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Juliana Hotel Phnom Penh

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Juliana Hotel Phnom Penh
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317 Reviews from our TripAdvisor Community

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Showing 209: English reviews
Melbourne, Australia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Hotel very clean staff very good go out of there way to help breakfast and dinner great only neg was internet drops out a lot Big pool very clean loved it Tuk Tuks out front of hotel we had same driver they wait for you but good

Helpful?
Thank w111_13
Sydney, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

When we arrived the receptionist was unable to find our book in details we had to wait around while it was sorted out .We found the room to be very dark , we had to turn the light on to find our way around the room , when we looked out our window there was a wall.

Helpful?
Thank maureendodd

Travelers are raving about these Phnom Penh hotels

Sunshine Coast, Australia
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 3, 2016

We recently stayed at this hotel on our annual vacation for 3 nights. It had everything provided, an excellent location, good sized, clean rooms, a lovely pool area, helpful supportive staff, a well equipped gym and wi fi. The wi fi was not great and I had to access it down in the court yard by the pool most of... More 

Helpful?
Thank Bernie K
Apichet M, Hotel Manager at Juliana Hotel Phnom Penh, responded to this review

Dear Bernie K, Thank you very much for your stay with us, we trusted that you have a pleasant stay. We are very glad to hear that you like the hotel's location, size of the room, swimming pool, and our services. The WIFI, we will check the internal configuration. Your valuable feedback will be shared to our management to welcoming... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 20, 2016 via mobile

My partner and I were supposed to arrive to the hotel around 7:30pm - however due to flight delays and airlines losing our luggage we didn't arrive until midnight. When we arrived the hotel staff were very lovely and accommodating took us and the luggage up to the room. On the morning the staff that were on reception called the... More 

Helpful?
Thank Nekes
Apichet M, Hotel Manager at Juliana Hotel Phnom Penh, responded to this review

Dear Nekes, First of all, we are very appreciated for your time to write us a valuable feedback. We are very glad to hear that your staying experience is wonderful even you have a some problem about your luggage, and we are very welcome to assist you. Your valuable feedback will be share to our team, and will maintain for... More 

Launceston, Australia
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed May 21, 2016

This was our first experience of Cambodia. The hotel was lovely floor boards in the rooms. The staff were most obliging and willing to assist. Service was a little slow. We had an issue with our air conditioning which was not working at all and left us in 40 degree heat but that was rectified promptly. The pool facilities were... More 

Helpful?
Thank Amanda M
Apichet M, Hotel Manager at Juliana Hotel Phnom Penh, responded to this review

Dear Amanda M, Thank you very much to let us fulfill your holiday and your first experience in Cambodia. Most of all, thank you very much to share us your feedback regarding to your stay, which all will absolutely bring to the management, and also share among Juliana's team in order to maintain and keep up to the proper service... More 

Malaysia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 17, 2016 via mobile

First imagine - Reception are friendly .. Hotel lobby with nice decoration.. Room with clean condition.. Bed is soft and nice to sleep ... I love it.. Hotel location near at town area too.. Breakfast also not bad. I will stay back this hotel again... :)

Helpful?
Thank TheTravellerMY
Apichet M, Hotel Manager at Juliana Hotel Phnom Penh, responded to this review

Dear TheTravellerMY, Thank you very much for your valuable time to share us your experience with us. We are very glad to hear that your stay was met your expectation. We are looking forward to serve you again in the nearest future. Sincerely Yours Apichet Maneesinn Hotel Manager More 

Singapore, Singapore
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 9, 2016

As we turned into the street I thought I had maybe made a mistake - but the Juliana is a lovely hotel. The lobby and rooms are really well presented (as other have mentioned there is no view) but they are clean and well decorated. The staff are all pleasant - but not too forthcoming. The pool is lovely and... More 

Helpful?
Thank Elliespell
Apichet M, Hotel Manager at Juliana Hotel Phnom Penh, responded to this review

Dear Elliespell, First of all, with our most appreciated for taking your valuable time to write us a review. Your comment will be raised among the staffs and management to have a proper measure development. We are very glad to hear that you have a wonderful stay in Phnom Penh. We are looking forward to serve you again in the... More 

St. Albans, United Kingdom
Level Contributor
60 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
3 of 5 stars Reviewed March 10, 2016

Fortunately, we only had 2 nights at this hotel on the start of our trip to Cambodia. The hotel looks impressive but is in a poor area with nothing really that you can walk to and indeed I would not have felt safe walking around the area at night. Night life is around the Riverside area (restaurants, bars etc.,) and... More 

Helpful?
Thank JoyBarnet
Apichet M, Hotel Manager at Juliana Hotel Phnom Penh, responded to this review

Dear JoyBarnet, First of all, thank you very much for your time to write us a feedback. As we are located in center local area, where it not specially for a night life. However, the taste could not be argued and seems that the relaxing atmosphere location is not satisfy yours. We could not avoid the view in the heart... More 

Radolfzell am Bodensee, Germany
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed February 7, 2016

Nice room even if lacking a view , pleasant staff, really close to the centre nice pool area copius breakfast buffet and spectacular dinner buffet with cambodian delights things one might not order as a foreigner for fear to make the wrong choice were here made available large seafood display , many things cooked to order and a wide range... More 

Helpful?
Thank ledoute
Apichet M, Hotel Manager at Juliana Hotel Phnom Penh, responded to this review

Dear ledoute, Thank you very much to your kind feedback of your stay at Juliana Hotel Phnom Penh. We are very happy to hear that you very like your dinner experiences, the room and the services. We will raise your comment to the team to ensure that your next visit will be satisfied again. Warmest Regards, Apichet Maneesinn Hotel Manager More 

Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed January 9, 2016 via mobile

Checked in at 5pm with my husband. Check in efficient and we were asked if we would like a taxi for the morning. We booked it for 3.30am. The buffer restaurant is excellent with very attentive staff. There isn't anywhere locally to eat outside unless you eat from carts on the street. Pool looks good but didn't get chance to... More 

Helpful?
Thank Paula C
Apichet M, Hotel Manager at Juliana Hotel Phnom Penh, responded to this review

Dear Paula C, Thank you very much for writing us a review. First of all, we are very glad that you like the hotel. Regarding to your comment about the confirmation of the taxi service, we are very sorry for any inconvenience caused to you. We will take to our concern and bring to the concerned department for a proper... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Juliana Hotel Phnom Penh

Address: 16 Juliana 152 Rd., Sangkat Vealvong Khan 7 Makara, Phnom Penh 12000, Cambodia
Location: Cambodia > Phnom Penh
Price Range: $57 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Juliana Hotel Phnom Penh 3.5*
Number of rooms: 82
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Also Known As:
Juliana Phnom Penh
Phnom Penh Juliana Hotel
Juliana Hotel
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