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Sofitel Phnom Penh Phokeethra

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Sofitel Phnom Penh Phokeethra
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1,202 Reviews from our TripAdvisor Community

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Showing 983: English reviews
Reviewed yesterday NEWvia mobile

We were immediately greeted by Mr. Sonen, and were treated like royalty. The lobby entrance is gorgeous and sophisticated, the check-in was made extremely easy without having to sit in front of a welcome desk, the anniversary cake in our room, as well as the beautifully decorated fruit display within a decorated box, paid for a beautiful beginning to our...

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Helpful?
Thank Shabotd
Reviewed 2 days ago NEWvia mobile

A pity that a wonderful visit can be overshadowed by service failure. At breakfast after 3 followups ( both self and staff) and 30 minutes waiting in a restaurant virtually empty we received our eggs. Resulted in the rest of the hot food being dead cold by time eggs arrived. Clearly we didn't plan to spend an hour having breakfast...

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Thank Douglas H
Sydney, Australia
Reviewed 3 days ago NEWvia mobile

Lovely oasis from the bustle of Phnom Penh. Extremely helpful and welcoming staff. Beautifully decorated hotel with a lovely big swimming pool, well equipped gym, wide choice of culinary options including delicious buffet breakfast served daily. The room had everything you could want and more. No complaints!

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Thank Pip B
Reviewed 4 days ago NEW

We were very well looked after during our stay here. The staff went to great lengths to ensure that our every need was met. One example - I asked a young German staff member (i can't remember his name, sorry) if they had any beetroot juice - they didn't, but he made sure they scoured the whole of the city...

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Thank David N
Charles-HenriChevet, General Manager at Sofitel Phnom Penh Phokeethra, responded to this review

Dear David N, Greetings from the Kingdom of Wonder! What a great review, thank you very much for your kind words. I am delighted to hear that you thoroughly enjoyed your stay with us. I could not agree more with you – It is our Hotel Ambassadors' professionalism and their outstanding abilities which makes staying at Sofitel Phnom Penh Phokeethra...

Fairfax Station, Virginia
Reviewed 6 days ago NEW

The rooms, the service, and the facilities were all excellent. Make sure to allocate time to walk around the gardens and ponds. The pool is exceptional. Small convenience store and ATM a block from the hotel.

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1Thank Aero999
Charles-HenriChevet, General Manager at Sofitel Phnom Penh Phokeethra, responded to this review

Dear Aero999, Greetings from Sofitel Phnom Penh Phokeethra. Thank you for your full-score review, we are happy to receive it. Indeed, as a luxury hotel, Sofitel Phnom Penh Phokeethra only offers only top-notch quality in all aspects. Therefore, I am glad to read that the functionality of our rooms, as well as the service delivered by our Ambassadors and our...

Reviewed 6 days ago NEW

This hotel belonging to the French Sofitel luxury chain is set in lovely gardens with an attractive lobby and shopping gallery. We were there on September 23-25, 2016. Our room had a nice view of the gardens, but the outstanding feature for us was the beautiful dining room and gourmet quality French, Cambodian and international foods. Mrs. Pagnavatey Pichet, Front...

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2Thank Carolyn P
Charles-HenriChevet, General Manager at Sofitel Phnom Penh Phokeethra, responded to this review

Dear Carolyn P, Greetings from Sofitel Phnom Penh Phokeethra. What a lovely review, thank you so much for taking time to write it! We are very delighted to hear you thoroughly enjoyed your stay with us. Let me start off by congratulating you on your Golden Wedding Anniversary. It truly is a once in a life time celebration and we...

Reviewed 1 week ago NEW

The welcome service and drink is very good, receptionist very helpful and friendly. For sure this is always the 1st priority for my stay in Phnom Penh. Lobby also very comfortable and many nice restaurants inside of the hotel.

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1Thank Teresa L
Charles-HenriChevet, General Manager at Sofitel Phnom Penh Phokeethra, responded to this review

Dear Teresa L, Greetings from the heart of Cambodia! We would like to thank you for a lovely 5-star review. I am glad to know that the service delivered by our Ambassadors along with our culinary offerings exceeded your expectations, and that we are your first choice of accommodation in Phnom Penh city. Guests’ satisfaction is of utmost importance to...

Nancy
Reviewed 1 week ago

The Sofitel is a great hotel with the best staff among the luxury hotels in Phnom Penh. Nice and large rooms and suites and good restaurants. The Fitness is relatively small but the swimming pool is amazing.

