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Raffles Hotel Le Royal

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Raffles Hotel Le Royal
Raffles Hotel Le Royal
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1,832 Reviews from our TripAdvisor Community

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Showing 1,523: English reviews
Karlstad, Sweden
Reviewed 3 days ago NEWvia mobile

An hotell in an old nice building. Very nice, nice facilities. Awesome staff, increible polite and helpfull. Everything is thought to please and serve you in order to make you feel comfortable. Not cheap at all. Clean.

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Helpful?
Thank Marcos G
Sydney, Australia
Reviewed 4 days ago NEW

I thought the hotel was beautiful - the rooms are large, very comfortable, with very high ceilings and original shutters. I loved the staircase and the original floors throughout the hotel. It has been restored and maintained rather than renovated. I loved that about it, but others might be expecting something more polished. The staff were generally lovely and helpful,...

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Helpful?
Thank Michelle L
London
Reviewed 5 days ago NEWvia mobile

Stayed here for a couple of nights at the beginning of December. Lovely staff, but the hotel is a little frayed around the edges. The rooms are perfectly adequate with a comfortable bed and old fashioned bathroom. Wifi reception is just OK. We had breakfast in the Apsara Cafe. This was a buffet style arrangement. Good selection. We also had...

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1Thank grantmac
Bangkok, Thailand
Reviewed 6 days ago NEW

After the stay at Raffles in Siem Reap, we continue our Khmer exploration to Phnom Penh and choose to stay at Raffles Hotel Le Royal as this hotel exist nearly a centuryin Phnom Penh, blessed with history and style, atmosphere and aesthetics. The hotel Located at the heart of this intoxicating city, offers easy access to the Central Market and...

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Thank MyJourneyMoment
Ottawa, Canada
Reviewed 6 days ago NEWvia mobile

Beautiful! Exquisite place for high tea! This is where the Femme Fatal drink was created for Jackie Kennedy so they serve this as you enter for high tea. Wonderful old building full of history with artwork and plaques throughout to see!

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Helpful?
Thank Theresa B
RAFFLES_PhnomPenh, General Manager at Raffles Hotel Le Royal, responded to this review

Dear Theresa B, Thank you for taking your time to share your experience with us. We would like to express our heartfelt and sincere gratitude for your wonderful comments which have been shared with all of our colleagues with great pride. Thank you for choosing Raffles Hotel Le Royal and we look forward to welcoming you back again in the...

SF
Reviewed 1 week ago

Raffles Hotel Le Royal is a beautiful place to stay in Phnom Penh. The hotel is elegant and historic, with photos of Jacqueline Onassis' visit in 1967, hosted by then Prince Sihanouk. Somehow, the hotel survived the Khmer Rouge and now hosts a mix of international travelers with grace and charm. Service is friendly and excellent, The Elephant Bar is...

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Helpful?
Thank MartySFCA
RAFFLES_PhnomPenh, General Manager at Raffles Hotel Le Royal, responded to this review

Dear MartySFCA, Thank you for taking your time to share your experience with us. We would like to express our heartfelt and sincere gratitude for your wonderful comments which have been shared with all of our colleagues with great pride. I am personally pleased to work in such an elegant and historic hotel. Its character and history brings an unforgettable...

Reading, United Kingdom
Reviewed 1 week ago

We ended our Xmas trip to Cambodia staying in the raffles hotel for three nights this hotel is of bygone era with charming features such as the old room keys the old style bathroom furniture. We upgraded our room to a larger room with a butler which we loved,this room had two double beds,the only fault was in the bathroom...

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Helpful?
Thank Lilian K
RAFFLES_PhnomPenh, General Manager at Raffles Hotel Le Royal, responded to this review

Dear Lilian K, Thank you for taking your time to share your experience with us. We would like to express our sincere gratitude for your valuable feedback which has been shared with everyone concerned and we are already working to ensure that such issues are improved continuously as part of our service excellence commitment. Thank you for choosing Raffles Hotel...

East Sussex
Reviewed 1 week ago via mobile

The hotel is beautiful, a classic hotel centrally located. The staff are brilliant, friendly, helpful and clearly very well trained. The pool is lovely, public spaces very classy and well appointed without pretension. The only thing that let it down a little were a few small maintenance issues, broken bath fitting, blown bulb, tiles cracked. Other than that we had...

