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Caspian Business Hotel

Traveler (3)
Dining (2)
Room & Suite (2)

About

#147 of 194 hotels in Baku
Location
Cleanliness
Service
Property amenities
Restaurant
Free High Speed Internet (WiFi)
Airport transportation
Concierge
Laundry Service
Public Wifi
Shuttle Bus Service
Room features
Air conditioning
Minibar
Good to know
HOTEL CLASS
17Reviews
0Q+A
3Room tips
Traveler rating
  • 3
  • 1
  • 3
  • 3
  • 7
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I stayed in this hotel for a week starting 25 April. I went there on a package tour group. This was supposed to be a 4 stars hotel! Even one star is too much for this hotel, in fact, I am not sure how the tourist board in Baku allow for such hotel to exist. There was no issue
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This hotel is no rate of any star! My rate of this hotel is ZERO This hotel is very bad, do not have any services, always is Lies! Everything is no good!! So far to center and markets. No no no no NO NO NO GOOD for a family. My advice "no going to this hotel"...
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Response from Anar A, Marketing consultant at Caspian Business Hotel
Responded Jan 20, 2019
Dear Guest! Thanks for alerting us to these shortcomings. We try to provide always the best service, but as you see sometimes things go wrong. We work upon ourselves and will be very happy if you will give us another chance. I’m sorry that we didn’t meet your expectations. Kind regards, Sabina Mamedqasanova, Sales Direktor
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On the website the pictures show a different view. Before I arrived I reserved twice the presidential suite. I called a day in advance and it was confirmed over the phone that I reserved the room. Upon arrival I was unable to get this suite. Not sure why. Instead I got a
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I gave 2 only for large room and baths..and comfort beds..but everything else is.. sucks.. breakfast is terrible... laundry serivs is the worst ever seen had to go downstairs and pick up my clothes.. searching for them from too many others clothes.. prostitute all day One
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I was there with my family last week and its the worst hotel i saw in my life from A to Z Its hotel for cheep prostitution just The meals ,hospitality, bath towels ,bed covers,reception workers ,site of the hotel in very far place from the center and no any shops nearby and the
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Response from Anar A, Marketing consultant at Caspian Business Hotel
Responded Jan 20, 2019
Dear Guest, First of all thank you very much for choosing the Caspian Business Hotel and staying with us during your visit in Baku. On second note, I am so sorry and disappointed to understand that your stay with us was far from the excellent experience which we normally pride ourselves on providing. Please accept my sincere apologies for the inconvenience caused. At the same time I do thank you for taking the time to highlight the areas in which we as a team need to learn from. I have shared your comments with the rest of our team and we will work hard into improving those details. In the meantime, if you need any help or support whenever you are coming back to Baku feel free to contact me directly, here is my contact details (mob: +994502267236 ) I’m looking forward to welcome you back to the Caspian Business Hotel and I will personally make sure that your next stay with us will be memorable for all the right reasons. With warm personal regards, Sabina Mamedqasanova, Sales Direktor
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PRICE RANGE
$47 - $88 (Based on Average Rates for a Standard Room)
LOCATION
AzerbaijanAbsheron RegionBaku
NUMBER OF ROOMS
37
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