Hotel Cambodiana
313 Sisowath Quay, Phnom Penh Cambodia
Lowest prices for your stay
$63
$63
Free cancellation until 07/10/22
$63
$57
Hotels.com$63
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Travelocity$63
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Dining (18)
Pool & Beach (1)
About
#114 of 447 in Phnom Penh
Location
4.1
Cleanliness
3.5
Service
3.6
Value
3.2
Situated on the banks of the famous Mekong River, the magnificent Hotel Cambodiana is located in the heart of Phnom Penh's central business and tourist districts, offering visitors convenient access to all that Phnom Penh has to offer. ROOMS & ACCOMMODATION 239 rooms -Superior, Deluxe, Mekong Club Floor, Junior Suites and Executive Suites. Accommodation for long stay-guests is also available. FOOD AND BEVERAGE Banqueting and Conferencing with 10 Meeting rooms; 2 Restaurants (L'Amboise and Mekong Restaurant); 3 Bars (Breeze Poolside Bar, Lobby Bar, QBA); 1 Bakery Shop (La Brioche Bakery); 24-hour Room Service; Outside Catering Services. Ample outdoor spaces (Mekong Deck, Chaktomuk Garden, Promenade) for private function SHOP AND OFFICE SPACE Total 41 units of office space and shop. HEALTH AND LEISURE Open to hotel guests and Physique Club members, our recreation and fitness facilities combine top of the range equipment with the best Mekong view in Phnom Penh. Gym facilities with steam and sauna, Swimming Pool, 2 Tennis Courts
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Nightclub / DJ
Babysitting
Children Activities (Kid / Family Friendly)
Wifi
Hot tub
Outdoor pool
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Business
Location
Full view
87Good for walkers
Grade: 87 out of 100
38Restaurantswithin 0.3 miles
12Attractionswithin 0.3 miles
Contact
313 Sisowath Quay, Phnom Penh Cambodia
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Most Recent
Good morning General Manager I will stay in 2 tonight Cambodia hotel room is all it’s OK but electricity problem Wi-Fi problem is air conditioner problems I was Complain nobody pick up the call operator not responsible Not safe for the room Note! Very important New upgrade room 5floor I was request please improvement and development thank you 🙏
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Date of stay: June 2022Trip type: Traveled
Helpful
Booked through booking.com asking couple questions at the time which were responded to promptly. Whilst value for money this Old Dear has done her duty and renovation cost would be a truck load compared to what is being developed in Phnom Penh at the moment with off shore investment, such a project won’t happen. So if you stay here the above needs to be accepted. Was upgraded to a Deluxe with River View which really helped with ambiance as City View is a large noisy bustling street beyond the vast front grounds of the Hotel. Air conditioning is a nightmare. Wall mounted push button style control panel to which the ac unit does not respond. Control panel would earn attention in any respectable museum - never seen anything like this before. Good gym and very good pool. Nice bar at lobby level but no bar which capitalised the river view, not sure why not. There is a pool side bar but unsure if this was operating, very hot outside during the day at the moment. Depends what you are seeking ie some respite from the noise and jostle etc or to enjoy the local hospitality but location is restrictive in that there is nothing around other than the Casino complex for which it would be wise to at least get a tuk tuk. No nearby cafes, restaurants nor bars and evenings traffic is bothersome at times when heading for tourist strip. Nice river promenade walk available out the back gate of hotel grounds but unsure if safe at night. Overall staff are well trained, friendly and helpful. Enjoyed interaction with housekeeping and bar staff. Breakfast room staff were fazed with simple request for wi fi access from this location and I think still seeking an answer to my question. Am I the first to have asked this - never mind. Would have rated as Average but am out of sorts over frustration in getting some action for response about gym equipment closed for maintenance and the very poor communication on this issue. Had almost pleaded for Management to respond to no avail.…
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Date of stay: March 2022
1 Helpful vote
Helpful
Manager ignores complaints. Will not open the window for fresh air. Will not you up mini fridge. Tries not to let you out of the $30 a day food package unless you insist... then a burger is $16 . Club sandwich $10... if its the ritzy I expect better service for these prices
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Date of stay: November 2021Trip type: Traveled
Helpful
As i have been staying in this hotel for my quarantine i have been struggling with air con which they turn it off at night time to save electricity unfortunately i am the one who stay in that hotel. It was so hot and j couldnt sleep at all. About the internet it take you forever to load into a side.
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Date of stay: May 2020Trip type: Traveled
Helpful
Response from Stefan Willimann, General Manager at Hotel Cambodiana
Responded Jan 10, 2021
Thank you very much for your feedback and we are sorry for the inconvenience mentioned. I understand all problems have been explained and are fixed by now. StefanW
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Very pleasant stay of 17 nights for a work trip. WiFi was good for my purposes and worked all over the hotel. Staff was very courteous and helpful. However, as often happens in many properties, the servers were over-zealous at breakfast. and frequently whisked away my unfinished toast, croissant or coffee cup when I was visiting a food station and before I had finished. I gently scolded them for it as I then needed to obtain new utensils and / or go for additional food since my unfinished food had been removed. Something for staff mentors to take into account. The range of options for breakfast was extensive and catered for all tastes - there was an egg station too which was a plus. Views across the Tonle Sap and Mekong Rivers were wonderful and should be requested at every opportunity. The gym was good for a hotel facility but availability of benches for free weights was limited as they were frequently commandeered by other users. The sauna was a highlight for me and I used it regularly, but the steam room had a bad odor and seemed too cool for a genuine steam room experience. Overall, I will return again on my next assignment.…
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Review collected in partnership with this hotel
Date of stay: February 2020Trip type: Traveled
Room Tip: Get a river view across the Tonle Sap - Mekong junction. Lots of ferry, barge and pleasure boats...
