broken tiles which could lead to a kids injury. Little things. The Manager was magnificent, and her staff were warm and friendly and assisted us with bookings. Would definitely recommend for a Phnom Penh traveller looking for a little luxury without blowing the budget
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Right in the center of the city, with amazing views this hotel had everything we needed. The rooftop pool and restaurant were great. The staff was very helpful and gave us some extras for our honeymoon. Definitely a group of hotels to use again.
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Response from FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel
Responded Jun 11, 2019
Dear Pacmendes, Thank you very much for your comments. We are happy to hear that you could enjoy your stay with us for your honeymoon trip. We will keep improving our service to further meet your expectations. We look forward to welcoming you back to stay with us in the near future. Best regards, YI Neangpouv Assistant Operation Manager
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Lovely hotel in a great location, close to all the sights and restaurants. Wonderful rooftop bar with views over the city including the Royal Palace. Rooms were excellent and quite large, very comfortable. Staff were friendly and helpful. Super breakfast plenty of choice and very tasty.
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Response from FrangipaniManagement, Front Office Manager at The Frangipani Royal Palace Hotel
Responded 6 days ago
Dear Pete973, Thank you very much for your comments. We are happy to hear that you could enjoy your stay with us. We will keep improving our service to further meet your expectations. We look forward to welcoming you back to stay with us in the near future. Best regards, PECH Chantha Assistant Front Office Manager
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So, the good stuff. Good location, nice foyer and pleasant, welcoming staff. Room clean and tidy and well serviced, breakfast was ok with a good view from the restaurant. However, the room was very small and had a tiny bathroom. The gap between toilet and opening door no more than the width of a finger, very dark bathroom, loose tap and unbearably hot. Simple things missing in bedroom like a hook for clothes and there was no mirror in the bedroom, only the steamed up, poorly lit steam covered one in the bathroom. This hotel has potential, especially with the attitude of the staff, but needs a critical eye to make small but significant improvements.
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PRICE RANGE
$56 - $102 (Based on Average Rates for a Standard Room)
LOCATION
CambodiaPhnom Penh
NUMBER OF ROOMS
54
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