We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

QafqaZ Baku City Hotel & Residences

Traveler (227)
Room & Suite (51)
Dining (7)

About

#20 of 187 hotels in Baku
Location
Cleanliness
Service
Value
QafqaZ Baku City Hotel & Residences is a 4-star CITY HOTEL. Conveniently located in the heart of the commercial and business district of Baku and easily accessible by car and public transportation. It has 325 well equipped and beautiful guest rooms and residences: Standard Rooms, Superior Rooms, Junior Suites, Executive Suites, and a Royal Suite and Residences An open terrace SHAMDAN restaurant located on the 18th floor of the hotel building offers a great view of the city. We also provide a spacious and light breakfast restaurant, lobby bar with a wide selection of soft/hot drinks and spirits where the guests can relax and work.
Read more
Property amenities
Free High Speed Internet (WiFi)
Free parking
Room service
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Breakfast included
Airport transportation
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Public Wifi
Wheelchair access
Show more
Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business

Location

Full view
Contact
Tbilisi Avenue 38 Nasimi District, Baku 1122 Azerbaijan
Getting there
Heydar Aliyev Intl Airport11 mi
20 Yanvar14 min
İnşaatçılar18 min
See all nearby hotels
579Reviews
21Q+A
34Room tips
Traveler rating
  • 346
  • 170
  • 38
  • 12
  • 13
Time of year
Traveler type
Language
  • More languages
Selected filters
  • Filter
  • English
Popular mentions
Firstly this hotel is in a very inconvenient location which is too far to walk to the city. We stayed here to to the proximity to my husband's work but regretted it. Firstly the room did not have functioning air conditioning which made the room too hot to sleep even in April
Read more
Response from SayaddinMammadov, Guest Relations Manager at QafqaZ Baku City Hotel & Residences
Responded 3 weeks ago
Dear Guest, Thank you for taking the time to provide feedback following your recent stay with us. Our service delivery is something we pride ourselves on, I am therefore very disappointed to learn about your experience in Qafqaz Baku City Hotel. Please be kindly assured that your comments have been taken very seriously and the necessary action have been taken promptly. We truly hope to see you with us again and again. Wish your healthy and sunny days. Kindest regards, Sayaddin Mammadov Cluster Guest Relations Manager
Read more
I have been to this hotel for four nights and it was the first time to stay this hotel. Its very clean and comfort hotel for business trip considering the rate and highly recommended to all to give it a try. I would like to extend my best appreciation to messers Elvin/ Tural /
Read more
Response from SayaddinMammadov, Guest Relations Manager at QafqaZ Baku City Hotel & Residences
Responded 3 weeks ago
Dear Guest, Thank you for taking the time to provide feedback following your recent stay with us. Our service delivery is something we pride ourselves on, I am therefore very disappointed to learn of our performance that you kindly asking to change. Please be kindly assured that your comments have been taken very seriously and the necessary action have been taken promptly. Kindest regards, Sayaddin Mammadov Cluster Guest Relations Manager
Read more
I rated this hotel, the management took notice, consulted me and then I removed my review. However, to my surprise this has become a joke for the reception staff. Just because the person I mentioned in last review came to me in person and apologised, made me remove my review,
Read more
Response from SayaddinMammadov, Guest Relations Manager at QafqaZ Baku City Hotel & Residences
Responded 4 weeks ago
Dear Guest, Thank you very much for staying at Qafqaz Baku City Hotel & Residences and sharing your valuable comments with us. We are extremely regretful for all the inconveniences happened during your stay at our hotel. We always strive to offer our guests the best possible service, your feedbacks were immediately transferred to the related departments. Kind regards, Sayaddin Mammadov Cluster Guest Relations Manager
Read more
Excellent service, very friendly people, lots of help from customer assistance on city tips, restaurants and whereabouts. Reception employee Zaur was very helpful when checking out and explaining invoicing policy. Recommended !!
Read more
Response from SayaddinMammadov, Guest Relations Manager at QafqaZ Baku City Hotel & Residences
Responded Mar 10, 2019
Dear Guest, Warm Greetings from always sunny Baku, Azerbaijan. Please accept our gratitude for your kind review on TripAdvisor in reference to your recent stay at Qafqaz Baku City Hotel & Residences. We are very gratified that you are very pleased with our hospitality. We truly hope to see you with us again and again. Wish your healthy and sunny days. Kind Regards, Sayaddin Mammadov Cluster Guest Relations Manager
Read more
My Baku trip was so far the best one..affordable and friendly city..and as for the Hotel..the staff is friendly..though the staff from room service kitchen kept me waiting for a while but then...it was all good...Qafqaz Breakfast was out standing...this hotel is slifhtlt on the
Read more
Response from SayaddinMammadov, Guest Relations Manager at QafqaZ Baku City Hotel & Residences
Responded Mar 2, 2019
Dear Guest, Warm Greetings from always sunny Baku, Azerbaijan. Please accept our gratitude for your kind review on TripAdvisor in reference to your recent stay at Qafqaz Baku City Hotel & Residences. We are very gratified that you are very pleased with our hospitality. We truly hope to see you with us again and again. Wish your healthy and sunny days. Kind Regards, Sayaddin Mammadov Cluster Guest Relations Manager
Read more
Previous
PRICE RANGE
$65 - $204 (Based on Average Rates for a Standard Room)
LOCATION
AzerbaijanAbsheron RegionBaku
NUMBER OF ROOMS
325
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing