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Jasmin Monument Hotel

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348 Reviews from our TripAdvisor Community

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Showing 309: English reviews
Palm Springs, California
Reviewed November 25, 2013

Ambiance from the start of my stay. Andrea the owner paid much attention to all of the details of my stay. Breakfast was made custom order. Excellent location, able to walk to all of the major sites and the river bank. I felt safe and secure ther. Staff was friendly and helpful. She books tours, excursions, and transportation. On my...

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Helpful?
Thank Richard E
MonumentHotel, Guest Relations Manager at Jasmin Monument Hotel, responded to this review

Hi Richard, Thanks so much for appreciating everything about our hotel and a special thanks from Andrea. We hope you will come and stay with us again. All the best from everyone here. Jason & Andrea

Innsbruck, Austria
Reviewed November 23, 2013 via mobile

What a nice juwel right in the heart of this nice town. We loved the attention to beautiful details. And don't miss the view from the roof top terrace where you can enjoy e.g. a wonderful breakfast. We highly recommend this place :-)

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Thank GHiii
MonumentHotel, Guest Relations Manager at Jasmin Monument Hotel, responded to this review

Hi GHiii, :D Thanks for recommending our place and for a crisp review. Thank you so much. We hope you had a pleasant onward journey. Have a great upcoming new year. Jason Sounly & Andrea

London, United Kingdom
Reviewed November 19, 2013

We stayed here for 2 nights in November. The room and other amenities were good, with comfy beds, a clean room and a great pool. The location is quiet, but not out of the thick of it. The hotel staff were extremely helpful in arranging trips/ transport and even let me leave my luggage with them for a day on...

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Thank Bronnerz
MonumentHotel, Guest Relations Manager at Jasmin Monument Hotel, responded to this review

Hi Bronnerz, Thanks for reviewing our place and for recommending it. we are glad you had a pleasant stay with us and we all wish you a pleasant and great upcoming new year. All the best from Monument Hotel. Cheers, Jason

Madrid, Spain
Reviewed November 19, 2013

We stayed 2 nights at this hotel, we were given an upgrading to a deluxe room although we had booked the standard, and the room was very spacious, very clean and the beds (as advertised) are excellent. We were on the 3rd (in reality a 4th floor) floor, and there is no elevator, but the receptionist took our suitcases up...

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Thank monicacobos
MonumentHotel, Guest Relations Manager at Jasmin Monument Hotel, responded to this review

Hi Monica, Thanks for recommending our hotel and for writing this review in the first place. Makes us happy to have encouraging customers like you. We hope your onward journey was as pleasant as your stay with us and we would love to have you stay with us again should you come to Phnom Penh again. All the best from...

Adelaide, Australia
Reviewed November 18, 2013

Stayed here in November for 4 nights. Decided on this hotel because of the positive reviews on tripadvisor. We were so disappointed! The pros: great wifi - fast and reliable. Rooms very quiet. Beds ok. Felt safe at all times. We even liked the stairs! The cons: overwhelmingly bad drain smell in bathroom. I understand this might not be fixable??...

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4Thank Manfrey
MonumentHotel, Guest Relations Manager at Jasmin Monument Hotel, responded to this review

Dear Manfrey, Thanks for providing us feedback about your stay. You notice that each review has been personally responded to which means that we read and take into account every feedback that we receive. We are happy that you found the rooms, the beds and the internet good. Two things you pointed out were coffee and the drain smell. The...

Phnom Penh, Cambodia
Reviewed November 14, 2013

I stayed at monument for one night. The hotel is clean and the beds are comfortable. Its located within walking distance from the independence monument hence pretty centrally located. Took a couple of random pics of the hotel. Recommended!

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Thank CharleyChops
MonumentHotel, Public Relations Manager at Jasmin Monument Hotel, responded to this review

Hey CharleyChops, Thanks for an awesome rating. I see you live in PP so please come by and enjoy the pool. Thanks for putting up the pic too. Appreciated :). Have a wonderful day. Jason

Kasaragod
Reviewed November 13, 2013 via mobile

I had booked the rooms for15 members through net.When we were arranging the trip we were confused about date, flight n accommodation etc.So when I booked through net. I had booked for 2 days and then cancelled for 1 day but they had not put any cancellation charges on me. But my card was not showing any transactions till the...

