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92 Rukhak Vithei Daun Penh Sangkat Wat Phnom, Phnom Penh 12202 Cambodia
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1388)
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Panoramas (10)
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
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Updated 08/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 08/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#24 of 418 hotels in Phnom Penh
Location
Cleanliness
Service
Value
Travelers' Choice
A history of hospitality. The luxury of time. The secret charm of Cambodia. One of Asia's essential destination hotels, Raffles Phnom Penh has been the iconic sanctuary for the well-travelled since 1929. Located in the heart of vibrant Phnom Penh, Raffles Hotel Le Royal has been part of the history of the city and welcomes, as it has always done, a diverse clientele of entrepreneurs, writers, journalists, royalty and intrepid travellers from across the globe. The rooms and suites have been respectfully restored to reflect a distinguished blend of Khmer, Art Deco and French colonial architecture. In keeping with history and a sense of place, the elegant Restaurant Le Royal serves modern French and Royal Khmer cuisines with original recipes graciously gifted to Raffles by the Royal Palace. Almost as famous as the hotel itself, the Elephant Bar is where local residents and visitors alike gather over cocktails, particularly to sample from the country's most diverse gin collection.
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Room & Suite (512)512
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids pool
Airport transportation
Business Center with Internet Access
Parking
Wifi
Hot tub
Outdoor pool
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary welcome drink
Happy hour
Poolside bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Shops
ATM on site
Butler service
Doorperson
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Desk
Dining area
Coffee / tea maker
Flatscreen TV
Sofa bed
Walk-in shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Iron
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Business
Languages Spoken
English, Khmer
Hotel links
Special Price:BOOK EARLY SAVE MORE
2,401Reviews17Q+A100Room tips
Traveler rating
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Popular mentions
serina2000 wrote a review Aug 2020
London, United Kingdom156 contributions63 helpful votes
+1
As an expat resident in Cambodia, it was the hotel’s excellent hotel package for residents and its recent renovations that made me decide to try the hotel as part of my staycation due to COVID-19. Whilst I have frequently dined at the hotel, what I did not appreciate until I stayed at the hotel was the flawless customer service from the front-line staff up to the various managers at Raffles. Besides the excellent English from the Cambodian staff, I found them to be knowledgeable because they could answer my questions accurately and with detail. Chun Chanthol (receptionist), many thanks for explaining how the Accor points work, surprising me with the proactive COVID-19 preventative measure you took (e.g. F&B purchases, disinfecting my keys), and arranging my late check-out. Nimol Loeung (Elephant Bar manager), many thanks for your understanding regarding my dinner, which resulted in my company and I purchasing additional items rather than going elsewhere. Your kindness did not go unnoticed by my company, which prompted me to tell them about the positive first impressions the hotel already had on me within the first couple of hours of checking-in. Thank you as well for quickly sorting out the bills that I was paying for. Cheng Devid (waiter), I was super impressed that you had the authority to decide on the spot whether tweaks to the breakfast sets would be okay or not and the accuracy of your understanding of those tweaks. It made breakfast even more special for my guest and I. Pannisa Kosasaeng, thank you for the personal tour of the hotel’s spa and gym facilities. I could see how serious the hotel was taking COVID-19 precautionary measures, unlike other places who say they are but in practice are not doing enough. Finally, Dennis de Groot (hotel manager), many thanks for suggesting the possibility of a late check-out. Although one of the Cambodian staff had suggested this possibility on my way to breakfast, I thought they were joking. So, I took up the offer and ended up having a ridiculously late check-out, which allowed for my guest and I to push back our pre-planned lunch at Raffles as we needed more time to become hungry following our hearty breakfast. There are many more staff, whose names I did not note, who also provided an excellent service during my stay, including a tour of the accommodation in the main building including the Royal Suite. Thanks as well to Metta for arranging my booking via email. Prior to my stay, I would not have known about the staycation offer for residents had the person, who was showing me the rooms before I booked, not informed me of the hotel’s offer on Facebook (which for some reason was not publicized on their website). I am very grateful to this person. Other than this marketing issue, the only other feedback I have is for Elephant Bar not to have the band play so loud that it makes it difficult to have a conversation (which can result in people leaving) and not to allow groups of people mingle where the bar’s narrow walk area is during COVID-19 (I did not enjoy having to push through the crowd after signing my bill in order to exit). Additionally, over the last few months, I have found the checking of my temperature upon arrival to be inconsistent.
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Date of stay: August 2020
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Primepork wrote a review Jul 2020
Essex, United Kingdom482 contributions76 helpful votes
Stayed at Raffles for two nights at the start of our trip to Cambodia and Vietnam. A lovely Colonial style property which was an oasis of calm in the middle of Phnom Penh. We liked the ambiance of the Elephant Bar. Would have liked to have spent longer here.