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Helpful
Response from Stefan Willimann, General Manager at Hotel Cambodiana
Responded Mar 6, 2020
Dear Max W. Thank you very much for choosing Hotel Cambodiana as your preferred hotel destination in Phnom Penh and for taking the time to provide your feedback on our services and facilities. We are pleased to note that you have enjoyed our services; along with your recommendations for improvement. You touched on some points that we are working on improving right now and genuine guest feedback should help to stress it even more. Thanks a lot for these detailed informations. We hope that your travels will bring you once again to Phnom Penh in the near future. Thank you StefanW
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Friendly and well trained frontline staff and very helpful, too. Had a clean and spacious room and the lobby and restaurant were just as great. It also has a good breakfast set up and a wonderful restaurant team to keep the service going smoothly. If you are there and have some extra time, don't forget to say hello to the General Manager, Mr Stefan, whenever you spot him doing his rounds. He is very courteous and friendly to speak with.
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Review collected in partnership with this hotel
Date of stay: February 2020
Helpful
Response from Stefan W, General Manager at Hotel Cambodiana
Responded Feb 13, 2020
Hi laukokkhuan, Thanks for the positive feedback. The team will be delighted to hear about it! Stefan is already ;-)
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This hotel is very clean and the staff very helpful. I liked that it has a pharmacy and travel agency on site. I enjoyed staying in the room as well as the hotel. The hotel is located in a great spot where access to many sites in the city is very convenient.
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Review collected in partnership with this hotel
Date of stay: January 2020
Helpful
Response from Stefan W, General Manager at Hotel Cambodiana
Responded Feb 13, 2020
Hi wwhires, Thanks for the positive feedback and we hope that your travels will bring you once again to Phnom Penh in the near future.
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Staff are great but the building should've been bulldozed years ago. Our River-facing room on the third floor was large and comfortable, particularly the bed however the bathroom was poor with cigarette burns on the vanity. There was also mould in joints and in the bath. Only one available power point in the room so a juggling act for charging electronic devices. Thermostat didn't work so the room was quite cold. The hotel was not worth the asking price. On the plus side, breakfast was good.
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Date of stay: January 2020Trip type: Traveled
Helpful
Response from Stefan W, General Manager at Hotel Cambodiana
Responded Feb 13, 2020
Dear 579JohnB579 Thank you very much for choosing Hotel Cambodiana as your preferred hotel destination in Phnom Penh and for taking the time to provide your feedback on our services and facilities. We are all disappointed that you did not enjoy your time with us and please rest assured that we will always do everything within our power to resolve any issues that are brought to our attention. Thank you Stefan W
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the rooms are tidy. the rennovation is old and outdated (especially the bathrooms). price for food at restaurants at the hotel is very pricey compared with what is available within 10 min walking distance. Great location and staff is willing to help when needed. average overall
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Review collected in partnership with this hotel
Date of stay: December 2019Trip type: Traveled
Helpful
Response from Stefan W, General Manager at Hotel Cambodiana
Responded Feb 13, 2020
Hi Work_around_the_worl, We are pleased to note that you have enjoyed some of our services; along with your recommendations for improvement. Thank you, Stefan W.
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We attend The CCS meeting yesterday sponsor by CCS and Hub Horeca . after meeting we join for Lunch open buffet . which is very lovely selection and every station there are chefs standing to assist for our needs , we enjoyed the food and their potential care by service . even the lunch was very busy with other group but everyone get their needs . Personally Big thanks to the management for maintaining atmosphere :) !
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Date of stay: November 2019Trip type: Traveled
Cleanliness
Service
Helpful
Response from Stefan W, General Manager at Hotel Cambodiana
Responded Feb 13, 2020
Hi rabulsattar, Thanks for the positive feedback. The team will be delighted to hear about it! Thank you, Stefan W.
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PRICE RANGE
$39 - $71 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cambodiana hotel phnom penh, cambodiana phnom penh
LOCATION
CambodiaPhnom Penh
NUMBER OF ROOMS
239
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Claim Your Listing Frequently Asked Questions about Hotel Cambodiana
Which popular attractions are close to Hotel Cambodiana?
Nearby attractions include Cambodia-Vietnam Friendship Monument (0.3 miles), Wat BotomVatey Playground (0.3 miles), and Supreme Court (0.3 miles).
What are some of the property amenities at Hotel Cambodiana?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hotel Cambodiana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Cambodiana?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Hotel Cambodiana?
Conveniently located restaurants include Mealea Restaurant, The Kathmandu Kitchen, and Backyard Cafe.
Are there opportunities to exercise at Hotel Cambodiana?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hotel Cambodiana have airport transportation?
Yes, Hotel Cambodiana offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Cambodiana?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Cambodiana offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Hotel Cambodiana?
Many travelers enjoy visiting Royal Palace (0.5 miles), Wat Langka (1.5 miles), and Temple of the Lotus Blossoms (4.8 miles).