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Sheraton Baku Airport

Traveler (59)
Room & Suite (45)
Dining (17)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Sheraton Baku Airport has the perfect location at Heydar Aliyev International Airport (GYD), just 10 minutes from the beach and 25 minutes from the city centre and just 3 minutes away from the Exhibition Center. UNESCO World Heritage Sites and shopping and entertainment venues are also nearby. All of our 205 air-conditioned guest rooms and suites have everything you need for a restful, productive stay. Keep connected with High-Speed Internet Access, a Flat Screen Television, and a direct-dial telephone. We have plenty of ways to help you stay busy or relaxed. Enjoy a customized session at Gazelli Spa and Wellness, which features Thai massages and a Turkish bath. Swim a few laps at the pool, or get a good workout at the gym. And our business centre offers High-Speed Internet Access to help you get work done. Our hotel also has a wide selection of food and drinks. Flavours serves American breakfasts and Mediterranean lunches and dinners.Stay connected to home and the office at the Link Cafe Sheraton(SM) experienced with Microsoft, located in the heart of the lobby, or watch a game at the Fly Inn sports bar. For an important meeting or event for up to 650 guests, our eight function rooms are ideal. They total 388 square metres and include modern audiovisual technology.
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Property amenities
Pool
Restaurant
Room service
Free parking
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Airport transportation
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Sauna
Shuttle Bus Service
Wheelchair access
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Room features
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Quiet
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Unlock Member Rates!
Hotel deals
185Reviews
7Q+A
17Room tips
Traveler rating
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Popular mentions
We were put up in the Sheraton as the result of a 12 hour delay. The hotel receptionist was very welcoming. Quickly checked us in, and within 2 minutes of entering I was in my room. Which was spacious, very clean and well decorated with fast wifi throughout the hotel. The beds
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Response from RasulJamalov, Front Office Manager at Sheraton Baku Airport
Responded 1 week ago
Dear Guest, Thank you very much for sharing your positive review regarding your recent stay at Sheraton Baku! We are delighted to hear that you had a great stay at our property during the visit. It is real pleasure for us to realize that we could make a good impression on you! It is real pleasure for us to realize that our guest is satisfied with outstanding service and have a smooth stay! Our associates will always remain at your entire disposal, whenever your travel plans will bring you back to Baku! Looking forward to the pleasure of welcoming you back amongst us all! Best Regards, Rasul Jamalov Front Office Manager
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My flight arrived at 3AM and I was very grateful that the staff let me check-in early (albeit that I would be vacating my room within 24 hours due to another early flight). I was on the 4th floor facing the airport and found it very quiet. It also provided a lovely view! The
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Response from RasulJamalov, Front Office Manager at Sheraton Baku Airport
Responded Nov 25, 2018
Dear Guest, Thank you so mucn for such a nice review left on official page of TripAdvisor regarding your recent stay at Sheraton Baku Airport Hotel! We really would like to express our gratefulness as a team for fantastic feedback, as it our pleasure to deliver an outstanding service to you, when you has chosen our property for the stay! Our team members will always remain at your entire disposal, whenever your travel plans will bring you back to Baku! Your comments will always keep our team motivated for reaching the great results! We are looking forward to the pleasure of welcoming you back amongst us all at Sheraton Baku! Best Regards, Rasul Jamalov Front Office Manager
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This is an airport hotel. Please realize that. But at the same time expect to be delighted. I spend a couple nights a month here on average and the service, amenities and food are just superb. The spa with its hamman, sauna and custom steam cabins is unbeatable at the end of a
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Response from RasulJamalov, Front Office Manager at Sheraton Baku Airport
Responded Oct 11, 2018
Dear Guest, Thank you so much for such a positive feedback related to your recent stay at Sheraton Baku Airport Hotel! We are so delighted to hear that you had a great experience at our property and our staff made you feel like home. It's a real pleasure for us to make sure that our guest enjoys the facilities at the hotel and we really proud to hear that from you! We will make sure that you are always welcomed, whenever you decide to come back to Sheraton Baku again! Looking forward to the pleasure of welcoming you back amongst us all at our hotel in close future again! Best Regards, Rasul Jamalov Front Office Manager
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The highlight for me was dark beer at the bar. Check in and out was perfunctory. Food ok but not outstanding. Room average. Not a lot of TV channels working. Free Wifi but everyone must have been going through the same dial-up modem. Much better in town for better price.
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Response from RasulJamalov, Front Office Manager at Sheraton Baku Airport
Responded Sep 27, 2018
Dear Guest, Thank you very much for sharing your feedback regarding your recent stay with us at Sheraton Baku! Let me take this oppotunity and apologize on behalf of entire team for all the inconveniences you had to experience during your stay at our hotel! We realize that we did fell your expectation in terms of services and facilities. We are going to use your case like a training tool for future guests' interaction, so that we can avoid such a negative experience at the hotel in future! I do hope to have a chance to redeem ourselves at the same stage and prove that we can serve you much better, whenever you decide to come back to our hotel again. As they say, there is nothing we can do with the past, but i would ensure you that our team will always be more than happy to welcome you back amongst us all! We are looking forward to the pleasure of seeing you again at Sheraton Baku Airport Hotel! Best Regards, Rasul Jamalov Front Office Manager
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I stayed in this hotel for one night.. just like many people staying here I had an early flight and the location of this hotel makes it very convenient. The hotelroom is okay, some of the furniture seemed a bit dated, one towel to put on the floor was missing but overall the
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Response from RasulJamalov, Front Office Manager at Sheraton Baku Airport
Responded Sep 16, 2018
Dear Guest, Thank you very much for shaing your feedback regarding your recent stay at Sheraton Baku! We are always so curious to have opinion of our guest in terms of services and facilities! All your concerns are taken into consideration and we will do our best in order to improve on some areas mentioned in your comments. I realize how frustrating it could be when your expectation is not met and that's why we appreciate the way you express your thoughts, as the feedback is the best way for us to make some changes. Our staff will always remain at your entire disposal, whenever your travel plans will bring you back to Baku! Best Regards, Rasul Jamalov Front Office Manager
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Previous
Dear Guest, Warm Greetings from Sheraton Baku Airport Hotel, Azerbaijan! I would like to bring to your attention that we have day use stay at our hotel from 09:00 am until 18:00 and it costs 117 AZN for single and 137 AZN for double occupancy. Moreover, we have rate for transit passenges from midnight 00:00 until 08:00 am which costs 109 AZN for single and 119 AZN for double occupancy. Best Regards, Rasul Jamalov Front Office Manager
0 votes
Dear Sir, Thank you very much for your question. We can offer you breakfast in the room rate and if you want to have lunch and dinner in the room rate please contact us via email addresses which are mentioned in our website. Thanks a lot and best regards, Farid Abbasov Head of Sales & Marketing Department
0 votes
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I don't know why TA just rated this hotel room with a four as it was definitely a FIVE!!!!!
Dear Sir & Business Partners, Thank you very much for your comments. Kindly note that Sheraton Baku Airport Hotel is a 5 star property. If there is something wrong with rating we will contact to change all information accordingly. Thanks and regards Head of Sales & Marketing Department Farid Abbasov
0 votes
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when i check out can i use the swimming pool on the same day?my flight is at night
Dear Guest, It's allowed to use the pool during the time you are registered in the hotel. After check out, unfortunatelly you will be unable to use it. Best Regards, Rasul Jamalov Front Office Manager
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"Maybe not all the rooms are quiet (mine was) so maybe ask for a quiet room?"
"Please do not take a room from cargo side. From time to time you can hear loud aeroplanes engines."
"Ask for higher floor airport view room"
"Higher floors have better views."
"Ask for non smokers room if you prefer"
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PRICE RANGE
$107 - $130 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn bakubaku holiday inn
LOCATION
AzerbaijanAbsheron RegionBaku
NUMBER OF ROOMS
205
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