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Date of stay: March 2020
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Response from Raffles Hotel Le Royal, Other at Raffles Hotel Le Royal
Responded Jul 19, 2020
Dear Primepork, Thank you for your kind feedback, we are pleased that your recent stay in our colonial oasis was of a tranquil one, more so that our legendary Elephant bar lived up to its iconic touches. Service is our priority at Raffles Le Royal, and it is delightful to hear that you were rendered great service by our Raffles team. Elephant bar is the home of the Phnompehn Sling, concocted by our ingenious bartender and is indeed the original and authentic recipe that has stood the test of time. I anticipate your return to the Grand Dame, to experience our recently restored gem. Yours sincerely, Dennis de Groot Hotel Manager Raffles Le Royal
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The Gym Lad wrote a review May 2020
St. Catharines, Canada440 contributions117 helpful votes
Very historic hotel, colonial style. It’s been around for ages, but not outdated at all. The location is superb, it’s close to places like the Phnom Penh City Government, the US Embassy, Tazai Mountain. The breakfast is very delicious! The service is phenomenal, all the staff are nice! The rooms and facilities are very lovely.
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Date of stay: June 2019Trip type: Traveled with family
2 Helpful votes
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Response from Raffles Hotel Le Royal, Other at Raffles Hotel Le Royal
Responded Jul 19, 2020
Dear thegymlad, On behalf of the entire team at Raffles Hotel Le Royal, we would like to express our heartfelt and sincere gratitude for your wonderful comments which have been shared with all of our Heartists with great pride. Thank you for choosing Raffles Hotel Le Royal and we look forward to welcoming you back again in the near future. Sincere regards, Dennis de Groot Hotel Manager.
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Gabriella wrote a review Apr 2020
Shrewsbury, United Kingdom7 contributions2 helpful votes
My parents and I stayed at Raffles Hotel Le Royal upon our arrival into Phnom Penh for our two week holiday in March 2020. We stayed for 3 nights in total, and thoroughly enjoyed our stay. The Hotel has recently been renovated and still had work being carried out on the one end of the Hotel. The Hotel is mainly white and has a fresh/breezy feel to it whilst still maintaining their Colonial theme throughout. The Pool was clean and very big so you were never too close to other guests. Our only drawback was the Service in their main restaurant Le Phnom 1929 was mildly testing at times. We understand English is not Cambodia's native language, however it was sometimes difficult to put our orders and requests across to staff due to the language barrier - my family and I have been all across Asia in the last 8 years and have not struggled as much as we did in this restaurant. Our main Waitress was lovely but seemed extremely nervous due to what seemed to be the Head Waiter watching her like a hawk, and she proceeded to pour a small drip of wine into my Mothers water glass, however I think if anyone was to be put in that situation they would make a small mistake as well. The next two evenings for dinner we visited the Rosewood Hotel around the corner which has a rooftop bar and two fantastic restaurants... however we felt the staff were not as welcoming and did not believe there was a pool (from what we could see) so would choose to stay at Raffles again if we were visiting Phnom Penh.
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Date of stay: March 2020
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Response from Raffles Hotel Le Royal, Other at Raffles Hotel Le Royal
Responded Jul 19, 2020
Dear gabrielladavies, We very much appreciate your comments regarding your stay at the Raffles Hotel Le Royal. It is always a pleasure to receive overall positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I do wish to personally apologize for the short coming in our Legendary Raffles service in our recently renovated Le Phnom - 1929 Restaurant, you were fortune to be one of our very first guests to try such a wonderful dining experience, which includes the new show kitchen and latest open bar, I truly hope to invite you back to Le Phnom soonest again and perhaps on your next visit, the transformation and gastronomical journey awaits! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dennis de Groot Hotel Manager.
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Laurent D wrote a review Mar 2020
Antibes, France7 contributions2 helpful votes
Had a great stay at the Raffles Loved the colonial style, clean hotel, very good gym, nice pool, good food and breakfast... Good location, always a tuk tuk in front to drive you around Security at the entrance, gate closed at night. Definitely a 5 stars recommendation
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Date of stay: March 2020Trip type: Traveled on business
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Response from Raffles Hotel Le Royal, Other at Raffles Hotel Le Royal
Responded Jul 19, 2020
Dear Laurent D, On behalf of the entire team at Raffles Hotel Le Royal, we would like to express our heartfelt and sincere gratitude for your wonderful comments which have been shared with all of our Team Members with great pride. Thank you for choosing Raffles Hotel Le Royal and we look forward to welcoming you back again in the near future. Sincere regards, Dennis de Groot Hotel Manager.
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PRICE RANGE
$212 - $313 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
raffles hotel phnom penh
LOCATION
CambodiaPhnom Penh
NUMBER OF ROOMS
175
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Frequently Asked Questions about Raffles Hotel Le Royal
Which popular attractions are close to Raffles Hotel Le Royal?
Nearby attractions include Sora (0.2 miles), Elephant Bar (0.02 miles), and Royal Railway Station (Phnom Penh) (0.3 miles).
What are some of the property amenities at Raffles Hotel Le Royal?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Raffles Hotel Le Royal?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Raffles Hotel Le Royal?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Raffles Hotel Le Royal?
Yes, free parking is available to guests.
What are some restaurants close to Raffles Hotel Le Royal?
Conveniently located restaurants include Iza, Living Room, and Brasserie Louis.
Are there opportunities to exercise at Raffles Hotel Le Royal?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Raffles Hotel Le Royal have an airport shuttle?
Yes, Raffles Hotel Le Royal offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Raffles Hotel Le Royal located near the city center?
Yes, it is 0.9 miles away from the center of Phnom Penh.
Are any cleaning services offered at Raffles Hotel Le Royal?
Yes, dry cleaning and laundry service are offered to guests.
Does Raffles Hotel Le Royal offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.