Grace 21 Smart Hotel

Grace 21 Smart Hotel

2 House NO. 1 & 3, Road No. 21, Nikunja Near at Shahjalal International Airport & Le Meridien Dhaka, Dhaka City 1229 Bangladesh
Traveler (16)
Dining (5)
Room
Room & Suite (5)

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all
Did you already book this hotel?

About

3.5
#12 of 49 small hotels in Dhaka City
Location
4.8
Cleanliness
5.0
Service
4.8
Value
4.5
Grace 21 Smart Hotel, an elegant and cozy business boutique hotel with five-star standard services is resided in Nikunja 2, the most attractive business, residential and recreational area of the city. City’s only International Gateway, Hazrat Shahjalal International Airport is just 1 kilometers away from Grace 21 Smart Hotel that takes just 5 minutes’ drive to reach there.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Hot tub
Free breakfast
Babysitting
Children Activities (Kid / Family Friendly)
Free airport transportation
Wifi
Restaurant
Breakfast available
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
Room features
Air conditioning
Room service
Minibar
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Trendy
Business

Location

2 House NO. 1 & 3, Road No. 21, Nikunja Near at Shahjalal International Airport & Le Meridien Dhaka, Dhaka City 1229 Bangladesh
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 61 out of 100
61
Zia Intl Airport
26Reviews0Q+A2Room tips
Traveler rating
  • 10
  • 5
  • 5
  • 1
  • 5
Time of year
Traveler type
Language
Selected filters
  • Filter
  • English
Sort by:
Detailed Reviews
Suresh W wrote a review Feb 2018
4.0 of 5 bubbles
Just wait in late afternoon for a late lunch small hotel new and friendly staff the restaurant was pleasantly nice good ambiance courteous staff and the food was amazing not too pricy reasonably priced and fresh if you stay at the le meridien it’s just 100 yards back of the hotel worth the while to try it
Read more
Date of stay: February 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rashed M, Manager at Grace 21 Smart Hotel
Responded Feb 25, 2018
Dear Suresh Thank you very much for your nice review. We are grateful for this review. This review inspire us to do more. We hope we will get much better service in your next visit. Greeting from Hotel Management.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Matheus Spínola wrote a review Oct 2017
Dubai, United Arab Emirates
4.0 of 5 bubbles
I had 2 meals at this place.
Good food but takes to much time to be served!
Good prices and beautiful place!
The waiter didn’t want to split the check to be paid in 2 different cards.
New restaurant staff needs more training, but they are friendly!
Read more
Date of stay: October 2017Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rashed M, Owner at Grace 21 Smart Hotel
Responded Oct 15, 2017
Thank you very much for your nice review. We are grateful for this review. This review inspire us to do more. We hope we will get much better service in your next visit. Greeting from Hotel Management.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bb299 wrote a review Aug 2019
mci
4.0 of 5 bubbles
Located a block off main road near Meridian, the honking and road noise is not bad although dogs barking during night woke me up. Staff very attentive. The smallest issue immediatedly resolved. Reception arranged reasonably priced car and driver to take us to old city and Fort. The complimentary airport pickup is fantastic! He met us at immigration, collected my suitcase in short time and took us to the awaiting car right at airport curb. Note that return shuttle costs about 12 USD, there is no bar or alcohol served, breakfast could be improved upon. Did not have buffet dinner.
Read more
Date of stay: August 2019Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adnan_Chowdhury67 wrote a review Jan 2021
Dhaka City, Bangladesh
1.0 of 5 bubbles
We stopped for lunch at their restaurant on the first floor. Should have seen the tell take signs when there were only 2 patrons during lunch time.

Ordered BBQ wings, chicken schnitzel and Spaghetti with meat sauce.
First it took an entire 45 minutes to get outr food!
Unacceptable when there were no other people. The waiting staff were also very poorly trained. No apologies, no empathy.

The chicken was tasteless. Straight out of the freezer, devoid of any taste. The spaghetti was decent.

Tk 2,600 for a terrible experience.