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1Thank 75philippe
Charles-HenriChevet, General Manager at Sofitel Phnom Penh Phokeethra, responded to this review

Dear 75philippe, Greetings from Sofitel Phnom Penh Phokeethra. We would like to thank you for your 5-star review. Indeed, we at Sofitel often pride ourselves on excellent service as a luxury hotel, and I am glad to hear that you felt the warmth of our service extended by our Ambassadors . I would like to highlight the facilities available at...

Reviewed 1 week ago via mobile

Enjoyed our 2 day stay Beautiful room Excellent treatment by all staff Hotel well located Had a memorable meal at Do Forni restaurant in hotel. Special Tks to Kimny and Soni Walked to Royal Palace and Museum and and Independence Memorial then lunch at FCC. Tuk-tuk ride back Shop at Tabitha 2 blocks away ...a non profit shop w lots...

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Helpful?
2Thank David B
Charles-HenriChevet, General Manager at Sofitel Phnom Penh Phokeethra, responded to this review

Dear David B, Greetings from the Kingdom of Wonder! Thank you for your full-score review, we are happy to receive it. We are also glad to know that the service delivered by our Ambassadors, and our room functionalities as well as our culinary offerings exceeded your expectations. I could not agree more with you, our Do Forni restaurant is truly...

Melbourne
Reviewed 1 week ago

I normally stay in smaller boutique hotels when I'm in Phnom Penh but decided to give the Sofitel a go for once. Did not get off to a good start. The airport pick up that I booked and reconfirmed by email, was not sent to collect me. I made several phone calls (at roaming rates $10 per minute) to the...

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2Thank benwMelbourne
Charles-HenriChevet, General Manager at Sofitel Phnom Penh Phokeethra, responded to this review

Dear benwMelbourne, Greetings from Sofitel Phnom Penh Phokeethra. Thank you very much for your feedback. It is with regret that I read you that had some negative experiences whilst staying with us and I offer my sincerest apologies. Guest satisfaction is of utmost importance to us. This is why an investigation was conducted on the concerns you raised. Our concierge...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Luxury Hotel Sofitel Phnom Penh Phokeethra is set riverside amongst landscaped gardens in the old quarter of the city, neighbouring the largest Mall in Cambodia, Aeon Mall. This stunning well located 12-storey colonial style hotel is close to key attractions, embassies and the central business district. Along with 201 luxurious rooms and suites with Mekong or Bassac river views, this 5-star hotel offers an array of chic restaurants and bars, an upscale spa, two swimming pools, a sports club and the finest conferencing facilities in Cambodia ... more   less 

Additional Information about Sofitel Phnom Penh Phokeethra

Address: 26 Old August Site, Phnom Penh 12101, Cambodia
Location: Cambodia > Phnom Penh
Price Range: $195 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Phnom Penh Phokeethra 5*
Number of rooms: 201
Reservation Options:
TripAdvisor is proud to partner with Amex, Expedia, Hotels.com, Booking.com, Agoda, HotelTravel.com, Priceline, Odigeo, ACCOR, Travelocity, Orbitz and Jetsetter so you can book your Sofitel Phnom Penh Phokeethra reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Phnom Penh Phokeethra Hotel Phnom Penh
Hotel Style:
#2 Business Hotel in Phnom Penh
#2 Romantic Hotel in Phnom Penh
#4 Family Hotel in Phnom Penh
#5 Luxury Hotel in Phnom Penh
#6 Spa Hotel in Phnom Penh
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Questions & Answers

Here's what travelers have asked, with answers from Sofitel Phnom Penh Phokeethra staff and other travelers.
9 questions
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Questions? Get answers from Sofitel Phnom Penh Phokeethra staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Club floor is good for evening drinks with expansive views. Breakfast is quiet, but with a restricted menu.”
 of 5 bubbles davidnS8379AX, 4 days ago | Read review
“Relax and enjoy life”
 of 5 bubbles teresal795, 1 week ago | Read review
“Access to Club Millesime is worth while. Excellent service you will not forget.”
 of 5 bubbles williamlD1523RP, 2 weeks ago | Read review
“Higher floor offer great views although with the new developments underway these views will be reduced in time. Great pool area.”
 of 5 bubbles oliverjudy, 2 weeks ago | Read review
“high floor overlooking river”
 of 5 bubbles HeatherB590, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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