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Caucasus Hotel

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Gevorg Chaush 122 Ashtarak Highway, Yerevan 2413 Armenia
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Traveler (117)
Room & Suite (18)
Pool & Beach (16)

About

#69 of 210 hotels in Yerevan
Location
3.7
Cleanliness
4.1
Service
3.8
Value
3.9
Located in a 15-minute drive from Yerevan city center Caucasus Hotel offering an outdoor and indoor pool, free WiFi and free private parking. Inspired in Caucasian style, each room at the Caucasus hotel includes designer fittings, air-conditioned room features and flat-screen TV. The private bathrooms provide bathrobes and slippers. Thanks to its geographical location, “Caucasus” gives its visitors a unique chance to observe the 4,090 m high mountain Aragats from one side, and 5,165 m high mysterious and biblical Ararat from another. You can taste the various dishes of the rich Armenian and Caucasian cuisine in the “Rubinyants” restaurant, which carry a unique historical and cultural value.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Business Center with Internet Access
Electric vehicle charging station
Parking garage
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Spa
Concierge
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
Russian
79Reviews0Q+A3Room tips
Traveler rating
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Yelena Ohanyan wrote a review Jun 2022
4 contributions
This is the only hotel I know, where sleeping on wet pillowcases, sheets and blankets is considered to be normal. First we approached the cleaning lady asking to change the wet staff, she said "it will dry up soon"..... Then we approached the reception with the same request and were assured all would be changed. After 4 hours we came back to the room and nothing was done...nothing... We approached the reception, they appologized and said it will be done immediately. After 10 minutes another cleaning lady enters the room and gives us another pair of blankets and says "sorry, we do not have another pair of pillowcases and sheets at the moment".... Afterwards we ask for the Manager...we have not seen or heard of him/her since then. In addition, that was the first night of our honeymoon.. that is the way they treat newlywedds. We were out first thing in the morning. We understand that there could be issues everywhere, the problem is their inability or unwillingness to do something to solve the issue.
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Date of stay: June 2022Trip type: Traveled as a couple
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Hasik wrote a review Oct 2021
1 contribution
Thanks all the hotel staff for their kind welcome. It is new with many facilities available. Open and close pools, fitness,salon,billiard, children area etc... So you have everything just to have your rest there and away from the crowdy city center. Jacuzzi in the room was amaizing. Special thanks to Andranik and Anahit))
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Date of stay: October 2021Trip type: Traveled as a couple
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Response from Andrani Alaverdyan, Innkeeper at Caucasus Hotel
Responded Oct 10, 2021
Dear Baghdas , Thank you for choosing Caucasus hotel for your stay and leaving a feedback! We really appreciate your kind words about the hotel and staff in general. All comments from our esteemed guests are received with much appreciation, as this feedback enables us to be attentive to all our guests' needs and to continuously enhance the standards of services. . With Kind Regards, Sales and Marketing Department
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Keyvan G wrote a review Sep 2021
Iran1 contribution
We have stayed at this Hotel several times in the past years. It was a great experience . but previous month, me and my wife stayed there for 10 days with different experience. this hotel has been under renovation for 2 years and is still ongoing why??? Years a go there was a 24 hours unique restaurant but now it s often closed and does not even have a English menu!!! just Armenian menu is available .very very poor breakfast, and the only hotel in the world that does not have black tea (only coffee and green tee ) . hot water is not available from 9pm until 9 am .... The only good thing in this hotel was the pool and around the pool. and kind receptions. I would never staying there again
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Date of stay: August 2021
Location
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Response from Andrani Alaverdyan, Innkeeper at Caucasus Hotel
Responded Oct 6, 2021
Thank you for choosing our hotel and providing your honest feedback about the services. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team, restaurant management specifically to ensure the necessary guidelines are in place. We appreciate your shared positive features as well in order to highlight our strengths. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to us. Caucasus Hotel Sales and Marketing Team
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Mehdi G wrote a review Aug 2021
9 contributions1 helpful vote
Very clean;hospitality stuff;very nice pool Good breakfast and for dinner we had order 2 dishes kebab it was very delicious and comfortable price There are big play salon for playing game I suggest this hotel in summer and we had a lot of fun there Only 1 thing it’s a little far from Yerevan but if you set yandex app in you phone you can find taxi by good fare every time
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Date of stay: August 2021Trip type: Traveled with family
Room Tip: Set yandex in your phone;you cand find easily by good fare
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Response from Andrani Alaverdyan, Innkeeper at Caucasus Hotel
Responded Oct 6, 2021
Dear Mehdig, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Sales Marketing Team
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Valentin wrote a review Sep 2020
20 contributions3 helpful votes
+1
Room - we'll lit and spacious, clean, bath towels are toiletries were replaced everyday, room temperature can be adjusted, our's has access to little balcony where we can have our share of sunlight, and a safety box was provided. Although we asked for a smoking-room, the room was kept smelling-fresh, i don't how they did it but the scent is refreshing Wifi - I don't recall using their wifi as we've used our own data Dining - the food that we ordered are tasty and flavorful; there's enough space for guests and the seats were placed with enough spaces, the only thing that is quite challenging is that since winter is about to start when we visited this place, they kept the doors close which made the place a little warm and a bit uncomfortable to stay Staff/Service - they were nice and I can see that all of are willing to assist us the only issue is that there was language barrier which is totally fine..but the fact that you can see that they're willing to help is already heartwarming Vicinity - the place is like a haven for those who like to take pictures. There's a lot of picturesque and instagrammable spots Location - it's advisable to have a regular service if you'd like to go to the city as it's kinda far from where the shopping centers and bars are. We managed to travel as there's an app (similar to careem or uber) that we're advised to use so that we can go back to the hotel even during late nights escapades. The good thing about this is that the place is very quiet, like you can hear the birds chirping...it's like you can really relax while doing nothing
