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92 Rukhak Vithei Daun Penh Sangkat Wat Phnom, Phnom Penh 12202 Cambodia
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Family offer 50% off for the 2nd room
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Raffles
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
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Updated 06/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#24 of 440 hotels in Phnom Penh
Location
Cleanliness
Service
Value
Travelers' Choice
A history of hospitality. The luxury of time. The secret charm of Cambodia. One of Asia's essential destination hotels, Raffles Phnom Penh has been the iconic sanctuary for the well-travelled since 1929. Located in the heart of vibrant Phnom Penh, Raffles Hotel Le Royal has been part of the history of the city and welcomes, as it has always done, a diverse clientele of entrepreneurs, writers, journalists, royalty and intrepid travellers from across the globe. The rooms and suites have been respectfully restored to reflect a distinguished blend of Khmer, Art Deco and French colonial architecture. In keeping with history and a sense of place, the elegant Restaurant Le Royal serves modern French and Royal Khmer cuisines with original recipes graciously gifted to Raffles by the Royal Palace. Almost as famous as the hotel itself, the Elephant Bar is where local residents and visitors alike gather over cocktails, particularly to sample from the country's most diverse gin collection.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids pool
Airport transportation
Business Center with Internet Access
Parking
Wifi
Hot tub
Outdoor pool
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary welcome drink
Happy hour
Poolside bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
Butler service
Doorperson
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Desk
Dining area
Coffee / tea maker
Flatscreen TV
Sofa bed
Walk-in shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Iron
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Romantic
Languages Spoken
English, Khmer
Hotel links
Special Offer:Family offer 50% off for the 2nd room
2407Reviews17Q+A100Room tips
Traveler rating
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Popular mentions
ZahidMalti wrote a review Nov 26
London, United Kingdom799 contributions1561 helpful votes
We have enjoyed Raffles hospitality in multiple countries so it was an easy choice for our one week quarantine in the first week of November to allow us to enter Cambodia. Prompt and professional response to initial enquiry from May who handled our booking. We were met at the airport by Som Sopheap who helped handle the entry process, some paperwork clarification, transfer and checked on us during the stay. He is clearly a great asset for Raffles and destined for higher level roles. The check-in by Raksmey, daily food and amenities delivery by Chana & team and the exit process including dealing with Ministry of Health by Rey were up to Raffles high standards. We also appreciated the personal attention by Thomas Bianco. The Accommodation on third floor with a good sized balcony overlooking the pool made the quarantine as tolerable as could be given the circumstances. Thank you Som and all the Raffles team for looking after us.
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Date of stay: November 2021Trip type: Traveled as a couple
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The Gym Lad wrote a review May 2020
St. Catharines, Canada440 contributions299 helpful votes
Hotel's Favorite
Very historic hotel, colonial style. It’s been around for ages, but not outdated at all. The location is superb, it’s close to places like the Phnom Penh City Government, the US Embassy, Tazai Mountain. The breakfast is very delicious! The service is phenomenal, all the staff are nice! The rooms and facilities are very lovely.
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Date of stay: June 2019Trip type: Traveled with family
2 Helpful votes
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Response from Raffles Hotel Le Royal, Other at Raffles Hotel Le Royal
Responded Jul 19, 2020
Dear thegymlad, On behalf of the entire team at Raffles Hotel Le Royal, we would like to express our heartfelt and sincere gratitude for your wonderful comments which have been shared with all of our Heartists with great pride. Thank you for choosing Raffles Hotel Le Royal and we look forward to welcoming you back again in the near future. Sincere regards, Dennis de Groot Hotel Manager.
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Benicio Kobamayashi wrote a review Nov 11
2 contributions
Absolutely terrible experience at Raffles Hotel. Booked afternoon Tea with my family and it was shocking just how poor the level of service and professionalism was. Continual debating with the staff around the type of tea we could have- I was told they only had tea bags - which wasn't true. The tea then came cold and the accompaniment / food 45 minutes later. Then the continuous uncomfortable conversations with the staff around standards eg "Are you sure your tea is cold?" Raffles isn't some small cheap locally run hotel. It positions itself as the best hotel in Cambodia. For me it doesn't come close to the service and quality of ROSEWOOD HOTEL or the new Hyatt. I even gave feedback to the management and they ignored it. So for me its a management issue especially around training and we definitely won't bother returning when there are so many better options. Another example of a brand resting on its name and reputation while all the other more modern hotels surpass it.
