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Lumiere Hotel

Traveler (163)
Room & Suite (33)
Dining (10)
Certificate of Excellence

About

#27 of 317 hotels in Phnom Penh
Location
Cleanliness
Service
Value
Certificate of Excellence
Lumiere is an executive lifestyle hotel conveniently located in the centre of Phnom Penh, Cambodia. Enjoy quality living in our meticulously designed environment and be assured that getting around the city would be easy and hassle-free for you.
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Property amenities
Room service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free parking
Airport transportation
Breakfast Available
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Business
208Reviews
2Q+A
40Room tips
Traveler rating
  • 120
  • 68
  • 15
  • 1
  • 4
Time of year
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Popular mentions
Comfortable and excellent location, hospitality & helpful staff. It’s roomy and well equipped. If anything to consider, there is lacking of amenities facilities. Bars & restaurants nearby are good quality.
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Review collected in partnership with this hotel
Response from THOEUNTola, General Manager at Lumiere Hotel
Responded 1 week ago
Dear Dream11432632538, Thank you very much for your stay and taking your time sharing your feedback about your stay with us. I am so happy to that you love our location, the room as well as the hospitality we offered you. Please do come back and stay longer with us. I am looking forward to having you again soon. Best regards, Tola THOEUN Operations Director
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Enjoyable stay, check out the bar on the roof, helpful staff. it met my expectations and the rooms were clean and functional it was a friendly experience and would stay there again. I have nothing moxre to add, ah yes the food was good and enjoyed the breakfast menu
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Review collected in partnership with this hotel
Response from THOEUNTola, General Manager at Lumiere Hotel
Responded 1 week ago
Dear Happiness54619914877, It was so nice to hear you enjoyed your stay at Lumiere hotel and share your experience with our future travelers. The team and I are very delighted to hear that our service as well as the facilities meet your expectation. Thank you for mentioning about how your enjoyed our breakfast. I am looking forward to the pleasure of welcoming you back again hopefully very soon. Kind regards, Tola THOEUN Operations Director
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HIGHLIGHTS: super comfortable bed. great breakfast. thoughtful architectural and interior design. friendly staff. good location close to prime touring sights. great view on roof of PP. the french window with spectacular view in our room. SHORTCOMINGS: elevator is a little
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Review collected in partnership with this hotel
Response from THOEUNTola, General Manager at Lumiere Hotel
Responded 3 weeks ago
Dear Zhixing F, Thank you very much for taking your time sharing your recent experience at Lumiere hotel with other future travelers. Thank you for highlighting about how comfortable your bed was, the great breakfast ( I have also shared it with the breakfast team as well and they are so happy), as well as how friendly our staffs are and much more you had mentioned. I would also like to thanks for the valued feedback of our lift and the air conditioning along the corridor. I would like to confirm that the elevators have been checked and fixed. However, since we experience the shortage of electricity supply from Electric Du Cambodge throughout the city, air conditioners at public area are required to turn off to supply the rooms and other area. Sorry for this inconvenience. Printing boarding pass or document at no cost is available for less than 5 pages at front desk. I am sure we still have a chance to host you for your next visit in Phnom Penh. Best regards, Tola THOEUN Operations Director
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Secure location, nice and spacious rooms with plenty of window light and a view to boot. Bed is very comfy . Toilets are spacious and well maintained. Love it when there is a very good street food just outside of the hotel. Central location to most places. Have not had a chance
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Review collected in partnership with this hotel
Response from THOEUNTola, General Manager at Lumiere Hotel
Responded 3 weeks ago
Dear Getaway60399673741, What a perfect rating and review you just gave us today! The team and I are so happy reading yours about how satisfying you are with your spacious room, the comfy bed, the cleaned bathroom as well as the location. Please do come back and allow us to serve you for another amazing stay. Kind regards, Tola THOEUN Operations Director
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Very average experience Positives: New modern hotel, room was very modern and very clean. Negatives: expensive airport transfer with no offer of cold water, at check in no smile - just requested passport and credit card then was pointed to the elevator! Breakfast was very
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Response from THOEUNTola, General Manager at Lumiere Hotel
Responded 4 weeks ago
Dear Mr. Adam Green, Thank you for your stay and for writing this valuable review. Thanks for rating us 3 star because of the room, however I would like to apologize for the disappointment you experienced with transportation arrangement, breakfast, the freshly brewed coffee and the friendliness of our front desk staffs. With over 2 years of experience our level of service should have been more proactive and friendly. We will look into these areas and ensure improvement. Thank you for highlighting the hotel design and the cleanliness of the room. If I can be of further assistance, please contact me at tola.thoeun@thelumierehotel.com. We hope to have another opportunity to welcome you back in the future. Kind regards, Tola THOEUN Operations Director
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PRICE RANGE
$59 - $110 (Based on Average Rates for a Standard Room)
LOCATION
CambodiaPhnom Penh
NUMBER OF ROOMS
88
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