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Thank mayaKasaragod
MonumentHotel, Public Relations Manager at Jasmin Monument Hotel, responded to this review

Dear Maya, Thanks for your kind words and for liking the hotel in general. We would like to offer a slight correction in the chain of events about that night. As you are aware that we have a guard at the front door, and we have a duty manager who sleeps by the reception area after midnight. The guest who...

Vancouver, Canada
Reviewed November 8, 2013

I liked the location of this hotel; and most taxi drivers should know it. It was walking distance to most of the sights and markets that me and my partner wanted to visit while in Phnom Penh. Got a great deal for the hotel and the cleanliness was my utmost requirement. The Monument hotel delivered on this, and the bathroom...

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Thank RC_Vancouver_Canada
MonumentHotel, Guest Relations Manager at Jasmin Monument Hotel, responded to this review

Hi RC_Vancouver_, What a beautiful city you are from so i understand your cleanliness requirements :) I am even happier that we got this from a Vancouverite :D Thanks for the review and have a wonderful day. Kind regards, Jason

Frankfurt, Germany
Reviewed November 3, 2013

Nice boutique hotel in the middle of the city. We did not get into our rooms until really late but we chilled at the rooftop terrace in the morning. Staff is friendly and helpful, organized taxis and stuff for us. The rooms are large, had one with two twin beds that were more like 1.5 and comfortable. The room also...

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Thank Dora Z
MonumentHotel, Public Relations Manager at Jasmin Monument Hotel, responded to this review

Hi tziambra, Thanks for your positive review :) we are happy you enjoyed your stay with us. The hand print cost that we charge goes directly to the charities that we support and guests like yourselves help us in doing that. Please come stay with us if you come back to PP again. Have a wonderful day. Jason

Brisbane, Australia
Reviewed October 29, 2013

We stayed at the Monument Hotel for a total of 7 days during a recent trip to Cambodia. The first time, for 3 days was just perfect with a very clean and comfortable standard room. When we returned for the second time, the friendly staff upgraded us to a deluxe room, which was more than we needed but very comfortable....

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Helpful?
Thank KateWalker22
MonumentHotel, Guest Relations Manager at Jasmin Monument Hotel, responded to this review

Hi Kate, Thanks for reviewing our place and for recommending it. We are happy you wrote your first review about us :) that says enough! Thanks again for staying with us and for recommending us. Have a wonderful day. Jason

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
A boutique hotel in a restored building that housed post Khmer Rouge UN Peacekeeping force. Monument Hotel, with its boutique rooms, offers guests a secluded and tranquil refuge from the bustling city. Enjoy your stay in any one of our carefully designed rooms. Start your day with our signature complimentary breakfast, relax at our salt water pool and sleep on our custom made pocket spring mattresses just like at home. It's not us; our guests say we have the best beds in Asia. ... more   less 

Additional Information about Jasmin Monument Hotel

Address: 29 #22s Street | BKK1, Tonlebassac, Chamkarmon, Phnom Penh 12101, Cambodia (Formerly Monument Hotel)
Location: Cambodia > Phnom Penh
Price Range: $29 - $45 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Jasmin Monument Hotel 3.5*
Number of rooms: 23
Reservation Options:
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Hotel Style:
#15 Best Value Hotel in Phnom Penh
#18 Romantic Hotel in Phnom Penh
#21 Family Hotel in Phnom Penh
#22 Business Hotel in Phnom Penh
#29 Spa Hotel in Phnom Penh
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Questions & Answers

Here's what travelers have asked, with answers from Jasmin Monument Hotel staff and other travelers.
4 questions
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over a year ago
Dubai, United Arab Emirates
Dubai, United Arab Emirates

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Questions? Get answers from Jasmin Monument Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“1st floor with access to balcony”
 of 5 bubbles LoriNick7, 2 weeks ago | Read review
“Stick to first floor”
 of 5 bubbles BernardandCoring, Feb 13, 2017 | Read review
“Laundry shop next door that offers RUSH service.”
 of 5 bubbles RaymondGonzales1978, Dec 4, 2016 | Read review
“Rooms on higher floors are better”
 of 5 bubbles Agnes-Anselm, Nov 2, 2016 | Read review
“The balcony rooms are lovely but all are perfectly fine and there is a balcony on the restaurant floor and the pool area outside anyway.”
 of 5 bubbles amundah, Aug 24, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question