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Fairmont Baku Flame Towers

Traveler (1552)
Room & Suite (388)
Dining (75)
Certificate of Excellence

About

#6 of 182 hotels in Baku
Location
Cleanliness
Service
Value
Certificate of Excellence
The jewel in the crown of Baku – Azerbaijan’s vibrant and historic capital city– Fairmont Baku, Flame Towers offers the discerning traveller the very best in contemporary hospitality. Stay with us in one of our 318 luxurious rooms and suites – many with enviable views of the Caspian Sea and across the city– and you’ll quickly see why Fairmont Baku, Flame Towers was designed to exceed five-star standards. At our hotel you can enjoy some of the city’s most exquisite dining – from authentic local and Mediterranean cuisine at Le Bistro to the amazing cocktails in JAZZ Club. And our new spa facility – SPA at Fairmont Baku – makes Fairmont Baku, Flame Towers the premier destination for luxury treatments.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Free parking
Restaurant
Room service
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Adult pool
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Public Wifi
Sauna
Wheelchair access
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Room features
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Harbor View
1,172Reviews
32Q+A
100Room tips
Traveler rating
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Popular mentions
very good service, clean, good facilities (although cafe menu isn't great) and good location. excellent gym. the Jazz Bar was never very busy, so makes you wonder when it is. The reception staff were very helpful.
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Response from Fairmont_Baku, General Manager at Fairmont Baku Flame Towers
Responded yesterday
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Fairmont Baku - Flame Towers. It is always a pleasure to receive positive feedback. I will share your comments with our reception team and the rest. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mathieu Greppo General Manager
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+1
I stayed at this fabulous hotel during Feb and March 2019 for work reasons. Overall this was a great place to stay. While I was here I used all the eating facilities including the Jazz club on multiple occasions and of course the room service. Most of the time everything was
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Response from Fairmont_Baku, General Manager at Fairmont Baku Flame Towers
Responded yesterday
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Fairmont Baku - Flame Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mathieu Greppo General Manager
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+1
The hotel is placed in one of the three Flame Towers, new symbol of the city. The better view in upper floors. I stayed on 15th floor, it is optimum. Big room with good facility. Take only sea view room! It is really the best view of the сity, including sea. The only one
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Response from Fairmont_Baku, General Manager at Fairmont Baku Flame Towers
Responded yesterday
Dear Alexander, We very much appreciate your comments regarding your stay at the Fairmont Baku - Flame Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mathieu Greppo General Manager
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Rooms are good and spacious, only problem is toilets and bathrooms have no lock from inside and sharing with office staff with no lock for toilet and shower is quite ackward suitation.. Otherwise nice location and good rooms.Breakfast and other aminities are good.
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Response from Fairmont_Baku, General Manager at Fairmont Baku Flame Towers
Responded 1 week ago
Dear Prathapraj, Thank you for taking the time to tell us about your experience at the Fairmont Baku Flame Towers. I am delighted to hear that your stay was to your satisfaction. We wish you all the best and look forward to seeing you back in Fairmont Baku any time. Sincerely, Mathieu Greppo General Manager
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+1
stayed for 1 night and upgraded my room. Check in was at 19th floor and prompt. Room was small but very good city views and clean with vety clean bathrooms. Shower knob was vety hard and difficult to operate, never seen such a hard knob in any other hotel , when i told the guy
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Response from Fairmont_Baku, General Manager at Fairmont Baku Flame Towers
Responded 1 week ago
Dear Kazi, Thank you for taking the time to tell us about your experience at the Fairmont Baku Flame Towers. I am still very disappointed that we were not able to meet your expectations during your stay. I regret that our team members left you under unpleasant impression. Please rest assured that such conduct will be addressed to thoroughly. We are very much looking for a chance to prove our standards once again and welcome you back in Fairmont Baku at any time. Kind Regards, Mathieu Greppo General Manager
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PRICE RANGE
$142 - $319 (Based on Average Rates for a Standard Room)
LOCATION
AzerbaijanAbsheron RegionBaku
NUMBER OF ROOMS
299
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