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Sofitel Phnom Penh Phokeethra

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Sofitel Phnom Penh Phokeethra
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1,097 Reviews from our TripAdvisor Community

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Showing 900: English reviews
Sydney
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

Fantastic service and location. Greeted at the foyer by all the managers, introducing themselves by name. Nothing was too much. All the staff extremely friendly and helpful. Only downside noisy shower and don't except Advantage plus card at restaurants. Would definitely stay again.

Helpful?
Thank 55bigj
Charles-HenriChevet, General Manager at Sofitel Phnom Penh Phokeethra, responded to this review

Dear 55bigj, Greetings from Cambodia! Thank you very much for your 5-star review, we are truly happy to receive it. It is particularly pleasing to see that you were happy with the service provided by our Hotel Ambassadors. After all, it is them who work tirelessly every day to create memorable staying experiences for our guests. I do apologize for... More 

2 reviews
3 of 5 stars Reviewed 3 days ago NEW via mobile

We arrived by delayed late flight early morning at the hotel - it took 30min to change the room - staff friendly but badly trained and inexpirienced. Rooms good quality and all you need... breakfast huge. dinner buffet over priced. nice whisky selection on lobby bar - well presented...

Helpful?
Thank Joerg K
Charles-HenriChevet, General Manager at Sofitel Phnom Penh Phokeethra, responded to this review

Dear Joerg K, Greetings from Sofitel Phnom Penh Phokeethra. Thank you very much for your review. I am glad to see that you liked our rooms as well as our famous breakfast spread at La Coupole. It is however with regret that I acknowledge that you had an unpleasant arrival experience. Please accept my apologies for this. I understand that... More 

bangkok
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

During the past 12 months, Sofitel has improved a lot on the customer service from the time you step on their portigo, check-in, stay and check-out however during this stay i noticed and had few incidents where the F&B needs some improvements such as quality of service, food taste apart for this its a excellent hotel for business nor pleasure,

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank Jaffar70
Charles-HenriChevet, General Manager at Sofitel Phnom Penh Phokeethra, responded to this review

Dear Jaffar70, Greetings from Sofitel Phnom Penh Phokeethra. Thank you very much for your review. I am glad to see that you are satisfied with our overall service, and we certainly appreciate your continuous patronage. It is with regret that I acknowledge that you had unsatisfactory Food & Beverage experiences while staying with us and for that I would like... More 

Level Contributor
5 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

We are glad we stayed at the Sofitel in Phnom Penh. Excellent staff! We pre-purchased about a month out and got a fairly good rate w/ breakfast included through Sofitel's website. The deluxe king room had a nice interior seating area, very nice bathroom and porch with seating. The breakfast buffet was amazing. The pool was great for lap swimming... More 

Helpful?
Thank Juliet P
Charles-HenriChevet, General Manager at Sofitel Phnom Penh Phokeethra, responded to this review

Dear Juliet P, Greetings from Sofitel Phnom Penh Phokeethra. We are excited to receive your 5-star review, thank you very much. Good on you, for booking directly through our website. The deals and benefits offered through it are really second to none, especially when combining them with benefits pertaining to our loyalty program Le Club. I definitely agree with you... More 

Nairobi, Kenya
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Very good hotel in Phnom Penh. Little dated though service was excellent. Staff were very helpful. The club lounge staff were exceptional. Room was very comfortable though the AC was not working despite having asked it to be repaired. The breakfast spread was one of the largest I have seen! Very good

Helpful?
Thank SJS5900
Charles-HenriChevet, General Manager at Sofitel Phnom Penh Phokeethra, responded to this review

Dear SJS590, Greetings from Sofitel Phnom Penh Phokeethra, and thank you for your review. We are glad to see that you enjoyed the service provided by our Hotel Ambassadors, especially in our Club Millésime. I am however slightly surprised that you found our hotel to be outdated, especially considering that we just only opened a few years ago and are... More 

Bangkok, Thailand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

This five star property is conveniently located close to the shopping mall with access to many shops and restaurants. The hotel has two pools,one gym and one sports club including personal instructor, squash and tennis courts that make working out easy during your stay. The breakfast buffet has lots of choices for everyone's tastes. My favorite was the individually prepared... More 

Helpful?
1 Thank AKP737
Charles-HenriChevet, General Manager at Sofitel Phnom Penh Phokeethra, responded to this review