Last time.
Read more
Date of stay: January 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cinderellabeauty wrote a review Feb 2022
Montreal, Canada
1.0 of 5 bubbles
This place is still in business because of restaurant. Good service with delicious food. I would give 10/10 to the restaurant. But front desk supervisor or manager not sure about the title who was that man with bald head at the front desk were extremely rude. And in every towels we found hair. Unreal ! Washroom was slippery, what wasn’t clean either. It was a unpleasant stay. We would never going to stay back in your hotel.
Read more
Date of stay: February 2022Trip type: Traveled as a couple
Room Tip: Only restaurant has a delicious food.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DruryDrury wrote a review Mar 2020
London, England.
1.0 of 5 bubbles
I have just received my credit card bill in for this hotel at £77.00.
I begrudge every penny.
I chose this hotel as I had a very early flight the following morning and figured that being near to the airport would be easier.
They have a free pickup from the airport but by the time the driver has negotiated the complex one way system it took about 15 minutes to get to the hotel. In hind site, it would have been much better to stay in the Gulshan/Banani area (only another 10 minutes further down the road) and had a better choice of not only hotel accommodation but restaurants too. It would also have avoided the outrageous 500 Taka charge to get back to the airport (Uber from Banani is 200).
Apart from the location, my room was OK, a little snug but nothing to complain about until I went to take a shower and discovered there was no hot water. I called the front desk, they said they’d send someone. No one appeared for 20 minutes by which time I’d taken a cold shower as I had to go out for dinner.
When I asked the cleaner outside the room if he could check the water, he said ‘water is always a problem’ which wasn’t very reassuring.
I told the man on reception again that there was no hot water and that no one had come to fix it, he promised again to send someone.
Needless to say when I woke at 0400, the water was still freezing cold which meant that I had to endure a 12 hour flight without a shower. To make matters worse, the man in the reception thought it highly amazing that I was annoyed I’d had no shower!.
I am so annoyed with this hotel, one of the basic things that you need in a hotel is hot water and it seems that there is an ongoing problem with this here.
When I emailed (via Booking.com) the hotel, the (standard) reply was that they were sorry and would attempt to rectify the problem and hoped it would be fixed for my next stay!, quite unbelievable.
To make matters worse, their website has been taken down so there is no way of actually contacting the hotel to complain.
STAY AWAY!
Read more
Date of stay: March 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nipesh J wrote a review May 2019
Mumbai, India
4.0 of 5 bubbles
Rooms are modern and clean. They offer complimentary airport pick up but missed to pick me up and this was upsetting but when I reached hotel they accepted their mistake and promptly offered room upgrade hence cannot complain more.
Staff were courteous and helpful. Breakfast as well as food at restaurant is good.
Overall had a good stay and recommended if needed to stay near airport.
Read more
Date of stay: April 2019
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eddy wrote a review Dec 2018
5.0 of 5 bubbles
At arrival to the International airport in Dhaka I was amazed, the driver was very nice and professional. I was warmly welcomed at the reception and they were well informed and ready for my arrival. There was no delay at checking-in max 5 mins, then I was cozy in their deluxe accommodation. The standard of the rooms are very high... I expected less. Room service is very prompt and people speak good English. Had COMPLIMENTARY and a very satisfactory breakfast buffet. They have a 24/7 cafe which was very helpful for me. I could keep my daily workout routine, equipments are well maintained. Overall every staff is very helpful and informative. I would recommend them for your next visit to Dhaka.
Read more
Date of stay: December 2018Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
moey_lilly wrote a review Feb 2018
Birmingham, United Kingdom
2.0 of 5 bubbles
We stopped over just for a night to catch a morning flight from Dhaka with our 5 & 3 year old.

Good points:
Very close to airport, just a fews minutes with taxi (depending on traffic of course)
Extremely good looking hotel with lovely rooms, comfortable beds and great attention to detail in terms of decor.