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Date of stay: November 2019
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Vartan A wrote a review Jul 2019
Antelias, Lebanon1 contribution2 helpful votes
Me and my wife stayed there for 6 days. The only good thing in this hotel was the pool and what's around the pool. Let's start from day 1. We arrived around 11.30am, there was just 1 girl on the desk answering the phone calls, welcoming the pool clients (since the pool not private for the hotel) and the hotel clients, so it took us around 1 hour to talk with the lady, we couldn't check in early cz the room wasn't ready (and we totally understood that) so we asked about the restaurant so we can eat before checkin in at 2pm (as per their policy) after 10 minutes someone gave us the menu and while ordering they told us we can't order since we don't have a room number, after 10-15 minutes they took our order. A simple bbq and a salad took over 30 min to be served. Our room got ready around 2.30 pm (just after we ordered to see the manager) The manager didn't even bothered herself to apologize, she only said that it's high season and those things happens. There was no1 helping us with our luggages. Day 3, they only cleaned our room at 4pm after our phone call(the sign was on the door from 10.30am). The cleaning process takes 3 minutes ... In 6 days they didn't even bothered to clean the bathroom and to add daily bathroom amenities(shampoo +showergel). Very poor breakfast for a 4 star hotel. To conclude, the most important thing in a hotel business is the hospitality manners which they totally ignore from the head to toe (to know how to welcome, how to smile, how to find ways to please the clients... Etc)... I would never reconsider staying there again, or even recommend this hotel to a friend.
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Date of stay: July 2019Trip type: Traveled as a couple
1 Helpful vote
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Response from lusinegrigoryan, Manager at Caucasus Hotel
Responded Jul 23, 2019
Dear Guest Thanks a lot for choosing Caucasus Hotel. I am truly sorry, that we were not able to meet some of your expectations. I apologize for the inconvenience. All comments from our guests are very valuable to us. I sincerely hope to welcome you again! We invest a lot of time and efforts in maintaining standards of service and I am sure that your future experiences with us will be remarkable. Best regards, Elmira Harutyunyan | Sales manager
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Daniel wrote a review Jan 2019
2 contributions
Booked suite for two people at the end of december (through agoda). Prior to the stay, I visited to hotel in advance to scout the premises, as different websites mentioning smoking/non-smoking rooms confused me. The receptionist Katarina (or Kathrina?) greeted me in great english and arranged for me to see the rooms. To my surprise, all the rooms were smoking-rooms, but I arranged with Katarina to make sure that there were no traces of cigarettesmoke in the suite when I arrived, which was very satisfactory upon arrival. A kindhearted staffmember of the restaurant/roomservice was kind even to bring us our food and drinks to our room with a smile and a helping hand in opening a bottle of our own brought wine. I offered a tip, but she kindly refused to accept, which, to me, felt very professional. The built in bathtub/jacuzzi in the suite worked perfectly, and was easy to use. The bed was very comfortable , and the room was well stocked in advance with slippers, bathproducts, robes and towels enough for the both of us. The Breakfast (from 8-11) differed in quality when comparing the two mornings we spend in the restaurant. It is good for solid nutrition and a cozy morning for the nonextravagant laymen like me out there, but the strange sausages, overly boiled eggs and white bread along with the lukewarm eggs (admittedly, I was never there earlier than 10:30), may surprise the average posh european. In short, I the quality of the included breakfast was very fair compared to the price of the suite, and I am sure the food and abundance of it varies from the managing staff members on that particular day. At night, we turned off the heater in the room, as it made too much noise for our ears to fall asleep to, and the ventilation from the bathroom can give quite the vibrations through the floor up to where the bed is placed. The saunaarea was in great condition, and easy to use. We just asked the reception in advance, and we were told that it would be ready within an hour, and it turned out to be quite the adventure, and would very much reccomend the facilites along with the poolarea. We tried to arrange a massage session which was supposed to be operating, but we were told from the reception that they were unable to get in contact with whoever was in charge of this service. We were asked to be notified of this, but never were, and i fear that a certain receptionist may be to shy to engage in conversation with the guests to deliver these news - I will not mention the receptionist by name, as I think it is an internal matter. The basement lounge is big and cozy, enthough the decorations on the walls could use a local, armenian touch, besides from the basic "man-cave-run-from-your-wife-football-table-artwork". The airhockey table did not have any pucks, the football table is reversed (or left handed??), and the pooltable of incredible size only features 9-ball (who even plays this?). At our time of stay, the hotel was mostly empty, and we only saw other guests in the restaurant in the morning - The staff seemed keen to deliver a good service, besides from a young lady (not Katarina <3) in the reception who seemed shy and could use more practice in speaking english. The prices in the restaurant are reasonable, and if you want to relax, there is plenty of space in which to do this. When the weather is clear, the views around the hotel are amazing, especially when the snow covers the land around it - The mountainous views are, as always in armenia, breathtaking. Over all, I was very suprised by the services of the hotel. I would happily reccomend it to people I meet as it is a great stay on the outskirts of yerevan.