Dear AKP737, Greetings from Cambodia. Thank you for reviewing your stay at Sofitel Phnom Penh Phokeethra, we are glad you had a good time with us! I am not surprised that you have become a fan of our breakfast spread at La Coupole Restaurant: with all the fresh local ingredients, our Chefs really prepare quite the feast. In order to... More 

Singapore, Singapore
Level Contributor
230 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Beautiful hotel on the outskirts of Phnom Penh. Stunning design, incredible service, excellent food from the three restaurants, Italian, Japanese and India/Chinese and cool bar. Rooms are lovely as is the underrated and underused Club lounge where I had meetings. Ballroom where I presented was excellent size too with great networking area next door. All round no complains, great place... More 

Helpful?
2 Thank ChrisJR2013
Charles-HenriChevet, General Manager at Sofitel Phnom Penh Phokeethra, responded to this review

Dear ChrisJR2013, Greetings from Sofitel Phnom Penh Phokeethra! Thank you very much for your positive review, we are glad to know that you enjoyed your time with us. Indeed our Phokeethra Ballroom is frequently chosen as preferred venue for conferences, seminars, parties or weddings, just to name a few and our Banquet Team always ensure seamless service. It is also... More 

Newcastle, Australia
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Ideally located in the heart of a bustling city with easy access to all the main tourist sites. All the facilities are first class and right from the initial welcome the staff are most welcoming , friendly and thoughtful. Most certainly will stay again on next visit to Phnom Penh.

Helpful?
Thank GregMNewcastle
Charles-HenriChevet, General Manager at Sofitel Phnom Penh Phokeethra, responded to this review

Dear GregMNewcastle, Greetings from Sofitel Phnom Penh Phokeethra. We are glad to receive your positive feedback, thank you very much. I definitely agree with you that our location is really second-to-none: just minutes away from major tourist attractions such as the Royal Palace, the National Museum or the lively Riverside, as well as major Embassies and office areas. And one... More 

South Bend, Indiana
Level Contributor
148 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 1 week ago

An oasis in the hub-bub of the busy city. Quiet and restful. The service is subtle but superb. On my recent stay staff was able to meet a need for laundry on very short notice, beyond the call of duty. For fitness swimmers the pool is awesome. Enjoy your stay!

Helpful?
Thank Robert B
Charles-HenriChevet, General Manager at Sofitel Phnom Penh Phokeethra, responded to this review

Dear Robert B, Greetings from the Kingdom of Wonders! Thank you very much for your 5-star review, we are happy to receive it. Indeed Sofitel Phnom Penh Phokeethra is an Oasis of peace and tranquility in a busy capital like Phnom Penh. In my opinion, one of the best ways to unwind after a long day of sightseeing or business... More 

Long Beach Island, New Jersey
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed at this hotel and reviewed it before. We love this hotel. The ambience, luxury, restaurants and spa were exceptional. The breakfast spread is simply amazing, not to be missed! True luxury in a city like Phnom Penh, the Sofitel boasts a great location even if not centrally located or in the tourist district. That having been said, Sofitel... More 

Helpful?
1 Thank PattyLongBeach
Charles-HenriChevet, General Manager at Sofitel Phnom Penh Phokeethra, responded to this review

Dear PattyLongBeach, Greetings from Cambodia! We are so excited to receive yet another fabulous review from you, thank you very much. We are truly delighted to see that we were able to fulfill the expectations set out by your first visit. I definitely agree with you that our breakfast buffet at La Coupole has something to offer for everyone. But... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Luxury Hotel Sofitel Phnom Penh Phokeethra is set riverside amongst landscaped gardens in the old quarter of the city, neighbouring the largest Mall in Cambodia, Aeon Mall. This stunning well located 12-storey colonial style hotel is close to key attractions, embassies and the central business district. Along with 201 luxurious rooms and suites with Mekong or Bassac river views, this 5-star hotel offers an array of chic restaurants and bars, an upscale spa, two swimming pools, a sports club and the finest conferencing facilities in Cambodia ... more   less 

Additional Information about Sofitel Phnom Penh Phokeethra

Address: 26 Old August Site, Phnom Penh 12301, Cambodia
Location: Cambodia > Phnom Penh
Price Range: $187 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Phnom Penh Phokeethra 5*
Number of rooms: 201
Reservation Options:
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Also Known As:
Sofitel Phnom Penh Phokeethra Hotel Phnom Penh
Hotel Style:
#2 Business Hotel in Phnom Penh
#2 Romantic Hotel in Phnom Penh
#4 Family Hotel in Phnom Penh
#7 Luxury Hotel in Phnom Penh
#8 Spa Hotel in Phnom Penh
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