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Caucasus Hotel

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Ashtarak Highway, Yerevan 2413 Armenia
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Traveler (116)
Dining (14)
Pool & Beach (11)

About

#65 of 150 hotels in Yerevan
Location
Cleanliness
Service
Value
"Caucasus" hotel was established on July 2, 2014. It is located 17 km from the Zvartnots International Airport and 15 minutes from the center of Yerevan. Thanks to its geographical location, “Caucasus” gives its visitors a unique chance to observe the 4090 meters high mountain Aragats from one side, and 5165 meters high mysterious and biblical Ararat from another. The hotel has standard, deluxe, luxe, presidential luxe and family rooms available, which ensure the comfort and joy of the visitors throughout the whole period of stay.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Parking
Wifi
Hot tub
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Concierge
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
Russian
71Reviews0Q+A2Room tips
Traveler rating
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Valentin wrote a review Sep 2020
15 contributions
+1
Room - we'll lit and spacious, clean, bath towels are toiletries were replaced everyday, room temperature can be adjusted, our's has access to little balcony where we can have our share of sunlight, and a safety box was provided. Although we asked for a smoking-room, the room was kept smelling-fresh, i don't how they did it but the scent is refreshing Wifi - I don't recall using their wifi as we've used our own data Dining - the food that we ordered are tasty and flavorful; there's enough space for guests and the seats were placed with enough spaces, the only thing that is quite challenging is that since winter is about to start when we visited this place, they kept the doors close which made the place a little warm and a bit uncomfortable to stay Staff/Service - they were nice and I can see that all of are willing to assist us the only issue is that there was language barrier which is totally fine..but the fact that you can see that they're willing to help is already heartwarming Vicinity - the place is like a haven for those who like to take pictures. There's a lot of picturesque and instagrammable spots Location - it's advisable to have a regular service if you'd like to go to the city as it's kinda far from where the shopping centers and bars are. We managed to travel as there's an app (similar to careem or uber) that we're advised to use so that we can go back to the hotel even during late nights escapades. The good thing about this is that the place is very quiet, like you can hear the birds chirping...it's like you can really relax while doing nothing
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Date of stay: November 2019
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Vartan A wrote a review Jul 2019
Antelias, Lebanon1 contribution
Me and my wife stayed there for 6 days. The only good thing in this hotel was the pool and what's around the pool. Let's start from day 1. We arrived around 11.30am, there was just 1 girl on the desk answering the phone calls, welcoming the pool clients (since the pool not private for the hotel) and the hotel clients, so it took us around 1 hour to talk with the lady, we couldn't check in early cz the room wasn't ready (and we totally understood that) so we asked about the restaurant so we can eat before checkin in at 2pm (as per their policy) after 10 minutes someone gave us the menu and while ordering they told us we can't order since we don't have a room number, after 10-15 minutes they took our order. A simple bbq and a salad took over 30 min to be served. Our room got ready around 2.30 pm (just after we ordered to see the manager) The manager didn't even bothered herself to apologize, she only said that it's high season and those things happens. There was no1 helping us with our luggages. Day 3, they only cleaned our room at 4pm after our phone call(the sign was on the door from 10.30am). The cleaning process takes 3 minutes ... In 6 days they didn't even bothered to clean the bathroom and to add daily bathroom amenities(shampoo +showergel). Very poor breakfast for a 4 star hotel. To conclude, the most important thing in a hotel business is the hospitality manners which they totally ignore from the head to toe (to know how to welcome, how to smile, how to find ways to please the clients... Etc)... I would never reconsider staying there again, or even recommend this hotel to a friend.
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Date of stay: July 2019Trip type: Traveled as a couple
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Response from lusinegrigoryan, Manager at Caucasus Hotel
Responded Jul 23, 2019
Dear Guest Thanks a lot for choosing Caucasus Hotel. I am truly sorry, that we were not able to meet some of your expectations. I apologize for the inconvenience. All comments from our guests are very valuable to us. I sincerely hope to welcome you again! We invest a lot of time and efforts in maintaining standards of service and I am sure that your future experiences with us will be remarkable. Best regards, Elmira Harutyunyan | Sales manager
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Daniel wrote a review Jan 2019
2 contributions
