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Swan Hotel

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1 room 2 adults 0 children
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Swan Hotel
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76 Reviews from our TripAdvisor Community

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Showing 40: English reviews
Nottingham, United Kingdom
Reviewed 4 weeks ago via mobile

This hotel bears no resemblance to the photos posted. I was booked into this hotel for three weeks but only managed two nights.Rooms very sparsely furnished, antiquated plumbing and not very clean generally. Would avoid at all cost.

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Thank sixer1957
Hereford
Reviewed September 17, 2015 via mobile

The Swan is very close to the centre of this huge city, but it's in a side street and as Azeri taxi drivers are mostly rogues and haven't got a clue where anything but the most obvious things are situated, make sure you print-off a map, otherwise the estimated price for the journey doubles by the time they find it....

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Thank Philip D
Kiev, Ukraine
Reviewed July 14, 2015

The hotel is located in the area which is under reconstruction now, it brings a bit of dust to the narrow streets of the neighbourhood... However, it's really close to Old City and Torgoviy district (centre), like 10 minutes walking. It's small, clean and quiet, family style business. For breakfast you'll have an omelette, coffee/tea, yoghurt and some sausage assortment....

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Thank Nektoalex
Sligo, Ireland
Reviewed July 1, 2015

Well, this was a mixed experience. Location is excellent, walking distance to all the city center sites and lovely parks. However you do need to watch your step outside. Footpath is in a bad state of repair and that street is poorly lit. Also no locals I met knew where the hotel was or where the street was , even...

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Thank Rathcarrick
Moscow, Russia
Reviewed May 13, 2015

The hotel is very nice. Located in te city centre, close both to modern buildings and to the old city. Breakfast was decent. The staff is ok but could be more friendly. For those who speak only Russian could be hard to communicate

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Thank Alexandra_90210
Ankara, Turkey
Reviewed April 21, 2015

Very close to old city, super value for money, nice and helpful staff, comfortable beds, big room, decent breakfast, very silent at night. Address on Google maps may be misleading. Same street but Hotel is located 50 meters further.

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Thank Baris A
Milan, Italy
Reviewed April 1, 2015 via mobile

Confortable, clean and with friendly staff. Quiet rooms. Wifi works properly. Located in a strategic point (5 min walk to the Old City and to the nearest metro station). Basic breakfast but with an outstanding omelette! Family environment. Cheap. Definetely recommended!

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Thank TiaMat1978
London, United Kingdom
Reviewed January 21, 2015

I booked this hotel together with my e-visa via Azterra Travel. The room was small, had no view to speak of, but was in all other ways, pretty wonderful. The bed was comfortable, the wifi was fast, the breakfast was small but filling, and the staff were excellent. The young lady who was on reception most days (sorry, I didn’t...

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1Thank A380fan
Sharaf N, Manager at Swan Hotel, responded to this review

Dear reviewer, Oh behalf of Swan Hotel Baku team i would like to thank you for review. We are happy that your stay in our hotel was enjoyable, and we will be happy to accommodate you in the nearest future. With best regards, Sharaf Nagiyeva Hotel Manager

London, United Kingdom
Reviewed June 28, 2014

I was worried when I read the previous review about the hotel being closed, but it seems there was a change of management about the time the previous reviewer visited the hotel. Anyway, the Swan Hotel, with its new management, is still (June 29th) delivering excellent service in a spotless environment. Front desk staff are fluent in English and given...

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2Thank Perivale_Ian
Sharaf N, Manager at Swan Hotel, responded to this review

Dear Ian, Thank you very much for your review. We are happy that you enjoyed your stay in our hotel and waiting for your next trip to Baku to have a chance to accommodate your again. With best regards, Sharaf Nagiyeva Hotel Manager

Salmiyah, Kuwait
Reviewed April 17, 2014

We booked this hotel several months ago. We communicated several times via email with the hotel owner. Never did he indicate that "The Swan" was closed or will close. Today (April 11), we arrived in Baku to find a note taped to the hotel door, telling us that "all reservations are relocated to the "Maestro Hotel" (across the street). The...

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1Thank mecorton7
Sharaf N, Manager at Swan Hotel, responded to this review

Dear reviewer, We are sorry to hear about your experience with our hotel. Unfortunately the hotel was going through management changing process at the time of your arrival, which cause this highly unpleasant situation. We would like to kindly accept our apologies and kindly invite you to your hotel, so you can enjoy staying in our comfortable room, taste our...

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31 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Free Breakfast
  • Concierge
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Located in the city center, Swan Hotel is in walking distance from Old City, Philarmony, Boulevard and Fountain Square. Hotel offers great breakfast and customised service to each traveller. All rooms have access to free Wi-Fi. ... more   less 

Additional Information about Swan Hotel

Address: Rastropovich 17 | Old City/Fountain Square Area, Baku AZ1001, Azerbaijan
Location: Azerbaijan > Absheron Region > Baku
Price Range: $28 - $91 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Swan Hotel 3*
Number of rooms: 6
Reservation Options:
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Questions & Answers

Here's what travelers have asked, with answers from Swan Hotel staff and other travelers.
2 questions
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Questions? Get answers from Swan Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“It's better to select second floor to avoid reception and breakfast activities noises...”
 of 5 bubbles Nektoalex, Jul 14, 2015 | Read review
“Upstairs may be a better idea”
 of 5 bubbles AnaBar2011, Apr 21, 2015 | Read review
“Guests in downstairs rooms may be disturbed by early breakfasters.”
 of 5 bubbles beng558, Dec 12, 2013 | Read review
“Maybe go for one upstairs. The rooms off the kitchen can be noisy at breakfast time.”
 of 5 bubbles Namarupa, Oct 8, 2012 | Read review
“Use hotel car to reach the hotel.First floor is best if you are a family .”
 of 5 bubbles sultanelbeyoglu, Apr 14, 2012 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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