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Date of stay: November 2021
Rooms
Cleanliness
Service
Room Tip: Don't eat here
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Response from Thomas Bianco, Other at Raffles Hotel Le Royal
Responded 1 week ago
Dear Mr. Kobamayashi, Warm Greetings from Raffles hotel Le Royal and thank you for reaching out to us through our TripAdvisor page with a very comprehensive feedback on your recent high tea experience with us. Firstly, allow me to extend my personal apologies for the several shortfalls you experienced on the day of the high tea, noting that I had met you in person on the day as well to personally ensure the comfort of your high tea experience here in our Grand Dame. We usually serve the afternoon tea at The Elephant Bar or The Conservatory, which understanding so, was not your family preference, as our extensive Gin selection is on a show case display as one enters our iconic Elephant bar. I am however pleased that we were able to host you at Le Phnom 1929 for the afternoon tea as an alternative. The restaurant carries a tea bag selection and once again my sincere apologies that we did not propose the loose leave tea at first. This was corrected afterwards as we brought over the whole loose leave tea collection we usually offer at The Elephant Bar. To end, again I wish to express my gratitude for the time you have taken to write your concern in much details as it is from those that we can continue to strive from improvements. Raffles, places its guests first and foremost and at the core of all its activities. I hope that you will allow us at some future date, an opportunity to redeem ourselves. With this in mind, please reach out to me personally to make your next reservations with us, and rest assured you will be extended our best offers to make up for the inconvenience. Do let me know if you wish to take up a telephonic conversation to further discuss the matter in more detail, I would be more than glad to avail myself. Kind regards, Thomas Bianco
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Worldtraveler98fj wrote a review Aug 2021
Sydney, Australia154 contributions40 helpful votes
+1
Brilliant place from the Elephant bar with amazing team to front desk very professional and pool boy lovely. It was a delight stay. Room is well equipped and nice size. Just 2 remarks for the room, selection of teas and bath amenities (algotherm) are quiet poor for this level of property.
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Date of stay: March 2021Trip type: Traveled as a couple
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Response from Thomas Bianco, Other at Raffles Hotel Le Royal
Responded 3 weeks ago
Dear Worldtraveler98fj, Greetings from Raffles Hotel Le Royal! Thank you very much for taking the time to share your experience with us! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have taken note of your comment regarding the amenities we provide in our rooms. We have recently changed all our bathroom amenities to Sodashi, which provide our guest with a high quality, environmental friendly and responsible products. Our tea bags from The 1872 Clipper Tea are distributed in exclusivity for the Raffles in Cambodia. We are looking forward to welcoming you again soon at our Grande Dame in Phnom Penh. Kind regards, Thomas Bianco
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Grela898 wrote a review Aug 2021
London, United Kingdom123 contributions14 helpful votes
+1
Excellent stay in this hotel full of history!! The staff are great, friendly and nothing is too much. I had a 30min massage included as part of the package and was soooo nice! The pool is quite and it really feels like you are in an oasis even though you never left the city. We got upgraded and had a lovely spacious room. The food is delicious wether it’s for breakfast, pool side. They don’t have room service at the moment but this was no bother to us. Would recommend and will return!
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Date of stay: July 2021Trip type: Traveled as a couple
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Response from Thomas Bianco, Other at Raffles Hotel Le Royal
Responded 3 weeks ago
Dear Grela898, Greetings from Raffles Hotel Le Royal! Thank you very much for taking the time to share your experience with us! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have in particular passed your praises onto our Spa, Pool and Culinary teams which will be thrilled to read such remarks. As a few of the usual hotel service such as room service were shortly interrupted due to the pandemic, we are now proud to announce that most of the hotel facilities and service are now operating as normal! We are looking forward to welcoming you again soon in Phnom Penh. Kind regards, Thomas Bianco
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PRICE RANGE
$212 - $313 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
raffles hotel phnom penh
LOCATION
CambodiaPhnom Penh
NUMBER OF ROOMS
175
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Frequently Asked Questions about Raffles Hotel Le Royal
Which popular attractions are close to Raffles Hotel Le Royal?
Nearby attractions include Sora (0.2 miles), Elephant Bar (0.02 miles), and Royal Railway Station (Phnom Penh) (0.3 miles).
What are some of the property amenities at Raffles Hotel Le Royal?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Raffles Hotel Le Royal?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Raffles Hotel Le Royal?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Raffles Hotel Le Royal?
Yes, free parking is available to guests.
What are some restaurants close to Raffles Hotel Le Royal?
Conveniently located restaurants include Iza, Living Room, and Zhan Liang.
Are there opportunities to exercise at Raffles Hotel Le Royal?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Raffles Hotel Le Royal have airport transportation?
Yes, Raffles Hotel Le Royal offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Raffles Hotel Le Royal located near the city center?
Yes, it is 0.9 miles away from the center of Phnom Penh.
Are any cleaning services offered at Raffles Hotel Le Royal?
Yes, dry cleaning and laundry service are offered to guests.
Does Raffles Hotel Le Royal offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.