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Date of stay: December 2018
Rooms
Location
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Trip type: Traveled as a couple
Room Tip: Go high = enjoy views + less noise, use 24/7 restaurant instead of the minibar(expensive import),...
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Response from lusinegrigoryan, Менеджер по связям с общественностью at Caucasus Hotel
Responded Mar 26, 2019
Dear Guest thank you for your review . We will do our best to solve all the issues . We will be happy to see you in our hotel again.
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ksushagal wrote a review Nov 2018
Helsinki, Finland63 contributions26 helpful votes
It's actually hard to remember anything that was good about our stay. We only got a crib for our baby after 2 nights, even though we requested it very well in advance. We had to wait for ages to get our food at the restaurant, and once they lost our order altogether. The breakfast was bad in all respects. Well, the room itself was more or less OK, but this is not a room of a 5-star hotel, that's for sure.
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Date of stay: November 2018Trip type: Traveled with family
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Response from lusinegrigoryan, Менеджер по связям с общественностью at Caucasus Hotel
Responded Mar 26, 2019
Dear Guest thank you very much for your review. We want you to know that we are doing our best to solve all the problems that you mentioned. Our new management is trying to overcome everything. We will be happy to see you in our hotel.
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junkshow wrote a review Sep 2018
Seattle, Washington136 contributions77 helpful votes
Probably the nicest hotel I stayed in in Armenia and on my whole trip around the Caucasus. Really nice indoor and outdoor pool, bathroom and room. Provided bathrobes and a scale. Good Wi-Fi. Quiet and comfortable, set away from the city. Breakfast was basic but nice. The restaurant has an Armenian music and dance show every night at 7pm. It was actually really good and I think I was the only tourist, everyone else was Armenian, there for special occasions. They had a very large and good menu.
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Date of stay: September 2018Trip type: Traveled solo
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ssusan2018 wrote a review Aug 2018
Dubai, United Arab Emirates1 contribution
Rooms: Average Bathroom: Not clean... floors dirty . Breakfast buffet: not much options or variety. Most of the guests were Asians, so a Continental type of buffet would have been better. Staff: Very unfriendly.From the receptionist to the housekeeping staff deal with us like we are staying there for free. We came back late at around 9:30pm after the day tour . kids were hungry so ordered dinner which came after 2 hrs. wanted to cancel the order, but they say not possible to cancel ! At another time, requested for 2 bottles of water somewhere between 10 and 11pm -- again came in after more than an hour - the lady who came to handover the water was like why did you order at this time? If looks could kill, then i would have been dead then. Will certainly not recommend and will not go back there.
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Date of stay: August 2018
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Trip type: Traveled with family
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PRICE RANGE
$43 - $65 (Based on Average Rates for a Standard Room)
LOCATION
ArmeniaYerevan
NUMBER OF ROOMS
72
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Frequently Asked Questions about Caucasus Hotel
Which popular attractions are close to Caucasus Hotel?
Nearby attractions include Yerevan Park (4.1 miles), Armenian Genocide Museum (4.3 miles), and Tsitsernakaberd (4.3 miles).
What are some of the property amenities at Caucasus Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Caucasus Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Caucasus Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Caucasus Hotel?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Caucasus Hotel?
Conveniently located restaurants include Havana Restaurant & Club, In Vino, and Tapastan.
Are there opportunities to exercise at Caucasus Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Does Caucasus Hotel have an airport shuttle?
Yes, Caucasus Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Caucasus Hotel?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Caucasus Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Caucasus Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.