Booked suite for two people at the end of december (through agoda). Prior to the stay, I visited to hotel in advance to scout the premises, as different websites mentioning smoking/non-smoking rooms confused me. The receptionist Katarina (or Kathrina?) greeted me in great english and arranged for me to see the rooms. To my surprise, all the rooms were smoking-rooms, but I arranged with Katarina to make sure that there were no traces of cigarettesmoke in the suite when I arrived, which was very satisfactory upon arrival. A kindhearted staffmember of the restaurant/roomservice was kind even to bring us our food and drinks to our room with a smile and a helping hand in opening a bottle of our own brought wine. I offered a tip, but she kindly refused to accept, which, to me, felt very professional. The built in bathtub/jacuzzi in the suite worked perfectly, and was easy to use. The bed was very comfortable , and the room was well stocked in advance with slippers, bathproducts, robes and towels enough for the both of us. The Breakfast (from 8-11) differed in quality when comparing the two mornings we spend in the restaurant. It is good for solid nutrition and a cozy morning for the nonextravagant laymen like me out there, but the strange sausages, overly boiled eggs and white bread along with the lukewarm eggs (admittedly, I was never there earlier than 10:30), may surprise the average posh european. In short, I the quality of the included breakfast was very fair compared to the price of the suite, and I am sure the food and abundance of it varies from the managing staff members on that particular day. At night, we turned off the heater in the room, as it made too much noise for our ears to fall asleep to, and the ventilation from the bathroom can give quite the vibrations through the floor up to where the bed is placed. The saunaarea was in great condition, and easy to use. We just asked the reception in advance, and we were told that it would be ready within an hour, and it turned out to be quite the adventure, and would very much reccomend the facilites along with the poolarea. We tried to arrange a massage session which was supposed to be operating, but we were told from the reception that they were unable to get in contact with whoever was in charge of this service. We were asked to be notified of this, but never were, and i fear that a certain receptionist may be to shy to engage in conversation with the guests to deliver these news - I will not mention the receptionist by name, as I think it is an internal matter. The basement lounge is big and cozy, enthough the decorations on the walls could use a local, armenian touch, besides from the basic "man-cave-run-from-your-wife-football-table-artwork". The airhockey table did not have any pucks, the football table is reversed (or left handed??), and the pooltable of incredible size only features 9-ball (who even plays this?). At our time of stay, the hotel was mostly empty, and we only saw other guests in the restaurant in the morning - The staff seemed keen to deliver a good service, besides from a young lady (not Katarina <3) in the reception who seemed shy and could use more practice in speaking english. The prices in the restaurant are reasonable, and if you want to relax, there is plenty of space in which to do this. When the weather is clear, the views around the hotel are amazing, especially when the snow covers the land around it - The mountainous views are, as always in armenia, breathtaking. Over all, I was very suprised by the services of the hotel. I would happily reccomend it to people I meet as it is a great stay on the outskirts of yerevan.
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Date of stay: December 2018
Rooms
Location
Service
Trip type: Traveled as a couple
Room Tip: Go high = enjoy views + less noise, use 24/7 restaurant instead of the minibar(expensive import),...
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Response from lusinegrigoryan, Менеджер по связям с общественностью at Caucasus Hotel
Responded Mar 26, 2019
Dear Guest thank you for your review . We will do our best to solve all the issues . We will be happy to see you in our hotel again.
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ksushagal wrote a review Nov 2018
Helsinki, Finland61 contributions23 helpful votes
It's actually hard to remember anything that was good about our stay. We only got a crib for our baby after 2 nights, even though we requested it very well in advance. We had to wait for ages to get our food at the restaurant, and once they lost our order altogether. The breakfast was bad in all respects. Well, the room itself was more or less OK, but this is not a room of a 5-star hotel, that's for sure.
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Date of stay: November 2018Trip type: Traveled with family
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Response from lusinegrigoryan, Менеджер по связям с общественностью at Caucasus Hotel
Responded Mar 26, 2019
Dear Guest thank you very much for your review. We want you to know that we are doing our best to solve all the problems that you mentioned. Our new management is trying to overcome everything. We will be happy to see you in our hotel.
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junkshow wrote a review Sep 2018
Seattle, Washington116 contributions32 helpful votes
Probably the nicest hotel I stayed in in Armenia and on my whole trip around the Caucasus. Really nice indoor and outdoor pool, bathroom and room. Provided bathrobes and a scale. Good Wi-Fi. Quiet and comfortable, set away from the city. Breakfast was basic but nice. The restaurant has an Armenian music and dance show every night at 7pm. It was actually really good and I think I was the only tourist, everyone else was Armenian, there for special occasions. They had a very large and good menu.
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Date of stay: September 2018Trip type: Traveled solo
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PRICE RANGE
$42 - $77 (Based on Average Rates for a Standard Room)
LOCATION
ArmeniaYerevan
NUMBER OF ROOMS
72
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Frequently Asked Questions about Caucasus Hotel
Which popular attractions are close to Caucasus Hotel?
Nearby attractions include Parajanov Museum (0.2 miles), Eduard Isabekyan Gallery Yerevan (0.2 miles), and Blue Mosque (Persian Mosque) (0.2 miles).
What are some of the property amenities at Caucasus Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Caucasus Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Caucasus Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Caucasus Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Caucasus Hotel?
Conveniently located restaurants include Shame GastroBar, Katsa, and Tavern Yerevan.
Are there opportunities to exercise at Caucasus Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Is Caucasus Hotel located near the city center?
Yes, it is 1.0 miles away from the center of Yerevan.
Are any cleaning services offered at Caucasus Hotel?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Caucasus Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Caucasus Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.