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Grace 21 Smart Hotel

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2 House NO. 1 & 3, Road No. 21, Nikunja Near at Shahjalal International Airport & Le Meridien Dhaka, Dhaka City 1229 Bangladesh
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Traveler (16)
Dining (5)
Room & Suite (5)

About

#61 of 110 B&Bs / Inns in Dhaka City
Location
Cleanliness
Service
Value
Grace 21 Smart Hotel, an elegant and cozy business boutique hotel with five-star standard services is resided in Nikunja 2, the most attractive business, residential and recreational area of the city. City’s only International Gateway, Hazrat Shahjalal International Airport is just 1 kilometers away from Grace 21 Smart Hotel that takes just 5 minutes’ drive to reach there.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Free breakfast
Babysitting
Children Activities (Kid / Family Friendly)
Free airport transportation
Wifi
Restaurant
Breakfast available
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Minibar
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
24Reviews0Q+A1Room tip
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Popular mentions
DruryDrury wrote a review Mar 2020
London, England.58 contributions34 helpful votes
I have just received my credit card bill in for this hotel at £77.00. I begrudge every penny. I chose this hotel as I had a very early flight the following morning and figured that being near to the airport would be easier. They have a free pickup from the airport but by the time the driver has negotiated the complex one way system it took about 15 minutes to get to the hotel. In hind site, it would have been much better to stay in the Gulshan/Banani area (only another 10 minutes further down the road) and had a better choice of not only hotel accommodation but restaurants too. It would also have avoided the outrageous 500 Taka charge to get back to the airport (Uber from Banani is 200). Apart from the location, my room was OK, a little snug but nothing to complain about until I went to take a shower and discovered there was no hot water. I called the front desk, they said they’d send someone. No one appeared for 20 minutes by which time I’d taken a cold shower as I had to go out for dinner. When I asked the cleaner outside the room if he could check the water, he said ‘water is always a problem’ which wasn’t very reassuring. I told the man on reception again that there was no hot water and that no one had come to fix it, he promised again to send someone. Needless to say when I woke at 0400, the water was still freezing cold which meant that I had to endure a 12 hour flight without a shower. To make matters worse, the man in the reception thought it highly amazing that I was annoyed I’d had no shower!. I am so annoyed with this hotel, one of the basic things that you need in a hotel is hot water and it seems that there is an ongoing problem with this here. When I emailed (via Booking.com) the hotel, the (standard) reply was that they were sorry and would attempt to rectify the problem and hoped it would be fixed for my next stay!, quite unbelievable. To make matters worse, their website has been taken down so there is no way of actually contacting the hotel to complain. STAY AWAY!
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Date of stay: March 2020Trip type: Traveled solo
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harish wrote a review Nov 2019
1 contribution
very good environment was good & fantastic all near by location was good & we really like the venue staff was very co-operative friendly and entertaining good surrounding journey to hotel was very good first of all the dishes was very yummy & liked by me.
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Date of stay: November 2019
Value
Rooms
Service
Room Tip: good & stay food
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PetDim wrote a review Nov 2019
Madrid, Spain374 contributions128 helpful votes
According to European standard this is a lousy 3 star shabby place. If you look around outside in Dhaka it is a paradise. I was in a room without a window. The window was hidden behind a gypsum board. The noise from that blocked window was big. I think just the window behind was broken and you are on the street. It was very dirty. I asked for for another room. The new one was much better and cleaner. Internet is very slow. Connection is dropping from time to time. Breakfast is poor. Leftovers from dinner and some few very basic items. Service in the hotel is questionable. They treat white people as an infinite source of money. For a car transfer on same location in two different shifts with 2 different guys on reception I was asked to pay 500 and 1000 BDT. And none felt guilty for cheating us. The quality of the building is very poor- no sound insulation, air conditioning is working on a cold mode but you cannot control the temperature. Towels are smelling on mould. Elevator is smelly. From the hotel they arranged a city tour. Arrange is exaggerated. Just collected some money. The guy with the car was not speaking English and asked me for an address in the beginning of the “city tour”. Happily he called his boss who speaks English and we agreed on some kind of city tour. The only thing properly done was a free of charge transfer from the hotel to the airport. I think it was mainly because this shift was with the best man on the reception-he really was competent and reliable.
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Date of stay: November 2019
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Enamul13 wrote a review Oct 2019
Chittagong City, Bangladesh1,495 contributions41 helpful votes
+1
This hotel is pretty close from Dhaka airport. Around 10 minutes drive. Location is good . Room interior & surroundings are ok. They have buffet breakfast with the room with varieties. But need more close training to their staff. There is a sign Do not disturb in my room. Instead one cleaner entered the room & start cleaning. Very disgusting. Also they have lack communication among the staff working there. Otherwise ok.
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Date of stay: October 2019Trip type: Traveled solo
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bb299 wrote a review Aug 2019
mci57 contributions22 helpful votes
Located a block off main road near Meridian, the honking and road noise is not bad although dogs barking during night woke me up. Staff very attentive. The smallest issue immediatedly resolved. Reception arranged reasonably priced car and driver to take us to old city and Fort. The complimentary airport pickup is fantastic! He met us at immigration, collected my suitcase in short time and took us to the awaiting car right at airport curb. Note that return shuttle costs about 12 USD, there is no bar or alcohol served, breakfast could be improved upon. Did not have buffet dinner.
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Date of stay: August 2019Trip type: Traveled with friends
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PRICE RANGE
$91 - $103 (Based on Average Rates for a Standard Room)
LOCATION
BangladeshDhaka DivisionDhaka City
NUMBER OF ROOMS
36
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Frequently Asked Questions about Grace 21 Smart Hotel
Which popular attractions are close to Grace 21 Smart Hotel?
Nearby attractions include Aarong (2.2 miles), Gulshan Lake Park (2.4 miles), and Jamuna Future Park (1.6 miles).
What are some of the property amenities at Grace 21 Smart Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Grace 21 Smart Hotel?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Grace 21 Smart Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Grace 21 Smart Hotel?
Conveniently located restaurants include Latitude 23, Olea, and Favola.
Are there opportunities to exercise at Grace 21 Smart Hotel?
Yes, guests have access to a fitness center during their stay.
Does Grace 21 Smart Hotel have an airport shuttle?
Yes, Grace 21 Smart Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grace 21 Smart Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Grace 21 Smart Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Grace 21 Smart Hotel?
Many travelers enjoy visiting Korail Basti (3.6 miles).
Is Grace 21 Smart Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.