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Diamond Palace Hotel

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77 Reviews from our TripAdvisor Community

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Showing 57: English reviews
Paris, France
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 20, 2016

Oh my god, this hotel was terrible. When we arrived, they were having some renovation in the whole building. It was dirty, and the room was not even finished! The bathroom was full of painting stains and the shower was not working... + the hotel REALLY needs to forget this idea of leaving dirty and used flip flops for the... More 

Helpful?
Thank Thibzer
New York City, New York
Level Contributor
396 reviews
270 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
5 of 5 stars Reviewed April 21, 2016

I booked the Deluxe Double Room and it was very spacious with a couch and coffee table so you can entertain guests. There's also a balcony with seating for two that serves the same purpose. They don't list the room size, but I would say the room was about 30 m2. There's an ATM next to the hotel. Exit the... More 

Helpful?
Thank Wayland C
Level Contributor
94 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed March 26, 2016

The modern hotel is close to the Aeon shopping mall and The White Building. We were upgraded and had a huge roadside room which you could hear the traffic. The room itself was clean and had all mod-cons including a balcony and bathtub. There was a plethora and maybe unnecessary lighting options. Wifi was great. There was not one but... More 

Helpful?
Thank Kevin D
Yangon (Rangoon), Myanmar
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed March 6, 2016

Average at best. The room was clean and decent with a large bathroom. However, the room smelled of smoke and the sheets and towels had tears in them. The location is near Aeon mall on the main road. The room I stayed in was facing the road and street noise could be heard but it wasn't too disturbing. Had breakfast... More 

Helpful?
1 Thank Scoobydoo32
Kuala Lumpur, Malaysia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed February 25, 2016

The hotel is basic. Nothing fancy. Decent and clean. A place to sleep. It is average and you get what you pay for. The hotel is right on the main road and near Aeon mall. The staff is very nice and helpful. They definitely made the stay more pleasant.

Helpful?
Thank questsy
London, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed February 11, 2016

We stayed here for three days and found the place clean with helpful staff. The hotel is central and not far from night market, central market etc. My biggest gripe with this place was the restaurant on site which is advertised on their site which serves asian/western cuisine which is misleading as I tried to order twice and was told... More 

Helpful?
1 Thank rosecountry
Bath, United Kingdom
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed January 25, 2016 via mobile

Arrived here before our flight for two nights. On arrival we had booked a superior room and they upgraded up to a deluxe at the front of the building with a balcony. Lovely room but could be a little cleaner as found floor to be very dirty and dusty. All staff really friendly and willing to help. Lack of drinks... More 

Helpful?
1 Thank Melly121121121
Chonburi Province, Thailand
Level Contributor
21 reviews
17 hotel reviews
5 of 5 stars Reviewed January 2, 2016

Its very near by the tourist attraction, National Museum, Royal Palace, Riverfront and walking distance to restaurants, bars, shopping, night market, and Independence Monument. Mekong River. Room rate is including breakfast. There are 6 -7 menu for breakfast that you can choose, Toast and coffee, Fried rice, Boiled rice some thing like that.... Free Wifi.Good rate and location for the... More 

Helpful?
Thank Mus_Muslin
Phnom Penh, Cambodia
Level Contributor
73 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed December 23, 2015

I had to stay here a while ago and found it OK. The breakfast is from a set menu which isn't too bad. Get's a bit repetitive though. They sorted out some tickets that I needed before moving to Vietnam.

Helpful?
Thank Martin E
Vancouver, British Columbia, Canada
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed December 20, 2015

I dislike writing poor reviews but I want to write this review to inform others. Do not stay here! Very poor level of customer service and over priced rooms. We recently stayed at Diamond Palace 1 and for the price of the rooms alone this hotel is not worth the stay. Our room had no hot water and they had... More 

Helpful?
1 Thank Jordan Y
Phanith, Manager at Diamond Palace Hotel, responded to this review

Dear Valued Customer Greeting from Diamond Palace Hotel Thank you for taking feedback survey regarding your recent stay at Diamond Palace Hotel. I am very regret to hearing you unhappy to our services. I has investigated to your mention, Please let me answer some point as following : 1. insect in the room - We have regular schedule 1 time... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
Official Description (provided by the hotel)
Diamond Palace Hotel is small boutique hotel located just a distance walk to Royal Palace, River front, Museum. ... more   less 

Additional Information about Diamond Palace Hotel

Address: No. 128 E3-E4 Street Sothearos | Sangkat Tonle Basacc, Phnom Penh, Phnom Penh 00855, Cambodia
Location: Cambodia > Phnom Penh
Price Range: $20 - $35 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Diamond Palace Hotel 3*
Number of rooms: 23
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