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New Baku Hotel

Traveler (13)
Room & Suite (16)
Dining (3)

About

#44 of 182 hotels in Baku
Location
Cleanliness
Service
Value
New Baku Hotel is situated near the Embassies of Russian Federation, The Republic of Turkey and United States of America in the center of Baku. It takes 25 minutes to arrive to the hotel from Heydar Aliyev International Airport. Business and holiday travellers will meet a high level of service and friendly staff which will make them feel at home. There are 48 comfortable rooms in our 7 floor New Baku Hotel. All rooms have air conditioner, a hair dryer, satellite TV, bathroom, Wi-Fi internet access, mini bar and digital safe box. Services Pick-up and transfer services from/to the Airport Air ticket reservation. City tour Baggage service Laundry and dry cleaning Taxi service Car leasing Visa support Daily newspapers and magazines. Room prices include breakfast and internet. Credit cards (MasterCard, Maestro, Visa) are acceptable for payment. Note: Discounts are available for group reservations and guests staying more than 5 days.
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Property amenities
Room service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Free parking
Concierge
Laundry Service
Non-smoking hotel
Public Wifi
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
58Reviews
2Q+A
6Room tips
Traveler rating
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Popular mentions
Staff is really helpful and pleasant. The hotel and rooms are just average and not what I consider 4☆. There was a smell in the room as I entered - presumed it was from smokers. Had no hot water for a shower. Mitt what I expected :(
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I liked the style of Hotel New Baku, very nice aura and atmosphere. Clean, beautiful interior, very nice big rooms and great sleeping in very comfortable bad. Great staff and service 24/7. Very tasty breakfast full of different tasty meals, I enjoyed breakfast. Everything is
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Stayed for 4 nights in single occupancy. One of the most awkward room 606. Main door Enters into 20 feet gallery and then the room starts. They charge for water, toileteries also. Do not change towels. Rooms furniture in bad shape. Too far from city. It take 30 minutes to reach
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Response from Tahir M, Halkla İlişkiler Müdürü at New Baku Hotel
Responded Aug 11, 2018
Hi Dear Guest (pankajgarg1966) I am so sorry to hear about your experience. First of all i want to info that If our guest was dissatisfied with the design of the room, we could change the room. It is enough to tell reception for this. The bottle of water would be in the mini-bar. All Inside the mini-bar are not fee. We will eliminate all the other defects you say soon. Thank you for comment . I hope that we can have you as our guests again in the future and show you the experience you would not only expect but also deserve. Thank you again! I remain in hopes we will see you again.
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This hotel is just amazing. I implemented my 2 days project there.The staff were so kind. They helped and supported me as if like my team member! Food was delicious.Specially I liked so much the coffee that barmen made for me. Rooms were clean. Internet, free parking were
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Response from Tahir M, Halkla İlişkiler Müdürü at New Baku Hotel
Responded Aug 11, 2018
Hi Dear Aygun! We are so happy that you had an awesome experience with us! Hopefully we will see you again soon for another time! Take care! Best Regards
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Was here for 10 days due to a training course I was taking at a local university. The hotel is far from the tourist area and also 20 minutes walk from Genclik metro station, the closest station. The rooms are clean and fairly big. The WiFi is OK, not great, we lost it for one
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Response from Tahir M, Satış Müdürü at New Baku Hotel
Responded Dec 13, 2017
Dear Guest, First of all I would like thank you for taking the time to review New Baku hotel on TripAdvisor. Your comment and opinion are valuable for us. We regret and apologize for the service being under your expectation. Unfortunately, due to high occupancy in hotel, these days were really crowded and noisy. We are deeply sorry for disturbance and any inconvenience which you have experienced at us. We promise to take actions to fix all mentioned issues. There is a continuous effort from our side to improve service and we are grateful for your comments. Please accept my apologizes and hope to see you in future. Sincerely, Tahir Mammadov Sales & Marketing Manager
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PRICE RANGE
$46 - $81 (Based on Average Rates for a Standard Room)
LOCATION
AzerbaijanAbsheron RegionBaku
NUMBER OF ROOMS
48
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