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Poulo Wai Hotel & Apartment

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#71-73, Oknha Ket Street, Phnom Penh 12210 Cambodia
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Traveler (16)
Room & Suite (23)
Dining (4)

About

#115 of 432 hotels in Phnom Penh
Location
Cleanliness
Service
Value
With 165 rooms and apartments we welcome you to Phnom Penh’s most exciting new development where we blend traditional Cambodian hospitality with contemporary refinement. Whether it’s a business or leisure stay our spacious and comfortable rooms, suites and apartments, are perfectly designed for the modern traveler.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Airport transportation
Business Center with Internet Access
Spa
Wifi
Sauna
Bar / lounge
Restaurant
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Room features
Air conditioning
Desk
Room service
Kitchenette
Room types
Suites
21Reviews0Q+A0Room tips
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Popular mentions
Christel E wrote a review Apr 2
Phnom Penh, Cambodia58 contributions5 helpful votes
This hotel differently takes advantage of their clients where possible. We spent our quarantine time at Paulo Wai and were upgraded without being told upon reception that is was for an upgrade, but rather that it was an additional fee for quarantining together (which we later found out was not allowed; to be double charged as it is supposed to be a room rate and not per person). After confronting the management, we were told that we already consumed the bigger room (which didn’t even have a balcony or windows that received sunlight) amenities and that they would only refund $10 per night out of the $30 per night we paid for extra). Utterly disappointed that a hotel would blind fully upgrade guests without informing them, especially after a long and stressful journey to an unknown country.
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Date of stay: February 2021Trip type: Traveled on business
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yws wrote a review Dec 2020
Phnom Penh, Cambodia2 contributions3 helpful votes
is it 10$? I'm during quarantine stay in poulo wai hotel.. but this hotel locall food i can't eat quality is very low and bad service There is a problem with Paolowai Hotel. 1. Room charge: $65 The room rate is priced at $65, and we know that the price is not fair compared to the current overall hotel price. The bigger problem is that when using a room for two, the room price is calculated at $65 each. That's why I am being charged 130 dollars for a room now. It requested correction on 115. 2. Meals There are about five people who have had stomachache, diarrhea, and vomiting due to eating problems. I know 5 people, and there may be more foreigners with stomach upsets. Water change may occur due to individual differences. However, if several people have the same symptoms, a doctor is resident at the hotel, so I will discuss it. Separately, it is leaving a rating on Google.
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Date of stay: December 2020Trip type: Traveled on business
2 Helpful votes
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Marie L wrote a review Mar 2020
Shenzhen, China10 contributions10 helpful votes
We had to book a Hotel very quickly due to change of plans. This Hotel is very well placed and the front desk staff were amazing. We booked a bus online but the booking went wrong and the 2 girls on the front desk were super helpful. Didn't get their names unfortunately but one girl came from Cuba. The breakfast buffet was the best we have encountered during our last 3 weeks of travel. The Hotel has a real feel of luxury about it. The Sky Bar has terrific views. Would definitely recommend this Hotel
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Date of stay: March 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from GabyDu27, Communications Coordinator at Poulo Wai Hotel & Apartment
Responded Mar 12, 2020
Wow!!! Thank you so much for your opinion. It is so rewarding for us that you enjoyed your stay. It is our great pleasure to offer our customers a magnificent service. Thank you so much for the time to share your experience with us!
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GregRoseli wrote a review Mar 2020
1 contribution
This is our third times in Phnom Penh and this hotel and its own people urges us to start the first review with TripAdvisor. The staff was amazing, they provide us unforgettable experience which we can’t wait to shout out them with this writing. Breakfast was good. It choices of coffee own made at the restaurant. Strongly recommend!
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Date of stay: March 2020Trip type: Traveled as a couple
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Response from GabyDu27, Communications Coordinator at Poulo Wai Hotel & Apartment
Responded Mar 12, 2020
Words like yours make our team feel so proud, this means we are doing a good job. Thank you so much for sharing your experience. It is our pleasure!
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Brandgregory wrote a review Mar 2020
Australia3 contributions
The reason we chose this hotel because of its location. We like walking, so we could go to the popular places within the city just by foot. The White Lounge Sky Bar was nice with the night view. We love it. Service was great and staff was friendly and helpful. The room was gorgeous. We recommend it!
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Date of stay: March 2020
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Response from GabyDu27, Communications Coordinator at Poulo Wai Hotel & Apartment
Responded Mar 12, 2020
Our team really appreciates your review. Thank you so much for staying with us. It is a pleasure to give our guests the best service there is.
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PRICE RANGE
$76 - $220 (Based on Average Rates for a Standard Room)
LOCATION
CambodiaPhnom Penh
NUMBER OF ROOMS
165
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Frequently Asked Questions about Poulo Wai Hotel & Apartment
Which popular attractions are close to Poulo Wai Hotel & Apartment?
Nearby attractions include Bophana Center (0.2 miles), The Big Easy Phnom Penh (0.3 miles), and Blue Dragon (0.2 miles).
What are some of the property amenities at Poulo Wai Hotel & Apartment?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Poulo Wai Hotel & Apartment?
Top room amenities include a kitchenette, air conditioning, and a desk.
What food & drink options are available at Poulo Wai Hotel & Apartment?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Poulo Wai Hotel & Apartment?
Yes, free parking is available to guests.
What are some restaurants close to Poulo Wai Hotel & Apartment?
Conveniently located restaurants include Cousin's Burger & Coffee, Bouchon wine bar, and Mr.Mediterranean.
Are there opportunities to exercise at Poulo Wai Hotel & Apartment?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Poulo Wai Hotel & Apartment have an airport shuttle?
Yes, Poulo Wai Hotel & Apartment offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Poulo Wai Hotel & Apartment located near the city center?
Yes, it is 0.2 miles away from the center of Phnom Penh.
Are there any historical sites close to Poulo Wai Hotel & Apartment?
Many travelers enjoy visiting Royal Palace (0.6 miles), Wat Langka (1.1 miles), and Temple of the Lotus Blossoms (4.4 miles).
Is Poulo Wai Hotel & Apartment accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.