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Helpful?
Thank SussexTravelBugs
Management response:

Dear SussexTravelBugs, Thank you for choosing Raffles Hotel Le Royal during your visit to Phnom Penh. We are pleased that you enjoy the charm of our heritage address and service provided by our team. Your feedback regarding the service is greatly appreciated and we have also shared the highlighted items with our Engineering team to address. We hope to have...

Toronto
Reviewed 1 week ago via mobile

Transportation for arrival set the tone for the whole trip. Greeted at arrival after picking up luggage. Followed him through airport without saying a word and asked us to follow him into parking lot which was gravel and difficult to wheel luggage through. Had to ask him to bring the car around which he should have suggested from the beginning....

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1Thank lookingaroundfornow
Management response:

Dear lookingaroundfornow, Thank you for taking the time to share feedback regarding your most recent stay. While I was concerned to see the various areas which failed to meet your expectation, it is only through feedback such as this that we can improve our service delivery and address potential shortfalls. We have already contacted our transportation provider and shared the...

Reviewed 1 week ago via mobile

We chose Raffles for our 2 night stay as we wanted a sure thing for the last leg of our Xmas holidays - and I'm glad we did. The beautiful old lady stands proudly on the street scape and from the moment our car pulled in to the moment we left the hospitality was faultless. Our personal butler 'Reaksmay' was...

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Helpful?
Thank CohortMalc
Management response:

Dear CohortMalc, Thank you for sharing your most recent experience at the Raffles Hotel Le Royal. We are delighted that you enjoyed the charm of our heritage address and our team was able to make your Christmas holiday special. Your feedback regarding the service is greatly appreciated by the team and we have shared it with them directly and recognized...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
A history of hospitality. The luxury of time. The secret charm of Cambodia. One of Asia's essential destination hotels, Raffles Phnom Penh has been the iconic resting place for the well travelled since 1929. Located in the heart of vibrant Phnom Penh, our hotel has been part of the history of the city and welcomes, as it has always done, a diverse clientele of entrepreneurs, writers, journalists, royalty and intrepid travellers from across the globe. Rooms and suites have been respectfully restored to reflect a distinguished blend of Khmer, Art Deco and French colonial architecture. Dining is an essential part of the Phnom Penh experience. In keeping with history and a sense of place, the elegant Le Royal Restaurant serves modern French cuisine and Royal Khmer cuisine with original recipes graciously gifted to Raffles from the Royal Palace. Almost as famous as the hotel itself, is the Elephant Bar where local residents and visitors alike gather over wine, whisky and cocktails. The Raffles Spa offers relaxation, rejuvenation and fitness through a considered mix of local and classic treatments, gym and spa pool. Complete your visit to Cambodia with a stay at our sister hotel Raffles Grand Hotel d'Angkor, a great hotel of the legendary Grand Tour of Indochina and virtually at the doorstep of the Angkor UNESCO World Heritage site. ... more   less 

Additional Information about Raffles Hotel Le Royal

Address: 92 Rukhak Vithei Daun Penh | Sangkat Wat Phnom, Phnom Penh 12202, Cambodia
Location: Cambodia > Phnom Penh
Price Range: $199 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Raffles Hotel Le Royal 5*
Number of rooms: 175
Reservation Options:
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Also Known As:
Raffles Hotel Phnom Penh
Hotel Style:
#5 Family Hotel in Phnom Penh
#6 Romantic Hotel in Phnom Penh
#6 Business Hotel in Phnom Penh
#9 Luxury Hotel in Phnom Penh
#10 Spa Hotel in Phnom Penh
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Questions & Answers

Here's what travelers have asked, with answers from Raffles Hotel Le Royal staff and other travelers.
7 questions
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Questions? Get answers from Raffles Hotel Le Royal staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't miss the Elephant Bar.”
 of 5 bubbles MartySFCA, 1 week ago | Read review
“Definitely NOT garden room (overlooking the road), choose Pool view as a minimum.”
 of 5 bubbles sandybeach77, 2 weeks ago | Read review
“Trust the desk!”
 of 5 bubbles 337PaulJ337, 3 weeks ago | Read review
“Landmark room = butler service”
  • Landmark bedroom
  • beautiful bathroom
 of 5 bubbles davidmlowe, 3 weeks ago | Read review
“we were offered an upgrade to a suite - which was directly above the bar - very noisy so we declined.”
 of 5 bubbles RobGfromWorcs, Dec 9, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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