Bad points :
Where to start.....IT IS such a shame as the hotel has SO MUCH potential, but it’s probably due to the fact that its only been open a short time and they lack experience.
Ok....even though our flight was delayed we had to wait another half hour before any sign of our transfer. We were 3 adults and two children plus 5 cases of luggage. The hotel sent a regular vehicle to pick us up...?!! Without going into the details of what happened next (lots of anger!) we ALL ended up SQUEEZING into it with my brother having to hold a 30kg luggage on his lap. Their reason, no other vehicle was available.
On entering the room I contacted the staff requesting management up to the room, as I needed some explanation as to how they though a double bed was sufficient to accommodate me, my wife and our 2 children!
No reasonable explanation provided.
After much deliberation they squeezed in a single mattress on the floor on which I slept-they actually tried to charge me for it too. Lovely(!)

If I hadn’t been there just for the 1 night I honestly would’ve walked out at that point.

On ordering some room service I requested our vegetarian dish contain no chillies as it was for my kids. Dish arrived with sliced chillies throughout. So unimpressed!

There clearly wasn’t any communication between the members of staff from the get go AT ALL, from our pick up, to allocating a appropriate room to accommodate a family of 4, down to a simple room service request.

Verdict; disappointing and a very frustrating experience.

Such a shame as it was a very beautiful 5star looking hotel but with 1star service.
Read more
Date of stay: January 2018Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rashed M, Owner at Grace 21 Smart Hotel
Responded Feb 25, 2018
Dear moey_lilly Thank you very much for your nice review. We are grateful for this review. This review inspire us to minimize our problems.We are extreamly sorry for ur dissatisfaction. we already indentified problems and penalize concern persons.We hope we will get much better service in your next visit. Pl pardon us. Greeting from Hotel Management.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Patricia Nataly wrote a review May 2019
Jakarta, Indonesia
1.0 of 5 bubbles
2nd times in Dhaka also to stay in this hotel again, because recommend from Mr. Farid. Just inform if you to stay here, please make sure to ask for extra bed before check in, why I can say that cause the reservation officer there just sell the room not explain about extra bed, if you not asked. Every guess so different and this not fair for the last day stayed there after all the bill paid. Suprising me! The owner of this hotel talk to me that they have for extra bed, oh la la... Next suggest that give them personal training to your reservation officer there. And the end me and my friend will think twice to stay here again. But my upset can't change to wrote these and Thank you so much to you Mr. CEO for kindness.
Read more
Date of stay: April 2019Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
No results found.Try changing or clearing your search to read questions and answers.
Cinderellabeauty wrote a tip Feb 2022
Montreal, Canada16 contributions22 helpful votes
1.0 of 5 bubbles
"Only restaurant has a delicious food."
Read full review
harish wrote a tip Nov 2019
1 contribution
4.0 of 5 bubbles
"good & stay food"
Read full review
Not the right property for you?
There are more places to choose from in the Dhaka City area.
PRICE RANGE
$62 - $71 (Based on Average Rates for a Standard Room)
LOCATION
BangladeshDhaka DivisionDhaka City
NUMBER OF ROOMS
36
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

GRACE 21 SMART HOTEL $61 ($̶7̶6̶)

Frequently Asked Questions about Grace 21 Smart Hotel
What are some of the property amenities at Grace 21 Smart Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Grace 21 Smart Hotel?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Grace 21 Smart Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Grace 21 Smart Hotel?
Conveniently located restaurants include Le Méridien Dhaka, Olea Turkish Restaurant at Le Méridien Dhaka, and Grandiose Restaurant.
Are there opportunities to exercise at Grace 21 Smart Hotel?
Yes, guests have access to a fitness center during their stay.
Does Grace 21 Smart Hotel have an airport shuttle?
Yes, Grace 21 Smart Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Grace 21 Smart Hotel have airport transportation?
Yes, Grace 21 Smart Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grace 21 Smart Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Grace 21 Smart Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Grace 21 Smart Hotel?
Many travelers enjoy visiting Korail Basti (3.6 miles).
Is Grace 21 Smart Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.
All Dhaka City HotelsDhaka City Hotel DealsLast Minute Hotels in Dhaka CityHotels near Grace 21 Smart Hotel
Things to DoRestaurantsFlightsVacation RentalsTravel StoriesCruisesRental Cars