For 10 days participated in training sessions at Fours Seasons Hotel Baku. Here I would like to express my gratitude to the Banquet team for the great hosting and special attention to the guests. I just asked once to organize gluten-free dessert for coffee breaks, but the team exceeded my all expectations. During the lunch break, they brought me every time specially designed gluten-free desserts. As a guest, I felt very special. Here I want to thank Mr. Elvin, Mr. Magrur, Mr. Amil, the chefs, and everyone, who made us feel special. Good Luck!
Well, I had never been to Baku before and while I knew there were many reasons to visit the city, I was unsure what hotel accommodations would be like. This hotel is really lovely and would be able to hold its own anywhere in the world . The rooms are spacious, very nicely decorated with beautiful bathrooms. Very comfortable indeed. The gym is exceptionally big and with good equipment. The dining room on ground floor is very comfortable, bright and welcoming. Nicely decorated. The bread is exceptionally good! Indeed, the Italian food was very much to our liking. The waitstaff was unfailingly kind. Really, could not be nicer.
Disgusting service in the restaurant!. Each time we come here, the service gets worse and worse! We had an important foreign guests in town and decided to take them here for dinner. What a horrible decision! I made reservations several days in advance, I specifically explained to manager that I am coming with VIP guests and they still managed to let us down drastically. My husband waited 1,5 h for his food to come out. After we complained several times, they decided to bring complimentary fruits and deserts. We left restaurant with regrets and will never come back. It is sad that such a well known luxury chain as Four Seasons has this kind of poor service. They definitely don’t value their customers.
Stunning hotel and great service. The baku four seasons is a lovely property. Specially their fitness centre and swimming pool are incredible. The staff at the coffee shop during breakfast were so friendly and helpful. Only con is they should have more restaurants to choose from. Can’t wait to stay at the baku four seasons again!
The overall stay was perfect except some miserable things. The staff of the destination were very polite,kind. Especially I would like to say my sincerely gratitude's to reception guy named Arahs who's dedication and attention to the details of service was something special to a person who traveled almost 70 countries throughout my life. Chokh Saghol Arahs! From negative sides during my stay I can only say about some things, which delivered only by request as dental or shaving kits which was a little bit inconvenient and weird.
The hotel is excellent in every way from service to location. We ate breakfast and a dinner at the hotel and the food was excellent. Outdoor eating area was beautiful. The room is solid and the views are wonderful. Location is truly the best in Baku.
very good conditions and great service the location is great at middle of the city and very close to everywhere - the hotel was in great services and the crew was nice - the food was very good and transported was very common
One of the best hotels I've ever stayed in. I enjoyed every moment while staying there for 1 week and I was shocked of how kind and hospitable the Azerbaijani people are. Everything in this hotel is upscale and I rate their service as a 7 star not just 5 star. Special thank for Tigran who's taken care of me and my family in the Swimming pool area in a best service he could provide for us. Looking to visit you again soon Inshallah!
We truly enjoyed our one week stay in the Four Seasons Baku. The hotel is very centrally and conveniently located and has lovely views of the promenade. Our suite was spacious and well appointed. Service was very competent and overall experience fantastic
Fantastic hotel with great location in Baku . Brilliant staff looking after our family. The Concierge team were excellent at looking after us on our stay , nothing was too much trouble for them . Would highly recommend a stay at this hotel
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