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Excelsior Hotel Baku

253 reviews
#13 of 120 Hotels in Baku
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Traveler (158)
Room & Suite (44)
Pool & Beach (11)
Overview
  • Excellent58%
  • Very good32%
  • Average7%
  • Poor1%
  • Terrible2%
Travelers talk about
“shuttle service”(7 reviews)
“city centre”(11 reviews)
“hotel bus”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (253)Write a Review
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48
13
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48
13
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All reviewsshuttle servicecity centrehotel busfree shuttlebig gymaverage locationnice hotelstaff were kindspeak english wellhotel guestscomfortable beda great stayconvenient locationchoose this hotellarge roomindoor poolexcellent facilities
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1 - 5 of 154 reviews
Reviewed 2 days ago

A pleasant hotel in Baku with a very local feel to it. The room was comfortable although we found it hot at night and had to open a window (in the middle of winter) to enable my wife and I to be able to get...More

Review collected in partnership with this hotel
Thank Rupert J
Reviewed 2 weeks ago

Best - Breakfast & recreational area Goods - Shuttle service, Jaccuzi and Service staff, Turkish bath and Suana too good! Average - Location, no outside restaurant or super market at walking distance Bad - booked a room for family, but no children beds were placed...More

Thank farhan b
Response from ExcelsiorBaku, Менеджер по обслуживанию клиентов at Excelsior Hotel BakuResponded 2 weeks ago

Dear Farhan, I would like to thank you for taking your time to leave a review on TripAdvisor after your recent stay at the Excelsior Hotel & Spa Baku. We are very pleased to learn that you were generally satisfied with your stay highlighting your...More

Reviewed October 17, 2017

The staff were very good and supportive and upgraded our room at our request. We were impressed by the courtesy of hotel staff at the front desk, restaurant, shuttle service and gym. One suggestion we would like to offer is if the shuttle service can...More

Review collected in partnership with this hotel
Thank najeebafsar
Reviewed October 6, 2017 via mobile

The room was clean and realy comfortable, and also huge, the staff were kind and could speak english well and help a lot, breakfast was so so, very small, not too many choices, and most of the food was very salty, (i think azerbaijan people...More

Thank ahmad_pdr
Response from ExcelsiorBaku, Менеджер по обслуживанию клиентов at Excelsior Hotel BakuResponded October 13, 2017

Dear Mr Ahmad_pdr, First of all thank you very much for choosing to stay with us at Excelsior Hotel & Spa Baku and for such positive review on our page. Together with entire team we look forward to welcoming you back once again in the...More

Reviewed September 28, 2017

Stayed there for 3 nights, friendly service, good breakfast for 13 euro (buffet) and a supper would set you back for about 29 euro (3 course meal à la carte including a coke). The rooms are spacious and clean, shower and toilet as well. The...More

1  Thank RobertLeunis
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Free Parking
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast included
Business Center with Internet Access
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Hot Tub
Outdoor pool
Details
Price range
$85 - $190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Baku
#6 Business Hotel in Baku
#11 Spa Hotel in Baku
#13 Luxury Hotel in Baku
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
$85 - $190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Baku
#6 Business Hotel in Baku
#11 Spa Hotel in Baku
#13 Luxury Hotel in Baku
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveler (158)
Room & Suite (44)
Pool & Beach (11)
Dining (9)
Hotel & Grounds (134)
Bathroom (12)
Business Center & Event Rooms (3)
Questions & Answers
Ask a question
Anastasija_anarid
October 26, 2015|
AnswerShow all 4 answers
Response from FOMExcelsiorBaku | Property representative |
Dear Anastasija_a, Thank you very much for your interest. Every half hour's from the Hotel to the city center and Park Bulvar shopping mall and every hour from Park Bulvar to the Exelcior hotel. Hopefully this answer was... More
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Votes
Room Tips
"There was room for improvement in the house keeping."
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"Take the best of pool and spa"
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"Great location across the road from the Baku Opera House that is just stunning"
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"a view of the Heydar Aliyev Center"
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